How to cite this paper
Alhanatleh, H., Khaddam, A & Abousweilem, F. (2022). Mobile government public value model for assessing the public institution’s services: Evidence through the context of Jordan.International Journal of Data and Network Science, 6(4), 1295-1308.
Refrences
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Agbabiaka, O. (2018, April). The Public Value Creation of eGovernment: An Empirical Study from Citizen Perspective. In Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance (pp. 143-153).
Alqahtani, H., & Kavakli-Thorne, M. (2020, February). Factors Affecting Acceptance of a Mobile Augmented Reality Ap-plication for Cybersecurity Awareness. In Proceedings of the 2020 4th International Conference on Virtual and Aug-mented Reality Simulations (pp. 18-26).
Ahmad, S. Z. & Khalid, K., (2017). The adoption of M-government services from the user’s perspectives: Empirical evi-dence from the United Arab Emirates. International Journal of Information Management, 37(5), 367-379.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Alabdallat, W. I. M. (2020). Toward a mandatory public e-services in Jordan. Cogent Business & Management, 7(1), 1727620.
Alford, J., & O'Flynn, J. (2009). Making Sense of Public Value: Concepts, Critiques and Emergent Meanings. Internation-al Journal of Public Administration, 32(3-4), 171- 191.
Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The relationship between perceived destination image, social media in-teraction and travel intentions relating to Neom city. Academy of Strategic Management Journal, 19(2), 1-12.
Alhanatleh, H. (2020). Assessing Open Source Software Success in Learning Management Systems Context in Jordan: Applied of an Integration of Technology Acceptance Model and Information Systems Success. International Journal of Scientific Research and Management, 8(10), 90-109.
Alhanatleh, H., & Akkaya, M. (2020). Factors Affecting the Cloud ERP: A Case Study of Learning Resources Department at Jordanian Education Ministry. Management & Economics Research Journal, 2(4), 101-122. https://doi.org/10.48100/merj.v2i4.128.
Alhanatleh, H., Aboalganam, K & Awad, H. (2022). Electronic government public value of public institutions in Jor-dan.International Journal of Data and Network Science, 6(1), 27-36.
Almarashdeh, I., & Alsmadi, M. K. (2017). How to make them use it? Citizens acceptance of M-government. Applied Computing and Informatics, 13(2), 194-199. https://doi.org/10. 1016/j.aci.2017.04.001
Alnawafleh, E. A. T., Tambi, A. M. A., Abdullah, A. A., Alsheikh, G. A. A., & Ghazali, P. L. (2018). The Impact of Ser-vice Quality, Subjective Norms, and Voluntariness on Acceptance of Provider’s Mobile Telecommunication Service in Jordan. International Journal of Engineering & Technology, 7(4.34), 149-152.
AL-Nawafleh, E. A., ALSheikh, G. A. A., Abdulllah, A. A., & Tambi, A. M. B. A. (2019). Review of the impact of service quality and subjective norms in TAM among telecommunication customers in Jordan. International Journal of Ethics and Systems, 35(1), 148-158.
Alqaralleh, B., Al-Omari, A., & Alksasbeh, M. (2020). An integrated conceptual model for m-Government acceptance in developing countries: The case study of Jordan. International Journal of Interactive Mobile Technologies, 14(6), 115-136.
Al-Rawahi, K. (2019). The creation of public value through e-government in the Sultanate of Oman (Doctoral dissertation, Loughborough University).
Althunibat, A., Binsawad, M., Almaiah, M. A., Almomani, O., Alsaaidah, A., Al-Rahmi, W., & Seliaman, M. E. (2021). Sustainable applications of smart-government services: A model to understand smart-government adop-tion. Sustainability, 13(6), 3028
Al-Zoubi, M. I. (2020). Future of Mobile Government: An Exploratory Study on Factors Affecting Mobile User’s Inten-tion to Adopt M-Government Services in Jordan. Solid State Technology, 63(6), 2044-2063.
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Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Davis, F. D., Bagozzi, R. P. & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two the-oretical models. Management Science, 35(8), 982-1003.
Deep, M. K., & Sahoo, G. (2011). m-Governance for better G2C service. Journal of Internet Banking and Com-merce, 16(1), 1–5.
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Ahmad, S. Z. & Khalid, K., (2017). The adoption of M-government services from the user’s perspectives: Empirical evi-dence from the United Arab Emirates. International Journal of Information Management, 37(5), 367-379.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Alabdallat, W. I. M. (2020). Toward a mandatory public e-services in Jordan. Cogent Business & Management, 7(1), 1727620.
Alford, J., & O'Flynn, J. (2009). Making Sense of Public Value: Concepts, Critiques and Emergent Meanings. Internation-al Journal of Public Administration, 32(3-4), 171- 191.
Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The relationship between perceived destination image, social media in-teraction and travel intentions relating to Neom city. Academy of Strategic Management Journal, 19(2), 1-12.
Alhanatleh, H. (2020). Assessing Open Source Software Success in Learning Management Systems Context in Jordan: Applied of an Integration of Technology Acceptance Model and Information Systems Success. International Journal of Scientific Research and Management, 8(10), 90-109.
Alhanatleh, H., & Akkaya, M. (2020). Factors Affecting the Cloud ERP: A Case Study of Learning Resources Department at Jordanian Education Ministry. Management & Economics Research Journal, 2(4), 101-122. https://doi.org/10.48100/merj.v2i4.128.
Alhanatleh, H., Aboalganam, K & Awad, H. (2022). Electronic government public value of public institutions in Jor-dan.International Journal of Data and Network Science, 6(1), 27-36.
Almarashdeh, I., & Alsmadi, M. K. (2017). How to make them use it? Citizens acceptance of M-government. Applied Computing and Informatics, 13(2), 194-199. https://doi.org/10. 1016/j.aci.2017.04.001
Alnawafleh, E. A. T., Tambi, A. M. A., Abdullah, A. A., Alsheikh, G. A. A., & Ghazali, P. L. (2018). The Impact of Ser-vice Quality, Subjective Norms, and Voluntariness on Acceptance of Provider’s Mobile Telecommunication Service in Jordan. International Journal of Engineering & Technology, 7(4.34), 149-152.
AL-Nawafleh, E. A., ALSheikh, G. A. A., Abdulllah, A. A., & Tambi, A. M. B. A. (2019). Review of the impact of service quality and subjective norms in TAM among telecommunication customers in Jordan. International Journal of Ethics and Systems, 35(1), 148-158.
Alqaralleh, B., Al-Omari, A., & Alksasbeh, M. (2020). An integrated conceptual model for m-Government acceptance in developing countries: The case study of Jordan. International Journal of Interactive Mobile Technologies, 14(6), 115-136.
Al-Rawahi, K. (2019). The creation of public value through e-government in the Sultanate of Oman (Doctoral dissertation, Loughborough University).
Althunibat, A., Binsawad, M., Almaiah, M. A., Almomani, O., Alsaaidah, A., Al-Rahmi, W., & Seliaman, M. E. (2021). Sustainable applications of smart-government services: A model to understand smart-government adop-tion. Sustainability, 13(6), 3028
Al-Zoubi, M. I. (2020). Future of Mobile Government: An Exploratory Study on Factors Affecting Mobile User’s Inten-tion to Adopt M-Government Services in Jordan. Solid State Technology, 63(6), 2044-2063.
Azjen, I. (1980). Understanding attitudes and predicting social behavior. Englewood Cliffs, NJ: Prentice-Hall.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the academy of marketing sci-ence, 16(1), 74-94.
Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37(2), 122.
Bryson, J., Crosby, B. & Bloomberg, L. (2014). Public value governance: moving beyond traditional public administration and the new public management. Public Administration Review, 74(4), 445–456.
Byrne, B.M. (2013). Structural equation modeling with Mplus: Basic concepts, applications, and programming. Routledge.
Chatfield, A. T., & Reddick, C. G. (2018). Customer agility and responsiveness through big data analytics for public value creation: A case study of Houston 311 on-demand services. Government Information Quarterly, 35(2), 336–347.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Davis, F. D., Bagozzi, R. P. & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two the-oretical models. Management Science, 35(8), 982-1003.
Deep, M. K., & Sahoo, G. (2011). m-Governance for better G2C service. Journal of Internet Banking and Com-merce, 16(1), 1–5.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: a ten-year up-date. Journal of management information systems, 19(4), 9-30.
Digital (2021). https://datareportal.com/reports/digital-2021-jordan. Accessed by the Internet in (12 October, 2021).
Dodge, K. A. (2020). Annual Research Review: Universal and targeted strategies for assigning interventions to achieve population impact. Journal of Child Psychology and Psychiatry, 61(3), 255-267.
dosweb.dos.gov.jo, 2021. http://dosweb.dos.gov.jo/. Accessed by the Internet in (27 October, 2021).
Dwivedi, Y. K., Rana, N. P., Tamilmani, K., & Raman, R. (2020). A meta-analysis based modified unified theory of ac-ceptance and use of technology (meta-UTAUT): a review of emerging literature. Current Opinion in Psychology, 36, 13-18.
Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research.
Fox, G., Clohessy, T., van der Werff, L., Rosati, P., & Lynn, T. (2021). Exploring the competing influences of privacy concerns and positive beliefs on citizen acceptance of contact tracing mobile applications. Computers in Human Be-havior, 121, 106806.
Fukumoto, E., & Bozeman, B., (2018). Public values theory: what is missing? The American Review of Public Admin-istration, p.0275074018814244, 1-14
Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Hair, J. F., Money, A. H., Samouel, P., & Page, M. (2007). Research methods for business. Education+ Training.
Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLSSEM in information systems research. Industrial Management & Data Systems, 117(3), 442-458.
Hammouri, Q., Al-Gasawneh, J., Abu-Shanab, E., Nusairat, N., & Akhorshaideh, H. (2021). Determinants of the continu-ous use of mobile apps: The mediating role of users awareness and the moderating role of customer fo-cus. International Journal of Data and Network Science, 5(4), 667-680.
Hartono, E., Holsapple, C. W., Kim, K. Y., Na, K. S., & Simpson, J. T., 2014. Measuring perceived security in B2C elec-tronic commerce website usage: A respecification and validation. Decision Support Systems, 62, 11-21.
Heeks, R. (2008). Benchmarking E-government. Improving the National and International measurement evaluation and comparison of E-government. Retrieved from http://unpan1.un.org/intradoc/groups/public/documents/apcity/unpan032114.pdf. In Irani,
Hou, J. J., Arpan, L., Wu, Y., Feiock, R., Ozguven, E., & Arghandeh, R. (2020). The road toward smart cities: A study of citizens’ acceptance of mobile applications for city services. Energies, 13(10), 2496.
Jones, B. D., Greenberg, S. R., Kaufman, C., & Drew, J. (1977). Bureaucratic response to citizen-initiated contacts: Envi-ronmental enforcement in Detroit. American Political Science Review, 71(1), 148-165.
jordan.gov.jo, 2021. https://portal.jordan.gov.jo/wps/portal/Home/MobileApps?lang=en&isFromLangChange=yes. Ac-cessed by the Internet in (12 October, 2021).
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