How to cite this paper
Hammouri, Q., Al-Gasawneh, J., Abu-Shanab, E., Nusairat, N & Akhorshaideh, H. (2021). Determinants of the continuous use of mobile apps: The mediating role of users awareness and the moderating role of customer focus.International Journal of Data and Network Science, 5(4), 667-680.
Refrences
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Akdur, G., Aydin, M. N., & Akdur, G. (2020). Adoption of Mobile Health Apps in Dietetic Practice: Case Study of Diyetkolik. JMIR mHealth and uHealth, 8(10), e16911.
Alalwan, A. A. (2020). Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse. International Journal of Information Management, 50, 28-44.
Alessa, T., Abdi, S., Hawley, M. S., & de Witte, L. (2018). Mobile apps to support the self-management of hypertension: systematic review of effectiveness, usability, and user satisfaction. JMIR mHealth and uHealth, 6(7), e10723.
Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The relationship between perceived destination image, social media in-teraction and travel intentions relating to Neom city. Academy of Strategic Management Journal, 19(2), 1-12.
Al-Gasawneh, J., Al-Wadi, M., Al-Wadi, B., Alown, B. & Nuseirat, N. (2020). The Interaction Effect of Comprehensive-ness Between Social media and Online Purchasing Intention in Jordanian Pharmacies. International Association of Online Engineering. Retrieved October 13, 2020 from https://www.learntechlib.org/p/217794/
Al-maaitah, T. A., Majali, T. E., Alsoud, M., & Al-maaitah, D. A. (2021). The Impact of COVID-19 on the Electronic Commerce Users Behavior. Journal of Contemporary Issues in Business and Government, 27(1), 784-793.
Al-Natour, S., Cavusoglu, H., Benbasat, I., & Aleem, U. (2020). An Empirical Investigation of the Antecedents and Con-sequences of Privacy Uncertainty in the Context of Mobile Apps. Information Systems Research, 31(4), 1037-1063.
Alqahtani, H., & Kavakli-Thorne, M. (2020, February). Factors Affecting Acceptance of a Mobile Augmented Reality Ap-plication for Cybersecurity Awareness. In Proceedings of the 2020 4th International Conference on Virtual and Aug-mented Reality Simulations (pp. 18-26).
Alshboul, Y., & Streff, K. (2017, December). Beyond cybersecurity awareness: Antecedents and satisfaction. In Proceedings of the 2017 International Conference on Software and e-Business (pp. 85-91).
Al-Zagheer, H., & Barakat, S. (2021). E-Recruitment as Application Solution during Corona Pandemic. Annals of the Ro-manian Society for Cell Biology, 25(2), 5051-5058.
Baabdullah, A. M. (2020). Factors influencing adoption of mobile social network games (M-SNGs): The role of aware-ness. Information Systems Frontiers, 22(2), 411-427.
Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37(2), 122.
Behnam, M., Sato, M., Baker, B. J., Delshab, V., & Winand, M. (2020). Connecting customer knowledge management and intention to use sport services through psychological involvement, commitment, and customer perceived val-ue. Journal of Sport Management, 34(6), 591-603.
Boutet, A., & Gambs, S. (2019, November). Inspect What Your Location History Reveals About You: Raising user aware-ness on privacy threats associated with disclosing his location data. In Proceedings of the 28th ACM International Con-ference on Information and Knowledge Management (pp. 2861-2864).
Byambasuren, O., Beller, E., & Glasziou, P. (2019). Current knowledge and adoption of mobile health apps among Aus-tralian general practitioners: survey study. JMIR mHealth and uHealth, 7(6), e13199.
Chen, G., Luo, C., & Xu, H. (2018). Understanding Usage Intention of Social Media’s Innovative Functions: Based on Ex-panded Innovation Diffusion Theory.
Cheng, Y., Sharma, S., Sharma, P., & Kulathunga, K. M. M. C. B. (2020). Role of personalization in continuous use inten-tion of Mobile news apps in India: Extending the UTAUT2 model. Information, 11(1), 33.
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Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
De Santo, A., & Gaspoz, C. (2015). Influence of users’ privacy risks literacy on the intention to install a mobile applica-tion. In New contributions in information systems and technologies (pp. 329-341). Springer, Cham.
Degirmenci, K. (2020). Mobile users’ information privacy concerns and the role of app permission requests. International Journal of Information Management, 50, 261-272.
Digital (2021). https://datareportal.com/reports/digital-2021-jordan. Accessed by the Internet in (21 May, 2021)
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Dodge, K. A. (2020). Annual Research Review: Universal and targeted strategies for assigning interventions to achieve population impact. Journal of Child Psychology and Psychiatry, 61(3), 255-267.
Dowling, G. R., & Staelin, R. (1994). A model of perceived risk and intended risk-handling activity. Journal of Consumer Research, 21(1), 119-134.
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Elberzhager, F., & Holl, K. (2017). Towards automated capturing and processing of user feedback for optimizing mobile apps. Procedia Computer Science, 110, 215-221.
Elkhodr, M., Mubin, O., Iftikhar, Z., Masood, M., Alsinglawi, B., Shahid, S., & Alnajjar, F. (2021). Technology, Privacy, and User Opinions of COVID-19 Mobile Apps for Contact Tracing: Systematic Search and Content Analysis. Journal of Medical Internet Research, 23(2), e23467.
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Flache, A., Mäs, M., Feliciani, T., Chattoe-Brown, E., Deffuant, G., Huet, S., & Lorenz, J. (2017). Models of social influ-ence: Towards the next frontiers. Journal of Artificial Societies and Social Simulation, 20(4).
Halimi, F. F., Gabarre, S., Rahi, S., Al-Gasawneh, J. A., & Ngah, A. H. (2021). Modelling Muslims’ revisit intention of non-halal certified restaurants in Malaysia. Journal of Islamic Marketing.
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Hammouri, Q., & Abu-Shanab, E. (2017). Exploring the factors influencing employees' satisfaction toward e-tax sys-tems. International Journal of Public Sector Performance Management, 3(2), 169-190.
Hammouri, Q., & Abu-Shanab, E. (2018). Exploring factors affecting users' satisfaction toward E-learning sys-tems. International Journal of Information and Communication Technology Education (IJICTE), 14(1), 44-57.
Hammouri, Q., & Abu-Shanab, E. A. (2020). Major Factors Influencing the Adoption of Cloud Computing in Jor-dan. International Journal of Technology and Human Interaction (IJTHI), 16(4), 55-69.
Hammouri, Q., Abu-Shanab, E., & Manasrah, A. (2016). Examining the Impact of Privacy, Security and Law on Trust in Mobile Computing. Saba Journal Of information Technology And Networking (SJITN)-ISSN: 2312-4989, 4(1).
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AbuShanab, E., Pearson, J. M., & Setterstrom, A. J. (2010). Internet banking and customers’ acceptance in Jordan: The unified model’s perspective. Communications of the Association for Information Systems, 26(1), 23.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Akdur, G., Aydin, M. N., & Akdur, G. (2020). Adoption of Mobile Health Apps in Dietetic Practice: Case Study of Diyetkolik. JMIR mHealth and uHealth, 8(10), e16911.
Alalwan, A. A. (2020). Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse. International Journal of Information Management, 50, 28-44.
Alessa, T., Abdi, S., Hawley, M. S., & de Witte, L. (2018). Mobile apps to support the self-management of hypertension: systematic review of effectiveness, usability, and user satisfaction. JMIR mHealth and uHealth, 6(7), e10723.
Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The relationship between perceived destination image, social media in-teraction and travel intentions relating to Neom city. Academy of Strategic Management Journal, 19(2), 1-12.
Al-Gasawneh, J., Al-Wadi, M., Al-Wadi, B., Alown, B. & Nuseirat, N. (2020). The Interaction Effect of Comprehensive-ness Between Social media and Online Purchasing Intention in Jordanian Pharmacies. International Association of Online Engineering. Retrieved October 13, 2020 from https://www.learntechlib.org/p/217794/
Al-maaitah, T. A., Majali, T. E., Alsoud, M., & Al-maaitah, D. A. (2021). The Impact of COVID-19 on the Electronic Commerce Users Behavior. Journal of Contemporary Issues in Business and Government, 27(1), 784-793.
Al-Natour, S., Cavusoglu, H., Benbasat, I., & Aleem, U. (2020). An Empirical Investigation of the Antecedents and Con-sequences of Privacy Uncertainty in the Context of Mobile Apps. Information Systems Research, 31(4), 1037-1063.
Alqahtani, H., & Kavakli-Thorne, M. (2020, February). Factors Affecting Acceptance of a Mobile Augmented Reality Ap-plication for Cybersecurity Awareness. In Proceedings of the 2020 4th International Conference on Virtual and Aug-mented Reality Simulations (pp. 18-26).
Alshboul, Y., & Streff, K. (2017, December). Beyond cybersecurity awareness: Antecedents and satisfaction. In Proceedings of the 2017 International Conference on Software and e-Business (pp. 85-91).
Al-Zagheer, H., & Barakat, S. (2021). E-Recruitment as Application Solution during Corona Pandemic. Annals of the Ro-manian Society for Cell Biology, 25(2), 5051-5058.
Baabdullah, A. M. (2020). Factors influencing adoption of mobile social network games (M-SNGs): The role of aware-ness. Information Systems Frontiers, 22(2), 411-427.
Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37(2), 122.
Behnam, M., Sato, M., Baker, B. J., Delshab, V., & Winand, M. (2020). Connecting customer knowledge management and intention to use sport services through psychological involvement, commitment, and customer perceived val-ue. Journal of Sport Management, 34(6), 591-603.
Boutet, A., & Gambs, S. (2019, November). Inspect What Your Location History Reveals About You: Raising user aware-ness on privacy threats associated with disclosing his location data. In Proceedings of the 28th ACM International Con-ference on Information and Knowledge Management (pp. 2861-2864).
Byambasuren, O., Beller, E., & Glasziou, P. (2019). Current knowledge and adoption of mobile health apps among Aus-tralian general practitioners: survey study. JMIR mHealth and uHealth, 7(6), e13199.
Chen, G., Luo, C., & Xu, H. (2018). Understanding Usage Intention of Social Media’s Innovative Functions: Based on Ex-panded Innovation Diffusion Theory.
Cheng, Y., Sharma, S., Sharma, P., & Kulathunga, K. M. M. C. B. (2020). Role of personalization in continuous use inten-tion of Mobile news apps in India: Extending the UTAUT2 model. Information, 11(1), 33.
Clevertap.com (2021). https://clevertap.com/blog/customer-experience-optimization. Accessed by the Internet in (21 May, 2021)
Dandis, A. O., Wright, L. T., Wallace-Williams, D. M., Mukattash, I., Al Haj Eid, M., & Cai, H. (2021). Enhancing con-sumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediating role of customer satisfaction. Cogent Business & Management, 8(1), 1892256.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
De Santo, A., & Gaspoz, C. (2015). Influence of users’ privacy risks literacy on the intention to install a mobile applica-tion. In New contributions in information systems and technologies (pp. 329-341). Springer, Cham.
Degirmenci, K. (2020). Mobile users’ information privacy concerns and the role of app permission requests. International Journal of Information Management, 50, 261-272.
Digital (2021). https://datareportal.com/reports/digital-2021-jordan. Accessed by the Internet in (21 May, 2021)
Dinev, T., & Hu, Q. (2007). The centrality of awareness in the formation of user behavioral intention toward protective in-formation technologies. Journal of the Association for Information Systems, 8(7), 23.
Dodge, K. A. (2020). Annual Research Review: Universal and targeted strategies for assigning interventions to achieve population impact. Journal of Child Psychology and Psychiatry, 61(3), 255-267.
Dowling, G. R., & Staelin, R. (1994). A model of perceived risk and intended risk-handling activity. Journal of Consumer Research, 21(1), 119-134.
Dwivedi, Y. K., Rana, N. P., Tamilmani, K., & Raman, R. (2020). A meta-analysis based modified unified theory of ac-ceptance and use of technology (meta-UTAUT): a review of emerging literature. Current Opinion in Psychology, 36, 13-18.
Elberzhager, F., & Holl, K. (2017). Towards automated capturing and processing of user feedback for optimizing mobile apps. Procedia Computer Science, 110, 215-221.
Elkhodr, M., Mubin, O., Iftikhar, Z., Masood, M., Alsinglawi, B., Shahid, S., & Alnajjar, F. (2021). Technology, Privacy, and User Opinions of COVID-19 Mobile Apps for Contact Tracing: Systematic Search and Content Analysis. Journal of Medical Internet Research, 23(2), e23467.
Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research.
Flache, A., Mäs, M., Feliciani, T., Chattoe-Brown, E., Deffuant, G., Huet, S., & Lorenz, J. (2017). Models of social influ-ence: Towards the next frontiers. Journal of Artificial Societies and Social Simulation, 20(4).
Halimi, F. F., Gabarre, S., Rahi, S., Al-Gasawneh, J. A., & Ngah, A. H. (2021). Modelling Muslims’ revisit intention of non-halal certified restaurants in Malaysia. Journal of Islamic Marketing.
Hammouri, Q. M., Abu-Shanab, E. A., & Nusairat, N. M. (2021a). Attitudes Toward Implementing E-Government in Health Insurance Administration. International Journal of Electronic Government Research (IJEGR), 17(2), 1-18.
Hammouri, Q., & Abu-Shanab, E. (2017). Exploring the factors influencing employees' satisfaction toward e-tax sys-tems. International Journal of Public Sector Performance Management, 3(2), 169-190.
Hammouri, Q., & Abu-Shanab, E. (2018). Exploring factors affecting users' satisfaction toward E-learning sys-tems. International Journal of Information and Communication Technology Education (IJICTE), 14(1), 44-57.
Hammouri, Q., & Abu-Shanab, E. A. (2020). Major Factors Influencing the Adoption of Cloud Computing in Jor-dan. International Journal of Technology and Human Interaction (IJTHI), 16(4), 55-69.
Hammouri, Q., Abu-Shanab, E., & Manasrah, A. (2016). Examining the Impact of Privacy, Security and Law on Trust in Mobile Computing. Saba Journal Of information Technology And Networking (SJITN)-ISSN: 2312-4989, 4(1).
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