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International Journal of Data and Network Science

ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
Quarterly Publication
Volume 6 Issue 1 pp. 27-36 , 2022

Electronic government public value of public institutions in Jordan Pages 27-36 Right click to download the paper Download PDF

Authors: Hasan Alhanatleh, Khaled Aboalganam, Hussain Awad

doi 10.5267/j.ijdns.2021.10.007
Crossmark

Keywords: Public value, IS success model, e-government, e-government public value, Jordan

Abstract: Substantially, the theory of e-government public value (PV-EGOV) has been treated as a hot topic to be explored insightfully. This research comes to be considered as the launching point to empirically evaluate the creation of PV-EGOV in Jordan. The main aim of this research is to investigate the factors affecting the PV-EGOV in the context of Jordan. Information System Success Model (IS success model) was selected to determine the factors affecting the e-government public value in Jordan through the quality factors (system, information, and service) and their role in citizens' intention in use and satisfaction of the e-government. The structural Equation Model (SEM) approach was harnessed to obtain the results. The results indicated that the most critical determinant factor that affected the PV-EGOV was service quality. The current article has theoretical and practical implications for public institutions in Jordan. The future work trends are established in their specific section of this article.

How to cite this paper

Alhanatleh, H., Aboalganam, K & Awad, H. (2022). Electronic government public value of public institutions in Jordan.International Journal of Data and Network Science, 6(1), 27-36.

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Journal: International Journal of Data and Network Science | Year: 2022 | Volume: 6 | Issue: 1 | Views: 2311 | Reviews: 0

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