This research aims to account for the cost of quality through lean and agile operations strategies with empirical evidence from the Aviation industry in the UAE. The cost of quality improvement through lean and agile strategies was not researched enough in the aviation industry. This research will contribute with great knowledge in the aviation industry. The research design used a descriptive, explanatory, causal, and analytical method. A cluster sampling technique was used with a valid sample size of 251 respondents for analysis by multiple regression using ANOVA. Results indicated the significant relationship between lean and agile operations strategies on the cost of quality. There is a direct positive significant relationship between the cost of quality and SC strategies to get quality products cost-effectively. This research was limited to the lean and agile strategies and cost of quality analysis in the aviation industry in one city in the UAE. In contrast, it requires detailed research to explore other cities and assess the aviation industry's challenges while implementing lean and agile strategies. Cost elimination with high-quality production is fundamental for a successful business; lean and agile operations can reduce airline companies' costs and propose the criteria to adopt the strategic implementation efficiently.

The study aimed to identify the impact of supply chain integration through strategic performance and the mediating role of strategic vigilance in industrial companies. The Jordanian population is large and medium-sized, and the study population consists of medium and large-sized industrial companies. For hypothesis testing purposes the study and its model validity, Modeling Equation Structural Analysis (SEM) was used through the AMOS16 program. The study indicates that supply chain integration (strategic integration, internal integration, external integration) has an impact on strategic performance and response. The supply chain, as the results of the study indicated, shows that the response of the supply chain affects strategic performance. The study also found that the response of the supply chain mediates the impact of strategic vigilance on strategic performance. The study recommended working to raise the level of trust and honesty, commitment and attention to the interest of each party to the supply chain to maintain a good level of external integration of the supply chain and work to improve the level of supply chain response to markets and any changes that may occur in the market through corporate restructuring and streamlining working procedures.

The importance of entrepreneurial competencies and information technology capabilities has increased in the last few decades because of the strategic role played by the entrepreneurs. Therefore, this study aims to investigate the impact of entrepreneur competency and information technology capability on business success. A survey questionnaire was conducted to test the influence of entrepreneur competency and information technology capability. This questionnaire was filled by 403 participants who were recruited through Jordan Chamber of Commerce so as to identify the business owners who had started their companies in the recent years. The findings of the study showed that entrepreneurial competencies have a positive effect on business success and information technology which was used as a mediating role has a positive impact on both entrepreneurial competencies and business success. The findings of this research will be helpful to entrepreneurs and policy makers.

The study aimed to demonstrate the impact of Green Supply Chain Management (GSCM) with its dimensions (Green IT, Green Manufacturing and Packaging, Green Storing, Green Purchasing, Green Marketing) on the quality of services in renewable energy companies in Jordan. In addition, the study also aimed to measure the impact of intellectual capital on the impact of GSCM on the quality of services in renewable energy companies in Jordan. By adopting the survey/sampling method, data was collected from the study population of (482) companies, and the study sample consisted of (260) managers of renewable energy companies in Jordan using a questionnaire. The study reached several results, the most important of which are: the existence of an impact of green supply chain management on the quality of services in renewable energy companies, that intellectual capital has modified and enhanced the effect, and that renewable energy companies in Jordan seek to use environmentally friendly inputs in their production at a very high rate, several recommendations emerged from these results, most notably: that companies constantly review the production processes followed by suppliers to ensure their compliance with environmental specifications.

This study aimed to test the impact of digital supply chains on lean manufacturing, the digital supply chain was a multidimensional measurement composed of seven dimensions: Digital performance management, digital information technology and digital manufacturing, digital human resources, digital suppliers, digital logistics and inventory and digital clients. The electronic industries companies were targeted to represent the research population and collect the primary necessary data. According to the research budget and time constraints, a convenience sampling method was implemented in the data collection process. Structural equation modeling (SEM) was applied to test the research hypotheses through AMOS software. The results indicated that most of the digital supply chain dimensions had a positive impact on lean manufacturing, except digital suppliers and digital clients, which had no effect on lean manufacturing. Findings from this research help organizational managers make multiple decisions related to investing and allocating resources to increase profit and reduce expenses along digital supply chains.

The present paper attempts to analyse the effect of organizational climate on organizational citizenship behaviour (OCB), as well as the effect of OCB on turnover intention. Data on organizational climate, OCB and turnover intention were obtained from a sample of 78 internal auditors of Jordanian private universities. Hypotheses were proposed and were tested using PLS-SEM, and the outcomes demonstrate the positive linkage between organizational climate and OCB. Meanwhile, OCB and turnover intention were found to have inverse linkage. Strong organizational climate should be created in Jordanian private universities since it improves and predicts OCB. OCB will in turn cause turnover intention to decrease among internal auditors. With the use of PLS-SEM method, this study adds to the extant literature.

Human Resource Management (HRM) has the capacity of influencing the organizational behavior of the employees, thereby ensuring the achievement of the competitive advantage. This study proposes to assess the relationship between human resources (HR) practices and competitive advantage. It is also intended to test organizational commitment as a mediator, between HR practices and competitive advantage among the employees of the private universities in Jordan. The data were gathered from 232 individuals employed at ten private universities located in Jordan. PLS, SEM was performed on the data, using the SmartPLS 3 software. HRM practices result in a statistically significant variation in competitive advantage. Relationship of HRM practices and competitive advantage was partially mediated by organizational commitment. HRM practices resulted in a statistically significant variation in and organizational commitment. Our findings contribute to the existing body of literature of how organizational commitment can mediate the relationships among the HR practices adopted by organizations and competitive advantage. Jordanian private universities should improvise extra attention over HR practices that contribute positively toward the performance of employees.

The COVID-19 pandemic is changing the way firms do business and changing it quickly. At the present time, there is an urgent need to restructure many activities within companies, including the redesign of cost systems to accommodate the negative effects resulting from this disease. This paper aims to examine the impact of certain environmental factors on cost system design (product diversity and relevant cost information) which has been examined by previous studies. It is important to research this topic again and to suggest other factors (technological changes and triggered exception operational losses) resulting from changing operational style after the worldwide spread of COVID-19. The empirical results indicate that the cost system design applied in industrial corporations listed on the Amman Stock Exchange is positively affected by technological changes, triggered exception operational losses, and relevant cost information, while no relationship was found with product diversity.

Since consumer’s needs, wants, and preferences establish a cornerstone for developing new products, this research aims to determine the effect of hedonic shopping motivations of Jordanian youth’s fashion leadership behavior through a social psychology approach. Based on the diffusion and human motivations theories, six hedonic shopping motivations have been examined: (1) value shopping motivations; (2) gratification shopping motivations; (3) idea shopping motivations; (4) adventure shopping motivations; (5) social shopping motivations; and (6) role shopping motivations. A self-administered questionnaire has been developed to collect data from the research sample comprising 500 students from four private universities in Amman. Results showed that fashion leadership behavior is significantly related only to four hedonic shopping motivations: value shopping motivations, idea shopping motivations, social shopping motivations; and role shopping motivations, whereas gratification and adventure shopping motivations were found to not have a significant impact on leadership behavior. Research recommendations and future research were also discussed.

The purpose of this study was to investigate the effect of transformational leadership on employee performance via job satisfaction in telecommunication sector, Jordan. Self-administered questionnaire was used to collect data from 278 employees. Structural equation modeling (SEM) via The Analysis of Moment Structures, i.e., IBM AMOS 22 was applied to test hypotheses. The findings show that transformational leadership was significantly and positively associated with both job satisfaction and employee performance. Furthermore, job satisfaction had a significant relationship with employee performance. Consequently, the results underlined a significant mediation effect of job satisfaction in the interaction between transformational leadership and employee performance. This research provides empirical evidence of the interaction between transformational leadership, job satisfaction and employee performance in a key industry in a developing country, Jordan. Finally, this study was conducted in telecommunication sector in a developing country, Jordan, therefore, the results cannot be generalized across countries.