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1.

Assessing the role of green supply chain management on operational performance: mediating role of information technology infrastructure, internal and external integration Indonesian manufacturing Pages 2227-2244 Right click to download the paper Download PDF

Authors: Phoebe Anastasia, Zeplin Jiwa Husada Tarigan, Hotlan Siagian, Sautma Ronni Basana, Thuraiya Mohd

DOI: 10.5267/j.uscm.2024.6.008

Keywords: Green supply chain management, Digital technology information infrastructure, Internal integration, External integration, Operational performance

Abstract:
Manufacturing companies constantly strive to build sustainable performance to survive fierce business competition. Besides, the company should be committed to protecting the environment by paying attention to the role of supply chain members. Companies should collaborate with external partners, enabling them to fulfill customers' needs for environmentally friendly products. This study explores the effect of green supply chain management on operational performance with the mediating role of information technology infrastructure, internal integration, and external integration. This study surveyed manufacturing companies in Indonesia using structured questionnaires designed with a five-point Likert scale. The questionnaire is designed using Google Forms, and the links are distributed to respondents through email, WhatsApp, and other social media. As many as 245 responses were obtained and valid for analysis. The data processing used SmartPLS software version 4.0. The hypothesis test results found that green supply chain management influences information technology infrastructure, internal integration, external integration, and operational performance. Information technology infrastructure impacts improving internal integration, external integration, and operational performance. Internal integration has an impact on external integration and operational performance. External integration has an impact on improving operational performance. The research contributes to managerial practice by adopting the ISO 14001 standard in green supply chain management. for companies to make improvements. These findings also enrich the current research in supply chain management theories.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 1995 | Reviews: 0

 
2.

The effect of supply chain integration on hotel performance through green supply chain management Pages 2175-2184 Right click to download the paper Download PDF

Authors: Zeplin Jiwa Husada Tarigan, Fransisca Andreani, Sautma Ronni Basana

DOI: 10.5267/j.msl.2021.5.002

Keywords: Internal integration, External integration, Green Supply Chain Management, Hotel performance

Abstract:
Internal and external integration in hotel industries is essential to improve Green Supply Chain Management (GSCM) to maintain hotel performance and sustainability. This research is to examine the impact of internal and external integration on GSCM and hotel performance. It is quantitative research with judgmental sampling. Questionnaires were distributed to 72 hotel employees from 62 hotels of three-star hotels and above, who understand GSCM and hotel performance in East Java. But 66 questionnaires were returned, and only 62 questionnaires were valid for data analysis. Structural Equation Modelling (SEM) is used to analyze with the help of Java Web Start software. The results show that all six hypotheses are supported, internal integration with Use technology to significantly determine plans and coordination capable of external integration and GSCM. External integration with Sharing knowledge with partners and Collaborating in solving problems can improve GSCM significantly. Supply chain integration, which consists of internal integration and external integration, impacts hotel performance by reducing hotel waste and Efficient use of resources. GSCM in implementing Eco green, green procurement and product life cycle have a significant impact on improving hotel performance.
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Journal: MSL | Year: 2021 | Volume: 11 | Issue: 8 | Views: 2219 | Reviews: 0

 
3.

The role of affective leadership in improving firm performance through the integrated internal system and external integration FMCG Industry Pages 365-372 Right click to download the paper Download PDF

Authors: Hotlan Siagian, Kezia Jade, Zeplin Jiwa Husada Tarigan

DOI: 10.5267/j.ijdns.2020.9.002

Keywords: Affective leadership, Integrated internal system, External integration, Firm performance

Abstract:
The manufacturing industry always tries to improve performance amid the trade globalization. Demand and supply uncertainty, and increasingly the intense competition, prosecute the presence of an affective leadership to integrate the company's internal and external resources in improving company performance. This research investigates the role of affective leadership in firm performance through an internally integrated system and external integration in FMCG companies. Data collection used questionnaires, designed with a five-point Liker scale, were distributed to 55 fast-moving consumer goods (FMCG) manufacturing companies. The data analysis used the PLS technique utilizing smart PLS software to assess the validity and reliability of the outer model and to examine the hypotheses developed. The results of the hypothesis testing found that affective leadership can improve internal system integration, external integration, and firm performance. Internal system integration has an impact on external integration but is not strong enough to have a direct effect on firm performance. The internally integrated system has an influence on firm performance through external integration. The company's ability to share information with external partners can improve firm performance through demand fulfillment. The study provides a managerial implication on how to enhance firm performance in the context of internal and external system integration. The finding of this research enriches the current studies in supply chain management.
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Journal: IJDS | Year: 2020 | Volume: 4 | Issue: 4 | Views: 2816 | Reviews: 0

 

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