How to cite this paper
APA: Khraim, H. (2021). Factors affecting Jordanian entrepreneurs’ intentions to use smartphone applications in business. Uncertain Supply Chain Management, 9(4), 1037-1046.
Chicago/Turabian: Khraim, H. 2021. "Factors affecting Jordanian entrepreneurs’ intentions to use smartphone applications in business." Uncertain Supply Chain Management 9, no. 4 (2021): 1037-1046.
AMA: Khraim, H. Factors affecting Jordanian entrepreneurs’ intentions to use smartphone applications in business. Uncertain Supply Chain Management. 2021;9(4):1037-1046.
References
Alhosani, A., & Tariq U. (2020). Improving service quality of smart banking using quality management methods UAE. International Journal of Mechanical and Production Engineering Research and Development, 10(3), 2127–2140.
Abdullah, A. M., Rana, N. P., Alalwan, A. A., Islam, R., Patil, P., & Dwivedi, Y. K. (2019). Consumer adoption of self-service technologies in the context of the Jordanian banking industry: Examining the moderating role of channel types. Information Systems Management, 36(4), 286-305.
Alshamrani, S. (2018). Trust as an influencer of the intention to use mobile banking smartphone application in Saudi Arabia. Unpublished PhD thesis at Manchester Metropolitan University.
Alwan, A. A., Dwivedi, Y. K., Rana, N. P., & Williams, M. D. (2016b). Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy. Journal of Enterprise Information Management, 29(1), 118–139. doi:10.1108/JEIM-04-2015-0035.
Alwan, A., Abdullah, M., Nripendra P., Yogesh, K., and Hatice, K. (2019). Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy. Digital Transformation for a Sustainable Society in the 21st Century. Published by Springer Nature, pp. 50–61, https://doi.org/10.1007/978-3-030-29374-1_5
Ahmed, E. (2021). A Survey of the Role of Smartphone in Satisfaction Jordanian Commercial Banks Clients: The Influence of Electronic Applications. Saudi Journal of Business and Management Studies, 6(7), 205-209.
Abdullah, Al Nahar. (2016). The Impact of Smartphone Applications on Customer Satisfaction in Jordanian Commercial Banks. Unpublished Master Thesis, Amman Arab University, Amman, Jordan.
Arpaci, I., Yasemin, Y., & Ozgur, T. (2015) A Cross-Cultural Analysis of Smartphone Adoption by Canadian and Turkish Organizations. Journal of Global Information Technology Management, 18(3), 214-238, DOI:10.1080/1097198X.2015.1080052.
Barry, M., & Jan, M. (2018). Factors influencing the use of M-commerce: An extended technology acceptance model perspective. International Journal of Economics, Management and Accounting, 26(1), 157-183.
Bryła, B. (2019). How we created mobile banking for 8 different countries – Arab Bank Case Study, FINANTEQ, 09.04.2019. https://finanteq.com/how-we-created-mobile-banking-for-8-different-countries-arab-bank-case-study/
Bhagat, R., & Sambargi, S. (2019). Evaluation of personal innovativeness and perceived expertise on digital marketing adoption by women entrepreneurs of micro and small enterprises. International Journal of Research and Analytical Reviews (IJRAR), 6(1), 338-351.
Chmielarz, W. (2020). The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland. Information, 11, 1-13 doi:10.3390/info11040220.
Chun, H., Lee, H., & Kim, D. (2012). The integrated model of smartphone adoption: Hedonic and utilitarian value perceptions of smartphones among Korean college students. Cyberpsychology, Behavior, and Social Networking, 15, 473-479.
DFCR (2018). Digital Finance Country Report – Jordan. USAID.GOV
Global Entrepreneurship Monitor (GEM). Jordan National Report 2016/2017
Gujarati, N. (2004). Basic Econometrics, 4th Edition, The McGraw-Hill Companies.
Gavino, M.C., Williams, D.E., Jacobson, D. & Smith, I. (2019). Latino entrepreneurs and social media adoption: personal and business social network platforms. Management Research Review, 42(4), 469-494, doi: 10.1108/MRR-02-2018-0095.
Hootsuite. (2018). Jordan presentation//hootsuite.com/resources/digital-in-2018-emea
Hayani, N., & Alsukri, S. (2021). Dimensi E-Servqual dan Dampaknya Terhadap E-Satisfaction Layanan Mobile Banking. Jurnal Ilmiah Ekonomi Islam, 7(2), 679-686.
Hossain, A., Nurunnabi, M., Hussain, K. & Shan, X. (2020). Smartphone-based m-shopping behavior and innovative entrepreneurial tendency among women in emerging Asia. International Journal of Gender and Entrepreneurship, 12(2), pp. 173-189. https://doi.org/10.1108/IJGE-03-2019-0054
Hassan, M., Kouser, R., Abbas, S.S., & Azeem, M. (2014). Consumer attitudes and intentions to adopt smartphone apps: case of business students. Pakistan Journal of Commerce and Social Sciences, 8(3), 763-779.
Hair, J., Sarstedt, M. (2019). Factors versus composites: Guidelines for choosing the right structural equation modeling method. Project Management Journal, 50(6), 619–624. https://doi.org/10.1177%2F8756972819882132
Kapinga, A.F., Suero Montero, C., & Mbise, E.R. (2019). Mobile marketing application for entrepreneurship development: Codesign with women entrepreneurs in Iringa, Tanzania. Electronic Journal of Information System Device Countries. 1-15, https://doi.org/10.1002/isd2.12073
Lee, G. & Raghu, T.S. (2011). Product portfolio and mobile apps success: evidence from app store market. 17th Americas Conference on Information Systems, 5, 3912-3921.
Malaquias, F., Malaquias, R., & Hwang, Y. (2018). Understanding the determinants of mobile banking adoption: A longitudinal study in Brazil. Electronic Commerce Research and Applications, 30, 1-7.
Nabil, Al-Rahim (2011) The impact of electronic marketing for mobile banking services in achieving customer satisfaction
Noh, M. J., & Lee, K. T. (2016). An analysis of the relationship between quality and user acceptance in smartphone apps. Information Systems and e-Business Management. Springer, 14(2), 273–291.
Nuangjamnong, C. (2021). Investigation of Factors Influencing Students’ Intention to Use Banking Services through Smartphone Devices during COVID-19 Pandemic. International Journal of Economics and Business Administration, 9(1), 331-346.
Olanrewaju, A.S.T., Hossain, M.A., Whiteside, N., & Mercieca, P. (2020). Social media and entrepreneurship research: a literature review. International Journal of Information Management, 50, 90-110, doi: 10.1016/j.ijinfomgt.2019.05.011.
Park, Y., & Chen, J.V. (2007). Acceptance and adoption of the innovative use of smartphone. Industrial Management and Data Systems, 107(9), 1349-1365, doi: 10.1108/02635570710834009.
Rogers, E. (1995). Diffusion of innovations. 4th ed., New York: Free Press
Rousseau, M., Sitkin, B., Burt, S. & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
Soomro, B. A., Naimatullah, S., & Maqsood, M. (2019) Investigating the intention to adopt smartphone apps among the entrepreneurs of a developing country. World Journal of Entrepreneurship, Management and Sustainable Development, 15(4), 341-353.
Santus, D., & Kamal, U. (2018). Empirical Analysis of Factors Affecting the Adoption of Smartphone on Young Generation. International Journal of Management Science and Business Administration, 4(2), 17-24.
STATISTA, (2019). Number-of-mobile-cellular-subscriptions-in-Jordan,www.statista. com/statistics/498383/
STATISTA (2019). Statista dossier about Smartphone. Accessed: 2021-07-30.
STATISTA, (2021). Smartphone users in Jordan 2010-2025, https://www.statista.com/ Forecasts/1146839/smartphone-users-in-jordan#statisticContainer.
STATISTA, (2021). Smartphone users worldwide 2016-2021. https://www.statista.com/ statistics/330695/number-of-smartphone-users-worldwide/
Suh, B. & Han, I. (2002). Effect of trust on customer acceptance of internet banking. Electronic Commerce Research and Applications, 1(3-4), 247-263.
Shaikh, A., & Karjaluoto, H., (2015). Mobile banking adoption: A literature review. Telematics and Informatics, 32(1), 129-42. doi: http://dx.doi.org/10.1016/j.tele.2014.05.003
Sun, B., Sun, C., Liu, C. & Gui, C. (2017). Research on initial trust model of mobile banking users. Journal of Risk Analysis and Crisis Response, 7(1), 13 - 20
The Arab Economy Index Report (2020). Published by the Arab Federation for the Digital Economy and the Unity Council Arab Economics in the League of Arab States. P51.
Varma, A. (2018). Mobile Banking Choices of Entrepreneurs: A Unified Theory of Acceptance and Use of Technology (UTAUT) Perspective. Theoretical Economics Letters, 8, 2921-2937. https://doi.org/10.4236/tel.2018.814183
Venkatesh, V., Thong, J.Y., Chan, F.K., Hu, P.J.H., & Brown, S.A. (2003). Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context. Information Systems Journal, 21(6), 527-555.
Wasiul, K., Mohammad, A., & Mohammad, A. (2020). Determining intention to use smartphone banking application among millennial cohort in Malaysia. International Journal of Management and Sustainability, 9(1), 43-53.
DOI: 10.18488/journal.11.2020.91.43.53
Wirtz, J., & Zeithaml, V. (2018). Cost-effective service excellence. Journal of the Academy of Marketing Science, 46(1), 59–80. doi:10.1007/s11747-017-0560-7
Zainelabdin, F. A. (2020). The Negative Effects of Smart Phones on the Jordanian Children from the Perspective of Parents. Journal of Educational and Social Research, 10(5), 139-152.
Abdullah, A. M., Rana, N. P., Alalwan, A. A., Islam, R., Patil, P., & Dwivedi, Y. K. (2019). Consumer adoption of self-service technologies in the context of the Jordanian banking industry: Examining the moderating role of channel types. Information Systems Management, 36(4), 286-305.
Alshamrani, S. (2018). Trust as an influencer of the intention to use mobile banking smartphone application in Saudi Arabia. Unpublished PhD thesis at Manchester Metropolitan University.
Alwan, A. A., Dwivedi, Y. K., Rana, N. P., & Williams, M. D. (2016b). Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy. Journal of Enterprise Information Management, 29(1), 118–139. doi:10.1108/JEIM-04-2015-0035.
Alwan, A., Abdullah, M., Nripendra P., Yogesh, K., and Hatice, K. (2019). Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy. Digital Transformation for a Sustainable Society in the 21st Century. Published by Springer Nature, pp. 50–61, https://doi.org/10.1007/978-3-030-29374-1_5
Ahmed, E. (2021). A Survey of the Role of Smartphone in Satisfaction Jordanian Commercial Banks Clients: The Influence of Electronic Applications. Saudi Journal of Business and Management Studies, 6(7), 205-209.
Abdullah, Al Nahar. (2016). The Impact of Smartphone Applications on Customer Satisfaction in Jordanian Commercial Banks. Unpublished Master Thesis, Amman Arab University, Amman, Jordan.
Arpaci, I., Yasemin, Y., & Ozgur, T. (2015) A Cross-Cultural Analysis of Smartphone Adoption by Canadian and Turkish Organizations. Journal of Global Information Technology Management, 18(3), 214-238, DOI:10.1080/1097198X.2015.1080052.
Barry, M., & Jan, M. (2018). Factors influencing the use of M-commerce: An extended technology acceptance model perspective. International Journal of Economics, Management and Accounting, 26(1), 157-183.
Bryła, B. (2019). How we created mobile banking for 8 different countries – Arab Bank Case Study, FINANTEQ, 09.04.2019. https://finanteq.com/how-we-created-mobile-banking-for-8-different-countries-arab-bank-case-study/
Bhagat, R., & Sambargi, S. (2019). Evaluation of personal innovativeness and perceived expertise on digital marketing adoption by women entrepreneurs of micro and small enterprises. International Journal of Research and Analytical Reviews (IJRAR), 6(1), 338-351.
Chmielarz, W. (2020). The Usage of Smartphone and Mobile Applications from the Point of View of Customers in Poland. Information, 11, 1-13 doi:10.3390/info11040220.
Chun, H., Lee, H., & Kim, D. (2012). The integrated model of smartphone adoption: Hedonic and utilitarian value perceptions of smartphones among Korean college students. Cyberpsychology, Behavior, and Social Networking, 15, 473-479.
DFCR (2018). Digital Finance Country Report – Jordan. USAID.GOV
Global Entrepreneurship Monitor (GEM). Jordan National Report 2016/2017
Gujarati, N. (2004). Basic Econometrics, 4th Edition, The McGraw-Hill Companies.
Gavino, M.C., Williams, D.E., Jacobson, D. & Smith, I. (2019). Latino entrepreneurs and social media adoption: personal and business social network platforms. Management Research Review, 42(4), 469-494, doi: 10.1108/MRR-02-2018-0095.
Hootsuite. (2018). Jordan presentation//hootsuite.com/resources/digital-in-2018-emea
Hayani, N., & Alsukri, S. (2021). Dimensi E-Servqual dan Dampaknya Terhadap E-Satisfaction Layanan Mobile Banking. Jurnal Ilmiah Ekonomi Islam, 7(2), 679-686.
Hossain, A., Nurunnabi, M., Hussain, K. & Shan, X. (2020). Smartphone-based m-shopping behavior and innovative entrepreneurial tendency among women in emerging Asia. International Journal of Gender and Entrepreneurship, 12(2), pp. 173-189. https://doi.org/10.1108/IJGE-03-2019-0054
Hassan, M., Kouser, R., Abbas, S.S., & Azeem, M. (2014). Consumer attitudes and intentions to adopt smartphone apps: case of business students. Pakistan Journal of Commerce and Social Sciences, 8(3), 763-779.
Hair, J., Sarstedt, M. (2019). Factors versus composites: Guidelines for choosing the right structural equation modeling method. Project Management Journal, 50(6), 619–624. https://doi.org/10.1177%2F8756972819882132
Kapinga, A.F., Suero Montero, C., & Mbise, E.R. (2019). Mobile marketing application for entrepreneurship development: Codesign with women entrepreneurs in Iringa, Tanzania. Electronic Journal of Information System Device Countries. 1-15, https://doi.org/10.1002/isd2.12073
Lee, G. & Raghu, T.S. (2011). Product portfolio and mobile apps success: evidence from app store market. 17th Americas Conference on Information Systems, 5, 3912-3921.
Malaquias, F., Malaquias, R., & Hwang, Y. (2018). Understanding the determinants of mobile banking adoption: A longitudinal study in Brazil. Electronic Commerce Research and Applications, 30, 1-7.
Nabil, Al-Rahim (2011) The impact of electronic marketing for mobile banking services in achieving customer satisfaction
Noh, M. J., & Lee, K. T. (2016). An analysis of the relationship between quality and user acceptance in smartphone apps. Information Systems and e-Business Management. Springer, 14(2), 273–291.
Nuangjamnong, C. (2021). Investigation of Factors Influencing Students’ Intention to Use Banking Services through Smartphone Devices during COVID-19 Pandemic. International Journal of Economics and Business Administration, 9(1), 331-346.
Olanrewaju, A.S.T., Hossain, M.A., Whiteside, N., & Mercieca, P. (2020). Social media and entrepreneurship research: a literature review. International Journal of Information Management, 50, 90-110, doi: 10.1016/j.ijinfomgt.2019.05.011.
Park, Y., & Chen, J.V. (2007). Acceptance and adoption of the innovative use of smartphone. Industrial Management and Data Systems, 107(9), 1349-1365, doi: 10.1108/02635570710834009.
Rogers, E. (1995). Diffusion of innovations. 4th ed., New York: Free Press
Rousseau, M., Sitkin, B., Burt, S. & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
Soomro, B. A., Naimatullah, S., & Maqsood, M. (2019) Investigating the intention to adopt smartphone apps among the entrepreneurs of a developing country. World Journal of Entrepreneurship, Management and Sustainable Development, 15(4), 341-353.
Santus, D., & Kamal, U. (2018). Empirical Analysis of Factors Affecting the Adoption of Smartphone on Young Generation. International Journal of Management Science and Business Administration, 4(2), 17-24.
STATISTA, (2019). Number-of-mobile-cellular-subscriptions-in-Jordan,www.statista. com/statistics/498383/
STATISTA (2019). Statista dossier about Smartphone. Accessed: 2021-07-30.
STATISTA, (2021). Smartphone users in Jordan 2010-2025, https://www.statista.com/ Forecasts/1146839/smartphone-users-in-jordan#statisticContainer.
STATISTA, (2021). Smartphone users worldwide 2016-2021. https://www.statista.com/ statistics/330695/number-of-smartphone-users-worldwide/
Suh, B. & Han, I. (2002). Effect of trust on customer acceptance of internet banking. Electronic Commerce Research and Applications, 1(3-4), 247-263.
Shaikh, A., & Karjaluoto, H., (2015). Mobile banking adoption: A literature review. Telematics and Informatics, 32(1), 129-42. doi: http://dx.doi.org/10.1016/j.tele.2014.05.003
Sun, B., Sun, C., Liu, C. & Gui, C. (2017). Research on initial trust model of mobile banking users. Journal of Risk Analysis and Crisis Response, 7(1), 13 - 20
The Arab Economy Index Report (2020). Published by the Arab Federation for the Digital Economy and the Unity Council Arab Economics in the League of Arab States. P51.
Varma, A. (2018). Mobile Banking Choices of Entrepreneurs: A Unified Theory of Acceptance and Use of Technology (UTAUT) Perspective. Theoretical Economics Letters, 8, 2921-2937. https://doi.org/10.4236/tel.2018.814183
Venkatesh, V., Thong, J.Y., Chan, F.K., Hu, P.J.H., & Brown, S.A. (2003). Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context. Information Systems Journal, 21(6), 527-555.
Wasiul, K., Mohammad, A., & Mohammad, A. (2020). Determining intention to use smartphone banking application among millennial cohort in Malaysia. International Journal of Management and Sustainability, 9(1), 43-53.
DOI: 10.18488/journal.11.2020.91.43.53
Wirtz, J., & Zeithaml, V. (2018). Cost-effective service excellence. Journal of the Academy of Marketing Science, 46(1), 59–80. doi:10.1007/s11747-017-0560-7
Zainelabdin, F. A. (2020). The Negative Effects of Smart Phones on the Jordanian Children from the Perspective of Parents. Journal of Educational and Social Research, 10(5), 139-152.