Processing, Please wait...

  • Home
  • About Us
  • Search:
  • Advanced Search

Growing Science » International Journal of Data and Network Science » The effects of factors influencing on user behavior intention to use mobile payment: Evidence from Cambodia

Journals

  • IJIEC (726)
  • MSL (2637)
  • DSL (649)
  • CCL (495)
  • USCM (1092)
  • ESM (404)
  • AC (557)
  • JPM (247)
  • IJDS (912)
  • JFS (91)
  • HE (21)

IJDS Volumes

    • Volume 1 (8)
      • Issue 1 (5)
      • Issue 2 (3)
    • Volume 2 (12)
      • Issue 1 (3)
      • Issue 2 (3)
      • Issue 3 (3)
      • Issue 4 (3)
    • Volume 3 (27)
      • Issue 1 (4)
      • Issue 2 (9)
      • Issue 3 (8)
      • Issue 4 (6)
    • Volume 4 (37)
      • Issue 1 (6)
      • Issue 2 (15)
      • Issue 3 (7)
      • Issue 4 (9)
    • Volume 5 (86)
      • Issue 1 (9)
      • Issue 2 (11)
      • Issue 3 (32)
      • Issue 4 (34)
    • Volume 6 (163)
      • Issue 1 (30)
      • Issue 2 (33)
      • Issue 3 (40)
      • Issue 4 (60)
    • Volume 7 (200)
      • Issue 1 (53)
      • Issue 2 (46)
      • Issue 3 (46)
      • Issue 4 (55)
    • Volume 8 (243)
      • Issue 1 (60)
      • Issue 2 (61)
      • Issue 3 (60)
      • Issue 4 (62)
    • Volume 9 (96)
      • Issue 1 (20)
      • Issue 2 (6)
      • Issue 3 (30)
      • Issue 4 (40)
    • Volume 10 (40)
      • Issue 1 (40)

Keywords

Jordan(161)
Supply chain management(160)
Vietnam(148)
Customer satisfaction(120)
Performance(113)
Supply chain(108)
Service quality(98)
Tehran Stock Exchange(94)
Competitive advantage(93)
SMEs(86)
optimization(84)
Financial performance(83)
Trust(81)
Job satisfaction(79)
Social media(78)
Factor analysis(78)
TOPSIS(78)
Knowledge Management(77)
Genetic Algorithm(76)
Sustainability(76)


» Show all keywords

Authors

Naser Azad(82)
Mohammad Reza Iravani(64)
Zeplin Jiwa Husada Tarigan(59)
Endri Endri(45)
Muhammad Alshurideh(42)
Hotlan Siagian(39)
Jumadil Saputra(36)
Muhammad Turki Alshurideh(35)
Dmaithan Almajali(35)
Barween Al Kurdi(32)
Basrowi Basrowi(31)
Hassan Ghodrati(31)
Ahmad Makui(31)
Mohammad Khodaei Valahzaghard(30)
Shankar Chakraborty(29)
Ni Nyoman Kerti Yasa(29)
Sulieman Ibraheem Shelash Al-Hawary(28)
Prasadja Ricardianto(28)
Sautma Ronni Basana(27)
Haitham M. Alzoubi(27)


» Show all authors

Countries

Iran(2162)
Indonesia(1276)
Jordan(783)
India(779)
Vietnam(500)
Saudi Arabia(438)
Malaysia(438)
United Arab Emirates(220)
China(181)
Thailand(151)
United States(109)
Turkey(102)
Ukraine(99)
Egypt(95)
Canada(89)
Pakistan(84)
Peru(83)
United Kingdom(77)
Nigeria(77)
Morocco(73)


» Show all countries

International Journal of Data and Network Science

ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
Quarterly Publication
Volume 4 Issue 2 pp. 213-224 , 2020

The effects of factors influencing on user behavior intention to use mobile payment: Evidence from Cambodia Pages 213-224 Right click to download the paper Download PDF

Authors: Nam Hung Do, Jacquline Tham, S. M. Ferdous Azam, Abdol Ali Khatib

DOI: 10.5267/j.ijdns.2019.12.004

Keywords: Mobile payment, Perceived transaction convenience, Perceived transaction speed, Social influence, Facilitating condition, Behavior intention

Abstract: Mobile payment is considered as a technology innovation which is being exploited and fur-ther expanded in both developed and developing or emerging countries. It is considered as an alternative method to cash payment method. This study is employed with the objective of exploring how Cambodian user behavior intention is affected by perceived transaction convenience, perceived transaction speed, social influences, and facilitating condition. Each fac-tor is measured by different items and there are 38 items developed in this study. The data is collected by distributing questionnaires to Cambodian users and 329 questionnaires are collected successfully.



How to cite this paper
Do, N., Tham, J., Azam, S & Khatib, A. (2020). The effects of factors influencing on user behavior intention to use mobile payment: Evidence from Cambodia.International Journal of Data and Network Science, 4(2), 213-224.

Refrences
Abrahao, R. S., Moriguchi, S. N., & Andrade, D. F. (2016). Intention of adoption of mobile payment: An analysis in the light of the Unified Theory of Acceptance and Use of Technology (UTAUT). Innova-tion and Management Review, 13, 221-230.
Akar, E., & Mardikyan, S. (2014). Analyzing factors affecting users’ behavior intention to use social me-dia: Twitter case. International Journal of Business and Social Science, 5(11), pp.85-95.
Carlsson, C., Carlsson, J., Hyvonen, K., Puhakainen, J., and Walden, P. (2006). Adoption of mobile de-vices/services-searching for answers with the UTAUT. In Proceedings of the 39th Annual Hawaii In-ternational Conference on System Sciences (HICSS'06), IEEE, 6, pp.1-10.
CEIC. (2018). Data. Retrieved from https://www.ceicdata.com/en/indicator/vietnam/domestic-credit-growth.
Chae, J. S. U., & Hedman, J. (2015). Business models for NFC based mobile payments. Journal of Busi-ness Model, 3(1), 29-48.
Chen, K., & Chang, M. (2013). User acceptance of near field communication mobile phone service: An investigation based on the UTAUT model. Service Industries Journal, 33(6), 609-623.
Chen, L-D. (2008). A model of consumer acceptance of mobile payment. International Journal of Mobile Communications, 6(1), 35.
Dotzauer, K., & Haiss, F. (2017). Barriers towards the adoption of mobile payment services: An empirical investigation of consumer resistance in the context of Germany. Thesis. Karlstad Business School.
eMarketer (2016). Number of smartphone users worldwide from 2014 to 2020. Retrieved from https://www.emarketer.com/Article/Slowing-Growth-AheadWorldwide-Internet-Audience/1014045.
Fintech News. (2018). Cambodia Sees Growing Mobile Payment Industry. Retrieved from http://fintechnews.sg/23022/mobilepayments/cambodia-mobile-payment-industry-growing/.
Gerstner, L. (2015). A smart way to pay? Kiplinger’s Personal Finance, 69(1), 58-60.
Gerstner, L. (2016). New Ways to Pay with Your Phone. Kiplinger's Personal Finance, 70(2), 46-47.
Hayashi, F. (2012). Mobile payments: What’s in it for consumers? Economic Review. Federal Reserve Bank of Kansas City, 91, 35-66.
International Monetary Fund. (2018). Cambodia. IMF Country Report No. 18/369.
Kang, M. S., Im, I., & Hong, S. (2015). Testing robustness of UTAUT model: An invariance analysis. Online. Retrieved from https://www.igi-global.com/article/testing-robustness-of-utaut-model/181536.
Karahanna, E., Straub, D. W., & Chervany. N. L. (1999). Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs. MS Quarterly, 23(2), 183-213.
Khan, H. U., & Alshare, K. (2015). Factors influence consumers’ adoption of mobile payment devices in Qatar. International Journal of Mobile Communications, 13(6), 670-689.
Lay, S. H. (2017). The Use of Mobile Phones and Financial Inclusion: Evidence from the FinScope Sur-vey. Retrieved from https://www.nbc.org.kh/download_files/presentation-4th-nbc-conference-with-numbers-sokheng.pdf.
Leong, L. Y., Hew, T. S., Tan, G. W. H., & Ooi, K. B. (2013). Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach. Expert Systems with Applications, 40, 5604-5620.
Lin, C. C., & Lu, H. (2003). Towards an understanding of the behavioral intention to use a web site. In-ternational Journal of Information Management, 20(3), 197-208.
Liu, J., Kauffman, R. J., & Ma, D. (2015). Competition, cooperation, and regulation: understanding the evolution of the mobile payments technology ecosystem. Electronic Commerce Research and Applica-tions, 14(5), 372-391.
Liu, G-S., & Tai, P. T. (2016). A study of factors affecting the intention to use mobile payment services in Vietnam. Economics World, 4(6), 249-273.
Martin, C., Harihareswara, N., Diebold, E., Kodali, H., & Averch, C. (2016). Guide to the Use of Digital Financial Services in Agriculture. USAID’s Mobile Solutions Technical Assistance and Research.
Mathew, I. C. (2014). Evolution of mobile payment in SA. Retrieved from https://www.fin24.com/Tech/News/Mobile-payment-evolution-picks-up-speed-20140714.
National Bank of Cambodia – NBC. (2019). Overview of payment systems. Retrieved from https://www.nbc.org.kh/english/payment_systems/overview_of_payment_systems.php.
Oliveira, T., Thomas, M., Baptista, G., & Campos, F. (2016). Mobile payment: Understanding the deter-minants of customer adoption and intention to recommend the technology. Computers in Human Be-havior, pp.404-414.
Open Institute. (2016). Mobile phones and internet use in Cambodia 2016. Retrieved from http://www.open.org.kh/research/phones_2016.pdf.
Pidugu, K. (2015). Mobile payment adoption in South Africa: Merchant’s perspective. Gordon Institute of Business Science, University of Pretoria.
Richter, C. (2017). Apple Pay in Deutschland: Alles zum Start und Funktionsweise. Retrieved from http://www.giga.de/extra/apple-pay/specials/apple-paydeutschland-alles-zu-start-funktionsweise.
Seetharaman, A., Kumar, K. N., Palaniappan, S., & Weber, G. (2017). Factors influencing behavioural in-tention to use the mobile wallet in Singapore. Journal of Applied Economics and Business Research, 7(2), 116-136.
Seng, K., & Lay, S. H. (2018). Financial Inclusion: Are Mobile Phones Helpful in Cambodia? NBC Work-ing Paper Final.
Slade, E. L., Williams, M. D., & Dwivedi, Y. K. (2014). Devising a research model to examine adoption of mobile payments: An extension of UTAUT2. Marketing Review, 14(3), 311-316.
Teo, A-C., Tan, G. H-K., Ooi, K-B., Hew, T-S., & Yew, K-T. (2015). The effects of convenience and speed in Mobile payment. Industrial Management and Data Systems, 115(2), 311-331.
Thakur, R., & Srivastava, M. (2014). Adoption readiness, personal innovativeness, perceived risk and us-age intention across customer groups for mobile payment services in India. Internet Research, 24(3), 369-392.
The Asian Development Bank. (2019). Cambodia economy. Retrieved from https://www.adb.org/countries/cambodia/economy.
The Statista. (2018). Total revenue of global mobile payment market from 2015 to 2019 (in billion U.S. dollars). Retrieved from https://www.statista.com/statistics/226530/mobile-payment-transaction-volume-forecast/.
The World Bank (2019b). Cambodia overview. Retrieved from http://www.worldbank.org/en/country/cambodia/overview.
The World Bank. (2019a). Cambodia. Online. Retrieved from https://data.worldbank.org/country/cambodia.
U.S. International Trade Administration. (2018). Cambodia banking system. Retrieved from https://www.export.gov/article?id=Cambodia-banking-systems.
WorldPay. (2017). Global payments report: Your definitive guide to the world of online payments. Re-trieved from https://worldpay.globalpaymentsreport.com/wp-content/uploads/reports/GPR-English-2017.pdf.
Yang, A. S. (2009). Exploring adoption difficulties in mobile banking services. Canadian Journal of Administrative Sciences, 26(2), 136-149.
Yu, C. S. (2012). Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the UTAUT Model. Journal of Electronic Commerce Research, 13(2), 104-121.
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5

Journal: International Journal of Data and Network Science | Year: 2020 | Volume: 4 | Issue: 2 | Views: 2626 | Reviews: 0

Related Articles:
  • Antecedents of e-money adoption intention among Indonesian and Turkish cons ...
  • An empirical analysis of Cambodian behavior intention towards mobile paymen ...
  • Investigating the effect of information on mobile banking acceptance barrie ...
  • An investigation on the role of brand equity on electronic acceptance
  • The role of personal and social characteristics on acceptance of new teleph ...

Add Reviews

Name:*
E-Mail:
Review:
Bold Italic Underline Strike | Align left Center Align right | Insert smilies Insert link URLInsert protected URL Select color | Add Hidden Text Insert Quote Convert selected text from selection to Cyrillic (Russian) alphabet Insert spoiler
winkwinkedsmileam
belayfeelfellowlaughing
lollovenorecourse
requestsadtonguewassat
cryingwhatbullyangry
Security Code: *
Include security image CAPCHA.
Refresh Code

® 2010-2025 GrowingScience.Com