How to cite this paper
Prasetya, P & Wibawa, B. (2020). The empirical study of personal value and business performance in supply chain collaboration.Uncertain Supply Chain Management, 8(4), 729-738.
Refrences
Abdul-Muhmin, A.G. (2002). Effects of suppliers’ marketing program variables on industrial buyers’ relationship satisfaction and commitment. Journal of Business & Industrial Marketing, 17(7), 637–651.
Alzoubi, H., Ahmed, G., Al-Gasaymeh, A., & Kurdi, B. (2020). Empirical study on sustainable supply chain strategies and its impact on competitive priorities: The mediating role of supply chain collaboration. Management Science Letters, 10(3), 703-708.
Ambrose, E., Marshall, D., & Lynch, D. (2010). Buyer supplier perspectives on supply chain relationships. International Journal of Operations and Production Management, 30(12), 1269–1290.
Anderson, J.C. & Narus, J. A. (1990). A model of distributor firm and manufacturer firm working partnerships. Journal of Marketing, 54(1), 42.
Anderson, E., & Weitz, B. (2009). The use of pledges to build and sustain commitment in distribution channels. Journal of Marketing Research, 29(July), 1–15.
Basheer, M., Siam, M., Awn, A., & Hassan, S. (2019). Exploring the role of TQM and supply chain practices for firm supply performance in the presence of information technology capabilities and supply chain technology adoption: A case of textile firms in Pakistan. Uncertain Supply Chain Management, 7(2), 275-288.
Cannon, J. P., & Homburg, C. (2001). Buyer – supplier relationships and customer firm costs. Journal of Marketing, 65(1), 29–43.
Čater, B., & Čater, T. (2009). Relationship-value-based antecedents of customer satisfaction and loyalty in manufacturing. Journal of Business and Industrial Marketing, 24(8), 585–597.
Cater, T., & Cater, B. (2010). Product vs. relationship value in business-to-business manufacturing relationships. Transformations in Business and Economics, 9(2), 139–154.
Chatain, O. (2010). Value creation, competition, and performance in buyer supplier relationships. Strategic Management Journal, 32, 76–102.
Chu, Z., & Wang, Q. (2012). Drivers of relationship quality in logistics outsourcing in China. Journal of Supply Chain Management, 48(3), 78–96.
Dwyer, F. R., Schurr, P.H., & Oh, S. (1987). Developing Buyer-Seller Relationships. Journal of Marketing, 51(2), 11.
Eggert, A., & Ulaga, W. (2002). Customer perceived value: A substitute for satisfaction in business markets?. Journal of Business & Industrial Marketing, 17(2–3), 107–118.
Ganesan, S. (1994). Determinants of long-Term Orientation in Buyer-Seller Relationships. Journal of Marketing, 58(2), 1–19.
Haenlein, M., & Kaplan, A.M. (2004). A beginner’s guide to partial least squares (PLS) analysis. Understanding Statistics, 3(4), 283−297.
Johnston, W.J. & Hausman, A. (2006). Expanding the marriage metaphor in understanding long-term business relationships. Journal of Business & Industrial Marketing, 21(7).
La, V., Patterson, P., & Styles, C. (2009). Client-perceived performance and value in professional B2B services : An international perspective. 274–300.
Lai, C. S., Chan, D. Y. C., Yang, C. F., & Hsu, W. C. (2015). The value creation scale of supplier-distributor relationship in international markets. Journal of Business and Industrial Marketing, 30(2), 171–181.
Le Meunier-FitzHugh, K., & Lane, N. (2009). Collaboration between sales and marketing, market orientation and business performance in business-to-business organisations. Journal of Strategic Marketing, 17(3), 291–306.
Leuschner, R., Rogers, D. S., & Charvet, F.F. (2014). A meta-analysis of supply chain integration and firm performance: The mediating effect of competitive advantage. Journal of Supply Chain Management Results, 49(2).
Li, L.Y. (2010). Antecedents of principal-agent relationship value: The differential impact of social capital and dynamic learning factors. Journal of Marketing Channels, 17(4), 313–338.
Lindgreen, A., & Wynstra, F. (2005). Value in business markets: What do we know? Where are we going?. Industrial Marketing Management, 34(7 SPEC. ISS.), 732–748.
Liu, Y., Li, Y., & Xue, J. (2010). Industrial marketing management transfer of market knowledge in a channel relationship: Impacts of attitudinal commitment and satisfaction. Industrial Marketing Management, 39(2), 229–239.
MARS. (2014). Studi Profil Pasar dan Konsumen Cat 2013 (Vol. 10, Issue September).
Mencarelli, R., & Rivière, A. (2015). Perceived value in B2B and B2C: A comparative approach and cross-fertilization. Marketing Theory, 15(2), 201–220.
Menon, A., Homburg, C. & Beutin, N. (2005). Understanding customer value in business to business relationships. Understanding Customer Value in Business to Business Relationships, 12(2), 1–35.
Morgan, R. M., & Hunt, S.D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38.
Nguyen, T.D., & Nguyen, T.T.M. (2011). Enhancing relationship value between manufacturers and distributors through personal interaction: Evidence from Vietnam. Journal of Management Development, 30(4), 316–328.
Nguyen, T.T.M., & Nguyen, T.D. (2014). The impact of cultural sensitivity and information exchange on relationship quality. Marketing Intelligence and Planning, 32(7), 754–768.
Palmatier, R.W. (2008). Interfirm relational drivers of customer Value. Journal of Marketing, 72(4), 76–89.
Ritter, T., & Walter, A. (2012). More is not always better: The impact of relationship functions on customer-perceived relationship value. Industrial Marketing Management, 41(1), 136–144.
Rudawska, E. (2019). Sustainable marketing strategy in food and drink industry: a comparative analysis of B2B and B2C SMEs operating in Europe. Journal of Business and Industrial Marketing, 34(4), 875–890.
Russell-Bennett, R., Janet, M.K. & Coote, L. (2007). Involvement, satisfaction, and brand loyalty in a small business services setting. Journal of Business Research, 60, 1253–1260.
Singh, H., Garg, R., & Sachdeva, A. (2018). Supply chain collaboration: A state-of-the-art literature review. Uncertain Supply Chain Management, 6(2), 149-180.
Spiteri, J. M., & Dion, P.A. (2004). Customer value , overall satisfaction , end-user loyalty , and market performance in detail intensive industries. Industrial Marketing Management, 33, 675–687.
Stank, T.P., & Goldsby, S.K.V. (2003). Logistics service performance: Estimating its influence on market share. Journal of Business Logistics, 24.
Stank, T.P., S.B. Keller & P.J. Daugherty (2001). Supply performance, chain collaboration and logistics service. Journal of Business Logistics, 22(1).
Ulaga, W. (2001). Measuring customer-perceived value in business markets. Industrial Marketing Management, 30(6), 525–540.
Ulaga, W. (2003). Capturing value creation in business relationships: A customer perspective. Industrial Marketing Management, 32(8), 677–693.
Ulaga, W., & Eggert, A. (2001). Developing a standard scale of relationship value in business markets. 17th Annual IMP Conference Proceedings., 1–18.
Ulaga, W., & Eggert, A. (2005). Relationship value in business markets: The construct and its dimensions. Journal of Business-to-Business Marketing, 12(1), 73–99.
Ulaga, W., & Eggert, A. (2006a). Relationship value and relationship quality: Broadening the nomological network of business-to-business relationships. European Journal of Marketing, 40(3–4), 311–327.
Ulaga, W., & Eggert, A. (2006b). Value-based differentiation in business relationships: Gaining and sustaining key supplier status. Journal of Marketing, 70(1), 119–136.
Wagner, J., & Benoit, S. (2015). Creating value in retail buyer-vendor relationships: A service-centered model. Industrial Marketing Management, 44, 166–179.
Walter, A., Mueller, T.A., & Helfert, G. (2000). The Impact of Satisfaction, Trust, and Relationship Value on Commitment : Theoretical Considerations and Empirical Results. The 16Th IMP Conference, 1–18.
Walter, A., Ritter, T., & Gemünden, H.G. (2001). Value creation in buyer–seller relationships - Theoretical considerations and empirical results from a supplier’s perspective. Industrial Marketing Management, 30, 365–377.
Westerlund, M. & Svahn, S. (2008). A relationship value perspective of social capital in networks of software SMEs. Industrial Marketing Management, 37(5), 492–501.
Wilson, D.T., & Jantrania, S. (1994). Understanding the value of a relationship. Asia-Australia Marketing Journal, 2(1), 55–66.
Alzoubi, H., Ahmed, G., Al-Gasaymeh, A., & Kurdi, B. (2020). Empirical study on sustainable supply chain strategies and its impact on competitive priorities: The mediating role of supply chain collaboration. Management Science Letters, 10(3), 703-708.
Ambrose, E., Marshall, D., & Lynch, D. (2010). Buyer supplier perspectives on supply chain relationships. International Journal of Operations and Production Management, 30(12), 1269–1290.
Anderson, J.C. & Narus, J. A. (1990). A model of distributor firm and manufacturer firm working partnerships. Journal of Marketing, 54(1), 42.
Anderson, E., & Weitz, B. (2009). The use of pledges to build and sustain commitment in distribution channels. Journal of Marketing Research, 29(July), 1–15.
Basheer, M., Siam, M., Awn, A., & Hassan, S. (2019). Exploring the role of TQM and supply chain practices for firm supply performance in the presence of information technology capabilities and supply chain technology adoption: A case of textile firms in Pakistan. Uncertain Supply Chain Management, 7(2), 275-288.
Cannon, J. P., & Homburg, C. (2001). Buyer – supplier relationships and customer firm costs. Journal of Marketing, 65(1), 29–43.
Čater, B., & Čater, T. (2009). Relationship-value-based antecedents of customer satisfaction and loyalty in manufacturing. Journal of Business and Industrial Marketing, 24(8), 585–597.
Cater, T., & Cater, B. (2010). Product vs. relationship value in business-to-business manufacturing relationships. Transformations in Business and Economics, 9(2), 139–154.
Chatain, O. (2010). Value creation, competition, and performance in buyer supplier relationships. Strategic Management Journal, 32, 76–102.
Chu, Z., & Wang, Q. (2012). Drivers of relationship quality in logistics outsourcing in China. Journal of Supply Chain Management, 48(3), 78–96.
Dwyer, F. R., Schurr, P.H., & Oh, S. (1987). Developing Buyer-Seller Relationships. Journal of Marketing, 51(2), 11.
Eggert, A., & Ulaga, W. (2002). Customer perceived value: A substitute for satisfaction in business markets?. Journal of Business & Industrial Marketing, 17(2–3), 107–118.
Ganesan, S. (1994). Determinants of long-Term Orientation in Buyer-Seller Relationships. Journal of Marketing, 58(2), 1–19.
Haenlein, M., & Kaplan, A.M. (2004). A beginner’s guide to partial least squares (PLS) analysis. Understanding Statistics, 3(4), 283−297.
Johnston, W.J. & Hausman, A. (2006). Expanding the marriage metaphor in understanding long-term business relationships. Journal of Business & Industrial Marketing, 21(7).
La, V., Patterson, P., & Styles, C. (2009). Client-perceived performance and value in professional B2B services : An international perspective. 274–300.
Lai, C. S., Chan, D. Y. C., Yang, C. F., & Hsu, W. C. (2015). The value creation scale of supplier-distributor relationship in international markets. Journal of Business and Industrial Marketing, 30(2), 171–181.
Le Meunier-FitzHugh, K., & Lane, N. (2009). Collaboration between sales and marketing, market orientation and business performance in business-to-business organisations. Journal of Strategic Marketing, 17(3), 291–306.
Leuschner, R., Rogers, D. S., & Charvet, F.F. (2014). A meta-analysis of supply chain integration and firm performance: The mediating effect of competitive advantage. Journal of Supply Chain Management Results, 49(2).
Li, L.Y. (2010). Antecedents of principal-agent relationship value: The differential impact of social capital and dynamic learning factors. Journal of Marketing Channels, 17(4), 313–338.
Lindgreen, A., & Wynstra, F. (2005). Value in business markets: What do we know? Where are we going?. Industrial Marketing Management, 34(7 SPEC. ISS.), 732–748.
Liu, Y., Li, Y., & Xue, J. (2010). Industrial marketing management transfer of market knowledge in a channel relationship: Impacts of attitudinal commitment and satisfaction. Industrial Marketing Management, 39(2), 229–239.
MARS. (2014). Studi Profil Pasar dan Konsumen Cat 2013 (Vol. 10, Issue September).
Mencarelli, R., & Rivière, A. (2015). Perceived value in B2B and B2C: A comparative approach and cross-fertilization. Marketing Theory, 15(2), 201–220.
Menon, A., Homburg, C. & Beutin, N. (2005). Understanding customer value in business to business relationships. Understanding Customer Value in Business to Business Relationships, 12(2), 1–35.
Morgan, R. M., & Hunt, S.D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38.
Nguyen, T.D., & Nguyen, T.T.M. (2011). Enhancing relationship value between manufacturers and distributors through personal interaction: Evidence from Vietnam. Journal of Management Development, 30(4), 316–328.
Nguyen, T.T.M., & Nguyen, T.D. (2014). The impact of cultural sensitivity and information exchange on relationship quality. Marketing Intelligence and Planning, 32(7), 754–768.
Palmatier, R.W. (2008). Interfirm relational drivers of customer Value. Journal of Marketing, 72(4), 76–89.
Ritter, T., & Walter, A. (2012). More is not always better: The impact of relationship functions on customer-perceived relationship value. Industrial Marketing Management, 41(1), 136–144.
Rudawska, E. (2019). Sustainable marketing strategy in food and drink industry: a comparative analysis of B2B and B2C SMEs operating in Europe. Journal of Business and Industrial Marketing, 34(4), 875–890.
Russell-Bennett, R., Janet, M.K. & Coote, L. (2007). Involvement, satisfaction, and brand loyalty in a small business services setting. Journal of Business Research, 60, 1253–1260.
Singh, H., Garg, R., & Sachdeva, A. (2018). Supply chain collaboration: A state-of-the-art literature review. Uncertain Supply Chain Management, 6(2), 149-180.
Spiteri, J. M., & Dion, P.A. (2004). Customer value , overall satisfaction , end-user loyalty , and market performance in detail intensive industries. Industrial Marketing Management, 33, 675–687.
Stank, T.P., & Goldsby, S.K.V. (2003). Logistics service performance: Estimating its influence on market share. Journal of Business Logistics, 24.
Stank, T.P., S.B. Keller & P.J. Daugherty (2001). Supply performance, chain collaboration and logistics service. Journal of Business Logistics, 22(1).
Ulaga, W. (2001). Measuring customer-perceived value in business markets. Industrial Marketing Management, 30(6), 525–540.
Ulaga, W. (2003). Capturing value creation in business relationships: A customer perspective. Industrial Marketing Management, 32(8), 677–693.
Ulaga, W., & Eggert, A. (2001). Developing a standard scale of relationship value in business markets. 17th Annual IMP Conference Proceedings., 1–18.
Ulaga, W., & Eggert, A. (2005). Relationship value in business markets: The construct and its dimensions. Journal of Business-to-Business Marketing, 12(1), 73–99.
Ulaga, W., & Eggert, A. (2006a). Relationship value and relationship quality: Broadening the nomological network of business-to-business relationships. European Journal of Marketing, 40(3–4), 311–327.
Ulaga, W., & Eggert, A. (2006b). Value-based differentiation in business relationships: Gaining and sustaining key supplier status. Journal of Marketing, 70(1), 119–136.
Wagner, J., & Benoit, S. (2015). Creating value in retail buyer-vendor relationships: A service-centered model. Industrial Marketing Management, 44, 166–179.
Walter, A., Mueller, T.A., & Helfert, G. (2000). The Impact of Satisfaction, Trust, and Relationship Value on Commitment : Theoretical Considerations and Empirical Results. The 16Th IMP Conference, 1–18.
Walter, A., Ritter, T., & Gemünden, H.G. (2001). Value creation in buyer–seller relationships - Theoretical considerations and empirical results from a supplier’s perspective. Industrial Marketing Management, 30, 365–377.
Westerlund, M. & Svahn, S. (2008). A relationship value perspective of social capital in networks of software SMEs. Industrial Marketing Management, 37(5), 492–501.
Wilson, D.T., & Jantrania, S. (1994). Understanding the value of a relationship. Asia-Australia Marketing Journal, 2(1), 55–66.