The turbulent and highly competitive business environment has influenced telecommunications, recently. The purpose of this study, using the survey data from 70 firms in the telecommunication industry in Nigeria, is to examine the relationships among dynamic capabilities, innovation, organizational agility and knowledge management in achieving maximum performance in the telecommunication industry. Out of 430 questionnaires distributed, 341 were returned. Partial Least Square approach of Structural Equation Model (PLS-SEM) was used to examine the research hypothesis. The research results suggest that dynamic capabilities were positively related to both organizational agility and competitive performance. Organizational agility was positively related to competitive performance. Knowledge management was also associated with dynamic capabilities, competitive performance and innovation. Innovation was insignificantly related to competitive performance. The findings from this study should assist telecommunication industries in Nigeria to cope with unwanted changes in the business environment and also help managers make better decisions to improve performance.

The purpose of this paper is to examine the relationship between two main dimensions, Brand Association and Customer Loyalty. Besides, the research is also conducted to test other relevant networks of Brand Awareness, Brand Equity and Customers’ Willing To Pay. A survey of which questionnaires using Likert Scale to online retailers’ customers in the North, Central, and the South (8 largest cities in Vietnam) was conducted to collect the data including 380 personally responded answers. Scale Test, Exploratory Factor Analysis, Confirmatory Factor Analysis and Structural Equation Modeling were used to prove concrete relationships amongst variances, understand factors, analyze the Goodness of Fit of the Measurement model and bring about regression weights, respectively. The results authenticated that Brand Association and Brand Awareness produce remarkable effects on Customer Loyalty. Brand Association holds a cardinal importance to Customers’ Willing To Pay. Not only can the findings be of substance for academic purpose but also they make a great contribution to the development of companies of which Customer’s Loyalty is the lynch pin.

High-growth firm is the research object of economic and business studies, because of its important influence on job creation, innovation, and tax revenues increase for the nation. This paper is designed to find some empirical evidence on the role of corporate governance on the firm’s growth, thereby providing some policy implications for improving corporate governance activities in practice. Using a sample of 241 listed companies on Vietnam's stock market in the period 2008-2017, divided into 2 groups: high-growth firms and non-high-growth firms and applying a GMM regression with the dependent variable as 3-year compound growth rate, the study finds evidence of factors affecting the growing ability of corporate governance, namely: the ownership structure, the characteristics of the Board of Directors (size, independence, gender, non-executive member, experience), and the characteristics of the CEO (age, educational level, ownership, duality).

This research aimed to analyze and explain the role of the Pela Gandong culture in Maluku in improving the performance of hospital nurses in Maluku, Indonesia, through the mediation of personality and work commitment. This research used a survey method with a quantitative approach. The study was conducted at general hospitals in Maluku, Indonesia by involving 189 respondents and the analytical tool used was SEM-PLS. The results showed that the Pela Gandong culture influenced personality and work commitment but had no effect on employee performance. Meanwhile, personality and work commitment had an effect on employee performance. Thus, both personality and work commitment mediated the effect of the Pela Gandong culture on employee performance. Interestingly, the Pela Gandong culture had no effect on employee performance. However, through the mediation of personality and work commitment, the Pela Gandong culture could affect employee performance.

Transition to the digital economy determines the readiness of the national economy complex for the emergence of new industries, forms of economic cooperation, and general development of the regional economy on the whole, both for a separate region and for the entire country. Authors determine the possibility of application of digital transformations in regional devel-opment. This is due to the fact that the Republic of Kazakhstan is a country with widely dif-ferentiated regional development. This means that regional development should be proceed not only from the application of digital technology directly within the regional economy, but also from the introduction of digital technology in certain sectors of the industrial complex. The novelty of the study lies in the determination of the possibility of implementing digital technology as an integral part of the economy and the possibility of clustering individual industries on the basis of digital platforms and communication technology. The authors provide mathematical justification of the integration model for digital complexes within various economy sectors of individual regions. Authors propose using the developed mechanism for structuring the current situation of regional economic development. The practical significance of the study is determined upon designing regional developmen

The purpose of this study is to examine and describe: 1) the influence of functional quality towards the image of the hospital, 2) the influence of technical quality towards the image of the hospital, 3) the influence of image towards the satisfaction of patients of the hospital, 4) the influence of functional quality towards satisfaction of patients at the hospital, 5) the influence of technical quality towards the satisfaction of patients of the hospital, 6) the influ-ence of functional quality to the satisfaction of patients mediated by the image of hospital, 7) the effect of technical quality to the satisfaction of patients mediated by the image of hospital. The approach of the study employed is survey method by collecting data through question-naires. The population was 495 patients of Bahteramas hospital. Sample was taken by random sampling with total sample of 88. Technique of data analysis to answer the problem of re-search hypotheses was partial least square (PLS). Results of the study show that the quality of functional had a positive and significant influence towards the image of the hospital yet in-significant to the satisfaction of the patients. The image of hospital has a positive and signifi-cant effect to the satisfaction of patients. In other side, the study also shows that the role of the hospital as a partial mediation between functional quality and the satisfaction of patients, but the image of hospital does not have any role as a partial mediation between technical quality and the satisfaction of patients.

The main purpose of this study was to identify the determinants of recycling behaviour among academicians by utilizing the theory of planned behaviour (TPB). It also examined the mediating role of attitude in the relationship between environmental beliefs and recycling be-haviour. An online survey was conducted among lecturers in a public university in Malaysia and 101 valid responses were received. Data was analysed using Partial Least Squares Struc-tural Equation Modelling. Out of the six proposed hypotheses, five were supported. Among the important and interesting findings were: (1) perceived behavioural control has an insignif-icant effect on recycling behaviour and (2) attitude plays a mediating role in the relationship between environmental belief and recycling behaviour. This study contributes to both theory and practice; it extends the TPB and also provides insightful information for university administrators and policy makers that help them plan effective strategies to enhance recycling behaviour among academicians and other stakeholders in the future.

Most of online entrepreneurs in Indonesia are women, but their capabilities as professional online entrepreneurs are still less superior. This study aimed to investigate the core competencies of online women entrepreneur and verify the effects on their business performance. The study uses two stages of research: explanatory and confirmatory research. The result of explanatory research, has identified two capabilities as a core competency in building superior online business, i.e. partnership development and digital marketing capability. Yet, by confirmatory research, the study has found that both strategies had significant effects on building a superior business. This model can be also adopted by other online entrepreneurs to build their success in online business.

This article provides an overview of environmental accounting for sustainable development such as approach, measurement of sustainable accounting and assess the impact of factors on the application of environmental accounting for sustainable development. The information of 80 companies used for research have been representatively selected from manufacturing, mining and processing industries, state ownership and nonstate ownership, in export processing zones and outside export processing zones at all scales of number of employees, equity, reve-nue in Vietnam. Data is analyzed using multivariate linear regression. Research shows that factors such as managers' perceptions of costs and benefits, environmental changes, characteristics of the scale of production and business activities of enterprises, pressures to announce sustainable environmental information and reporting have significant influences on the development of environmental accounting for sustainable development.

The objective of this causal research was to obtain information concerning: 1. the negative effect of leadership transformational toward withdrawal behavior, 2. the negative effect of organizational communication toward withdrawal behavior, 3 the negative effect of job in-volvement toward withdrawal behavior, 4. the positive effect of transformational leadership toward job involvement, and 5. the positive effect of organizational communication toward job involvement. The research was conducted by SEM method for testing the hypotheses. In this research, state civil apparatus at the Regional Secretariat of the Southeast Sulawesi has been chosen as a unit analysis and 215 samples of employees were selected randomly. The results of the research are as follows: (1) there is a negative effect of leadership transformational toward withdrawal behavior; (2) there is a negative effect of organizational communication toward withdrawal behavior; (3) there is a negative effect of job involvement toward withdrawal behavior; (4) there is a positive effect of transformational leadership toward job involvement; (5) there is a positive effect of organizational communication toward job involvement.