The purpose of this paper is to present the relief operations (RO), responding to a sudden, natural, national disaster (SNND) as a multi-mode resource-constrain multi-project scheduling problem (MRCMPSP). A conceptual framework at a strategic level is constructed and the Colombian RO for an earthquake response is shown as an illustrative case. We concluded that RO can be addressed as a MRCMPSP and that for Colombian case, it is a convenient way to board it. Addressing RO as a MRCMPSP allows managers to implement different project scheduling tools successful in other contexts.

This paper evaluates factors influencing the player loyalty with golf courses. The main factors include service quality, perceived value, customer (player) satisfaction, and golf course image. The results indicate that in the golf course business in the Northern Vietnam, factors such as perceived value and customer satisfaction had significant impacts on player’s loyalty. Service quality did not have any direct impact on player’s loyalty but highly influenced player loyalty through other mediators. Golf course image that had not been studied in the golf tourism business before, was also proved its significant role on impacting the golfer loyalty.

Y Generation upholds flexibility in work, therefore work-life balance becomes particular factor that affect attitude of Y generation employees in the organization. Job engagement is a psychological factor that makes employees emotionally attached to their work in order to produce performance and high commitment. A good quality of work-life balance reduces the sum of turnover intention; therefore, organization should avoid problems involving turnover intention. The objective of this study was to examine and analyze the influence of work-life balance toward job engagement and turnover intention of Y generation employees in the city of Bandung, West Java-Indonesia. Respondents used in this study were 190 employees from various fields of work. The data analysis of this study used simple linear regression, with validity and reliability test for data quality test. The results of this study show there is no effect of work-life balance on job engagement; however, it was found there is an effect of work-life balance toward turnover intention. One of managerial implications from the research results that have been proposed is that the company should provide work time and paid leave for employees in accordance with applicable government regulations and should not impose overtime on employees, however the company should consider adding to the number of new employees, therefore work can be completed on target without placing more strain on existing employees.

The importance of environmentally friendly issues related to manufacturing industry activities in Makassar City is currently a special concern. Green supply chain management integrates supply chain management with environmental management, so it is important to reduce environmental impacts. This study aims to determine the antecedents of green supply chain collaborative innovation on the performance of Small and Medium Enterprises in the Tourism Sector. Data was collected by distributing questionnaires. The unit of research analysis is Small and Medium Enterprises in the Tourism Sector in West Java. Respondents who were used as samples were 311 respondents. The analytical method used in testing the hypothesis is Partial Least Square (PLS). The results show: green supply chain management has a positive and significant effect on the performance of Small and Medium Enterprises in the Tourism Sector in West Java, green supply chain management mediates the effect of green innovation and transformational leadership on the performance of Small and Medium Enterprises in the Tourism Sector.

Cloud computing (CC) has been used in several industries and domains. However, the use of CC in governmental organization is still limited. The purpose of this study is to examine the CC usage among governmental organizations in Saudi Arabia. The population of this study are Information technology (IT) professionals working for governmental organizations in Saudi Arabia. Purposive sampling was used to collect the data from the respondents. The questionnaire was distributed, and 211 valid responses were collected. The analysis was conducted using Smart PLS 4.0. The findings showed that perceived usefulness (PU), perceived ease of use (PEOU), external influence, security but not privacy have significant effects on CC usage. The findings also showed that technological readiness moderated the effect of PU, external influence, and security on CC usage. Decision makers are recommended to enhance the perception of the benefit of CC and conduct more training courses to ease the usage of CC.

This study aims to define a conceptual framework for employee sustainable motivation in order to identify determinants of this phenomenon for private enterprises in Saudi Arabia. The subject seems to be critical for these enterprises currently due to the crisis caused by COVID-19. The study presents a quantitative exploratory approach to this composite concept, which aims to facilitate understanding and provide a practical tool for managers. The study reveals three possibilities for combining sustainability and motivation. Determinants of employee sustainable motivation are similar to those related to the “traditional” approach to motivation, but there are different in terms of composition and objectives. In addition to this, the intercorrelation between different factors is important to maximize employee sustainable motivation.

The aim of this study is to investigate the effect of supply chain risk management on supply chain resilience in the presence of Internet-of-Things as an intermediate variable. In other words, the study seeks to identify whether supply chain risk management completely affects supply chain resilience. Collecting data by a questionnaire from a sample composed of managers of Jordanian industrial firms, the results show that supply chain risk management has a direct and indirect effect on supply chain resilience through Internet-of-Things. These results do not support the hypothesis that supply chain risk management completely affects supply chain resilience and accepted the hypothesis that Internet-of-Things intervenes the effect of supply chain risk management on supply chain resilience. The study contributes to the literature through filling a research gap regarding the mediating role of Internet-of-Things in the relationship between supply chain risk management and supply chain resilience and contributes to the industry through instructing managers to adopt technologies such as Internet-of-Things to help their firms cope with supply chain risks.

Activity-based costing system (ABC) adopters reported different uses of the system, inconsistent amounts of benefits gained, and consequently varying levels of satisfaction with the system. This study aims to investigate the variation in the extent of use, the magnitude of benefits, and user satisfaction with the ABC. A structured questionnaire was sent to the manufacturing companies operating in Riyadh Province, Saudi Arabia. 75 responses from ABC implementers were received. The results of this study show that the degree of ABC implementation success positively influences the extent of its use, the magnitude of benefits that have been obtained, and the overall user satisfaction with the system. These findings imply that irrespective of the characteristics of the company or the features of the system, the way the companies implement ABC might determine how much benefits can be gained and to what extent the system could be used.

This paper examines the impact of cyber resilience and supply chain (SC) robustness on supply chain performance in the UAE chemical industry. No prevailing empirical evidence makes this research unique and beneficial to the literature and future research related to cyber resilience in the chemical industry. Moreover, this research is a contemporary contribution to the research of the UAE chemical industry. The study applies a quantitative approach with causal, exploratory and analytical design. The magnitude of the industry is emphasized by choosing cluster sampling techniques. Data is collected from chemical manufacturing companies located in Abu Dhabi, UAE. A valid sample of 303 participants is used for data analysis. A positive direct impact with a significant level of cyber resilience and SC robustness on supply chain performance is found. Current hypothetical model assessment in one industry limits the research findings. It is recommended that other industries be investigated through longitudinal research. A system of diverse detection and defense mechanisms is required. For the chemical industry, an effective cyber security plan would strengthen resilience against cyberattacks and improve SC performance.

The presence of Islamic banking in Indonesia is to provide banking services for Muslim communities who need banks in accordance with sharia (Islamic law). Empirical facts show that the Muslim population using Islamic banks is approximately 14% of the total population. Meanwhile, Islamic banking assets are less than 5% of the total national banking assets. This shows that there are problems in customer loyalty of the Islamic banking industry in Indonesia. This study aimed to examine and explain the direct and indirect effects of the variables of religiosity, service quality, satisfaction, and trust on Islamic bank customer loyalty through a study on Islamic bank customers in the Special Capital Region (DKI) of Jakarta. The paradigm used in this research was quantitative positivist using survey methods in data collection. The population in this study was Islamic bank customers in DKI Jakarta, and the number of samples was 120 with a purposive sampling method. Data analysis was performed by descriptive and inferential analysis using SmartPLS statistical computational tools version 3.3.2. The results of the study indicated that religiosity, service quality, and satisfaction significantly directly affected loyalty. There was not enough evidence to state that trust directly affected the loyalty of Islamic bank customers. In testing the indirect effect, customer satisfaction partially mediated the effect of service quality on loyalty; however, it failed to mediate the effect of religiosity on loyalty. There was not enough evidence to state that trust mediated the effect of religiosity and service quality on customer loyalty of Islamic banks in DKI Jakarta.