How to cite this paper
Nusraningrum, D & Endri, E. (2024). Investigating the relationship between web quality, brand image, price, and student satisfaction: Evidence from Indonesia.International Journal of Data and Network Science, 8(2), 1213-1222.
Refrences
Ahn, T., Ryu, S., & Han, I. (2007). The impact of Web quality and playfulness on user acceptance of online retail-ing. Information & Management, 44(3), 263-275. https://doi.org/10.1016/j.im.2006.12.008
Aladwani, A. M., & Palvia, P. C. (2002). Developing and validating an instrument for measuring user-perceived web qual-ity. Information & Management, 39(6), 467-476. https://doi.org/10.1016/S0378-7206(01)00113-6
Al-Debei, M. M., Akroush, M. N., & Ashouri, M. I. (2015). Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality. Internet Research, 25(5), 707-733. https://doi.org/10.1108/IntR-05-2014-0146
Armstrong, G., Adam, S., Denize, S., & Kotler, P. (2014). Principles of marketing. Pearson Australia. Baek, J. H., Jones, E., Bulger, S., & Taliaferro, A. (2018). Physical education teacher perceptions of technology-related learning experi-ences: A qualitative investigation. Journal of Teaching in Physical Education, 37(2), 175–185. https://doi.org/10.1123/jtpe.2017-0180
Brooks, R. (2022). Students as consumers? The perspectives of students’ union leaders across Europe. Higher Education Quarterly, 76(3), 626–637. https://doi.org/10.1111/hequ.12332
Bunce, L., Baird, A., & Jones, S. E. (2017). The student-as-consumer approach in higher Education and its effects on aca-demic performance. Studies in Higher Education, 42(11), 1958–1978. https://doi.org/10.1080/03075079.2015.1127908
Bunce, L., & Bennett, M. (2021). A degree of studying? Approaches to learning and academic performance among student ‘consumers’. Active Learning in Higher Education, 22(3), 203–214. https://doi.org/10.1177/1469787419860204
Cai, Z., & Heathcote, J. (2022). College tuition and income inequality. American Economic Review, 112(1), 81–121.https://doi.org/10.1257/aer.20181027
Chandra, T., Hafni, L., Chandra, S., Purwati, A. A., & Chandra, J. (2019). The Influence of service quality, university im-age on student satisfaction and student loyalty. Benchmarking, 26(5). https://doi.org/10.1108/BIJ-07-2018-0212
Costa, A. P., & Steffgen, G. (2020). After the move to a new campus—effects on students’ satisfaction with the physical and learning environment. Education Sciences, 10(12), 1–13. https://doi.org/10.3390/educsci10120370
Endri, E., Syafarudin, A., Santoso, S., Imaningsih, E. S., Suharti, T., & Rinda, R. T. (2020). Consumption behavior patterns of generations Y Halal products in Indonesia. Academy of Entrepreneurship Journal, 26(2), 1-10.
Evans, S., & Morrison, B. (2017). English-medium instruction in Hong Kong: Illuminating a grey area in school policies and classroom practices. Current Issues in Language Planning, 18(3), 303–322. https://doi.org/10.1080/14664208.2016.1270106
Forrest, K. (2020). The problem of now: Bernard Stiegler and the student as consumer. Educational Philosophy and Theo-ry, 52(4), 337-347, DOI: 10.1080/00131857.2019.1654856
Gibbs, P., & Dean, A. (2014). Troubling the notion of satisfied students. Higher Education Quarterly, 68(4), 416–431. https://doi.org/10.1111/hequ.12039
Gyllstad, H., Sundqvist, P., Sandlund, E., & Källkvist, M. (2023). Effects of Word Definitions on Meaning Recall: A Mul-tisite Intervention in Language-Diverse Second Language English Classrooms. Language Learning, 73(2), 403–444. https://doi.org/10.1111/lang.12527
Hair, J. F. Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) Second Edition (Vol. 2nd).
Hair, J. F. Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (Vol. 3rd).
Helmold, M. (2022). Marketing Mix. In Performance Excellence in Marketing, Sales and Pricing: Leveraging Change, Lean and Innovation Management (pp. 95–103). Cham: Springer International Publishing.
Hu, H., Mohd Said, N. E., & Hashim, H. (2023). Sustaining Content and Language Integrated Learning in China: A Sys-tematic Review. Sustainability, 15(5), 3894.
Huang, Y., Liu, L., & An, L. (2020). Are the teachers and students satisfied: sustainable development mode of entrepre-neurship education in Chinese universities?. Frontiers in Psychology, 11, 1738. https://doi.org/10.3389/fpsyg.2020.01738
Huisman, J., Vlegels, J., Daenekindt, S., Seeber, M., & Laufer, M. (2022). How satisfied are international students? The role of town, gown and motivations. Compare, 52(8), 1332-1350. https://doi.org/10.1080/03057925.2020.1867826
Hwang, Y., & Kim, D. J. (2007). Customer self-service systems: The effects of perceived Web quality with service con-tents on enjoyment, anxiety, and e-trust. Decision support systems, 43(3), 746-760. https://doi.org/10.1016/j.dss.2006.12.008
Indrasari, A., Nadjmie, N & Endri, E. (2022). Determinants of satisfaction and loyalty of e-banking users during the COVID-19 pandemic. International Journal of Data and Network Science, 6(2), 497-508. DOI: 10.5267/j.ijdns.2021.12.004
Kéri, A., & Hetesi, E. (2022). Is it only the university they are satisfied with? – Foreign student satisfaction and its effect on loyalty. International Review on Public and Nonprofit Marketing, 19(3), 601–622. https://doi.org/10.1007/s12208-021-00311-5
Kökalan, Ö., Yumuşak, İ. G., & Gürleyen, S. Ö. (2022). The Service Quality of Public and Foundation (Private) Universi-ties in Turkey from the Perspectives of Turkish and International Students. TEM Journal, 11(2), 820–828. https://doi.org/10.18421/TEM112-40
Kotler, P. & Amstrong, G. (2018). Principles of marketing (11 ed.). New York: Pearson International.
Leonnard. (2018). The performance of servqual to measure service quality in private university. Journal on Efficiency and Responsibility in Education and Science, 11(1), 16–21. https://doi.org/10.7160/eriesj.2018.110103
Lundin, H., & Geschwind, L. (2023). Exploring tuition fees as a policy instrument of internationalization in a welfare state–the case of Sweden. European Journal of Higher Education, 13(1), 102-120. https://doi.org/10.1080/21568235.2021.1994867
Macdonald, E. K., & Sharp, B. M. (2000). Brand awareness effects on consumer decision making for a common, repeat purchase product: A replication. Journal of Business Research, 48(1), 5–15. https://doi.org/10.1016/S0148-2963(98)00070-8
Mansur, S., Saragih, N., Susilawati, S., Udud, Y., & Endri, E. (2021). Consumer Brand Engagement and Brand Communi-cations on Destination Brand Equity Maritime Tourism in Indonesia. Journal of Environmental Management and Tour-ism, 14(4), 1032-1042. https://doi.org/10.14505//jemt.v12.4(52).16
Molesworth, M., Nixon, E., & Scullion, R. (2009). Having, being and higher Education: The marketisation of the universi-ty and the transformation of the student into consumer. Teaching in Higher Education, 14(3), 277–287. https://doi.org/10.1080/13562510902898841
Mujahidin, E., Syamsuddin., Nurhayati, I., Hafidhuddin, D., Bahruddin, E., & Endri, E. (2021). Importance Performance Analysis Model for Implementation in National Education Standards (SNPs). Academic Journal of Interdisciplinary Studies, 10(5), 114-128. https://doi.org/10.36941/ajis-2021-0127
Nixon, E., Scullion, R., & Hearn, R. (2018). Her majesty the student: Marketised higher education and the narcissistic (dis) satisfactions of the student-consumer. Studies in Higher Education, 43(6), 927–943. https://doi.org/10.1080/03075079.2016.1196353
Nusraningrum, D., & Gading, D. K. (2021). Purchase Intention of Pregnancy Pillow: Price, Brand Awareness, and Brand Image Article in European Journal of Psychology of Education. Psychology and Education, 58(2), 4536–4550.
Nusraningrum, D., Pangestu, P. R., & Alaydrus, L. L. (2019). Web-Based Ticket’s Purchase. International Journal of Re-cent Technology and Engineering, 8(2s), 326–333.
Ojasalo, J. (2001). Managing customer expectations in professional services. Managing service quality: An international Journal, 11(3), 200–212.
Orosz, B. (2021). Learner Experiences Related to Digital Education Schedules in Light of Empirical Data. Acta Polytech-nica Hungarica, 18(1), 141–157. https://doi.org/10.12700/APH.18.1.2021.1.9
Ortega-Morán, J. F., Pagador, J. B., Sánchez-Peralta, L. F., Sánchez-González, P., Noguera, J., Burgos, D., ... & Sánchez-Margallo, F. M. (2017). Validation of the three web quality dimensions of a minimally invasive surgery e-learning platform. International journal of medical informatics, 107, 1-10. https://doi.org/10.1016/j.ijmedinf.2017.07.001
Pahala, Y., Widodo, S., Kadarwati., Azhari, M., Muliyati., Lestari, N.I., Madjid, S.A., Sidjabat, S., Limakrisna, N., & En-dri, E. (2021). The effects of service operation engineering and green marketing on consumer buying interest. Uncer-tain Supply Chain Management, 9(3), 603–608. https://doi: 10.5267/j.uscm.2021.5.011
Petruzzellis, L., d'Uggento, A. M., & Romanazzi, S. (2006). Student satisfaction and Quality of service in Italian universi-ties. Managing service quality: An international journal, 16(4), 349-364.
Rajabalee, Y. B., & Santally, M. I. (2021). Learner satisfaction, engagement and performances in an online module: Im-plications for institutional e-learning policy. Education and Information Technologies, 26(3), 2623–2656. https://doi.org/10.1007/s10639-020-10375-1
Ricardianto, P., Lermatan, E., Thamrin, M., Abdurachman, E., Subagyo, H., Priadi, A., & Endri, E. (2022). Impact of load-ing and unloading productivity on service user satisfaction. Uncertain Supply Chain Management, 10(3), 845-854. doi: 10.5267/j.uscm.2022.3.010
Sa’diyah, M., Nurhayati, I., Endri, E., Supriadi, D., & Afrianto, Y. (2022). The Implementation of Independent Learning Independent Campus: The New Paradigm of Education in Indonesia. Journal of Educational and Social Re-search, 12(4), 289-299. https://doi.org/10.36941/jesr-2022-0114
Samosir, J., Purba, O., Ricardianto, P., Dinda, M., Rafi, S., Sinta, A., Wardhana, A., Anggara, D., Trisanto, F & Endri, E. (2023). The role of social media marketing and brand equity on e-WOM: Evidence from Indonesia. International Journal of Data and Network Science, 7(2), 609-626. DOI: 10.5267/j.ijdns.2023.3.010
Simanjuntak, M., Mansur, S., Saragih, N., Hayati, S & Endri, E. (2022). The role of Quality and trust in using website news. International Journal of Data and Network Science, 6(3), 683-692. DOI: 10.5267/j.ijdns.2022.4.004
Syafryadin, S., Boulahnane, S., & Budaya, D. A. N. (2021). Immersing Japanese students into English language learning: Songs, games and cultures. Cakrawala Pendidikan, 40(3), 554-563. doi:10.21831/cp.v40i3.37153
Vodovozov, V., Raud, Z., & Petlenkov, E. (2022). Active Blended Learning Engineering Students: A Case Study. Educa-tion Sciences, 12(5), 34. https://doi.org/10.3390/educsci12050344
Tomlinson, M. (2017). Student perceptions of themselves as 'consumers' of higher Education. British Journal of Sociology of Education, 38(4), 450–467. https://doi.org/10.1080/01425692.2015.1113856
Xu, X., Schönrock-Adema, J., Jaarsma, A. D. C., Duvivier, R. J., & Bos, N. A. (2022). A conducive learning environment in international higher Education: A systematic review of research on students' perspectives. Educational Research Review, 37, 100474.
Wilkes, S., Kazakoff, E. R., Prescott, J. E., Bundschuh, K., Hook, P. E., Wolf, R., Hurwitz, L. B., & Macaruso, P. (2020). Measuring the impact of a blended learning model on early literacy growth. Journal of Computer Assisted Learning, 36(5), 595–609. https://doi.org/10.1111/jcal.12429
Zhao, B., & Zhu, Y. (2014). Formalizing and validating the web quality model for web source quality evaluation. Expert systems with applications, 41(7), 3306–3312. https://doi.org/10.1016/j.eswa.2013.11.027
Aladwani, A. M., & Palvia, P. C. (2002). Developing and validating an instrument for measuring user-perceived web qual-ity. Information & Management, 39(6), 467-476. https://doi.org/10.1016/S0378-7206(01)00113-6
Al-Debei, M. M., Akroush, M. N., & Ashouri, M. I. (2015). Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality. Internet Research, 25(5), 707-733. https://doi.org/10.1108/IntR-05-2014-0146
Armstrong, G., Adam, S., Denize, S., & Kotler, P. (2014). Principles of marketing. Pearson Australia. Baek, J. H., Jones, E., Bulger, S., & Taliaferro, A. (2018). Physical education teacher perceptions of technology-related learning experi-ences: A qualitative investigation. Journal of Teaching in Physical Education, 37(2), 175–185. https://doi.org/10.1123/jtpe.2017-0180
Brooks, R. (2022). Students as consumers? The perspectives of students’ union leaders across Europe. Higher Education Quarterly, 76(3), 626–637. https://doi.org/10.1111/hequ.12332
Bunce, L., Baird, A., & Jones, S. E. (2017). The student-as-consumer approach in higher Education and its effects on aca-demic performance. Studies in Higher Education, 42(11), 1958–1978. https://doi.org/10.1080/03075079.2015.1127908
Bunce, L., & Bennett, M. (2021). A degree of studying? Approaches to learning and academic performance among student ‘consumers’. Active Learning in Higher Education, 22(3), 203–214. https://doi.org/10.1177/1469787419860204
Cai, Z., & Heathcote, J. (2022). College tuition and income inequality. American Economic Review, 112(1), 81–121.https://doi.org/10.1257/aer.20181027
Chandra, T., Hafni, L., Chandra, S., Purwati, A. A., & Chandra, J. (2019). The Influence of service quality, university im-age on student satisfaction and student loyalty. Benchmarking, 26(5). https://doi.org/10.1108/BIJ-07-2018-0212
Costa, A. P., & Steffgen, G. (2020). After the move to a new campus—effects on students’ satisfaction with the physical and learning environment. Education Sciences, 10(12), 1–13. https://doi.org/10.3390/educsci10120370
Endri, E., Syafarudin, A., Santoso, S., Imaningsih, E. S., Suharti, T., & Rinda, R. T. (2020). Consumption behavior patterns of generations Y Halal products in Indonesia. Academy of Entrepreneurship Journal, 26(2), 1-10.
Evans, S., & Morrison, B. (2017). English-medium instruction in Hong Kong: Illuminating a grey area in school policies and classroom practices. Current Issues in Language Planning, 18(3), 303–322. https://doi.org/10.1080/14664208.2016.1270106
Forrest, K. (2020). The problem of now: Bernard Stiegler and the student as consumer. Educational Philosophy and Theo-ry, 52(4), 337-347, DOI: 10.1080/00131857.2019.1654856
Gibbs, P., & Dean, A. (2014). Troubling the notion of satisfied students. Higher Education Quarterly, 68(4), 416–431. https://doi.org/10.1111/hequ.12039
Gyllstad, H., Sundqvist, P., Sandlund, E., & Källkvist, M. (2023). Effects of Word Definitions on Meaning Recall: A Mul-tisite Intervention in Language-Diverse Second Language English Classrooms. Language Learning, 73(2), 403–444. https://doi.org/10.1111/lang.12527
Hair, J. F. Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) Second Edition (Vol. 2nd).
Hair, J. F. Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (Vol. 3rd).
Helmold, M. (2022). Marketing Mix. In Performance Excellence in Marketing, Sales and Pricing: Leveraging Change, Lean and Innovation Management (pp. 95–103). Cham: Springer International Publishing.
Hu, H., Mohd Said, N. E., & Hashim, H. (2023). Sustaining Content and Language Integrated Learning in China: A Sys-tematic Review. Sustainability, 15(5), 3894.
Huang, Y., Liu, L., & An, L. (2020). Are the teachers and students satisfied: sustainable development mode of entrepre-neurship education in Chinese universities?. Frontiers in Psychology, 11, 1738. https://doi.org/10.3389/fpsyg.2020.01738
Huisman, J., Vlegels, J., Daenekindt, S., Seeber, M., & Laufer, M. (2022). How satisfied are international students? The role of town, gown and motivations. Compare, 52(8), 1332-1350. https://doi.org/10.1080/03057925.2020.1867826
Hwang, Y., & Kim, D. J. (2007). Customer self-service systems: The effects of perceived Web quality with service con-tents on enjoyment, anxiety, and e-trust. Decision support systems, 43(3), 746-760. https://doi.org/10.1016/j.dss.2006.12.008
Indrasari, A., Nadjmie, N & Endri, E. (2022). Determinants of satisfaction and loyalty of e-banking users during the COVID-19 pandemic. International Journal of Data and Network Science, 6(2), 497-508. DOI: 10.5267/j.ijdns.2021.12.004
Kéri, A., & Hetesi, E. (2022). Is it only the university they are satisfied with? – Foreign student satisfaction and its effect on loyalty. International Review on Public and Nonprofit Marketing, 19(3), 601–622. https://doi.org/10.1007/s12208-021-00311-5
Kökalan, Ö., Yumuşak, İ. G., & Gürleyen, S. Ö. (2022). The Service Quality of Public and Foundation (Private) Universi-ties in Turkey from the Perspectives of Turkish and International Students. TEM Journal, 11(2), 820–828. https://doi.org/10.18421/TEM112-40
Kotler, P. & Amstrong, G. (2018). Principles of marketing (11 ed.). New York: Pearson International.
Leonnard. (2018). The performance of servqual to measure service quality in private university. Journal on Efficiency and Responsibility in Education and Science, 11(1), 16–21. https://doi.org/10.7160/eriesj.2018.110103
Lundin, H., & Geschwind, L. (2023). Exploring tuition fees as a policy instrument of internationalization in a welfare state–the case of Sweden. European Journal of Higher Education, 13(1), 102-120. https://doi.org/10.1080/21568235.2021.1994867
Macdonald, E. K., & Sharp, B. M. (2000). Brand awareness effects on consumer decision making for a common, repeat purchase product: A replication. Journal of Business Research, 48(1), 5–15. https://doi.org/10.1016/S0148-2963(98)00070-8
Mansur, S., Saragih, N., Susilawati, S., Udud, Y., & Endri, E. (2021). Consumer Brand Engagement and Brand Communi-cations on Destination Brand Equity Maritime Tourism in Indonesia. Journal of Environmental Management and Tour-ism, 14(4), 1032-1042. https://doi.org/10.14505//jemt.v12.4(52).16
Molesworth, M., Nixon, E., & Scullion, R. (2009). Having, being and higher Education: The marketisation of the universi-ty and the transformation of the student into consumer. Teaching in Higher Education, 14(3), 277–287. https://doi.org/10.1080/13562510902898841
Mujahidin, E., Syamsuddin., Nurhayati, I., Hafidhuddin, D., Bahruddin, E., & Endri, E. (2021). Importance Performance Analysis Model for Implementation in National Education Standards (SNPs). Academic Journal of Interdisciplinary Studies, 10(5), 114-128. https://doi.org/10.36941/ajis-2021-0127
Nixon, E., Scullion, R., & Hearn, R. (2018). Her majesty the student: Marketised higher education and the narcissistic (dis) satisfactions of the student-consumer. Studies in Higher Education, 43(6), 927–943. https://doi.org/10.1080/03075079.2016.1196353
Nusraningrum, D., & Gading, D. K. (2021). Purchase Intention of Pregnancy Pillow: Price, Brand Awareness, and Brand Image Article in European Journal of Psychology of Education. Psychology and Education, 58(2), 4536–4550.
Nusraningrum, D., Pangestu, P. R., & Alaydrus, L. L. (2019). Web-Based Ticket’s Purchase. International Journal of Re-cent Technology and Engineering, 8(2s), 326–333.
Ojasalo, J. (2001). Managing customer expectations in professional services. Managing service quality: An international Journal, 11(3), 200–212.
Orosz, B. (2021). Learner Experiences Related to Digital Education Schedules in Light of Empirical Data. Acta Polytech-nica Hungarica, 18(1), 141–157. https://doi.org/10.12700/APH.18.1.2021.1.9
Ortega-Morán, J. F., Pagador, J. B., Sánchez-Peralta, L. F., Sánchez-González, P., Noguera, J., Burgos, D., ... & Sánchez-Margallo, F. M. (2017). Validation of the three web quality dimensions of a minimally invasive surgery e-learning platform. International journal of medical informatics, 107, 1-10. https://doi.org/10.1016/j.ijmedinf.2017.07.001
Pahala, Y., Widodo, S., Kadarwati., Azhari, M., Muliyati., Lestari, N.I., Madjid, S.A., Sidjabat, S., Limakrisna, N., & En-dri, E. (2021). The effects of service operation engineering and green marketing on consumer buying interest. Uncer-tain Supply Chain Management, 9(3), 603–608. https://doi: 10.5267/j.uscm.2021.5.011
Petruzzellis, L., d'Uggento, A. M., & Romanazzi, S. (2006). Student satisfaction and Quality of service in Italian universi-ties. Managing service quality: An international journal, 16(4), 349-364.
Rajabalee, Y. B., & Santally, M. I. (2021). Learner satisfaction, engagement and performances in an online module: Im-plications for institutional e-learning policy. Education and Information Technologies, 26(3), 2623–2656. https://doi.org/10.1007/s10639-020-10375-1
Ricardianto, P., Lermatan, E., Thamrin, M., Abdurachman, E., Subagyo, H., Priadi, A., & Endri, E. (2022). Impact of load-ing and unloading productivity on service user satisfaction. Uncertain Supply Chain Management, 10(3), 845-854. doi: 10.5267/j.uscm.2022.3.010
Sa’diyah, M., Nurhayati, I., Endri, E., Supriadi, D., & Afrianto, Y. (2022). The Implementation of Independent Learning Independent Campus: The New Paradigm of Education in Indonesia. Journal of Educational and Social Re-search, 12(4), 289-299. https://doi.org/10.36941/jesr-2022-0114
Samosir, J., Purba, O., Ricardianto, P., Dinda, M., Rafi, S., Sinta, A., Wardhana, A., Anggara, D., Trisanto, F & Endri, E. (2023). The role of social media marketing and brand equity on e-WOM: Evidence from Indonesia. International Journal of Data and Network Science, 7(2), 609-626. DOI: 10.5267/j.ijdns.2023.3.010
Simanjuntak, M., Mansur, S., Saragih, N., Hayati, S & Endri, E. (2022). The role of Quality and trust in using website news. International Journal of Data and Network Science, 6(3), 683-692. DOI: 10.5267/j.ijdns.2022.4.004
Syafryadin, S., Boulahnane, S., & Budaya, D. A. N. (2021). Immersing Japanese students into English language learning: Songs, games and cultures. Cakrawala Pendidikan, 40(3), 554-563. doi:10.21831/cp.v40i3.37153
Vodovozov, V., Raud, Z., & Petlenkov, E. (2022). Active Blended Learning Engineering Students: A Case Study. Educa-tion Sciences, 12(5), 34. https://doi.org/10.3390/educsci12050344
Tomlinson, M. (2017). Student perceptions of themselves as 'consumers' of higher Education. British Journal of Sociology of Education, 38(4), 450–467. https://doi.org/10.1080/01425692.2015.1113856
Xu, X., Schönrock-Adema, J., Jaarsma, A. D. C., Duvivier, R. J., & Bos, N. A. (2022). A conducive learning environment in international higher Education: A systematic review of research on students' perspectives. Educational Research Review, 37, 100474.
Wilkes, S., Kazakoff, E. R., Prescott, J. E., Bundschuh, K., Hook, P. E., Wolf, R., Hurwitz, L. B., & Macaruso, P. (2020). Measuring the impact of a blended learning model on early literacy growth. Journal of Computer Assisted Learning, 36(5), 595–609. https://doi.org/10.1111/jcal.12429
Zhao, B., & Zhu, Y. (2014). Formalizing and validating the web quality model for web source quality evaluation. Expert systems with applications, 41(7), 3306–3312. https://doi.org/10.1016/j.eswa.2013.11.027