How to cite this paper
Do, N., Tham, J., Azam, S & Khatibia, A. (2020). Analysis of customer behavioral intentions towards mobile payment: Cambodian consumer’s perspective.Accounting, 6(7), 1391-1402.
Refrences
Abadzhmarinova, R. S. (2014). Exploring the effect of speed of purchase on consumers’ intention to adopt NFC mobile payments. Thesis. Copenhagen Business School.
Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In J. Kuhl & J. Beckmann (Eds.), Action control: From cognition to behavior. Berlin, Heidelber, New York: Springer-Verlag. (pp.11-39).
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Amit Shanka, Biplab Datta (2018). Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective. Global Business Review, 19(3), S72-S89
Applied Market Research. (2018). Mobile payment market outlook: 2023. Retrieved from https://www.alliedmarketresearch.com/mobile-payments-market. Accessed on 2nd January 2020.
Asian Development Bank. (2020). Cambodia: Economy. Retrieved from https://www.adb.org/countries/cambodia/economy. Accessed on 2nd January 2020.
Aslam, W., Ham, M., & Arif, I. (2017). Consumer behavioral intentions towards mobile payment services: An empirical analysis in Pakistan. Market-Tržište, 29(2), 161-176.
Balan, R. K., Ramasubbu, N., Prakobphol, K., Christin, N., & Hong, J. (2009). mFerio: the design and evaluation of a peer-to-peer mobile payment system. MobiSys’09 Proceedings of the 7th International Conference on Mobile Systems, Applications and Services.
Bezhovski, Z. (2016). The future of the mobile payment as electronic payment system. European Journal of Business and Management, 8(8), 127-132.
Chao, C-M. (2019). Factors determining the behavioral intention to use mobile learning: An application and extension of the UTAUT model. Frontiers in Psychology, 10, pp.1.
Chen, L-D. (2006). A theoretical model of consumer acceptance of mPayment. Americas Conference on Information Systems (AMCIS) 2006 Proceedings.
Cheng, F. M., Phou, S., & Phuong, S. (2018). Factors influencing on consumer’s digital payment adaption – A comparison of technology acceptance model and brand knowledge. Proceedings of the 21st Asia-Pacific Conference on Global Business, Economics, Finance & Social Sciences (AP18Taiwan Conference) Taipei-Taiwan.
CryptoAsia. (2020). The top mobile payment systems in Cambodia. Retrieved from https://www.cryptoasia.co/top-mobile-payment-systems-cambodia/. Accessed on 2nd January 2020.
Daniel, E. (2016). The usefulness of qualitative and quantitative approaches and methods in researching problem-solving ability in science and education curriculum. Journal of Education and Practice, 7(15), 91-100.
Davis, F. D. (1989). Perceived usefulness, perceives ease of use and user acceptance of IT. MIS Quarterly, 13(3), 319-339.
Dawi, N. M. (2019). Factors influencing consumer intention to use QR code mobile payment – A proposed framework. International Journal of Recent Technology and Engineering (IJRTE), 8(2), 114-120.
Detrixhe, J. (2019). Asia’s payment companies generate more revenue than almost the rest of the world combined. Quartz. Retrieved from https://qz.com/1715133/asia-generates-the-most-digital-payment-revenue-by-far-says-mckinsey/. Accessed on 2nd January 2020.
Deepak Chawla, Himashu Joshi (2020). Role of Mediator in Examining the Influence of Antecedents of Mobile Wallet Adoption on Attitude and Intention. Global Business Review.
Do, N., Tham, J., Khatibi, A., & Azam, S. (2019). An empirical analysis of Cambodian behavior intention towards mobile payment. Management Science Letters, 9(12), 1941-1954.
Do, N., Tham, J., Azam, S., & Khatib, A. (2020). The effects of factors influencing on user behavior intention to use mobile payment: Evidence from Cambodia. International Journal of Data and Network Science, 4(2), 213-224.
Fintech Singapore. (2018). Cambodia sees growing mobile payment industry. Retrieved from https://fintechnews.sg/23022/mobilepayments/cambodia-mobile-payment-industry-growing. Accessed on 2nd January 2020.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior. An introduction to theory and research. Reading, MA Addison-Wesley.
Gholami, R., Ogun, A., Koh, E., & Lim, J. (2010). Factors affecting e-payment adoption in Nigeria. Journal of Electronic Commerce in Organizations (JECO), 8(4), 51-67.
Global Data. (2018). Payments landscape in Cambodia: Opportunities and risks to 2021. Retrieved from https://store.globaldata.com/report/fs0119ci--payments-landscape-in-cambodia-opportunities-and-risks-to-2021/. Accessed on 2nd January 2020.
Haanperä, T. M. (2012). Easy mobile person-to-person payments – End-users’ perspective. Thesis. Aalto University.
Halcomb, E. J., & Hickman, L. (2015). Mixed methods research. University of Wollongong.
Hoofnagle, C. J., Urban, J. M., & Su, L. (2012). Mobile payments: Consumer benefits and new privacy concerns. BCLT Research Paper.
Huber, A. (2004). Mobile payment – A comparison between the Europe and the US. Thesis. University of Zurich.
Jambulingam, M. (2013). Behavioral intention to adopt mobile technology among tertiary students. World Applied Sciences Journal, 22(9), 1262-1271.
Karnouskos, S. (2004). Mobile payment: A journey through existing procedures and standardization initiatives, IEEE Communications, Surveys and Tutorials, 6(4), 44-66.
Karthikeyan, S. R. (2012). Mobile payments: A comparative study between European and non-European market. Thesis. KTH-Royal Institute of Technology Stockholm, Sweden.
Kiriakidis, S. (2015). Theory of planned behavior: The intention-behavior relationship and the perceived behavioral control (PBC) relationship with intention and behavior. International Journal of Strategic Innovative Marketing, 3, 40-51.
Liu, G-S., & Tai, P. T. (2016). A study of factors affecting the intention to use mobile payment services in Vietnam. Economics World, 4(6), 249-273.
Mamman, M., Ogunbado, A. F., & Abu-Bakr, A. S. (2016). Factors influencing customer’s behavioral intention to adopt Islamic banking in Northern Nigeria: A proposed framework. IOSR Journal of Economics and Finance (IOSR-JEF), 7(1), 51-55.
Mao, E., Srite, M., Thatcher, J., & Yaprak, O. (2005). A research model for mobile phone service behaviors: Empirical validation in the U.S. and Turkey. Journal of Global Information Technology Management, 8, 7-28.
Market Watch. (2018). Mobile wallet market evolution, revenue, demand, end users and forecast to 2024. Retrieved from https://www.marketwatch.com/press-release/mobile-wallet-market-evolution-revenue-demand-end-users-and-forecast-to-2024-2018-09-26. Accessed on 2nd January 2020.
Massoth, M., & Bingel, T. (2009). Performance of different mobile payment service concepts compared with a NFC-based solution. Fourth International Conference on Internet and Web Applications and Services.
McKinsey & Company. (2018). Global payments 2018: A dynamic industry continues to break new ground. Retrieved from. Accessed on 2nd January 2020.
Mekong Business Initiative. (2017). Ecommerce: Readiness and opportunities in Cambodia – Overview of Cambodia’s ecommerce market landscape. Retrieved from. Accessed on 2nd January 2020.
Min, Q. F., Ji, S. B., & Qu, G. (2008). Mobile commerce user acceptance study in China: A revised UTAUT model. Tsinghua Science and Technology, 13(3), pp.257-264.
Mordor Intelligence. (2019). Mobile payments market – growth, trends, and forecast (2019-2024). Retrieved from Accessed on 2nd January 2020.
National Bank of Cambodia. (2018). NBC annual reports. Online. Retrieved from. Accessed on 2nd January 2020.
National Bank of Cambodia. (2020). Background of payment systems. Retrieved from. Accessed on 2nd January 2020.
Nielsen. (2016). Mobile money: From shopping to banking to payments, how mobile is transforming commerce around the world. Retrieved from. Accessed on 2nd January 2020.
Nor Hazlina Hashim, Normalini, Norhazlina Sajali (2018). The Influence Factors Towards Mobile Advertising Message Content on Consumer Purchase Intention. Global Business Review, vol. 19, 5: pp. 1187-1206.
Odeh, M. H. (2019). Factors affecting the adoption of financial information systems based on UTAUT model. International Journal of Academic Research in Accounting, Finance and Management Sciences, 9(2), pp.108-116.
Phua, P. L., Wong, S. L., & Abu, R. (2012). Factors influencing the behavioral intention to use the internet as a teaching-learning tool in home economies. Procedia – Social and Behavioral Sciences, 59, pp.180-187.
PwC. (2019). Mobile payment report 2019. Accessed on 2nd January 2020.
Raina, V. K. (2014). Overview of mobile payment: Technologies and security. Birla Institute for Technology, India.
Ramezani, E. (2008). Mobile payment: E-business technology. Retrieved from. Accessed on 2nd January 2020.
Sair, S. A., & Danish, R.Q. (2018). Effect of performance expectancy and effort expectancy on the mobile commerce adoption intention through personal innovativeness among Pakistani consumers. Pakistan Journal of Commerce and Social Sciences, 12(2), pp.501-520.
Saunders, M., Lewis, P., and Thornhill, A. (2019). Research methods for business students. (8th Ed.). Pearson Education Limited.
Sfenrianto, J. (2015). A model of factors influencing consumer’s intention to use e-payment system in Indonesia. Procedia Computer Science, 59, pp.214-220.
Tan, P. J. B. (2013). Applying the UTAUT to understand factors affecting the use of English e-learning websites in Taiwan. SAGE Open, pp.1-12.
Teo, A., Tan, G., Ooi, K., Hew, T., & Yew, K. (2015). The effects of convenience and speed in m-payment. Industrial Management & Data Systems, 115(2), pp.311-331.
Tham, J., Ab Yazid, M. S., Khatibi, A. A., & Azam, S. F. (2017). Internet and data security–understanding customer perception on trusting virtual banking security in Malaysia. European Journal of Social Sciences Studies, 2(7).
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-278.
Vilmos, A., & Karnouskos, S. (2004). Towards a global mobile payment service. 3rd International Conference on Mobile Business 2004 (m>Business), 12-13 July 2004, New York City, U.S.A.
World Bank. (2020). Cambodia. Accessed on 2nd January 2020.
Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In J. Kuhl & J. Beckmann (Eds.), Action control: From cognition to behavior. Berlin, Heidelber, New York: Springer-Verlag. (pp.11-39).
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Amit Shanka, Biplab Datta (2018). Factors Affecting Mobile Payment Adoption Intention: An Indian Perspective. Global Business Review, 19(3), S72-S89
Applied Market Research. (2018). Mobile payment market outlook: 2023. Retrieved from https://www.alliedmarketresearch.com/mobile-payments-market. Accessed on 2nd January 2020.
Asian Development Bank. (2020). Cambodia: Economy. Retrieved from https://www.adb.org/countries/cambodia/economy. Accessed on 2nd January 2020.
Aslam, W., Ham, M., & Arif, I. (2017). Consumer behavioral intentions towards mobile payment services: An empirical analysis in Pakistan. Market-Tržište, 29(2), 161-176.
Balan, R. K., Ramasubbu, N., Prakobphol, K., Christin, N., & Hong, J. (2009). mFerio: the design and evaluation of a peer-to-peer mobile payment system. MobiSys’09 Proceedings of the 7th International Conference on Mobile Systems, Applications and Services.
Bezhovski, Z. (2016). The future of the mobile payment as electronic payment system. European Journal of Business and Management, 8(8), 127-132.
Chao, C-M. (2019). Factors determining the behavioral intention to use mobile learning: An application and extension of the UTAUT model. Frontiers in Psychology, 10, pp.1.
Chen, L-D. (2006). A theoretical model of consumer acceptance of mPayment. Americas Conference on Information Systems (AMCIS) 2006 Proceedings.
Cheng, F. M., Phou, S., & Phuong, S. (2018). Factors influencing on consumer’s digital payment adaption – A comparison of technology acceptance model and brand knowledge. Proceedings of the 21st Asia-Pacific Conference on Global Business, Economics, Finance & Social Sciences (AP18Taiwan Conference) Taipei-Taiwan.
CryptoAsia. (2020). The top mobile payment systems in Cambodia. Retrieved from https://www.cryptoasia.co/top-mobile-payment-systems-cambodia/. Accessed on 2nd January 2020.
Daniel, E. (2016). The usefulness of qualitative and quantitative approaches and methods in researching problem-solving ability in science and education curriculum. Journal of Education and Practice, 7(15), 91-100.
Davis, F. D. (1989). Perceived usefulness, perceives ease of use and user acceptance of IT. MIS Quarterly, 13(3), 319-339.
Dawi, N. M. (2019). Factors influencing consumer intention to use QR code mobile payment – A proposed framework. International Journal of Recent Technology and Engineering (IJRTE), 8(2), 114-120.
Detrixhe, J. (2019). Asia’s payment companies generate more revenue than almost the rest of the world combined. Quartz. Retrieved from https://qz.com/1715133/asia-generates-the-most-digital-payment-revenue-by-far-says-mckinsey/. Accessed on 2nd January 2020.
Deepak Chawla, Himashu Joshi (2020). Role of Mediator in Examining the Influence of Antecedents of Mobile Wallet Adoption on Attitude and Intention. Global Business Review.
Do, N., Tham, J., Khatibi, A., & Azam, S. (2019). An empirical analysis of Cambodian behavior intention towards mobile payment. Management Science Letters, 9(12), 1941-1954.
Do, N., Tham, J., Azam, S., & Khatib, A. (2020). The effects of factors influencing on user behavior intention to use mobile payment: Evidence from Cambodia. International Journal of Data and Network Science, 4(2), 213-224.
Fintech Singapore. (2018). Cambodia sees growing mobile payment industry. Retrieved from https://fintechnews.sg/23022/mobilepayments/cambodia-mobile-payment-industry-growing. Accessed on 2nd January 2020.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior. An introduction to theory and research. Reading, MA Addison-Wesley.
Gholami, R., Ogun, A., Koh, E., & Lim, J. (2010). Factors affecting e-payment adoption in Nigeria. Journal of Electronic Commerce in Organizations (JECO), 8(4), 51-67.
Global Data. (2018). Payments landscape in Cambodia: Opportunities and risks to 2021. Retrieved from https://store.globaldata.com/report/fs0119ci--payments-landscape-in-cambodia-opportunities-and-risks-to-2021/. Accessed on 2nd January 2020.
Haanperä, T. M. (2012). Easy mobile person-to-person payments – End-users’ perspective. Thesis. Aalto University.
Halcomb, E. J., & Hickman, L. (2015). Mixed methods research. University of Wollongong.
Hoofnagle, C. J., Urban, J. M., & Su, L. (2012). Mobile payments: Consumer benefits and new privacy concerns. BCLT Research Paper.
Huber, A. (2004). Mobile payment – A comparison between the Europe and the US. Thesis. University of Zurich.
Jambulingam, M. (2013). Behavioral intention to adopt mobile technology among tertiary students. World Applied Sciences Journal, 22(9), 1262-1271.
Karnouskos, S. (2004). Mobile payment: A journey through existing procedures and standardization initiatives, IEEE Communications, Surveys and Tutorials, 6(4), 44-66.
Karthikeyan, S. R. (2012). Mobile payments: A comparative study between European and non-European market. Thesis. KTH-Royal Institute of Technology Stockholm, Sweden.
Kiriakidis, S. (2015). Theory of planned behavior: The intention-behavior relationship and the perceived behavioral control (PBC) relationship with intention and behavior. International Journal of Strategic Innovative Marketing, 3, 40-51.
Liu, G-S., & Tai, P. T. (2016). A study of factors affecting the intention to use mobile payment services in Vietnam. Economics World, 4(6), 249-273.
Mamman, M., Ogunbado, A. F., & Abu-Bakr, A. S. (2016). Factors influencing customer’s behavioral intention to adopt Islamic banking in Northern Nigeria: A proposed framework. IOSR Journal of Economics and Finance (IOSR-JEF), 7(1), 51-55.
Mao, E., Srite, M., Thatcher, J., & Yaprak, O. (2005). A research model for mobile phone service behaviors: Empirical validation in the U.S. and Turkey. Journal of Global Information Technology Management, 8, 7-28.
Market Watch. (2018). Mobile wallet market evolution, revenue, demand, end users and forecast to 2024. Retrieved from https://www.marketwatch.com/press-release/mobile-wallet-market-evolution-revenue-demand-end-users-and-forecast-to-2024-2018-09-26. Accessed on 2nd January 2020.
Massoth, M., & Bingel, T. (2009). Performance of different mobile payment service concepts compared with a NFC-based solution. Fourth International Conference on Internet and Web Applications and Services.
McKinsey & Company. (2018). Global payments 2018: A dynamic industry continues to break new ground. Retrieved from. Accessed on 2nd January 2020.
Mekong Business Initiative. (2017). Ecommerce: Readiness and opportunities in Cambodia – Overview of Cambodia’s ecommerce market landscape. Retrieved from. Accessed on 2nd January 2020.
Min, Q. F., Ji, S. B., & Qu, G. (2008). Mobile commerce user acceptance study in China: A revised UTAUT model. Tsinghua Science and Technology, 13(3), pp.257-264.
Mordor Intelligence. (2019). Mobile payments market – growth, trends, and forecast (2019-2024). Retrieved from Accessed on 2nd January 2020.
National Bank of Cambodia. (2018). NBC annual reports. Online. Retrieved from. Accessed on 2nd January 2020.
National Bank of Cambodia. (2020). Background of payment systems. Retrieved from. Accessed on 2nd January 2020.
Nielsen. (2016). Mobile money: From shopping to banking to payments, how mobile is transforming commerce around the world. Retrieved from. Accessed on 2nd January 2020.
Nor Hazlina Hashim, Normalini, Norhazlina Sajali (2018). The Influence Factors Towards Mobile Advertising Message Content on Consumer Purchase Intention. Global Business Review, vol. 19, 5: pp. 1187-1206.
Odeh, M. H. (2019). Factors affecting the adoption of financial information systems based on UTAUT model. International Journal of Academic Research in Accounting, Finance and Management Sciences, 9(2), pp.108-116.
Phua, P. L., Wong, S. L., & Abu, R. (2012). Factors influencing the behavioral intention to use the internet as a teaching-learning tool in home economies. Procedia – Social and Behavioral Sciences, 59, pp.180-187.
PwC. (2019). Mobile payment report 2019. Accessed on 2nd January 2020.
Raina, V. K. (2014). Overview of mobile payment: Technologies and security. Birla Institute for Technology, India.
Ramezani, E. (2008). Mobile payment: E-business technology. Retrieved from. Accessed on 2nd January 2020.
Sair, S. A., & Danish, R.Q. (2018). Effect of performance expectancy and effort expectancy on the mobile commerce adoption intention through personal innovativeness among Pakistani consumers. Pakistan Journal of Commerce and Social Sciences, 12(2), pp.501-520.
Saunders, M., Lewis, P., and Thornhill, A. (2019). Research methods for business students. (8th Ed.). Pearson Education Limited.
Sfenrianto, J. (2015). A model of factors influencing consumer’s intention to use e-payment system in Indonesia. Procedia Computer Science, 59, pp.214-220.
Tan, P. J. B. (2013). Applying the UTAUT to understand factors affecting the use of English e-learning websites in Taiwan. SAGE Open, pp.1-12.
Teo, A., Tan, G., Ooi, K., Hew, T., & Yew, K. (2015). The effects of convenience and speed in m-payment. Industrial Management & Data Systems, 115(2), pp.311-331.
Tham, J., Ab Yazid, M. S., Khatibi, A. A., & Azam, S. F. (2017). Internet and data security–understanding customer perception on trusting virtual banking security in Malaysia. European Journal of Social Sciences Studies, 2(7).
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-278.
Vilmos, A., & Karnouskos, S. (2004). Towards a global mobile payment service. 3rd International Conference on Mobile Business 2004 (m>Business), 12-13 July 2004, New York City, U.S.A.
World Bank. (2020). Cambodia. Accessed on 2nd January 2020.