How to cite this paper
Hejazi, M., Alrusaini, O & Beyari, H. (2022). The effect of artificial intelligence and payment flexibility on operational performance: The enabling role of supply chain risk management.Uncertain Supply Chain Management, 10(4), 1117-1130.
Refrences
Adam, A. I. (2020). Impact of Visual Merchandising on Customer Impulse buying behavior in retail stores in Sudan. Asian Journal of Management, 11(1), 29-37.
Adegbuyi, O. A., Akinyele, F. A., & Akinyele, S. T. (2015). Effect of social media marketing on small scale business performance in Ota-Metropolis, Nigeria. International Journal of Social Sciences and Management, 2(3), 275-283.
Ahmad, M. B., Ali, H. F., Malik, M. S., Humayun, A. A., & Ahmad, S. (2019). Factors affecting impulsive buying behavior with mediating role of positive mood: An empirical study. European Online Journal of Natural and Social Sciences, 8(1), 17.
Alheet, A. F. (2018). Assessing the status of electronic commerce and its performance in the jordanian electronic stores. Academy of Strategic Management Journal, 17(3), 1-9.
Alicke, K., & Strigel, A. (2020). Supply chain risk management is back. McKinsey & Company, 1(1), 1-9.
Arafat, S. Y., Hussain, F., Kar, S. K., Menon, V., & Yuen, K. F. (2020). How far has panic buying been studied? World Journal of Meta-Analysis, 8(6), 447-461.
Arpaci, I., Baloğlu, M., & Kesici, Ş. (2018). The relationship among individual differences in individualism-collectivism, extraversion, and self-presentation. Personality and Individual Differences, 121(1), 89-92.
Ateş, A., Melek, Suurmond, R., Luzzini, D., & Krause, D. (2022). Order from chaos: A meta‐analysis of supply chain complexity and firm performance. Journal of Supply Chain Management, 58(1), 3-30.
Badgaiyan, A. J., & Verma, A. (2014). Intrinsic factors affecting impulsive buying behaviour—Evidence from India. Journal of Retailing and consumer services, 21(4), 537-549.
Badgaiyan, A. J., Verma, A., & Dixit, S. (201). Impulsive buying tendency: Measuring important relationships with a new perspective and an indigenous scale. IIMB Management Review, 28(4), 186-199.
Bag, S., Tiwari, M. K., & Chan, F. T. (2019). Predicting the consumer's purchase intention of durable goods: An attribute-level analysis. Journal of Business Research, 94(1), 408-419.
Baryannis, G., Dani, S., Validi, S., & Antoniou, G. (2019). Decision support systems and artificial intelligence in supply chain risk management. In Revisiting supply chain risk (pp. 53-71). New York: Springer, Cham.
Basri, W. (2020). Examining the impact of artificial intelligence (AI)-assisted social media marketing on the performance of small and medium enterprises: toward effective business management in the Saudi Arabian context. International Journal of Computational Intelligence Systems, 13(1), 142.
Belhadi, A., Mani, V., Kamble, S. S., Khan, S. A. R., & Verma, S. (2021). Artificial intelligence-driven innovation for enhancing supply chain resilience and performance under the effect of supply chain dynamism: an empirical investigation. Annals of Operations Research, 1(1), 1-26.
Cheah, J. H., Sarstedt, M., Ringle, C. M., Ramayah, T., & Ting, H. (2018). Convergent validity assessment of formatively measured constructs in PLS-SEM: On using single-item versus multi-item measures in redundancy analyses. International Journal of Contemporary Hospitality Management, 1(1), 25-29.
Chebichiy, R., & Odhiambo, E. (2020). Challenges and Opportunities of E-Commerce in Kenya: A Case Study of Jumia Kenya. Rethinking Sustainable Development Goals in Africa: Emerging Trends and Issues, 1(1), 188.
Choi, T. M. (2020). Mobile-app-online-website dual channel strategies: Privacy concerns, e-payment convenience, channel relationship, and coordination. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 51(11), 7008-7016.
Chowdhury, P. P. (2019). Role of use of Social Media on Effective Buying Decision Process: A Study of Consumer buying Behavior in the Context of Bangladesh Market. Asian Journal of Management, 10(1), 53-60.
Chu, C. Y., Park, K., & Kremer, G. E. (2020). A global supply chain risk management framework: An application of text-mining to identify region-specific supply chain risks. Advanced Engineering Informatics, 45(1), 101053.
Erkan, I., & Evans, C. (2018). Social media or shopping websites? The influence of eWOM on consumers’ online purchase intentions. Journal of Marketing Communications, 24(6), 617-632.
Gazali, H. M. (2020). The COVID-19 pandemic: Factors triggering panic buying behaviour among consumers in Malaysia. Labuan Bulletin of International Business and Finance (LBIBF), 1(1), 84-95.
Greenacre, L., & Akbar, S. (2019). The impact of payment method on shopping behaviour among low income consumers. Journal of Retailing and Consumer Services, 47(1), 87-93.
Guo, Y., Yin, C., Li, M., Ren, X., & Liu, P. (2018). Mobile e-commerce recommendation system based on multi-source information fusion for sustainable e-business. Sustainability, 10(1), 147.
Hansen, E. B., & Bøgh, S. (2021). Artificial intelligence and internet of things in small and medium-sized enterprises: A survey. Journal of Manufacturing Systems, 58(1), 362-372.
Hohenstein, N. O. (2022). Supply chain risk management in the COVID-19 pandemic: strategies and empirical lessons for improving global logistics service providers’ performance. The International Journal of Logistics Management, 1(1), 1.
Hwangbo, H., Kim, Y. S., & Cha, K. J. (2018). Recommendation system development for fashion retail e-commerce. Electronic Commerce Research and Applications, 28(1), 94-101.
Ibrahim, S. K., & Jebur, Z. T. (2019). Impact of Information Communication Technology on Business Firms. International Journal of Science and Engineering Applications, 8(2), 53-56.
Ioanas, E. (2020). Social media and its impact on consumers behavior. Jurnal Analisa Kesehatan, 1(1), 1-2.
Jain, S., & Gandhi, A. V. (2021). Impact of artificial intelligence on impulse buying behaviour of Indian shoppers in fashion retail outlets. International Journal of Innovation Science, 1(1), 1.
Jiang, Y., & Cai, H. (2021). The impact of impulsive consumption on supply chain in the live-streaming economy. IEEE Access, 9(1), 48923-48930.
Katakam, B. S., Bhukya, R., Bellamkonda, R. S., & Samala, N. (2021). matter?, Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers’ impulse purchase behavior–Do the store ambience and salesperson interactions really. Journal of Retailing and Consumer Services, 61(1), 102586.
Kaur, R., & Sharma, B. (2020). Impulsive buying behavior for essential goods: Covid-19. Journal of Critical Reviews, 7(8), 1326-3135.
Khisa, H., Hoque, M. E., Hanif, M. F., Chaion, M. H., Rahman, M., Siddika, S, & Islam, T. (2020). Impacts of Visual Merchandising on Customer Buying Behavior in Bangladeshi Clothing Stores. European Journal of Business and Management Research, 5(6), 53.
Kumar, V., Bak, O., Guo, R., Shaw, S. L., Colicchia, C., Garza-Reyes, J. A., & Kumari, A. (2018). An empirical analysis of supply and manufacturing risk and business performance: a Chinese manufacturing supply chain perspective. Supply Chain Management: An International Journal, 1(1), 1.
Munir, M., Jajja, M. S. S., Chatha, K. A., & Farooq, S. (2020). Supply chain risk management and operational performance: The enabling role of supply chain integration. International Journal of Production Economics, 227(1), 107667.
Njoroge, J. (2021). The role of M-pesa in enabling e-commerce in Kenya. Nairobi, Kenya: University of Nairobi.
Number of social network users worldwide from 2017 to 2025. (2022). Retrieved from https://www.statista.com/statistics/278414/number-of-worldwide-social-network-users/
Parast, M. M., & Subramanian, N. (2021). An examination of the effect of supply chain disruption risk drivers on organizational performance: evidence from Chinese supply chains. Supply Chain Management: An International Journal, 1(1), 1.
Qaisar, A., Sial, M. A., & Rathour, K. (2018). Understanding impulse buying behaviour of customers through the lens of different marketing related promotional practices. Journal of the Punjab University Historical Society, 31(1), 23-35.
Rajagopal, D. (2008). Point of sales promotions and buying stimulation in retail stores. Mexico City, Mexico: Available at SSRN 1261570.
Rindfleisch, A. (2020). Transaction cost theory: past, present and future. AMS Review, 10(1), 85-97.
Schmidt, C. G., & Wagner, S. M. (2019). Blockchain and supply chain relations: A transaction cost theory perspective. Journal of Purchasing and Supply Management, 25(4), 100552.
Shaw, H., Ellis, D. A., & Ziegler, F. V. (2018). The Technology Integration Model (TIM). Predicting the continued use of technology. Computers in Human Behavior, 83(1), 204-214.
Sokić, K., Korkut, D., & Šestanović, A. (2020). Relationship between Impulsivity, Value Orientations and Impulsive Buying. Managing Global Transitions, 18(3), 195-258.
Sürücü, L., & MASLAKÇI, A. (2020). Validity and reliability in quantitative research. Business & Management Studies: An International Journal, 8(3), 2694-2726.
Thomas, A. K., Louise, R., & Vipinkumar, V. P. (2018). Impact of visual merchandising, on impulse buying behavior of retail customers. International Journal for Research in Applied Science and Engineering Technology, 6(2), 474-491.
van Asperen, M., de Rooij, P., & Dijkmans, C. (2018). Engagement-based loyalty: The effects of social media engagement on customer loyalty in the travel industry. International Journal of Hospitality & Tourism Administration, 19(1), 78-94.
van Esch, P., & Stewart Black, J. (2021). Artificial intelligence (AI): revolutionizing digital marketing. Australasian Marketing Journal, 29(3), 199-203.
Voramontri, D., & Klieb, L. (2019). Impact of social media on consumer behaviour. International Journal of Information and Decision Sciences, 11(3), 209-233.
Wong, C. W., Lirn, T. C., Yang, C. C., & Shang, K. C. (2020). Supply chain and external conditions under which supply chain resilience pays: An organizational information processing theorization. International Journal of Production Economics, 226(1), 107610.
Wu, W. Y., Ke, C. C., & Nguyen, P. T. (2018). Online shopping behavior in electronic commerce: An integrative model from utilitarian and hedonic perspectives. International Journal of Entrepreneurship, 22(3), 1-16.
Xu, S. (2008). The concept and theory of material flow. Information Systems Frontiers, 10(5), 601-609.
Yin, J., & Qiu, X. (2021). AI technology and online purchase intention: Structural equation model based on perceived value. Sustainability, 13(10), 5671.
Yusoff, A. S. M., Peng, F. S., Abd Razak, F. Z., & Mustafa, W. A. (2020). Discriminant validity assessment of religious teacher acceptance: The use of HTMT criterion. Journal of Physics: Conference Series, 1529(4), 042045.
Adegbuyi, O. A., Akinyele, F. A., & Akinyele, S. T. (2015). Effect of social media marketing on small scale business performance in Ota-Metropolis, Nigeria. International Journal of Social Sciences and Management, 2(3), 275-283.
Ahmad, M. B., Ali, H. F., Malik, M. S., Humayun, A. A., & Ahmad, S. (2019). Factors affecting impulsive buying behavior with mediating role of positive mood: An empirical study. European Online Journal of Natural and Social Sciences, 8(1), 17.
Alheet, A. F. (2018). Assessing the status of electronic commerce and its performance in the jordanian electronic stores. Academy of Strategic Management Journal, 17(3), 1-9.
Alicke, K., & Strigel, A. (2020). Supply chain risk management is back. McKinsey & Company, 1(1), 1-9.
Arafat, S. Y., Hussain, F., Kar, S. K., Menon, V., & Yuen, K. F. (2020). How far has panic buying been studied? World Journal of Meta-Analysis, 8(6), 447-461.
Arpaci, I., Baloğlu, M., & Kesici, Ş. (2018). The relationship among individual differences in individualism-collectivism, extraversion, and self-presentation. Personality and Individual Differences, 121(1), 89-92.
Ateş, A., Melek, Suurmond, R., Luzzini, D., & Krause, D. (2022). Order from chaos: A meta‐analysis of supply chain complexity and firm performance. Journal of Supply Chain Management, 58(1), 3-30.
Badgaiyan, A. J., & Verma, A. (2014). Intrinsic factors affecting impulsive buying behaviour—Evidence from India. Journal of Retailing and consumer services, 21(4), 537-549.
Badgaiyan, A. J., Verma, A., & Dixit, S. (201). Impulsive buying tendency: Measuring important relationships with a new perspective and an indigenous scale. IIMB Management Review, 28(4), 186-199.
Bag, S., Tiwari, M. K., & Chan, F. T. (2019). Predicting the consumer's purchase intention of durable goods: An attribute-level analysis. Journal of Business Research, 94(1), 408-419.
Baryannis, G., Dani, S., Validi, S., & Antoniou, G. (2019). Decision support systems and artificial intelligence in supply chain risk management. In Revisiting supply chain risk (pp. 53-71). New York: Springer, Cham.
Basri, W. (2020). Examining the impact of artificial intelligence (AI)-assisted social media marketing on the performance of small and medium enterprises: toward effective business management in the Saudi Arabian context. International Journal of Computational Intelligence Systems, 13(1), 142.
Belhadi, A., Mani, V., Kamble, S. S., Khan, S. A. R., & Verma, S. (2021). Artificial intelligence-driven innovation for enhancing supply chain resilience and performance under the effect of supply chain dynamism: an empirical investigation. Annals of Operations Research, 1(1), 1-26.
Cheah, J. H., Sarstedt, M., Ringle, C. M., Ramayah, T., & Ting, H. (2018). Convergent validity assessment of formatively measured constructs in PLS-SEM: On using single-item versus multi-item measures in redundancy analyses. International Journal of Contemporary Hospitality Management, 1(1), 25-29.
Chebichiy, R., & Odhiambo, E. (2020). Challenges and Opportunities of E-Commerce in Kenya: A Case Study of Jumia Kenya. Rethinking Sustainable Development Goals in Africa: Emerging Trends and Issues, 1(1), 188.
Choi, T. M. (2020). Mobile-app-online-website dual channel strategies: Privacy concerns, e-payment convenience, channel relationship, and coordination. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 51(11), 7008-7016.
Chowdhury, P. P. (2019). Role of use of Social Media on Effective Buying Decision Process: A Study of Consumer buying Behavior in the Context of Bangladesh Market. Asian Journal of Management, 10(1), 53-60.
Chu, C. Y., Park, K., & Kremer, G. E. (2020). A global supply chain risk management framework: An application of text-mining to identify region-specific supply chain risks. Advanced Engineering Informatics, 45(1), 101053.
Erkan, I., & Evans, C. (2018). Social media or shopping websites? The influence of eWOM on consumers’ online purchase intentions. Journal of Marketing Communications, 24(6), 617-632.
Gazali, H. M. (2020). The COVID-19 pandemic: Factors triggering panic buying behaviour among consumers in Malaysia. Labuan Bulletin of International Business and Finance (LBIBF), 1(1), 84-95.
Greenacre, L., & Akbar, S. (2019). The impact of payment method on shopping behaviour among low income consumers. Journal of Retailing and Consumer Services, 47(1), 87-93.
Guo, Y., Yin, C., Li, M., Ren, X., & Liu, P. (2018). Mobile e-commerce recommendation system based on multi-source information fusion for sustainable e-business. Sustainability, 10(1), 147.
Hansen, E. B., & Bøgh, S. (2021). Artificial intelligence and internet of things in small and medium-sized enterprises: A survey. Journal of Manufacturing Systems, 58(1), 362-372.
Hohenstein, N. O. (2022). Supply chain risk management in the COVID-19 pandemic: strategies and empirical lessons for improving global logistics service providers’ performance. The International Journal of Logistics Management, 1(1), 1.
Hwangbo, H., Kim, Y. S., & Cha, K. J. (2018). Recommendation system development for fashion retail e-commerce. Electronic Commerce Research and Applications, 28(1), 94-101.
Ibrahim, S. K., & Jebur, Z. T. (2019). Impact of Information Communication Technology on Business Firms. International Journal of Science and Engineering Applications, 8(2), 53-56.
Ioanas, E. (2020). Social media and its impact on consumers behavior. Jurnal Analisa Kesehatan, 1(1), 1-2.
Jain, S., & Gandhi, A. V. (2021). Impact of artificial intelligence on impulse buying behaviour of Indian shoppers in fashion retail outlets. International Journal of Innovation Science, 1(1), 1.
Jiang, Y., & Cai, H. (2021). The impact of impulsive consumption on supply chain in the live-streaming economy. IEEE Access, 9(1), 48923-48930.
Katakam, B. S., Bhukya, R., Bellamkonda, R. S., & Samala, N. (2021). matter?, Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers’ impulse purchase behavior–Do the store ambience and salesperson interactions really. Journal of Retailing and Consumer Services, 61(1), 102586.
Kaur, R., & Sharma, B. (2020). Impulsive buying behavior for essential goods: Covid-19. Journal of Critical Reviews, 7(8), 1326-3135.
Khisa, H., Hoque, M. E., Hanif, M. F., Chaion, M. H., Rahman, M., Siddika, S, & Islam, T. (2020). Impacts of Visual Merchandising on Customer Buying Behavior in Bangladeshi Clothing Stores. European Journal of Business and Management Research, 5(6), 53.
Kumar, V., Bak, O., Guo, R., Shaw, S. L., Colicchia, C., Garza-Reyes, J. A., & Kumari, A. (2018). An empirical analysis of supply and manufacturing risk and business performance: a Chinese manufacturing supply chain perspective. Supply Chain Management: An International Journal, 1(1), 1.
Munir, M., Jajja, M. S. S., Chatha, K. A., & Farooq, S. (2020). Supply chain risk management and operational performance: The enabling role of supply chain integration. International Journal of Production Economics, 227(1), 107667.
Njoroge, J. (2021). The role of M-pesa in enabling e-commerce in Kenya. Nairobi, Kenya: University of Nairobi.
Number of social network users worldwide from 2017 to 2025. (2022). Retrieved from https://www.statista.com/statistics/278414/number-of-worldwide-social-network-users/
Parast, M. M., & Subramanian, N. (2021). An examination of the effect of supply chain disruption risk drivers on organizational performance: evidence from Chinese supply chains. Supply Chain Management: An International Journal, 1(1), 1.
Qaisar, A., Sial, M. A., & Rathour, K. (2018). Understanding impulse buying behaviour of customers through the lens of different marketing related promotional practices. Journal of the Punjab University Historical Society, 31(1), 23-35.
Rajagopal, D. (2008). Point of sales promotions and buying stimulation in retail stores. Mexico City, Mexico: Available at SSRN 1261570.
Rindfleisch, A. (2020). Transaction cost theory: past, present and future. AMS Review, 10(1), 85-97.
Schmidt, C. G., & Wagner, S. M. (2019). Blockchain and supply chain relations: A transaction cost theory perspective. Journal of Purchasing and Supply Management, 25(4), 100552.
Shaw, H., Ellis, D. A., & Ziegler, F. V. (2018). The Technology Integration Model (TIM). Predicting the continued use of technology. Computers in Human Behavior, 83(1), 204-214.
Sokić, K., Korkut, D., & Šestanović, A. (2020). Relationship between Impulsivity, Value Orientations and Impulsive Buying. Managing Global Transitions, 18(3), 195-258.
Sürücü, L., & MASLAKÇI, A. (2020). Validity and reliability in quantitative research. Business & Management Studies: An International Journal, 8(3), 2694-2726.
Thomas, A. K., Louise, R., & Vipinkumar, V. P. (2018). Impact of visual merchandising, on impulse buying behavior of retail customers. International Journal for Research in Applied Science and Engineering Technology, 6(2), 474-491.
van Asperen, M., de Rooij, P., & Dijkmans, C. (2018). Engagement-based loyalty: The effects of social media engagement on customer loyalty in the travel industry. International Journal of Hospitality & Tourism Administration, 19(1), 78-94.
van Esch, P., & Stewart Black, J. (2021). Artificial intelligence (AI): revolutionizing digital marketing. Australasian Marketing Journal, 29(3), 199-203.
Voramontri, D., & Klieb, L. (2019). Impact of social media on consumer behaviour. International Journal of Information and Decision Sciences, 11(3), 209-233.
Wong, C. W., Lirn, T. C., Yang, C. C., & Shang, K. C. (2020). Supply chain and external conditions under which supply chain resilience pays: An organizational information processing theorization. International Journal of Production Economics, 226(1), 107610.
Wu, W. Y., Ke, C. C., & Nguyen, P. T. (2018). Online shopping behavior in electronic commerce: An integrative model from utilitarian and hedonic perspectives. International Journal of Entrepreneurship, 22(3), 1-16.
Xu, S. (2008). The concept and theory of material flow. Information Systems Frontiers, 10(5), 601-609.
Yin, J., & Qiu, X. (2021). AI technology and online purchase intention: Structural equation model based on perceived value. Sustainability, 13(10), 5671.
Yusoff, A. S. M., Peng, F. S., Abd Razak, F. Z., & Mustafa, W. A. (2020). Discriminant validity assessment of religious teacher acceptance: The use of HTMT criterion. Journal of Physics: Conference Series, 1529(4), 042045.