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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Factors affecting consumer intentions and decisions to purchase OCOP products: Exploring the role of pride in local specialties Pages 775-784 Right click to download the paper Download PDF

Authors: Thi Lan Le, Quang Hieu Le, Duy Hung Pham

DOI: 10.5267/j.dsl.2025.3.004

Keywords: OCOP products, Purchase decision, Purchase intention, Consumers

Abstract:
The purpose of the study is to identify factors affecting consumers' intention and decision to purchase OCOP products as well as to test the impact of intention to purchase OCOP products on Vietnamese consumers' decision to purchase OCOP products through a case study in Thanh Hoa province. This study uses a combination of qualitative and quantitative research methods. Qualitative research aims to test the reasonableness of each scale and screen observed variables. Quantitative research methods are used through the collection and processing of data from 250 consumers who have purchased OCOP products. Data are collected, processed and analyzed using PLS-SEM software. Based on the use of TAM consumer behavior theory and the development of 4P marketing elements to build a research model. The study added the fifth P, Pride in Local Specialties, as a new factor to match the characteristics of OCOP products. The results of the study showed that the factors: (1) Pride in Local Specialties; (2) Product Awareness; (3) Price Perception; (4) Convenience in Shopping and (5) Product Communication all have a positive impact on consumers' intention to buy OCOP products. The results of the study also showed that the intention to choose OCOP products (INT) has a great impact on consumers' decision to choose OCOP products (DEC).
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Journal: DSL | Year: 2025 | Volume: 14 | Issue: 3 | Views: 910 | Reviews: 0

 
2.

The role of viral marketing relationship and customer reviews as mediating of consumer trust to purchase Indonesian products Pages 2091-2100 Right click to download the paper Download PDF

Authors: Meitiana Meitiana, Vivy Kristinae, Roby Sambung, Rinto Alexandro

DOI: 10.5267/j.uscm.2024.1.023

Keywords: Viral Marketing, Customer Review, Consumer Trust, Purchase Decision

Abstract:
The aim of the research is to analyze the influence of viral marketing and customer reviews on purchasing decisions with consumer trust as a mediating variable. In marketing theory, purchasing decisions can be improved by mediating consumer trust, so that products can be sustainable. The study was conducted on Indonesian iced tea products, which are typical tea leaf products from Indonesia. The type of research used in this research is quantitative and analyzed using PLS. 105 respondents in the research were customers of Indonesian iced tea products in Palangka Raya City. The research results show that viral marketing, customer reviews mediated by consumer trust variables had a significant positive effect on purchasing decisions, viral marketing had a significant positive effect on purchasing decisions, viral marketing had a significant positive effect on consumer trust, customer reviews had a significant positive effect on purchasing decisions, customer reviews had a significant positive effect on consumer trust and consumer trust had a significant positive effect on purchasing decisions for Indonesian Iced Tea products in the city of Palangkaraya.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 3 | Views: 2021 | Reviews: 0

 
3.

Investigating the role of brand image and halal labels on purchase decisions: An empirical study of rice processing firms Pages 481-488 Right click to download the paper Download PDF

Authors: Susi Desmaryani, Novira Kusrini, Weni Lestari, Dwi Septiyarini, Asti Harkeni, Rusli Burhansyah, Juliana C Kilmanun, Dina Omayani Dewi, Gontom Citoro Kifli, Enny Andriani, Dedi Sugandi, Thomas Agoes Soetiarso, Dian Histifarina, Edy Siswanto

DOI: 10.5267/j.uscm.2023.9.004

Keywords: Halal Labels, Purchase Decision, Brand Image, Rice processing companies, Purchase Intention

Abstract:
This study aims to examine the effect of halal labels on purchasing decisions with brand image as an intervening variable in rice processing companies. The study investigates the effect of halal labels on purchasing decisions, the effect of the halal label on brand image and the effect of brand image on purchasing decisions. The research method is quantitative and carried out using an online questionnaire distributed through social media. Determination of the research sample used a purposive sampling method, with the criteria of consumers of rice processing companies domiciled in the last year. 345 filled questionnaires were collected and processed using structural equation modeling (SEM). The results show that the halal label and brand image had a significant effect on purchasing decisions, brand image also played a mediating variable between the effect of halal labels and purchasing decisions. The study contributes to the theory that halal labels and brand image had a positive impact on purchase intentions. Company managers apply a halal label and create a brand image to increase purchase intention. Meanwhile for the industry, the research can be an important reference for consumer responses. Moreover, for academics, the results of this study become a reference for knowledge related to factors related to consumer purchasing decisions in consuming rice including the halal label, price, and brand image aspects.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 1 | Views: 2394 | Reviews: 0

 
4.

Impact of visual merchandising on the purchase decision of consumers from retail stores in central Peru Pages 2447-2454 Right click to download the paper Download PDF

Authors: Gladys Idone Cordova, Sayuri del Rosario Guerreros Surichaqui, Fiorella del Pilar Palomino Ricaldi, Wagner Vi-cente-Ramos

DOI: 10.5267/j.msl.2020.4.005

Keywords: Visual merchandising, Purchase decision, Organization of the exterior of the business, Organization of the interior of the business, Environmental factors of the business, Warehouses

Abstract:
The objective of this research was to determine the factors of Visual Merchandising on con-sumers’ purchase decision in retail stores in the districts of El Tambo and Huancayo, 2019. The study was carried out using the quantitative approach including the scientific method (general) and the deductive method (specific). In addition, the non-experimental - transversal - descriptive research design was used. The survey was used as a technique; applying two questionnaires, one for Visual Merchandising and the other for the purchase decision. The study sample was made up of 384 consumers aged between 20 and 60 years who went to retail stores in the districts of El Tambo and Huancayo and they were randomly selected for the application of the instrument. By means of the structural equation model, it was obtained that the organization of the outside of the business (OBA) had a significant influence on the cultural (p ≤ 0.05) and social (p ≤ 0.05) factors of the purchase decision; and a negative relation-ship with personal (p> 0.05) and psychological factors (p> 0.05). Regarding the organization of the interior of the business (OBI), it did not have any positive relationship with the purchase decision of the consumers of the retail stores surveyed (p> 0.05 for H5, H6, H7 and H8), due to the low knowledge that retailers have regarding the organization of the product at the point of sale. The environmental factors of the business (EFB) generated a positive impact on the cultural (p ≤ 0.05), personal (p ≤ 0.05) and psychological (p ≤ 0.05) purchase decision factors. However, they did not generate a positive impact on the social factor (p> 0.05) of the purchase decision (CSPD). It is concluded that the factors (exterior architecture, interior architecture, and atmosphere) of Visual Merchandising determine the purchase decision of consumers from retail stores in the central region of Peru (districts of El Tambo and Huancayo).
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 11 | Views: 6680 | Reviews: 0

 
5.

The role of social media marketing content features in building brand trust and influencing purchase decision of healthy food and beverage products Pages 233-240 Right click to download the paper Download PDF

Authors: Yunita Handranata, Jessica Siswanto

DOI: 10.5267/j.ijdns.2025.9.024

Keywords: Social Media Marketing, Interactivity, Informativeness, Entertainment, Perceived Relevance, Brand Trust, Purchase Decision

Abstract:
This study investigates the influence of social media marketing content features on consumers' purchase decisions of ready-to-consume healthy food and beverage products. Specifically, it examines the roles of interactivity, informativeness, entertainment, and perceived relevance in shaping brand trust, which in turn affects purchase behavior. Data were collected via an online survey of 241 consumers aged 18–45 residing in Greater Jakarta who engage with related social media content. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the results reveal that informativeness, entertainment, and perceived relevance significantly enhance brand trust. However, interactivity does not have a significant effect. Brand trust is shown to have a strong and positive influence on purchase decisions. These findings highlight the importance of delivering informative, relevant, and engaging content in building consumer trust and encouraging purchase behavior within the healthy food and beverage sector.
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Journal: IJDS | Year: 2026 | Volume: 10 | Issue: 1 | Views: 214 | Reviews: 0

 
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Factors influencing customers’ purchase decision of residential property in Selangor, Malaysia Pages 1341-1348 Right click to download the paper Download PDF

Authors: Dwi Rachmawati, Sakinah Shukri, S. M. Ferdous Azam, Ali Khatibi

DOI: 10.5267/j.msl.2019.5.016

Keywords: Quality, Price, Location, Promotion, Corporate image, Purchase decision, Residential, Property

Abstract:
This paper investigates the factors influencing on customers’ purchase decision of residential properties in Selangor, Malaysia. The study measures the effects of quality, price, location, promotion and corporate image on purchase decision by distributing some questionnaire among 312 randomly selected residents from some selected destinations at Selangor, Malaysia. Descriptive analysis and multiple regression analysis are used for analyzing the data. The findings reveal that quality, price, location, promotion, and corporate image positively and significantly influence on customers’ purchase decision. The results also indicate that location is the most important factor followed by price, quality, corporate image and promotion plays the smallest role on customers’ purchase intention. The study discusses the results and give constructive suggestions for promoting sales figures.
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Journal: MSL | Year: 2019 | Volume: 9 | Issue: 9 | Views: 28177 | Reviews: 0

 
7.

The effects of brand ambassador and trust on purchase decisions through social media Pages 433-438 Right click to download the paper Download PDF

Authors: Dede Suleman, Yohanes Totok Suyoto, Rachman Sjarief, Sabil Sabil, Sofyan Marwansyah, Popon Rabia Adawia, Aprilia Puspasari

DOI: 10.5267/j.ijdns.2022.9.003

Keywords: Brand Ambassador, Trust, Purchase Decision, Repurchase

Abstract:
Social Media is one of the digital marketing media that is widely used today and the presence of the brand ambassador phenomenon is one of the determinants of consumer purchasing decisions for a product advertised on social media. In today's advances in digital technology, whether consumers prefer to be a model for the product and also whether trust in consumers is also a factor in the consumer's decision to buy. The purpose of this study is to examine the effect of brand ambassador and trust variables on consumer decisions to shop online and also purchase decisions on repurchase. In this study the researchers used four variables, twelve dimensions where each dimension was represented by two indicators so that in this study there were twenty-four indicators which would later be changed in the form of questions to respondents. The population used is consumers who have shopped for fashion products using brand ambassadors. Given that the population is very large, the researchers used quota sampling to determine the number of samples. The study used 5 times the number of indicators so that there were 120 samples of respondents who were processed through Structural Equation Modeling analysis techniques with AMOS software. The results of data processing indicate that brand ambassadors and trust significantly influence consumer purchasing decisions. It was found that trust had the greatest influence on trust. Moreover, purchasing decisions have a significant effect on online consumer repurchase.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 7040 | Reviews: 0

 
8.

Increasing consumers to consumers (C2C) e-commerce in central Java, Indonesia Pages 753-762 Right click to download the paper Download PDF

Authors: Suryono Budi Santosa, Mudiantono Mudiantono, Crismona Fenty Murniyono, Hersugondo Hersugondo, Harry Soesanto

DOI: 10.5267/j.ac.2020.6.008

Keywords: Product Quality, Trust, Purchase Decision

Abstract:
Online shopping is recently showing rapid development. There are a lot of e-commerce sites with several categories that appear in the community, along with changes in the way people shop from conventional shopping into virtual shopping. The most publicly visited e-commerce sites are C2C e-commerce sites, namely Tokopedia, Shopee, Bukalapak, and Elevenia. However, the popularity of C2C e-commerce sites must be reviewed since there is a decrease in marketing performance and in brand share over the period 2018-2019, which can weaken and harm C2C e-commerce sites. This research was conducted to analyze the factors that influence trust, purchase intention, and transaction security to improve consumer purchasing decisions of C2C e-commerce sites in Central Java. Using data from 160 respondents who had made purchases on the C2C e-commerce site throughout 2019, ten hypotheses were proposed through the Structural Equation Model (SEM) analysis. The results show that purchasing decisions were influenced by trust. Consumer trust increases if the quality of the products provided by the website is adequate, thus will shape consumer trust.
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Journal: AC | Year: 2020 | Volume: 6 | Issue: 5 | Views: 1904 | Reviews: 0

 
9.

Does fear of missing out give satisfaction in purchasing based on social media content? Pages 409-418 Right click to download the paper Download PDF

Authors: Gunawan Bata Ilyas, Sri Rahmia, Hasmin Tamsah, Yusriadi Yusriadi

DOI: 10.5267/j.ijdns.2021.12.013

Keywords: FOMO, Purchase Decision, Self-Determination Theory, Social Media

Abstract:
The influence of social media in providing the information is undeniable in the current era. How the information is received is then processed as a helpful reference in deciding the purchase is always an exciting thing to discuss. Based on Self-Determination Theory (SDT), in this study, we examined how motivation arises in the form of fear if left behind or not involved in an excellent condition when consuming a product—through quantitative. Data approach collected from 231 sample people, then processed with Structural Equation Modeling using AMOS 23 through Confirmatory Factor Analysis and Model Fit Testing. The study results confirm that social media content can increase fear of missing out (FOMO), encouraging consumers to make purchases. The results of this study show that purchasing decisions influenced by FOMO can provide satisfaction for consumers. Situational Determinants, namely Perceived favorability and Self-relevance can significantly influence FOMO compared to personal traits (fears, worries, and anxieties). The results of this study are in line with Self Determination Theory, where the personal motivation of consumers in making purchases will encourage the creation of satisfaction.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 2 | Views: 7822 | Reviews: 0

 
10.

The effects of social media marketing, store environment, sales promotion and perceived value on consumer purchase decisions in small market Pages 67-72 Right click to download the paper Download PDF

Authors: Haudi Haudi, Ruby Santamoko, Arief Rachman, Yunan Surono, Riko Mappedeceng, Musnaini Musnaini, Hadion Wijoyo

DOI: 10.5267/j.ijdns.2021.10.003

Keywords: Social Media Marketing, Store Environment, Sales Promotion, Perceived Value, Purchase Decision, Small market

Abstract:
The purpose of this research is to analyze the influence of social media marketing on small market purchase decisions and to analyze the influence of the store environment on small market purchase decisions. The study also analyzes the influence of sales promotion on small market purchase decisions as well as the effect of perceived value on small market purchase decisions. The study uses a quantitative method and data collection is performed by distributing questionnaires to 170 respondents who have bought goods in the small market. The research method in this study uses structural equation modeling (SEM) analysis using SmartPLS software. The results of this study reveal that all independent variables have some positive effects on consumer buying decisions. More specifically, the variables of small market environmental conditions, sales promotions, and profit values have significant influences on consumer buying decisions, while social media marketing variables has no significant effect on consumers' buying decisions.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 1 | Views: 2347 | Reviews: 0

 
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