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1.

E-marketing, EWOM, and social media influencers' effects on Intention to purchase and custom-er’s happiness at Amman Stock Exchange Pages 1921-1928 Right click to download the paper Download PDF

Authors: Ahmad Hanandeh, Qais Kilani, Atalla Fahed Alserhan, Zahir Khasawneh, Areej Faeik Khalaf Hijazin, Ibrahim Abu Nahleh, Qais Hammouri

DOI: 10.5267/j.ijdns.2023.7.001

Keywords: E-marketing, EWOM, Social Media Influencers, Intention to Purchase, Customer’s Happiness

Abstract:
The goal of this study was to measure the main effects of e-marketing, e-WOM, and social media influencers on increasing the intention to purchase and enhancing customers’ happiness in the Amman stock exchange. 285 samples represented the research study samples which have been collected, analyzed, and used to discuss the research hypotheses. The research study gave results which showed that e-marketing, e-WOM, and social media influencers’ effects positively on increasing customers’ intention to buy and enhancing customers’ satisfaction and happiness. This research represented each main research variable through its main keys, this research represented e-marketing through internet usage benefits received, simple use with low cost, and behavior and action. The second main variable is the e-WOM, and it is represented in this research through: satisfaction, dissatisfaction and perceived novelty. The third main variable is the social media influencers and it’s represented by: expertise, trustworthiness, and attractiveness. The main output of this study is represented that using digital marketing channels, with knowing peoples’ opinion, and following social media influencers can give customers ability to decide which product have to buy in the way which they can get the maximum benefits. The novelty of this study lies in giving more details about the effects of e-marketing, e-WOM, and social media influencers which are still new fields, and it needs more research for discovering all dimensions. Also, this research is useful and innovative based on choosing the field of this study and it is the Amman stock exchange which can help people to know useful information about the nature of stock investment.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 4 | Views: 2336 | Reviews: 0

 
2.

Antecedents of social media influencers on customer purchase intention: Empirical study in Jordan Pages 125-130 Right click to download the paper Download PDF

Authors: Nida AL-Sous, Dmaithan Almajali, Abdullah Alsokkar

DOI: 10.5267/j.ijdns.2022.11.010

Keywords: Social Media, Instagram, Social Media Influencers, Intention to Purchase, Information quality, Trustworthiness

Abstract:
The present study examined the impact of social media influencers (SMIs) on consumers’ purchasing decisions, by examining the factors affecting purchase intentions of consumers. Online questionnaire was used to gather data from Facebook users as the study respondents. SMIs are currently a promising marketing technique in influencing purchase intention of customers, but in Jordan, studies on this matter are still lacking. This study therefore presented several key factors associated with SMIs in influencing the purchase intention of customers, in Jordanian context. Accordingly, the key factors affecting customer purchase intention through SMIs were examined. A model was proposed and empirically tested and validated using structural equation model (SEM), with data obtained from 390 Jordanian Facebook users. From the results, significant impact of Information Quality (IQ) and Trustworthiness (TRU) on attitude toward a brand, and consequently on purchase intentions of customers, was affirmed.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 4078 | Reviews: 0

 
3.

Exploring the critical success factors of s-commerce in social media platforms: The case of Jordan Pages 163-174 Right click to download the paper Download PDF

Authors: Mohammad Almahameed, Ahmad Obidat

DOI: 10.5267/j.ijdns.2022.11.006

Keywords: Social commerce, Critical success factors, Intention to purchase, Social cognitive theory

Abstract:
The unprecedented growth of social media imposed fierce competition on business companies. That is investors found new methods to expand their business activities, and, in turn, boost their revenues. While there has been a plethora of research done to examine the critical success factors of social commerce (s-commerce) in developed countries, there is a dearth of studies conducted in developing countries. Meanwhile, it has been evident that the significance of these factors may vary across cultures. Therefore, this study, following the social cognitive theory, aims to explore the critical success factors of s-commerce from the perspective of consumers in a developing country. To achieve that, this study utilized a questionnaire that sought information related to factors driving consumers' intention to purchase in s-commerce. Seven hundred and fifty-seven subjects completed the survey. Structural equation modeling techniques were utilized to analyze the data. The findings of this study show that trust in sellers, sociability, electronic Word-Of-Mouth (eWOM), perceived economic benefit, and informational fit-to-task positively influence the intention to purchase in s-commerce. In addition to that, it was found that sociability and eWOM positively influence consumers' trust in sellers. The findings of this study are expected to contribute to the theoretical and practical areas of s-commerce. They are expected to make a significant contribution to the literature on s-commerce adoption from the perspective of a developing country. From a practical point of view, the results of this study should help stakeholders in s-commerce in developing business strategies to better their competitive advantage, retain existing consumers and attract new ones, and, in turn, increase sales and profits.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 1774 | Reviews: 0

 
4.

The effects of social media attributes on customer purchase intention: The mediation role of brand attitude Pages 1543-1556 Right click to download the paper Download PDF

Authors: Hazar Hmoud, Muhamd Nofal, Husam Yaseen, Sultan Al-Masaeed, Bader M. AlFawwaz

DOI: 10.5267/j.ijdns.2022.4.022

Keywords: Social Media, Instagram, Social Media Influencers, Intention to Purchase, Information Quality, Trustworthiness

Abstract:
Social media influencers have proved to be a major influence on customers’ purchasing decisions, especially with the increased usage of social media platforms. Social media influencers provide many opportunities for companies to increase their customer base and sales, and to enhance the attitude towards a brand. Despite the advantages of utilizing social media influencers, there are factors that social influencers need to take into consideration in order to engage customers and influence their decisions to purchase. The purpose of this study is to examine the factors that influence customers’ intention to purchase based on social media influencers. An online questionnaire was used to collect data from 439 Instagram platform users. A partial least square-SEM (PLS-SEM) approach was used to analyze and examine the proposed model. The results indicate that all constructs, namely Information Quality (IQ), Trustworthiness (TRU), Attractiveness (ATT), Meaning Transfer (TRA) and Expertise (EXP) significantly influence customers’ purchase intentions. This finding could provide insights for companies’ decision-makers when it comes to promoting their brands and increasing their sales. In addition, it could provide insights for social media influencers in terms of recognizing the important factors that encourage customers to engage and purchase.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 4 | Views: 7492 | Reviews: 0

 

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