Growing Science » Tags cloud » Customer Trust
Authors: Runggu Besmandala Napitupulu, Nikous Soter Sihombing, Binur Pretty Napitupulu, Erwin Pardede
DOI: 10.5267/j.msl.2020.11.029
Keywords: Brand equity, Customer satisfaction, Customer trust, Interaction variable, Repurchase intention
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 4 | Views: 1959 | Reviews: 0
Authors: Runggu Besmandala Napitupulu, Lilis Suriani Gultom, Lamminar Hutabarat, Sabar LT. Simatupang
DOI: 10.5267/j.msl.2020.10.002
Keywords: Consumer Satisfaction, Customer Trust, Differentiation, Emotional Branding, Non Recursive, Perceived Value
Journal: MSL | Year: 2021 | Volume: 11 | Issue: 3 | Views: 1597 | Reviews: 0
Authors: Edhie Budi Setiawan, Sumirah Wati, Aditya Wardana, Ridho Bramulya Ikhsan
DOI: 10.5267/j.msl.2019.10.033
Keywords: Customer satisfaction, Price fairness, Service quality, Customer trust, Airline industry
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 5 | Views: 8358 | Reviews: 0
Authors: Ismet Esenyel, Mete Girgen
Keywords: Social media, Customer interaction, Customer trust, Customer loyalty, Hotel industry, Tourism and hospitality
Journal: MSL | Year: 2019 | Volume: 9 | Issue: 9 | Views: 1554 | Reviews: 0
Authors: Yanti Mayasari Ginting, Teddy Chandra, Ikas Miran, Yusriadi Yusriadi
DOI: 10.5267/j.ijdns.2022.10.001
Keywords: e-service quality, e-WOM, Customer trust, Customer satisfaction, Repurchase intention
Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 1 | Views: 23345 | Reviews: 0
Authors: Fajar Pasaribu, Warsani Purnama Sari, Tapi Rondang Ni Bulan, Widia Astuty
DOI: 10.5267/j.ijdns.2022.8.001
Keywords: Service quality, Customer satisfaction, Customer trust, Customer loyalty
Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 4 | Views: 4033 | Reviews: 0
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