Operating rooms (OR) are one of the most expensive parts of a hospital with complex processes, and the efficient use of resources is of utmost importance. Therefore, proper management and operation of operating rooms are extremely crucial. OR scheduling ensures that the surgeries are performed at the proper time, patients are treated effectively and safely, resources are used effectively, and staff is increased in work efficiency. Furthermore, accurately scheduled surgeries are safer for patients' healing processes. This is dependent on factors such as the availability of qualified personnel at the appropriate time, the readiness of surgical equipment, and the provision of proper sterilization and hygienic conditions. Surgical team scheduling ensures that surgeries begin on time, are completed effectively, and patients are treated safely. It is also critical to reduce employee fatigue and balance the workload. As a result, integrating surgical teams into operating room scheduling problems provides significant benefits. Accordingly, 29 research articles focusing on the problem of OR scheduling, within the scope of constraints on surgical team members, scheduling strategies, uncertainties, and solution methods, are thoroughly reviewed in this study.

Social commerce is an effective instrument for enterprises aiming to expand their customer base and enhance revenues. By mastering the implementation of social media platforms (SMPs) and surmounting the accompanying hurdles, brands may achieve significant achievements in social commerce. The article investigates the impact of social commerce information sharing (SCIN) on purchase intention and perceived risk in Turkey. This examines the influence of SCIN on customer relationship quality (CRQ) dimensions, including brand trust, commitment, and satisfaction. The study precisely intends to investigate the mediating of CRQ dimensions in the relationship between SCIN and purchase intention. The study also examines the mediator role of perceived risk in the relationship between SCIN and purchase intention. Also, the study examines how online reviews moderate the relationship between SCIN and customer outcomes such as purchase intention and perceived risk. The current study employs a sample of 314 participants from Turkey to explore the relationship between SCIN, brand trust, commitment, satisfaction, purchase intention, and perceived risk. The proposed conceptual model is tested using the Structural Equation Modeling-AMOS statistical approach. The results show that SCIN strongly predicts perceived risk, purchase intention, and CRQ dimensions, such as brand trust, commitment, and satisfaction. Furthermore, the study reveals that perceived risk does not directly mediate the relationship between SCIN and purchase intention. Instead, it confirms that purchase intention is a significant consequence of CRQ dimensions and perceived risk. The results also indicate that online reviews do not moderate the relationship between SCIN and customer outcomes, such as perceived risk and purchase intention. In summary, this study underscores the pivotal role of SCIN in influencing the decision-making process of Turkish customers, particularly in the context of making purchases. The findings carry significant practical implications for marketers of SMPs aiming to influence Turkish consumers, providing valuable insights to enhance their strategy in the Turkish market.

The Orienteering Problem (OP) is an optimization problem that finds the locations and routes that will return the highest profit/benefit, starting from the initial location of the traveler/vehicle, visiting these locations, and ending with the starting location of the tour within a given time or distance limit. There is no obligation to visit all locations in the problem structure. OP has many real-life applications, such as staff routing and disaster relief routing. In this study, OP with Time Windows (OPTW), an extension of OP, is discussed with hotel selection and mandatory visits. Although the main objective of OPTW is profit maximization, it is also essential to minimize the total travel time to complete the tour efficiently. For this reason, we consider the OPTW as a multi-objective problem. In the problem considered here, it is assumed that the profit/benefit, travel time between locations, service period, and time interval that each location can be visited are determined to be known. Within the scope of the study, first, a Mixed Integer Programming (MIP) model is prepared for the problem. Since the proposed mathematical model does not provide solutions in a reasonable time for large networks, the problem is solved by a Constraint Programming (CP) approach. Attractive tourist points of interest for Izmir, one of Turkey's major tourist cities, are determined, and the proposed method is applied to the real-life problem. The problem is modeled as Multi-Objective OPTW with MIP and CP and solved. Also, sensitivity analysis is performed by considering two different scenarios.

The main purpose of this study is to present a framework on the construct, knowledge hoarding by investigating and distinguishing it from related concepts such as knowledge sharing and knowledge hiding. Furthermore, it aims to strengthen our understanding of knowledge hoarding by defining the construct in detail while seeking answers to why employees hoard their knowledge. The present study contains a discussion of related research on knowledge hoarding and its implications for organizations, managers and employees. By integrating research from the fields of knowledge man-agement, human resources management and organizational behavior, this paper attempts to clarify a number of issues about this concept and aims to offer a factual report on what research has to say about it. Knowledge is not an individual, but an organizational asset. In today’s business environ-ment, hoarding knowledge erodes one’s power rather than constituting a source of power. In order to remain competitive in the future, organizations will need to abandon their ideas of information hoarding and embrace knowledge management. Downsizing in organizations and the potential loss of employment due to the global economic crisis alerts the managers to be sensitive to the reasons why the individuals avoid sharing their knowledge. The managerial level should attempt to break the hoarding cycle and create new models for interaction and knowledge sharing. It is important to examine why some employees would sometimes prefer to keep knowledge to themselves. Thus, the present study seeks an answer to that area of under-investigated research.

The collaboration between the universities and industries is currently in the focus of attention globally. Governments, universities, and industries are interested in good and effective collaboration, which would be beneficial for all parties. To foster University-Industry Collaboration, and to help transfer the knowledge and technology between these two parties, academics, politicians and companies are paying attention to science and technology policies more than ever. In this study, the factors affecting the improvement of University-Industry Collaboration are identified and prioritized. In the first step, 20 factors are identified and 12 factors are selected using the Fuzzy Delphi method. Then, using the BWM method, prioritizing the extracted factors is determined for industry sponsorship of the university research. Finally, based on the results, the discussion is conducted and six major strategies are presented to improve this relationship.

This paper examined the relationship between job stress and job performance, along with the moderating effect of emotional intelligence (EI) and perceived organizational support (POS) among employees in the Istanbul financial sector. 564 employees and their 78 immediate supervisors were surveyed. The findings of this study suggest that job stress was negatively associated with job per-formance, where EI and POS were able to reduce the effect of stress on job performance. The re-sults largely support the significant impact of job stress on job performance, moderated through EI and POS as hypostasized. This paper demonstrates the important role of the job stress on job per-formance which contributes to conceptual understanding of organizational efficiency. The study has used self-reports- as well as supervisor reports to study the effects of job stress on organizational performance.

Six Sigma approach is based on decreasing defects and variations in the products and processes, and it provides important benefits to healthcare organizations. This study aims to identify managers’ opinions, who work in private healthcare organizations, about the reasons behind not using Six Sigma in their organizations. The research was performed between December 2016 and March 2018 in private healthcare organizations (private hospitals and medical centers) operating in Turkey and not using Six Sigma approach. Data were collected from managers, who have knowledge about Six Sigma, through using surveys. In this study, survey methodology was used to collect data. According to the results, the biggest barrier related to not using Six Sigma is based on the lack of knowledge about Six Sigma. The other important barrier about the diffusion of Six Sigma within this organizations is related to the lack of support from top management and leaders. Another finding about the reasons of not applying Six Sigma approach is that there is not a statistically significant difference among managers in terms of their managerial position. In order to overcome the lack of knowledge about Six Sigma, it is advised that managers should take steps in the direction of promoting Six Sigma within their current organization, and provide necessary support and leadership about the process.

Traditional project management methods have been used for many years in the implementation and management of projects. With the publication of the agile manifesto in 2001, the interest in agile methods increased and successful results were obtained in the execution and solution of complex projects with agile approaches. Agile approach consists of different structures that can be named as framework or method. Among these agile methods, which are selected and applied according to the suitability and purpose of the project, the most frequently preferred one is SCRUM. In this study, SCRUM, an agile project management technique that has been used frequently in recent years in order to develop a flexible project management process, has been examined, and the effectiveness of the events of the SCRUM technique in minimizing the risks that arise in project management has been evaluated. Determining the effectiveness of these SCRUM events, which each agile project team implements in turn, is very important for the correct and effective allocation of resources. For this purpose, a multi-criteria decision-making model has been proposed to evaluate the effectiveness of 4 SCRUM events within the scope of this study. While the importance weights of the 24 project management risk factors proposed in the solution phase of the created model were determined by the SWARA method, the SCRUM events were evaluated with the WASPAS, COPRAS and EDAS methods and the solution values found by three different methods were compared.

Closed-loop supply chain management is an effective and efficient solution for a set of activities to retrieve a product from a customer and improve its value or to dispose it. Today, designing and planning a closed-loop chain is an inevitable but difficult task. In this research, a scenario-based modeling approach is presented by considering both forward and reverse flows as a closed-loop supply chains in steel industry. The proposed study also develops a multi-product and multi-period model based on a mixed integer linear programming (MILP) approach for profit maximization. The study also considers uncertainty in the amount of raw material, processing, storage and distribution of several products flow. Uncertainty is associated with the quantity and quality of the products in the reverse flow, which are directly affected by customers and sorting centers, respectively. Finally, the model is deployed in Steel industry with real data. The results show that by increasing the quality level of returned products the need for raw materials is reduced and the total profit of the supply chain is increased.

The study examines how Instagram interactions impact customer response in the restaurant context using the Stimulus-Organism-Response (SOR) framework. It explores how interactions on Instagram influence customers' intention to visit a restaurant, online engagement (OEG), and customer involvement (CI). The study highlights the significance of Instagram as a platform for effective interaction and relationship-building with customers, emphasizing its role in the hospitality industry. The study focuses on restaurant pages on Instagram, utilizing structural equation modeling to analyze data from a sample of 242 Instagram users in Turkey who are restaurant customers. The findings reveal that social media (SM) interactions are positively and significantly related to OEG, CI, and visit intention (VI). Furthermore, the results suggest that OEG and CI mediate the relationship between social media interactions (SMI) and VI, supporting the hypotheses concerning the indirect relationships between these variables. This research contributes to understanding SM dynamics and provides insights for restaurant marketers to enhance customer engagement and drive business growth.