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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

The mediating role of employees’ empowerment in the correlation between strategic decision effectiveness and organization’s excellence Pages 583-594 Right click to download the paper Download PDF

Authors: Ali Mohammad Adaileh, Fahd Mohammed Al-Dehaimi, Abdel-Aziz Ahmad Sharabati

DOI: 10.5267/j.uscm.2023.8.013

Keywords: Effectiveness, Strategic decisions, Organizational excellence, Employee empowerment, Commercial banks, Qatar

Abstract:
The paper aims to analyze the influence of the effectiveness of strategic decisions on organizational excellence, through employee empowerment, as an intermediate variable in Qatari commercial banks, where this study is quantitative and uses the descriptive cause-effect approach. The population of this study includes all directors, assistants, deputies, department managers, and branch managers in the six Qatari Commercial Banks, while the field survey method was used for this study. The population number was 336 participants from whom the researchers retrieved 270 questionnaires valid for statistical analysis. The study found that: the level of effectiveness of strategic decisions on organizational excellence and employee empowerment in Qatari commercial banks is high. The findings also showed that there was a significant effect of the effectiveness of strategic decisions on organizational excellence through employee empowerment as an intermediate variable. The study recommended the need for more studies to maintain the approach of the effectiveness of strategic decisions and employee empowerment in Qatari commercial banks, for their important role in organizational excellence, specifically giving freedom of action to employees to solve and encounter work problems.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 1 | Views: 927 | Reviews: 0

 
2.

The effect of performance appraisal on job performance in governmental sector: The mediating role of motivation Pages 2077-2088 Right click to download the paper Download PDF

Authors: Yousif Al-Jedaia, Ahmed Mehrez

DOI: 10.5267/j.msl.2020.2.003

Keywords: Performance Appraisal, Leadership Style, Motivation, Job Performance, Governmental sector, Qatar

Abstract:
The purpose of this paper is to assess the impact of performance appraisal on job performance focusing on the role of Motivation in the governmental sector in Qatar. While many organiza-tions consider performance appraisal (PA) an important tool to measure and evaluate employees’ performance, PA can be used as an effective tool to maintain the capabilities and effectiveness of the workforce. In general, PA can be a crucial tool to motivate employees and leverage their job performance and thus can be considered as a competitive advantage over rivals. This paper has identified main factors of PA from the previous pieces of literature and prioritized the most influencing factors affecting PA such as purpose (PAP), criteria (PAC), leadership (PAL), and methods of evaluations (PAE) on employee’s motivation as well as their relationships with job performance. Besides, the study sought to fill the literature gap on the performance management field in the context of Qatar for future research. In the course of this study, descriptive research design was adopted in the form of a survey. The survey was distributed, and 294 responses were collected. The conclusion of the finding was that the PAP and PAE had impacts on employee’s motivation and job performance, while PAC and PAL did not. In addition, the findings illustrate a positive correlation between employee’s motivation and performance. Human Resource managers of organizations may use findings to better support employees’ motivation and performance.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 9 | Views: 25715 | Reviews: 0

 
3.

Social responsibility and competitiveness in hotels: The role of customer loyalty Pages 1797-1802 Right click to download the paper Download PDF

Authors: Ahmed Mehrez

DOI: 10.5267/j.msl.2019.12.039

Keywords: Social Responsibility (SR), Sustainability, Customer Loyalty, Competitiveness, Hotel industry, Qatar

Abstract:
The concept of Social Responsibility (SR) has been evolved during the last decade and most organisations care about their society and the environment. While incorporating SR programs through organizational strategies would be mostly optional, the benefits of “doing a good business” may enhance competitiveness. Hospitality industry is not far from this where hotel sector can achieve several desirable outcomes adopting SR initiatives. Despite the fact that many services are intangible by their nature and they are evaluated based on perceptions, the willingness created by social initiatives can lead to an advantage through brand image. In re-turn, a “good social reputation” can create and maintain customer loyalty in hotels and hospi-tality. This paper investigates the role of SR on competitiveness through the mediating role of customer loyalty. A model is developed and examined through hotel industry in Qatar. Statis-tical results show that all research hypotheses were accepted and customer loyalty could be retained by incorporating SR values affecting competitiveness in hospitality industry in Qatar.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 8 | Views: 1222 | Reviews: 0

 
4.

Impact of AMO enhancing human resource management practices on sustainable competitive advantage in insurance companies in Qatar Pages 1827-1834 Right click to download the paper Download PDF

Authors: Tamadur Mesfer Al-shahwani

DOI: 10.5267/j.msl.2019.12.036

Keywords: AMO Model, Human Resource Management Practices, Sustainable Competitive Advantage, Insurance Companies, Qatar

Abstract:
This research aims to explore the impact of ability, motivation, and opportunity (AMO) model to enhance human resource management practices on sustainable competitive advantage. The dimensions of the AMO model were ability-enhancing human resource management practic-es, motivation-enhancing human resource management practices, and opportunity-enhancing human resource management practices. The population consisted of all managers on the top managerial level at insurance companies. The purposive sample was composed of (124) man-agers, where the questionnaires returned, and valid for statistical analysis were (106), with the responding rate (85.5%). Structural equation modeling was used for statistical analysis and testing research's hypotheses. The results indicated that all dimensions of AMO model to en-hance human resource management practices had influenced on sustainable competitive ad-vantage. Hence, the recommendations were oriented to the organizations to improve the recruitment and training practices, as well as encouraging the employees by fair compensations and empowering them to achieve the organization's goals.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 8 | Views: 2993 | Reviews: 0

 
5.

The effect of total quality management practices on employee performance: The moderating role of knowledge sharing Pages 77-90 Right click to download the paper Download PDF

Authors: Nasser Abdul Ghani Al- Saffar, Abdallah Mishael Obeidat

DOI: 10.5267/j.msl.2019.8.014

Keywords: TQM, Knowledge sharing, Qatar, Employee performance

Abstract:
This study aimed to identify the effect of Total Quality Management (TQM) practices on their dimensions on employee performance who worked for Qatar Ministry of Interior, with the moderating share of knowledge. The components of TQM include customer focus, employee participation, continuous improvement, leadership & good vision and operations manage-ment. The study uses a quantitative research, where 280 questionnaires are collected from respondents to obtain the necessary information for testing the hypotheses of the study. Multiple regression and gradient regression are used to analyze the research data. The results indicate that TQM practices with its dimensions had effects on employee performance through knowledge sharing. The results of this study contribute to develop and implement different strategic directions that enhance the performance of employees through the adoption of TQM and the dissemination of a culture of knowledge sharing.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 1 | Views: 25300 | Reviews: 0

 
6.

The impact of human resource practices on job satisfaction and intention to stay in emerging economies: Model development and empirical investigation among high caliber governmental employees in Qatar Pages 425-442 Right click to download the paper Download PDF

Authors: Ahmed Mehrez, Anas Bakri

DOI: 10.5267/j.msl.2018.12.007

Keywords: Human Resource, Organizational culture, Leadership style, Job satisfaction, Organizational commitment, Intention to stay, Job turnover, Governmental sectors, Qatar

Abstract:
High rates in turnover of skilled employees can turn to be a very significant concern in organizations world-wide. Turnover affects productivity, product or service quality and of course profitability. As Human Resources (HR) activities can be considered as a primary source of sustainable competitive advantage in organisations, it would also play a major role in employees’ intention to stay or to leave. This paper examines the influence of different human resource practices on employees’ job satisfaction and organizational commitment and eventually on job turnover with a focus on the governmental sector in the State of Qatar. In order to develop such investigation, a model was suggested and an online questionnaire was developed and distributed. Hypotheses were tested on a sample of more than 250 highly ranked employees in Qatar. Statistical correlations were conducted to examine the relationships among variables under investigation. The results show that positive relationships were observed between the HR practices under investigation and job satisfaction and organizational commitment which indicate intention to stay.
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Journal: MSL | Year: 2019 | Volume: 9 | Issue: 3 | Views: 2323 | Reviews: 0

 
7.

Artificial intelligence and entrepreneurship education: A paradigm in Qatari higher education institutions after covid-19 pandemic Pages 695-706 Right click to download the paper Download PDF

Authors: Menahi Mosallam Alqahtani

DOI: 10.5267/j.ijdns.2023.3.002

Keywords: Artificial Intelligence, Entrepreneurship Education, Higher Education Institutions, Covid-19, Qatar

Abstract:
The spread of the Covid-19 pandemic and the interruption of personal communication between the teacher and students in higher education led to the need for finding solutions that enable the continuation of the educational process and ensure access to accurate information that improves the level of human capital in dealing with dynamic environments. Therefore, this research sought to analyse the impact of the application of artificial intelligence in entrepreneurship education in Qatari higher education institutions after the Corona pandemic. The measurement of artificial intelligence was based on dimensions (machine learning, natural language processing, expert systems, and machine vision), while entrepreneurship education was measured by dimensions of (entrepreneurial cognition, entrepreneurial competence, and innovation spirit). The research followed an experimental quantitative approach based on collecting data from Qatari university students using a questionnaire developed for the research purpose. Hence, the convenience sample used in the research was composed of 402 students from various Qatari universities, which represents a response rate of 67% from the distributed questionnaires. The statistical analysis of the research data was based on the covariance-based structural equation modeling technique (CB-SEM). The results of the research indicated that all dimensions of artificial intelligence had a positive impact on entrepreneurial education, with the highest impact being machine vision and the lowest impact being natural language processing. Accordingly, the results of the research revealed the need to invest in technological capabilities for supporting the educational system aimed at generating innovative human resources capable of coping with the uncertainty of the work environment.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 2 | Views: 2201 | Reviews: 0

 
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Investigating the impact of electronic health record on healthcare professionals Pages 63-74 Right click to download the paper Download PDF

Authors: Amira Mohammed, Ahmed Mehrez, Lamia Aladel

DOI: 10.5267/j.ijdns.2020.11.001

Keywords: Electronic health record (EHR), Healthcare professionals, Private hospitals, Qatar

Abstract:
Although there is a significant influence of implementing the electronic health records (EHR) system in Qatar, there are very limited studies reviewed and analyzed the influence of implementing the EHR system on healthcare professionals in Qatar. This research aims to assess, summarize, and analyze the influence of the EHR system in healthcare settings in Qatar. The outcome of assessing the implementation of the EHR system may have advantages and disadvantages, which can impact healthcare professionals in healthcare settings in Qatar. The main objective is to evaluate EHR on healthcare professionals in healthcare. A total number of 210 participants were selected randomly from three private hospitals in Qatar. A validated survey distributed to physicians, pharmacists, nurses, and dietitians who work in these healthcare hospitals in Qatar. The purpose is to identify whether the outcome of using the EHR system improved healthcare professionals’ work after it has shifted from using files and hand-writing paperwork to the EHR system. By applying online survey, results indicate that most healthcare professionals positively perceive the use of the EHR system as a valuable system.
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Journal: IJDS | Year: 2021 | Volume: 5 | Issue: 1 | Views: 2436 | Reviews: 0

 

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