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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Linking the role of supply chain service, collaborative governance and multiple stakeholder participation in the immigration services quality Pages 721-732 Right click to download the paper Download PDF

Authors: Budy Mulyawan, Koesmoyo Ponco Aji, Anna Erliyana, Wilonotomo Wilonotomo, Sri Kuncoro Bawono, Mochamad Ryanindityo, Rita Kusuma Astuti, Arief Febrianto

DOI: 10.5267/j.uscm.2024.10.003

Keywords: Supply chain service, Collaborative Governance, Multiple Stakeholder Participation, Immigration Service Quality, Immigration, Indonesia, PLS-SEM

Abstract:
In this digital era, collaborative management is needed to improve service quality and be supported by multiple stakeholder participation to provide optimal service. This research aims to investigate the role of collaborative governance in the quality of immigration services and the role of numerous stakeholder participation in the quality of immigration services. Investigate the correlation between supply chain service and service quality. This research method uses a quantitative method approach, research data was obtained by distributing online questionnaires via the Google Form platform. The questionnaire is designed to contain statement items on a Likert scale of 1 to 7. A 7-point Likert scale can minimize measurement errors and be more precise. The Likert scale used in this research is (1) strongly disagree, (2) disagree, (3) quite disagree, (4) Neutral, (5) quite agree, (6) agree, (7) Strongly agree. The respondents for this research were 567 senior employees of the immigration department in Indonesia who were determined using a simple random sampling method. Research data analysis uses the partial least squares (PLS) structural equation modelling (SEM) approach with data processing tools using SmartPLS 4.0 software. The variables in this research are the dependent variables, namely collaborative governance, and multiple stakeholder participation and the dependent variable is the quality of immigration services. The stages of data analysis are validity testing, reliability testing and significance testing of hypothesis testing. Based on the results of the analysis and discussion that have been presented in this research, this research uses the Partial Least Square (PLS) method for data analysis, it can be concluded as follows, it is concluded that collaborative governance has a positive and significant relationship to the quality of immigration services, multiple stakeholder participation has a positive and significant relationship to the quality of immigration services. Supply chain service has a positive and significant relationship with service quality. Implementing collaborative governance can encourage improvements in the quality of immigration services. Implementing multiple stakeholder participation can encourage improvements in the quality of immigration services.
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Journal: USCM | Year: 2025 | Volume: 13 | Issue: 4 | Views: 143 | Reviews: 0

 
2.

Evaluating the impact of project procurement strategies on supply chain efficiency: The role of vendor relationship management as a mediator variable Pages 211-226 Right click to download the paper Download PDF

Authors: Adnan Taha, Sarwar Khawaja, Fayyaz Qureshi, Firas Rashed Wahsheh

DOI: 10.5267/j.uscm.2024.8.010

Keywords: Jordanian Construction Industry, PLS-SEM, Project Procurement Strategies, Supply Chain Efficiency, Vendor Relationship Management

Abstract:
This study evaluates the impact of project procurement strategies on supply chain efficiency in the Jordanian construction industry, with vendor relationship management as a mediating variable. The target population was the 25000 construction industry specialists in Jordan. According to purposeful sampling technique and more specifically, stratified random sampling, 454 subjects were asked to complete questionnaires. Partial least squares structural equation modeling was employed for the analysis of data for the test of the hypotheses. This research also revealed that the project procurement strategies which are Just-In-Time, Multiple Sourcing, and Single Sourcing have positive impacts with a statistical significance to the supply chain efficiency dimensions of Demand Forecasting, Supply Chain Integration and Collaboration and Communication. Vendor relationship management was also a partial mediator to these relations. These implications can be summed up for the construction firms and policymakers in Jordan to understand how strategic procurement approach and proper relations with the vendors can improve the performance of the supply chain. This work aims to benefit the academia as it fills a gap in the existing literature by analysing the relationship between procurement strategies, its actors (vendors), and supply chain performance within a developing country environment. The analysis with the help of PLS-SEM enables us to look at both the direct and the indirect effects in such relationships.

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Journal: USCM | Year: 2025 | Volume: 13 | Issue: 2 | Views: 189 | Reviews: 0

 
3.

The dynamic role of the Internet of Things (IoT) on the excel performance of Islamic banks in United Arab Emirates Pages 261-286 Right click to download the paper Download PDF

Authors: Hisham O. Mbaidin

DOI: 10.5267/j.dsl.2024.3.003

Keywords: IoT, PLS-SEM, Resource-Based View (RBV), Islamic Banking Theories, Fraud Triangle Theory, Islamic banks

Abstract:
The rapid advancement of technology has substantially impacted numerous sectors, including the banking industry. It is now apparent that the banking industry is affected by the innovative role that the Internet of Things (IoT) plays, which affects a multitude of operations and services. This study uses a quantitative approach and PLS-SEM to investigate the widespread impact of Internet of Things (IoT) technology on the Excel Performance of Islamic Banks in the UAE. The study integrates the Resource-Based View (RBV), Islamic Banking Theories, and Fraud Triangle Theory to create a complete framework. The research's reliability is supported by a sample of 407 replies from 504 participants. The findings strongly support the hypotheses that IoT integration improves Islamic banking performance in the UAE, such as data analytics, customer service, automation systems, fraud detection capabilities, and asset-backed finance, while aligning with Sharia Principles and improving risk-sharing mechanisms. However, the influence of IoT on escalating fraudulent activities and hence negatively impacting performance was not proven. The study emphasizes the importance of IoT in improving operational efficiency and customer satisfaction in Islamic banks in the UAE.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 2 | Views: 803 | Reviews: 0

 
4.

The role of AI integration and governance standards: Enhancing financial reporting quality in Islamic banking Pages 83-98 Right click to download the paper Download PDF

Authors: Hisham O. Mbaidin, Nour Qassem Sbaee, Isa Othman AlMubydeen, U.M Chindo, Khaled Mohammad Alomari

DOI: 10.5267/j.dsl.2023.12.001

Keywords: Artificial Intelligence, Financial Reporting Quality, Islamic Banking, UTAUT Model, PLS-SEM

Abstract:
The objective of this research is to investigate the impact of Artificial Intelligence (AI) on improving the quality of financial reporting in the Islamic banking industry. The study is conducted within the theoretical framework of the Unified Theory of Acceptance and Use of Technology (UTAUT). The study utilized Partial Least Squares Structural Equation Modelling (PLS-SEM) to examine the data collected from a sample of 364 professionals working in the field of Islamic banking. The results of our study suggest that Performance Expectancy, Effort Expectancy, and Social Influence are important factors in predicting individuals' Behavioural Intention to use Artificial Intelligence (AI). Additionally, the presence of Facilitating Conditions further enhances the impact of these factors on individuals' actual Use Behaviour. Significantly, it was shown that Use Behaviour played a significant role in determining the perceived quality of financial reporting. Nevertheless, the study did not find empirical evidence to demonstrate the direct influence of Behavioural Intention on Financial Reporting Quality. This implies that the actual implementation of Artificial Intelligence is required to fully realize its advantages. The use of artificial intelligence (AI) into governance frameworks presents a potentially advantageous pathway for Islamic banks to uphold Shariah principles, while concurrently bolstering accountability and fostering ethical banking practices.
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Journal: DSL | Year: 2024 | Volume: 13 | Issue: 1 | Views: 1395 | Reviews: 0

 
5.

Supply chain performance: Investigating the role of compensation and organizational support in the government organization Pages 87-96 Right click to download the paper Download PDF

Authors: Anindito Rizki Wiraputra, Sri Kuncoro Bawono, Sohirin Sohirin, Koesmoyo Ponco Aji, Agung Sulistyo Purnomo, Intan Nurkumalawati, Mochamad Ryanindityo

DOI: 10.5267/j.uscm.2024.7.012

Keywords: Compensation, Supply chain performance, Immigration office, Organizational Support, PLS-SEM

Abstract:
This research aims to analyze the relationship between compensation and supply chain performance and to analyze the relationship between organizational support and supply chain performance at the immigration office. The research method uses a quantitative associative survey method. The analysis used in this research is partial least squares-structural equation modeling (PLS-SEM). The population of this study were senior employees of government organization or immigration offices in Indonesia and the research respondents were 467 senior employees who were selected using a simple random sampling method. Research data was obtained by distributing online questionnaires via social media. The online questionnaire contains statement items and is designed using a 7 Likert scale. The Likert scale used in this research is (1) strongly disagree, (2) disagree, (3) quite disagree, (4) Neutral, (5) quite agree, (6) agree, (7) strongly agree. Data processing uses SmartPLS 4.0 software, and the data analysis stages are testing the outer model and inner model, testing the inner model by carrying out validity tests, reliability tests while the inner model tests hypothesis or significance tests. The results of this research are that compensation has a positive and significant relationship to supply chain performance at the immigration office and organizational Support has a positive and significant relationship to supply chain performance at the immigration office. By implementing a fair and good compensation system, it will encourage supply chains to improve their performance. Supply chains will try to improve their performance because the better their performance, the supply chain will receive better compensation. Work motivation has a positive and significant effect on supply chain performance. Organizational support is very important for supply chain behavior. The organization has an obligation to develop a climate that supports consumer orientation.

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Journal: USCM | Year: 2025 | Volume: 13 | Issue: 1 | Views: 223 | Reviews: 0

 
6.

Linking supply chain service quality and use of information technology on customer satisfaction Pages 2455-2462 Right click to download the paper Download PDF

Authors: Sri Kuncoro Bawono, Sohirin Sohirin, Koesmoyo Ponco Aji, Agung Sulistyo Purnomo, Intan Nurkumalawati, Anindito Rizki Wiraputr, Wilonotomo Wilonotomo

DOI: 10.5267/j.uscm.2024.5.023

Keywords: Supply chain Service quality, Consumer satisfaction, The use of information technology, Immigration organization, PLS-SEM

Abstract:
This research has the aim of analyzing the relationship between the supply chain service quality variable and consumer satisfaction, analyzing the use of information technology variable on consumer satisfaction at the Immigration organization. This research method is associative quantitative research and aims to determine the relationship between two or more variables. In this way, we can build a theory that functions to predict and control a phenomenon. The population in this study were all immigration organization employees. In this research, an analysis model is used, namely Structural Equation Modeling (SEM). In this study, the number of respondents was 613 immigration organization customers. The sampling technique used in this research is nonprobability sampling. In this research, the data collection method used was the questionnaire method. The instrument used to measure this research variable is a 5-point Likert scale. Data processing in this research uses SmartPLS software. The stages of data analysis in this research are the outer model test which includes convergent validity, discriminant validity and composite reliability as well as inner model analysis, namely hypothesis testing. Based on data analysis, it is concluded that Supply chain service quality has a positive and crucial impact on consumer satisfaction. The use of information technology has a positive and crucial impact on consumer satisfaction.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 496 | Reviews: 0

 
7.

Linking of digital supply chains and digital transformation on the competitiveness of government companies in the supply chain 4.0 era Pages 2881-2890 Right click to download the paper Download PDF

Authors: Siwi Dyah Ratnasari, Yupono Bagyo, Windhu Putra, Irmawati Irmawati, Soetji Andari, Elly Kuntjorowati, Dingse Pandiangan, Sushardi Sushardi

DOI: 10.5267/j.uscm.2024.4.015

Keywords: Digital supply chain, Digital transformation, Competitiveness, PLS-SEM, Government companies

Abstract:
In the ever-growing digital era, technology has changed various aspects of human life, including the way governments manage supply chains in procuring goods and services. Digital transformation has opened new opportunities to increase efficiency, transparency, and accountability in procurement in government companies. This research aims to investigate the relationship between digital supply chains and competitiveness and the relationship between digital transformation and the competitiveness of government companies. This type of research is quantitative through survey methods. The population of this research is employees of government logistics companies who are responsible for supply chain processes, have digital activities and implement Enterprise Resource Planning (ERP). The research questionnaire was designed using a Likert scale of 1 to 9, a scale of 1 indicating strongly disagree and a scale of 9 indicating strongly agree. Questionnaires were distributed via social media to 780 employees of government logistics companies related to supply chain processes, respondents were determined using a simple random sampling method. Of the 780 questionnaires that were returned, 570 were returned for analysis. Data analysis uses the partial least square-structural equation modelling (PLS-SEM) method with data analysis tools, namely SmartPLS 3.0. The data analysis stages are reliability, validity and hypothesis testing. The independent variables of this research are digital supply chain and digital transformation. The dependent variable is the company's competitiveness. The results of this research show that digital supply chains have a positive and significant relationship to competitiveness and digital transformation has a positive and significant relationship to competitiveness. By utilizing digital technology optimally, companies can obtain several extraordinary benefits. Among other things, companies will be able to expand markets and increase revenue more effectively. Apart from that, digital technology also makes it easier to monitor business activities, create structured financial reports, and reduce costs, especially in terms of marketing, logistics and shipping.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 606 | Reviews: 0

 
8.

Impact of leadership styles on faculty performance: Moderating role of organizational culture in higher education Pages 1-20 Right click to download the paper Download PDF

Authors: Amna Rasool Jamali, Arabella Bhutto, Mahvish Khaskhely, Waqar Sethar

DOI: 10.5267/j.msl.2021.8.005

Keywords: Leadership Style, Organizational Culture, Faculty Performance, Full Range Leadership Model, Competing Value Framework (CVF), PLS-SEM

Abstract:
There are many leadership styles, which have different impacts on employees' performance. In higher education, faculty performance depends on many factors including Leadership style & Organizational culture. This study aims to examine the effect of leadership styles on faculty performance (FP) and more specifically to examine the moderating effect of Organizational Culture in the association between leadership styles and faculty performance in higher education institutions (MUET, Jamshoro). This study used quantitative methodology to identify the leadership styles which exist in MUET, Jamshoro, and their impact on faculty performance with organizational culture as moderator. It used both the sampling techniques probability and non-probability, and the sample size was 384 and the data was analyzed in SmartPLS 3. For leadership style, Full Range Leadership Model was adopted and for organizational culture, Competing Value Framework (CVF) was used. This study found that Transformational (TF) leadership has a positive significant relation with faculty performance at MUET, Jamshoro. And Organizational Culture (OC) as moderator negatively moderates the relation between Laissez-faire (LF) leadership and faculty performance (FP). According to faculty, transformational leadership is best suited to promote their performance on account of giving them challenging work, autonomy, mutual trust, through supporting subordinates' creativity, improving their confidence, and maintaining collaborations. Laissez-faire leadership also exists in an academic institution and has a positive impact on faculty performance. However, Transactional leadership has a negative impact on faculty performance. The future study could be conducted in other universities, or a comparison of leadership styles can be made between public and private universities with different models of leadership style and with different organizational culture models.
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Journal: MSL | Year: 2022 | Volume: 12 | Issue: 1 | Views: 25223 | Reviews: 0

 
9.

The effect of financial technology on financial performance in Jordanian SMEs: The role of financial satisfaction Pages 1019-1030 Right click to download the paper Download PDF

Authors: Bashar Younis Alkhawaldeh, Hamzeh Alhawamdeh, Mohammad Abdel Mohsen Al-Afeef, Arkan Walid Al-Smadi, Mohammad Almarshad, Baha Aldeen Mohammad Fraihat, Mustafa Mohamed Soumadi, Maher Nawasra, Alrefai A. Alaa

DOI: 10.5267/j.uscm.2023.4.020

Keywords: Financial Technology, Financial Performance, Financial Satisfaction, SMEs, PLS-SEM

Abstract:
The research paper investigates the relationship between financial technology (FinTech) adoption, financial satisfaction, and financial performance among consumers in Jordan. The study uses Partial Least Squares-Structural Equation Modeling (PLS-SEM) to analyze data collected from a sample of 500 SMEs in Jordan. The results of the study suggest that FinTech adoption positively affects financial performance, while financial satisfaction mediates the relationship between FinTech adoption and financial performance. The study also found that financial satisfaction has a significant impact on financial performance, suggesting that customers who are satisfied with their financial situation are more likely to achieve better financial performance. In conclusion, the study provides valuable insights into the role of financial satisfaction as a mediator in the relationship between FinTech adoption and financial performance, highlighting the importance of understanding the factors that influence customer satisfaction and the adoption of FinTech services in the financial industry. These findings have implications for financial service providers and policymakers in Jordan, as well as in other countries with similar economic and social conditions, where the adoption of FinTech is rapidly increasing.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 3 | Views: 2799 | Reviews: 0

 
10.

Factors affecting career success: The case of graduate students Pages 3151-3158 Right click to download the paper Download PDF

Authors: Quan Minh Quoc Binh, Chau Ngoc Thao Nguyen

DOI: 10.5267/j.msl.2020.5.007

Keywords: Career success, Graduate students, PLS-SEM, Vietnam

Abstract:
The purpose of this paper is to explore factors affecting career success of graduate students from Ho Chi Minh City Open University in Vietnam. By employing mixed research method with qualitative and quantitative techniques, we first conducted in-depth interview with 20 graduate students to find out factors that can affect their career success, and then quantitative data was collected with a survey of 436 graduate students in Vietnam. We employ Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart PLS 3.2 software to analyze the collected data. The finding suggests that individual competences, working experience, personal networks and organizational structure were crucial factors that influence objective career success, while individual aspirations and personal networks were important factors for subjective career success. The paper provides important implications for organizations and educational institutions to enhance career success of their workers.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 13 | Views: 1917 | Reviews: 0

 
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