Over the years, organizations have witnessed a transformational change at global market place. Integration of operations and partnership have become the key success factors for organizations. In order to achieve inclusive growth while operating in a dynamic uncertain environment, organizations irrespective of the scale of business need to stay connected across the entire value chain. The purpose of this paper is to analyze Enterprise Resource Planning (ERP) implementation process for Small and Medium Enterprises (SMEs) in India to identify the key enablers. Exhaustive survey of existing literature as a part of secondary research work, has been conducted in order to identify the critical success factors and usefulness of ERP implementation in different industrial sectors initially and examines the impact of those factors in Indian SMEs. Kernel Principal Component Analysis (KPCA) has been applied on survey response to recognize the key constructs related to Critical Success Factors (CSFs) and tangible benefits of ERP implementation. Intuitionistic Fuzzy set theory based Technique of Order Preference by Similarity to Ideal Solution (TOPSIS) method is then used to rank the respective CSFs by mapping their contribution to the benefits realized through implementing ERP. Overall this work attempts to present a guideline for ERP adoption process in the said sector utilizing the framework built upon KPCA and Intuitionistic Fuzzy TOPSIS. Findings of this work can act as guidelines for monitoring the entire ERP implementation project.

Kinetics of the oxidation of primary aliphatic alcohols has been carried out using phase transferred monochromate in benzene. Tetrabutylammonium bromide (TBAB) and tetrabutylphosphonium bromide (TBPB) are used as phase transfer catalysts (PT catalyst). The reaction shows first order dependence on both [alcohol] and [monochromate ion]. The oxidation leads to the formation of corresponding aldehyde and no traces of carboxylic acid has been detected. The reaction mixture failed to induce the polymerization of added acrylonitrile which rules out the presence radical intermediates in the reaction. Various thermodynamic parameters have been evaluated and a suitable mechanism has been proposed.

This paper deals with the development of an inventory model for Weibull deteriorating items with constant demand when delay in payments is allowed to the retailer to settle the account against the purchases made. Shortages are not allowed and the salvage value is associated with the deteriorated units. In this paper, we consider two cases; those are for the case payment within the permissible time and for payment after the expiry of permissible time with interest. Numerical examples are provided to illustrate our results. Sensitivity analysis are carried out to analyze the effect of changes in the optimal solution with respect to change in one parameter at a time.

Flexibility has been cited as a key factor to enhance the performance of flexible manufacturing sys-tem (FMS). The main aim of this paper is to rank the flexibility of FMS. The ranking decisions are complex in the manufacturing field to analyze a number of alternatives based on a set of some attributes. In this research, two MADM methods i.e. MOORA (i.e. multi-objective optimization on the basis of ratio analysis) and weighted Euclidean distance based approach (WEDBA) are used for ranking of flexibility in FMS for new part development. MOORA approach can give de-cision with or without considering relative importance of attributes i.e. attribute weights. While in WEDBA, integrated attribute weights are used for evaluation which included the subjective and objective weights of attributes. Objective weights are calculated by entropy method and subjective weights are calculated by analytic hierarchy process. MOORA is applied in two ways i.e. ratio based and reference point analysis. Ranking of fifteen flexibility of FMS done on the basis fifteen variables which effect flexibility of FMS. The results of MOORA and WEDBA approach shows that product flexibility has the top most flexibility in fifteen flexibilities and programme flexibility has the least impact in fifteen flexibilities.

Now-a-days, the offer of credit period to the retailer for settling the account for the units purchased by the supplier is considered to be the most beneficial policy. In this article, an attempt is made to formulate an economic order quantity model under fuzzy environment where delay in payment for the retailer is permissible. The demand rate, ordering cost and selling price per item are taken as triangular fuzzy numbers. The ?-cut representation method is used to calculate the optimum cycle time and total optimum cost. The optimum cycle time and total optimum cost in fuzzy sense is de-fuzzified using the centre of gravity method.

This paper presents the application of the new method in the process of making the decisions on the scooters selection. The Fuzzy AHP method was used to obtain the weight coefficients of criteria, on the basis of which the alternatives were evaluated. The selection of criteria for evaluating scooters was based on an analysis of available manufacturer website. The evaluation and selection of scooters was carried out using a new multi-criteria decision making (MCDM) method. The present study tries to identify the attributes like kerb weight, mileage, top speed, fuel tank capacity and price playing prominent role in the buying behavior of the working women while purchasing scooters. Fuzzy-AHP method has been used to obtain the relative weights of the criteria, on the basis of which the alternatives are evaluated using new MCDM. The TOPSIS and MABAC methods were tested under the same conditions. The stability of the result obtained by this method is established through a sensitivity analysis.

This paper presents the application of the new method in the process of making the decisions on the scooters selection. The Fuzzy AHP method was used to obtain the weight coefficients of criteria, on the basis of which the alternatives were evaluated. The selection of criteria for evaluating scooters was based on an analysis of available manufacturer website. The evaluation and selection of scooters was carried out using a new multi-criteria decision making (MCDM) method. The present study tries to identify the attributes like kerb weight, mileage, top speed, fuel tank capacity and price playing prominent role in the buying behavior of the working women while purchasing scooters. Fuzzy-AHP method has been used to obtain the relative weights of the criteria, on the basis of which the alternatives are evaluated using new MCDM. The TOPSIS and MABAC methods were tested under the same conditions. The stability of the result obtained by this method is established through a sensitivity analysis.

A central problem of tool management in Versatile Multi-tool machining centres is to decide how to batch the parts to be produced and what tools to allocate to the machine in order to maximize utilization of these expensive machines. Various authors have proposed heuristics and/or mathematical models to minimize the batches of parts to be manufactured in a production period. There is no comprehensive study reported to compare the number of actual batches (stoppages) formed with and without processing time considerations. In this paper, the sequential deterministic heuristics (SDHs) are appropriately adapted to include processing time of operations in the formation of groups. The modified heuristics are more realistic in reducing machine stoppages due to tools. Some stochastic search techniques have also been adapted to compute the number of groups. The results are compared with those obtained from SDHs and standard search techniques. The results indicate that the adapted search techniques are powerful approaches for forming optimum number of batches of parts and tools.

In this study, a volume flexible inventory system for deteriorating items with stock & time dependent demand has been developed over a finite planning horizon. Shortages are permitted with partial backorder. Uncertainties are inherent in real inventory problems due to complexities of market situation. This uncertainty can be handled by the concept of randomness. As a result, backorder rate is taken as random and follows a probability distribution. All the costs are influenced by the learning effect. The optimal number of production cycles that minimize the total cost is considered. Numerical illustrations together with sensitivity analysis are given to elucidate the model. Furthermore, the numerical results of the finite planning horizon model have been plotted graphically.

This study attempts to assess the moderating impact of recently introduced tourist relationship management (TRM) framework on service quality perception-tourist satisfaction-destination loyalty link. Tourist relationship management framework draws inspiration from customer relationship management (CRM) model with validated addition of dimensions compatible to tourism dynamics. The study, carried out in Santiniketan, India, confirmed moderating impact of dimensional performance of tourist relationship management on perceived tourism service quality-tourist satisfaction-destination loyalty link.