How to cite this paper
Al-Madi, F., Alfalah, T., Shraah, A & Abu-Rumman, A. (2021). Supply chain practices and organizational performance: Evidence from Jordanian medical devices firms.Uncertain Supply Chain Management, 9(4), 831-840.
Refrences
Abdallah, A. B., & Al-Ghwayeen, W. S. (2019). Green supply chain management and business performance: The mediating roles of environmental and operational performances. Business Process Management Journal, 26(2), 489-512.
Al Shraah, A., Abu-Rumman, A., Al Madi, F., Alhammad, F.A.F. and AlJboor, A.A. (2021). The impact of quality management practices on knowledge management processes: a study of a social security corporation in Jordan. The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-08-2020-0183
Abu-Rumman, A. (2018). TQM and Competitive Advantage: Experiences within the Engineering, Electronics, and IT Industrial Sectors in Amman. In Excellence in Services 21st International Conference, 0-12.
Abu-Rumman, A., Mhasnah, A. & Al-Zyout, T. (2021). Direct and indirect effects of TQM on the patients’ satisfaction and loyalty in the Jordanian health care sector. Management Science Letters, 11(2), 493-502.
Al-Ali, A.H. & Abu-Rumman, A. (2019). The role of total quality management in the face of challenges: A study in Lafarge-Jordan. Academy of Strategic Management Journal, 18(1), 1-16.
Al-Madi, F., Al-Shra’ah, A. & Abu Rumman, M. (2013), Knowledge management and strategic decision making in the Jordanian public sector. Journal of Economic & Engineering, 4(1), 43-55.
Al-Madi, F. (2017). The Impact of Supply Chain Management Practices on Supply Chain Performance in the Jordanian Industrial Sector. European Journal of Business & Management, 9(15), 150-165.
Al-Shboul, M.A, Garz-Reyes, J.A. & Kumar, V. (2018). Best supply chain management practices and high-performance firms: The case of Gulf manufacturing firms. International Journal of Productivity & Performance Management, 67(9), 1482-1509.
Al-Shqairat, Z. I., AL Shraah, A. E. M., & Abu-Rumman, A. (2020). The role of critical success factors of knowledge stations in the development of local communities in Jordan: A managerial perspective. Journal of management Information & Decision Sciences, 23(5), 510-526.
Beamon, B. M., (1998). Supply chain design and analysis: models and methods. International Journal of Production Economics, 55(3), 281-94.
Beber, C. L., Carpio, A. F. R., Almadani, M. I., & Theuvsen, L. (2019). Dairy supply chain in Southern Brazil: barriers to competitiveness. International Food & Agribusiness Management Review, 22(5), 651-673.
Bozarth, C. C., Warsing, D. P., & Flynn, B. B. (2009). The impact of supply chain complexity on manufacturing plant performance. Journal of Operations Management, 27(1), 78-93.
Cai, J., Lui, X. D., & Xiao, Z. H., (2009). Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(2), 512-521.
Childhouse, P., & Towill, D. R., (2003). Simplified Material Flow Holds the Key to Supply Chain Integration. The International Journal of Management Science, 31(1), 17-27.
Chow, W. S., Madu, C. N., Kuei, C. H., Lu, M. H., Lin, C., & Tseng, H., (2008). Supply Chain Management in the US and Taiwan; An Empirical Study. The International Journal of Management Science, 36(2), 665-679.
Choy, K.L., Lee, W. B., & Lo, V., (2002). Development of a Case Based Intelligent Customer–Supplier Relationship Management System. Expert System with Applications, 23(3), 281-297.
Collis, J., & Hussey, R. (2003). Business Research: A practical guide for undergraduate and postgraduate students, Palgrave Macmillan, UK. 2nd ed.
Council of Supply Chain Management Professionals (CSCMP). (2013). Supply Chain Management: Terms and Glossary, Illinois: CSCMP.
Dumitrascu, O., Dumitrascu, M. & Dobrotǎ, D. (2020). Performance evaluation for a sustainable supply chain management system in the automotive industry using artificial intelligence. Processes, 8(11), 1384-1394.
Duong, B. A. T., Truong, H. Q., Sameiro, M., Sampaio, P., Fernandes, A. C., Vilhena, E., & Yadohisa, H. (2019). Supply chain management and organizational performance: the resonant influence. International Journal of Quality & Reliability Management, 36(7), 1053-1077.
Garcia, M. Ú., (2005). Training and business performance; the Spanish case. International Journal of Human Resource Development, 16(9), 1691-1710.
Ghauri, P. Gronhaug, K. & Kristianslund, I. (1995). Research Methods in Business Studies: A Practical Guide. Prentic Hall.
Hong, J., Liao, Y., Zhang, Y., & Yu, Z. (2019). The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers. International Journal of Production Economics, 212, 227-235.
Hong, J., Zhou, Z., Li, X., & Lau, K. H. (2020). Supply chain quality management and firm performance in China's food industry—the moderating role of social co-regulation. International Journal of Logistics Management, 31(1), 99-122.
Hsu, C. C., Tan, K. C., Kannan, V. R., & Leong, K. G., (2009). Supply chain management practices as a mediator of the relationship between operations capability and firm performance. International Journal of Production Research, 47, 835-855.
Hussain, M., Khan, M., Ajmal, M., & Khan, B. A. (2019). Supply chain quality management and organizational performance. Benchmarking: An International Journal, 27(1), 232-249.
Jayalath, U., Samarasinghe, G. D., Kuruppua, G. N., Prasanna, R., & Perera, H. S. C. (2017). Quality management and supply chain management practices towards operational performance: A study of the Rubber manufacturing industry of Sri Lanka. Colombo Business Journal, 8(2), 19–41.
Johnson, M. E., & Davis, T. (1998). Improving supply chain performance by using order fulfillment metrics. National Productivity Review, 17(3), 3-16.
Karamouz, S.S., Ahmadi Kahnali, R. and Ghafournia, M. (2020). Supply chain quality management performance measurement: systematic review. International Journal of Quality & Reliability Management, 38(2), 484-504.
Karimi, E., & Rafiee, M., (2014). Analyzing the impact of supply chain management practices on organizational performance through competitive priorities (Case study: Iran Pumps Company). International Journal of Academic Research in Accounting, Finance, and Management Sciences, 4(1), 1-15.
Kim, C. & Kim, H.J. (2019). A study on healthcare supply chain management efficiency: Using bootstrap data envelopment analysis. Health Care Management Science, 22(3), 534-548.
Koh, S. C. L., Demirbag, M., Bayraktar, E., & Zaim, S. (2007). The impact of supply chain management practices on performance of SMEs. Industrial Management & Data System, 107(1), 103-124.
Lambert, D. (2008). An Executive Summary of Supply Chain Management: Process, Partnerships, and Performance. Jacksonville: The Hartley Press, Inc.
Lawson, B., Cousing, P. D., & Handfield, R. B. (2009). Strategic purchasing, supply management practices and buyer performance improvement: an empirical study of UK manufacturing organizations. International Journal of Production Research, 47(10), 2649-2667.
Lenny. K., Mehmet. D., Erkan, B., Tatoglu, E., & Zaim, S. (2007). The impact of supply chain management practices on performance of SMEs. Industrial Management & Data Analyses, 107(1), 103-124.
Li, S., Nathan, B. R., Nathan, T. S. R., & Rao, S. S. (2006). The impact of SCM practices on competitive advantage and organizational performance. The International Journal of Management Science, 34, 107-124.
Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journals of Business Logistics, 22(2), 23-36.
Miguel, P. L. D. S., & Brito, L. A. L. (2011). Supply chain management measurement and its influence on operational performance. Journal of Operations & Supply Chain Management, 4(2), 56-70.
Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L., (2009). Purchasing and Supply Chain Management. 4th ed., United States of America: South-Western Cengage Learning.
Mor, R. S., Singh, S., & Bhardwaj, A. (2017). Exploring the causes of low productivity in dairy supply chain using AHP. Jurnal Teknik Industri, 19(2), 83-92.
Mor, R. S., Bhardwaj, A., & Singh, S. (2018). A structured-literature-review of the supply chain practices in dairy industry. Journal of Operations & Supply Chain Management, 11(1), 14-25.
Nuthall, L. (2003). Supply chain performance measures and systems. Gower handbook of supply chain management. Burlington, VT: Gower Publishing, 248-66.
Phan, A.C., Nguyen, H.A., Trieu, P.D., Nguyen, H.T. & Mastsui, Y. (2019). Impact of supply chain quality management practices on operational performance: empirical evidence from manufacturing companies in Vietnam. Supply Chain Management: An International Journal, 24(6), 855-871.
Salhieh, L. (2011). An Exploratory Study of the Relationship between supply chain management practices and technical efficiency of Jordanian manufacturing companies. International Journals of Business & Management, 6(12), 1-9.
Sahoo, S., & Vijayvargy, L. (2020). Green supply chain management practices and its impact on organizational performance: evidence from Indian manufacturers. Journal of Manufacturing Technology Management, Vol. ahead-of-print No. ahead-of-print.
Sekaran, U & Bougie, R. (2016). Research Methods for Business: A skill Building Approach. 7th ed., John Wiley & Sons Inc, New York, NY.
Sengupta, K., Heiser, D. R., & Cook, L. S. (2006). Manufacturing and service supply chain performance: a comparative analysis. Journal of Supply Chain Management, 42(4), 4-15.
Sharma, S. & Modgil, S. (2019). TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Business Process Management Journal, 26(1), 331-370.
Siddh, M. M., Soni, G., Jain, R., & Sharma, M. K. (2018). Structural model of perishable food supply chain quality (PFSCQ) to improve sustainable organizational performance. Benchmarking: An International Journal, 25(7), 2272-2317.
Soares, A., Soltani, E., & Liao, Y. Y. (2017). The influence of supply chain quality management practices on quality performance: an empirical investigation. Supply Chain Management: An International Journal, 22(2), 122-144.
Tan, K.-C., Kannan, V. R., Handfield, R. B., & Ghosh, S., (1999). Supply chain management: an empirical study of its impact on performance. International Journal of Operations & Production Management, 19(10), 1034-1052.
Tan, K. C., Lyman, S. B., & Wisner, J. D., (2002). Supply chain management: a strategic perspective. International Journal of Operations & Production Management, 22(6), 614-631.
Tharenou, P., Saks, A. M., & Moore, C., (2007). A review and critique of research on training and organizational-level outcomes. Human Resource Management Review, 17, 251-273.
Wagner, S.M., Grosse-Ruykena, P.T., & Erhunb, F., (2012). The link between supply chain fit and financial performance of the firm. Journal of Operations Management, 30(4), 340-353.
Xiao, C., Petkova, B., Molleman, E. & van der Vaart, T. (2019). Technology uncertainty in supply chains and supplier involvement: the role of resource dependence. Supply Chain Management: An International Journal, 24(6), 697–709.
Yasmin, S., Gunasekruan, A., & Mavondo, F. T., (1999). Relationship between generic strategy, competitive advantage, and firm performance: an empirical analysis. Technovation, 19(8), 507–518.
Younis, H., & Sundarakani, B. (2019). The impact of firm size, firm age, and environmental management certification on the relationship between green supply chain practices and corporate performance. Benchmarking: An International Journal, 27(1), 319-346.
Zhou H. & Benton W.C. J., (2007). Supply chain practice and information sharing. Journal of Operations Management, 25, 1348–1365.
Zulfiqar, U., Mohy-Ul-Din, S., Abu-rumman, A., Al-Shra'ah, A.E., & Ahmed, I. (2020). Insurance-Growth Nexus: Aggregation and Disaggregation. Journal of Asian Finance, Economics & Business, 7, 665-675.
Al Shraah, A., Abu-Rumman, A., Al Madi, F., Alhammad, F.A.F. and AlJboor, A.A. (2021). The impact of quality management practices on knowledge management processes: a study of a social security corporation in Jordan. The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-08-2020-0183
Abu-Rumman, A. (2018). TQM and Competitive Advantage: Experiences within the Engineering, Electronics, and IT Industrial Sectors in Amman. In Excellence in Services 21st International Conference, 0-12.
Abu-Rumman, A., Mhasnah, A. & Al-Zyout, T. (2021). Direct and indirect effects of TQM on the patients’ satisfaction and loyalty in the Jordanian health care sector. Management Science Letters, 11(2), 493-502.
Al-Ali, A.H. & Abu-Rumman, A. (2019). The role of total quality management in the face of challenges: A study in Lafarge-Jordan. Academy of Strategic Management Journal, 18(1), 1-16.
Al-Madi, F., Al-Shra’ah, A. & Abu Rumman, M. (2013), Knowledge management and strategic decision making in the Jordanian public sector. Journal of Economic & Engineering, 4(1), 43-55.
Al-Madi, F. (2017). The Impact of Supply Chain Management Practices on Supply Chain Performance in the Jordanian Industrial Sector. European Journal of Business & Management, 9(15), 150-165.
Al-Shboul, M.A, Garz-Reyes, J.A. & Kumar, V. (2018). Best supply chain management practices and high-performance firms: The case of Gulf manufacturing firms. International Journal of Productivity & Performance Management, 67(9), 1482-1509.
Al-Shqairat, Z. I., AL Shraah, A. E. M., & Abu-Rumman, A. (2020). The role of critical success factors of knowledge stations in the development of local communities in Jordan: A managerial perspective. Journal of management Information & Decision Sciences, 23(5), 510-526.
Beamon, B. M., (1998). Supply chain design and analysis: models and methods. International Journal of Production Economics, 55(3), 281-94.
Beber, C. L., Carpio, A. F. R., Almadani, M. I., & Theuvsen, L. (2019). Dairy supply chain in Southern Brazil: barriers to competitiveness. International Food & Agribusiness Management Review, 22(5), 651-673.
Bozarth, C. C., Warsing, D. P., & Flynn, B. B. (2009). The impact of supply chain complexity on manufacturing plant performance. Journal of Operations Management, 27(1), 78-93.
Cai, J., Lui, X. D., & Xiao, Z. H., (2009). Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(2), 512-521.
Childhouse, P., & Towill, D. R., (2003). Simplified Material Flow Holds the Key to Supply Chain Integration. The International Journal of Management Science, 31(1), 17-27.
Chow, W. S., Madu, C. N., Kuei, C. H., Lu, M. H., Lin, C., & Tseng, H., (2008). Supply Chain Management in the US and Taiwan; An Empirical Study. The International Journal of Management Science, 36(2), 665-679.
Choy, K.L., Lee, W. B., & Lo, V., (2002). Development of a Case Based Intelligent Customer–Supplier Relationship Management System. Expert System with Applications, 23(3), 281-297.
Collis, J., & Hussey, R. (2003). Business Research: A practical guide for undergraduate and postgraduate students, Palgrave Macmillan, UK. 2nd ed.
Council of Supply Chain Management Professionals (CSCMP). (2013). Supply Chain Management: Terms and Glossary, Illinois: CSCMP.
Dumitrascu, O., Dumitrascu, M. & Dobrotǎ, D. (2020). Performance evaluation for a sustainable supply chain management system in the automotive industry using artificial intelligence. Processes, 8(11), 1384-1394.
Duong, B. A. T., Truong, H. Q., Sameiro, M., Sampaio, P., Fernandes, A. C., Vilhena, E., & Yadohisa, H. (2019). Supply chain management and organizational performance: the resonant influence. International Journal of Quality & Reliability Management, 36(7), 1053-1077.
Garcia, M. Ú., (2005). Training and business performance; the Spanish case. International Journal of Human Resource Development, 16(9), 1691-1710.
Ghauri, P. Gronhaug, K. & Kristianslund, I. (1995). Research Methods in Business Studies: A Practical Guide. Prentic Hall.
Hong, J., Liao, Y., Zhang, Y., & Yu, Z. (2019). The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers. International Journal of Production Economics, 212, 227-235.
Hong, J., Zhou, Z., Li, X., & Lau, K. H. (2020). Supply chain quality management and firm performance in China's food industry—the moderating role of social co-regulation. International Journal of Logistics Management, 31(1), 99-122.
Hsu, C. C., Tan, K. C., Kannan, V. R., & Leong, K. G., (2009). Supply chain management practices as a mediator of the relationship between operations capability and firm performance. International Journal of Production Research, 47, 835-855.
Hussain, M., Khan, M., Ajmal, M., & Khan, B. A. (2019). Supply chain quality management and organizational performance. Benchmarking: An International Journal, 27(1), 232-249.
Jayalath, U., Samarasinghe, G. D., Kuruppua, G. N., Prasanna, R., & Perera, H. S. C. (2017). Quality management and supply chain management practices towards operational performance: A study of the Rubber manufacturing industry of Sri Lanka. Colombo Business Journal, 8(2), 19–41.
Johnson, M. E., & Davis, T. (1998). Improving supply chain performance by using order fulfillment metrics. National Productivity Review, 17(3), 3-16.
Karamouz, S.S., Ahmadi Kahnali, R. and Ghafournia, M. (2020). Supply chain quality management performance measurement: systematic review. International Journal of Quality & Reliability Management, 38(2), 484-504.
Karimi, E., & Rafiee, M., (2014). Analyzing the impact of supply chain management practices on organizational performance through competitive priorities (Case study: Iran Pumps Company). International Journal of Academic Research in Accounting, Finance, and Management Sciences, 4(1), 1-15.
Kim, C. & Kim, H.J. (2019). A study on healthcare supply chain management efficiency: Using bootstrap data envelopment analysis. Health Care Management Science, 22(3), 534-548.
Koh, S. C. L., Demirbag, M., Bayraktar, E., & Zaim, S. (2007). The impact of supply chain management practices on performance of SMEs. Industrial Management & Data System, 107(1), 103-124.
Lambert, D. (2008). An Executive Summary of Supply Chain Management: Process, Partnerships, and Performance. Jacksonville: The Hartley Press, Inc.
Lawson, B., Cousing, P. D., & Handfield, R. B. (2009). Strategic purchasing, supply management practices and buyer performance improvement: an empirical study of UK manufacturing organizations. International Journal of Production Research, 47(10), 2649-2667.
Lenny. K., Mehmet. D., Erkan, B., Tatoglu, E., & Zaim, S. (2007). The impact of supply chain management practices on performance of SMEs. Industrial Management & Data Analyses, 107(1), 103-124.
Li, S., Nathan, B. R., Nathan, T. S. R., & Rao, S. S. (2006). The impact of SCM practices on competitive advantage and organizational performance. The International Journal of Management Science, 34, 107-124.
Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journals of Business Logistics, 22(2), 23-36.
Miguel, P. L. D. S., & Brito, L. A. L. (2011). Supply chain management measurement and its influence on operational performance. Journal of Operations & Supply Chain Management, 4(2), 56-70.
Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L., (2009). Purchasing and Supply Chain Management. 4th ed., United States of America: South-Western Cengage Learning.
Mor, R. S., Singh, S., & Bhardwaj, A. (2017). Exploring the causes of low productivity in dairy supply chain using AHP. Jurnal Teknik Industri, 19(2), 83-92.
Mor, R. S., Bhardwaj, A., & Singh, S. (2018). A structured-literature-review of the supply chain practices in dairy industry. Journal of Operations & Supply Chain Management, 11(1), 14-25.
Nuthall, L. (2003). Supply chain performance measures and systems. Gower handbook of supply chain management. Burlington, VT: Gower Publishing, 248-66.
Phan, A.C., Nguyen, H.A., Trieu, P.D., Nguyen, H.T. & Mastsui, Y. (2019). Impact of supply chain quality management practices on operational performance: empirical evidence from manufacturing companies in Vietnam. Supply Chain Management: An International Journal, 24(6), 855-871.
Salhieh, L. (2011). An Exploratory Study of the Relationship between supply chain management practices and technical efficiency of Jordanian manufacturing companies. International Journals of Business & Management, 6(12), 1-9.
Sahoo, S., & Vijayvargy, L. (2020). Green supply chain management practices and its impact on organizational performance: evidence from Indian manufacturers. Journal of Manufacturing Technology Management, Vol. ahead-of-print No. ahead-of-print.
Sekaran, U & Bougie, R. (2016). Research Methods for Business: A skill Building Approach. 7th ed., John Wiley & Sons Inc, New York, NY.
Sengupta, K., Heiser, D. R., & Cook, L. S. (2006). Manufacturing and service supply chain performance: a comparative analysis. Journal of Supply Chain Management, 42(4), 4-15.
Sharma, S. & Modgil, S. (2019). TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Business Process Management Journal, 26(1), 331-370.
Siddh, M. M., Soni, G., Jain, R., & Sharma, M. K. (2018). Structural model of perishable food supply chain quality (PFSCQ) to improve sustainable organizational performance. Benchmarking: An International Journal, 25(7), 2272-2317.
Soares, A., Soltani, E., & Liao, Y. Y. (2017). The influence of supply chain quality management practices on quality performance: an empirical investigation. Supply Chain Management: An International Journal, 22(2), 122-144.
Tan, K.-C., Kannan, V. R., Handfield, R. B., & Ghosh, S., (1999). Supply chain management: an empirical study of its impact on performance. International Journal of Operations & Production Management, 19(10), 1034-1052.
Tan, K. C., Lyman, S. B., & Wisner, J. D., (2002). Supply chain management: a strategic perspective. International Journal of Operations & Production Management, 22(6), 614-631.
Tharenou, P., Saks, A. M., & Moore, C., (2007). A review and critique of research on training and organizational-level outcomes. Human Resource Management Review, 17, 251-273.
Wagner, S.M., Grosse-Ruykena, P.T., & Erhunb, F., (2012). The link between supply chain fit and financial performance of the firm. Journal of Operations Management, 30(4), 340-353.
Xiao, C., Petkova, B., Molleman, E. & van der Vaart, T. (2019). Technology uncertainty in supply chains and supplier involvement: the role of resource dependence. Supply Chain Management: An International Journal, 24(6), 697–709.
Yasmin, S., Gunasekruan, A., & Mavondo, F. T., (1999). Relationship between generic strategy, competitive advantage, and firm performance: an empirical analysis. Technovation, 19(8), 507–518.
Younis, H., & Sundarakani, B. (2019). The impact of firm size, firm age, and environmental management certification on the relationship between green supply chain practices and corporate performance. Benchmarking: An International Journal, 27(1), 319-346.
Zhou H. & Benton W.C. J., (2007). Supply chain practice and information sharing. Journal of Operations Management, 25, 1348–1365.
Zulfiqar, U., Mohy-Ul-Din, S., Abu-rumman, A., Al-Shra'ah, A.E., & Ahmed, I. (2020). Insurance-Growth Nexus: Aggregation and Disaggregation. Journal of Asian Finance, Economics & Business, 7, 665-675.