The objective of this paper is to investigate the influence of supply chain integration (SCI) on customer satisfaction in the potash supply chain in Jordan. 320 samples are collected after completing the sample checking process. The research study uses partial least squares for processing of data. Study outcomes show a connection among the integration of supply chain and customer satisfaction. In addition, the study shows that enterprise resource planning (ERP) system, business strategy, and suppliers have impacts on the integration of supply chain and customer satisfaction.

This paper investigates the effects of different factors on development of open source enterprise resources planning software packages. The study designs a questionnaire in Likert scale and distributes it among 210 experts in the field of open source software package development. Cronbach alpha has been calculated as 0.93, which is well above the minimum acceptable level. Using Pearson correlation as well as stepwise regression analysis, the study determines three most important factors including fundamental issues, during and after implementation of open source software development. The study also determines a positive and strong relationship between fundamental factors and after implementation factors (r=0.9006, Sig. = 0.000).

This paper presents an empirical investigation for the implementation of enterprise resource planning among 58 production units in province of Ilam, Iran. The proposed study of this paper considers the readiness in terms of six factors including human resources, financial resources, infrastructures, quality control, and information systems and communication technology. Using structural equation modeling, the study examines six hypotheses and the implementation is accomplished on LISREL software package. Cronbach alpha has been calculated as 0.91, which is well above the minimum desirable level. The results of the survey have indicated that all six mentioned factors influence positively on ERP implementation and for a successful implementation of ERP, it is suggested to consider these factors, seriously.

Enterprise resource planning (ERP) has become a necessary in many organizations and many business units have been trying to emerge into an integrated system. There are many advantages on having an efficient ERP but many corporations fail to reach a full operational ERP for many reasons. In this paper, we present an empirical investigation to find important factors influencing ERP implementation in one of the biggest Iranian automakers named Iran Khodro. The proposed study designs a questionnaire in Likert scale consists of 46 questions, distributes it among some managers in this firm. Cronbach alpha is calculated as 0.802. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.788 and 1677.307, respectively. Based on the results of our survey, we have derived eight factors including intelligence information, customer comfort, structure oriented, resource management, process oriented, customer oriented, flexible structure and knowledge management.

Over the years, organizations have witnessed a transformational change at global market place. Integration of operations and partnership have become the key success factors for organizations. In order to achieve inclusive growth while operating in a dynamic uncertain environment, organizations irrespective of the scale of business need to stay connected across the entire value chain. The purpose of this paper is to analyze Enterprise Resource Planning (ERP) implementation process for Small and Medium Enterprises (SMEs) in India to identify the key enablers. Exhaustive survey of existing literature as a part of secondary research work, has been conducted in order to identify the critical success factors and usefulness of ERP implementation in different industrial sectors initially and examines the impact of those factors in Indian SMEs. Kernel Principal Component Analysis (KPCA) has been applied on survey response to recognize the key constructs related to Critical Success Factors (CSFs) and tangible benefits of ERP implementation. Intuitionistic Fuzzy set theory based Technique of Order Preference by Similarity to Ideal Solution (TOPSIS) method is then used to rank the respective CSFs by mapping their contribution to the benefits realized through implementing ERP. Overall this work attempts to present a guideline for ERP adoption process in the said sector utilizing the framework built upon KPCA and Intuitionistic Fuzzy TOPSIS. Findings of this work can act as guidelines for monitoring the entire ERP implementation project.

Enterprise Resource Planning System is an important investment for organizations and determines future competitiveness and performance of a firm, which could be substantially effective. The primary objective of enterprise resource planning systems is to consolidate operational procedures among various departments, management information systems and resource allocation of the companies. Given the fact that the selection process for enterprise resource planning system is a multi-criteria decision problem and there are some ambiguities with various criteria, the use of fuzzy logic is inevitable, therefore, in this study, the main indices and standardized evaluation software enterprise resource planning system identification were used to rank six software packages including Oracle, SAP, SSA Global Solution, Sage Group, Microsoft Business Solution, People Soft focus. The results indicate that the highest priority is associated with the SAP software.

Nowadays Business Intelligence (BI) tools provide several decision support environment in enterprise systems like Enterprise Resource Planning (ERP) and they are mainly associated with computer-based techniques used in identifying, extracting and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes. The purpose of this paper is to provide a unified framework for the application of BI in ERP systems, which results in value-added quality control and management systems. In this paper, we expect to create business process automation and interaction between environment and technology by applying BI in ERP. Finally, a model is developed to represent the relationship between BI (as enabler of ERP) and the implementation of total quality management (TQM). The results indicate that using business intelligence, as an enabler of ERP, had good effect on achieving successful implementation of all three steps of Mukherjee model.

Enterprise resource planning (ERP) is the integrated management of core business processes, of-ten in real-time and mediated by software and technology. ERP gives us an integrated and updated image of core business processes based on common databases retained by a database man-agement system. ERP systems are able to track business resources including cash, raw materials, production capacity and the status of business commitments such as orders, purchase orders, and payroll. This paper presents different experiences of the implementation of ERP in Canada.

In this survey, we perform a survey on different studies associated with critical success factors in project management. The study covers all related studies from 1987 to 2017 based on the arti-cles published on different value added journals. The survey shows that tremendous efforts have been dedicated on important factors, which influence on the success or failure of enterprise re-source planning. The other part of the survey is dedicated for the implementation of Six Sigma projects. Our survey shows that successful implementation of Six Sigma could contribute to the success of projects.

Enterprise resource planning (ERP) is an integrated system, which consists of various integrated applications. ERP is implemented to collect, store, manage and interpret data from different business activities, including product planning, expenses, production and/or service delivery, sales management, inventory planning, shipping and payment. The study covers the latest studies mostly on detecting factors influencing on the success of ERP implementations. The study has highlighted several factors including top management support, communication, cooperation, training and technological complexity, which were believed to be the most influential factors on development of ERP systems. In addition, several multi criteria decision making systems were used for ranking different software packages for ERP implementation. Moreover, many studies have attempted to consider mathematical methods by considering uncertainty associated with data.