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1.

The strategized business model for successful technopreneurs in Malaysian Small-Medium Enter-prise (SME) using Business Intelligence (BI) as a moderator Pages 649-660 Right click to download the paper Download PDF

Authors: Mailasan Jayakrishnan, Ana Nabilah Sauadi, Nur Athirah Nabila Idro

DOI: 10.5267/j.dsl.2025.4.002

Keywords: Business Intelligence, Digital Economy, Small-Medium Enterprise, Strategized Business Model, Technopreneur

Abstract:
The rise of digital marketing channels and e-commerce has compelled businesses to shift to a digital economy, where the use and use of technology in business operations necessitates the development of technopreneurs rather than entrepreneurs. Moreover, technopreneurs can transform a technical idea into and market-ready product that consists of intellectual wealth as the gateway to financial wealth. This study aims to inspect the relationship between strategizing business models for transformation and development as well as the moderating role of Business Intelligence (BI) towards becoming a successful technopreneur. The study obtained 313 respondents among entrepreneurs from Small-Medium Enterprise (SME) in Malaysia using a simple random sampling method by utilizing an online survey (Google Forms) to participate in the main survey. They are recognized as highly knowledgeable respondents who use digital technology to improve their businesses; as a result, they possess the knowledge necessary to give a trustworthy response based on their actions and experiences to succeed as technopreneurs. The collected dataset was analyzed using SmartPLS software to test the hypotheses, and a structural model was utilized in the study to assess direct relationships. Based on p-values and t-statistics, the bootstrapping technique was used to increase the significance of both direct and indirect impacts (path coefficient). The findings of this study highlight that strategized business models and successful technopreneurs may become an innovative high technology-intensive context with the moderating role of BI technology prowess and entrepreneurial talent and skills that develop technopreneurs in the new age of entrepreneurs who make use of the digital economy.
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Journal: DSL | Year: 2025 | Volume: 14 | Issue: 3 | Views: 390 | Reviews: 0

 
2.

The achievement of digital leadership sustainability and business performance through the implementation of business intelligence, artificial intelligence, and quality learning in private universities in Jordan Pages 2581-2586 Right click to download the paper Download PDF

Authors: Ahmad Hanandeh, Mohammad Ali Al Qudah, Ayman Mansour, Shaker Al-Qudah, Ghaith Abualfalayeh, Qais Kilani, Mohamad Ahmad Saleem Khasawneh

DOI: 10.5267/j.uscm.2024.5.012

Keywords: Business Intelligence, Artificial Intelligence, Quality Learning, Digital Leadership sustainability, Business Performance

Abstract:
The objective of research is to explore the impact of business intelligence systems, artificial intelligence, and digital leadership sustainability on the quality of learning and business performance at business schools of private universities in Jordan. Upon gathering and scrutinizing the research materials, a grand total of 281 samples were judged suitable for analysis using PLS software. The findings of this study suggest that the implementation of business intelligence systems, artificial intelligence, and digital leadership sustainability positively contribute to improving both the quality of learning and the performance of enterprises. The results demonstrate that the implementation of a business intelligence system, and Competitive Intelligence, directly and positively impacts the enhancement of learning quality and company performance. Furthermore, Artificial intelligence has a positive influence on the quality of learning and the performance of businesses, namely through the utilization of Deep learning, Digital Data, Graphical Processing Unit (GPU), and Data Safety and Security. Furthermore, digital leadership sustainability exerts a direct and favorable impact on the caliber of education and organizational achievement, encompassing Digital Competence, Flexibility and Agility, Interconnected Thinking, and Employee Orientation. Furthermore, the findings indicate that the level of education, encompassing Summative Assessment, Formative Assessment, Quizzes, and Presentations, is positively associated with enhancing firm productivity. Curiously, the present results contradict previous studies suggesting that the variables being examined had an influence on achieving digital leadership sustainability and business performance. Generally, the main research outcomes recommend that corporations should start adopting strategies related to enhancing learning effectiveness and improving business performance. This research focuses on the major aspects of business cleverness systems, artificial intelligence, and digital leadership sustainability to enhance the quality of learning and business performance in the business capabilities of private institutions of higher education in Jordan.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 1774 | Reviews: 0

 
3.

Modeling the relationship between business intelligence, supply chain integration, and firm performance: Empirical study Pages 1057-1064 Right click to download the paper Download PDF

Authors: Ahmad Tawfig Al-Radaideh, Dmaithan Almajali, Omar Mohammad Ali, Khalid Alsmadi, Hassan AlWahshat, Fawzieh Masad

DOI: 10.5267/j.uscm.2023.4.016

Keywords: Supply chain integration, Business intelligence, Firm performance

Abstract:
This study aims to model the relationship between business intelligence (BI), supply chain integration (SCI), and firm performance in Jordanian small and medium-sized enterprises (SMEs) using structural equation modeling (SEM). The study utilizes a sample of 400 SMEs from different sectors in Jordan to investigate the hypothesized relationships between the constructs. The results show that BI positively influences SCI and firm performance in Jordanian SMEs. Moreover, SCI was found to mediate the relationship between BI and firm performance. The study also found that the impact of BI on firm performance is fully mediated by SCI, suggesting that SCI plays a crucial role in enhancing firm performance in the context of Jordanian SMEs. The study makes several significant contributions to the literature on supply chain management and business intelligence in the context of SMEs. First, it provides empirical evidence of the positive impact of BI on SCI and firm performance. Second, it sheds light on the mediating role of SCI in the relationship between BI and firm performance. Third, the study contributes to the limited literature on supply chain management and business intelligence in the context of Jordanian SMEs. The findings of this study have practical implications for managers of SMEs in Jordan. They highlight the importance of investing in BI tools and strategies to enhance SCI and firm performance. Additionally, the study suggests that managers should focus on improving their firms' SCI practices to fully exploit the benefits of BI and improve their overall performance. Overall, this study provides new insights into the relationship between BI, SCI, and firm performance in the context of Jordanian SMEs. The study's findings can guide policymakers, researchers, and practitioners in developing and implementing effective strategies to improve supply chain management and business intelligence practices in SMEs, particularly in emerging markets such as Jordan.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 3 | Views: 1004 | Reviews: 0

 
4.

Critical success factors for business intelligence and bank performance Pages 1257-1264 Right click to download the paper Download PDF

Authors: Khaled ALzoubi, Khaled Bataineh, Mohammad Al Matalka, Osama Al-Rawashdeh, Ahmed Malkawi, Yahya AlGhasawneh, Mohammad Alghadi, Mohammad M. Alibraheem, Mohammad ALzoubi

DOI: 10.5267/j.uscm.2023.3.022

Keywords: Bank performance, Business intelligence, Jordan, TOE, Information technology

Abstract:
This research attempts to investigate the technological, organizational, and environmental aspects that impact the banking industry's use of business intelligence (BI). In addition, the present research aims to quantify the effect of business intelligence adoption on bank performance to contribute to the current understanding of business intelligence adoption. Upon the completion of the sample verification procedure, 232 samples are collected. Throughout the research investigation, the SEM software is used to process all the acquired data. The study's findings indicate that TOE had a direct and beneficial effect on the adoption of BI systems by banks. Based on the results of the study, the researchers believe that decision-maker and managers would define all activities, responsibilities, and work processes using business intelligence platforms in order to increase their organization's versatility and performance.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 3 | Views: 1124 | Reviews: 0

 
5.

The mediating role of data analytics in the relationship between business intelligence and digital project management development Pages 457-466 Right click to download the paper Download PDF

Authors: Tamara Adel Al-Maaitaha

DOI: 10.5267/j.jpm.2026.2.002

Keywords: Digital Project Management, Business Intelligence, Data Analytics, SMEs

Abstract:
This research explores the mediating role of data analytics in the relationship between business intelligence and the advancement of digital project management in Jordanian small and medium enterprises. A quantitative research approach was adopted to collect data using an online survey tool from employees and managers in Jordanian SMEs involved in various tasks of digital project management. After collecting 456 valid questionnaires, the data were analyzed using PLS-SEM. The results revealed that business intelligence has a direct impact on advancing digital project management and an indirect, significant impact through data analytics. This study also found that business intelligence influences positive data analytics abilities, which in turn have a significant impact on the advancement of digital project management. The mediation analysis indicates that data analytics plays an important role in transforming business intelligence resources into effective digital project management performance. This finding highlights the importance of enhancing the capability of data analytics toward fully realizing the potential benefits of BI systems in driving the effective advancement of digital project management techniques within Jordanian SMEs. This research offers important theoretical and practical perspectives for SME leaders and policymakers seeking to improve project outcomes and expedite digital transformation via data-informed decision-making.
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Journal: JPM | Year: 2026 | Volume: 11 | Issue: 2 | Views: 33 | Reviews: 0

 
6.

An extension of the diffusion of innovation theory for business intelligence adoption: A maturity perspective on project management Pages 465-472 Right click to download the paper Download PDF

Authors: Mohammad AL Zoubi, Yasmeen ALfaris, Baha Fraihat, Ali Otoum, Maher Nawasreh, Ashraf ALfandi

DOI: 10.5267/j.uscm.2023.3.003

Keywords: Business intelligence, SMEs, Diffusion of innovation, Developing country, Project management

Abstract:
This study's objective is to analyze the factors that influence whether or not small and medium-sized enterprises (SMEs) use business intelligence. Based on an exhaustive assessment of the literature, the study offers a model dependent on the diffusion of innovation and augmented with factors expressing the idea of project management maturity (PMM). The research applied structural equation modelling (SEM) to examine data obtained from 112 Jordanian company workers. The findings showed that the adoption of business intelligence has a positive and significant relationship to the complexity, compatibility, and relative advantage of business intelligence; the level of project management maturity has a significant effect on the level of relative advantage, compatibility, and complexity; and the level of project management maturity is significantly associated with the change management and knowledge sharing practices in SMEs. However, we contend that further study has to be carried out, particularly in the context of developing nations, in order to get a comprehensive understanding of how different SMEs may effectively deploy and make use of business intelligence.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 2 | Views: 3048 | Reviews: 0

 
7.

Assessing the effect of business intelligence on supply chain agility. A perspective from the Jordanian manufacturing sector Pages 61-70 Right click to download the paper Download PDF

Authors: Ahmad Obidat, Zaid Alziyadat, Zaid Alabaddi

DOI: 10.5267/j.uscm.2022.11.010

Keywords: Supply chain agility, Business intelligence, Cultural competence, Technical competence, Managerial competence, Manufacturing sector

Abstract:
This study aimed to examine the effect of integrating Business Intelligence (BI) into the supply chain on supply chain agility, within the Jordanian manufacturing sector. Based on the resource-based view of the firm, this study developed and examined a research model, to achieve its goal. The impact of three dimensions of BI including managerial, technical, and cultural competencies was examined. Using an electronic questionnaire, data was gathered from 462 administrative personnel and employees. Structural equation modeling techniques were employed to analyze the data. Results revealed that the three dimensions of BI have statistically significant positive direct effects on supply chain agility. In addition to that, the results revealed that BI cultural competence has statistically significant positive direct effects on BI technical and managerial competencies. This study contributes to the literature on the role of BI in promoting supply chain agility, from the perspective of a developing country. The findings of this study are expected to help organizations' administrations in making better decisions regarding employing BI to achieve an agile supply chain.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 1 | Views: 1882 | Reviews: 0

 
8.

Best practices and opportunity areas for the intelligent management of virtual team Pages 3507-3514 Right click to download the paper Download PDF

Authors: Garcia-Guardado Enrique, Mendoza-Gomez Joel

DOI: 10.5267/j.msl.2020.6.044

Keywords: Business intelligence, Knowledge management, Virtual teams, Structural capital, Human capital

Abstract:
Current organizations need to create advantages by measuring and developing intangible resources. Business intelligence and knowledge management help to achieve it. On the other hand, virtual teams have problems that make the regularization of their work processes and their social interaction methods difficult and restrict the team members to unfold efficiently. Knowledge management purposes skills from structural capital and human capital and it is believed to solve these types of problems in virtual teams. This research has the objective to identify the best practices and opportunity areas for the intelligent management of virtual teams by showing practical suggestions in the discussion built with the inferential statistics testing of five hypotheses. The results indicate that three hypotheses were accepted while two were rejected.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 15 | Views: 1787 | Reviews: 0

 
9.

The impact of business intelligence on business project development and sustainability: The mediating role of electronic leadership Pages 723-732 Right click to download the paper Download PDF

Authors: Ahmed Alnawafleh, Dirar Abdelaziz Al-maaitah, Tareq Mohammad Almomani, Maha Alkawaja, Hussein M. AL Hawamdeh, Ghazy Al-badaineh, Njoud Omar Almaaitah, Nour Qatawneh

DOI: 10.5267/j.ijdns.2025.12.010

Keywords: Business Intelligence, Business Project Development, Sustainability, Electronic Leadership, Data-Driven Decision Making

Abstract:
In this research, the influence of business intelligence (BI) systems on business project development and sustainability is explored, with specific attention given to the role of electronic leadership (e-leadership) as the mediating factor. As organizations continue to function in a rapidly digital world that is dominated by project work, BI capabilities play a crucial role in increasing the quality of decision-making, project work efficiency, and business sustainability. The different dimensions of BI, including data integration, BI capabilities, real-time reporting, among others, have all been found to influence business project development positively, with the aid of electronic leadership that enables the implementation of BI, which, consequently, develops business strategies for sustainability. With this study, a quantitative research design was adopted. An electronic questionnaire was administered among administrative staff and project management personnel of various organizations that function within technology-intensive environments. A total of 400 responses were collected for the study. Structural equation modeling (Smart PLS version 4) was adopted for the study Findings In conclusion, findings have identified that business intelligence exerts a constructive influence on the development and sustainability of business projects in terms of planning, resource, risk, and value creation. In addition, the findings confirm that e-leadership is a mediating variable that increases information communication, collaboration, and decision-making through BI, thereby ensuring effective BI usage within a business project setting. Moreover, the findings support that information systems, such as BI, along with effective e-leadership, serve as a catalyst to ensure the sustainability of business projects. In that regard, this study will make a valuable contribution to the development of business intelligence and e-leadership concepts within a business project sustainability framework. This study will prove to be a very valuable resource to project managers, leaders, and government administrators in terms of utilizing BI-related technological applications as well as electronic leadership practices to enhance business project success rates.
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Journal: IJDS | Year: 2026 | Volume: 10 | Issue: 2 | Views: 70 | Reviews: 0

 
10.

Railway supply chain excellence through the mediator role of business intelligence: Knowledge management approach towards information system Pages 125-136 Right click to download the paper Download PDF

Authors: Mailasan Jayakrishnan, Abdul Karim Mohamad, Mokhtar Mohd Yusof

DOI: 10.5267/j.uscm.2021.10.003

Keywords: Business Intelligence, Knowledge Management, Railway Supply Chain, Information System, Supplier Performance

Abstract:
The features of a holistic view in an organization create the data value of the Business Intelligence (BI) and Knowledge Management (KM) in viewing the big picture of organizational performance diagnostics framework. This research focuses on the specific features of railway supply chain performance in viewing the decision-making process and creating better knowledge formation. The intention of the study is to structure supplier performance using BI-KM framework development to determine holistic perspective factors. The outcomes indicate that BI and KM significantly increased the railway supply chain and significantly increased the information system. This BI-KM framework relates the current analytic characteristics in designing the railway supply chain towards information system in determining the strategic theme of the decision-making process of the decision support system together with system features, characteristics of data, the content of the themes, and the effect of the decision-making process and for executive strategic performance diagnostics tool that provides effective strategic decision making in supply chain performance. The quantitative research method uses SmartPLS software version 3.2.8 for empirical analysis through distributing survey questionnaires to 320 railway suppliers in Malaysia. Using a model-driven development framework, to measure the implementation success of the decision support system, the study is conducted in the railway supplier focusing on strategic management that helps to make the decision and facilitate the organizational success.
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Journal: USCM | Year: 2022 | Volume: 10 | Issue: 1 | Views: 1647 | Reviews: 0

 
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