In today’s rapidly changing business environment, franchisees’ market responsiveness is a way to create a sustainable competitive advantage. Drawing on the resource-based view, dynamic capability perspective and relational view, this study examines the relationships between franchisor resources, relational capital, market responsiveness, and franchisee performance. Based on data collected from 152 franchisees in a convenience store chain in Taiwan, the analysis revealed that market responsiveness, franchisor resources and relational capital are all positively related to franchisee performance. Franchisor resources and relational capital positively affect franchisee performance both directly and indirectly through market responsiveness. Furthermore, relational capital has the strongest effect on franchisee performance.

The purpose of this research is to find a research gap solution between relational capital and marketing performance. This research uses small and medium enterprises (SMEs) networking as a mediating variable, and adds technology capability and new product development as an expansion of research. The research method uses Structural Equation Modeling to test hypotheses and uses WarpPLS 4.0 in data analysis. Simple random sampling is conducted to 170 respondents as owners or managers of SMEs in Indonesia. The findings of this study indicate that the SME networking is an appropriate mediating variable between relational capital and marketing performance since there is a significant effect of relational capital on SMEs networking directly and also a significant effect of SME networking to marketing performance, directly. However, there is no significant effects of technology capability to SMEs networking and also no significant influence from technology capability to new product development. Likewise, there is no significant influence of new product development to marketing performance. This research is very important for SMEs in Indonesia as a solution for facing problems in the future.

Social capital plays an important role on developing business units especially in banking industry. The proposed study of this paper performs an empirical investigation on the role of social capital on one of newly established private banks in Iran called Ghavamin. The proposed study designs a questionnaire for measuring the level of social capital in terms of cognitive capital, relational capital and structural capital and distributes it among 30 out 67 employees of one their branches in city of Qom, Iran. The questionnaire has been designed in 5 Likert scale format and three hypotheses of the survey have been examined. There are 61 questions associated with the proposed study, where 19 questions are associated with social capital, 22 questions are related to cognitive capital and 20 questions are devoted to structural capital. Cronbach alphas have been calculated as 0.7807 for structural capital, 0.8669 for cognitive capital and 0.8459 for relational capital. The results statistical test indicate that none of social components was in satisfactory level and the organization must endeavor to establish a better infrastructure in terms of social capital.

Knowledge creation and innovation are primary competitive advantage in the modern economy. Social capital, on the other hand, is one the most important components of organizations, which could help share knowledge within organization and create competitive advantage. The purpose of this paper is to investigate the impact of social capital on knowledge creation in petrochemical industry. The survey designs a questionnaire and distributes it among some experts who worked for petrochemical industry. The study investigates the impact of social capital in terms of three components of cognitive, relational and structural capitals on knowledge creation. Cronbach alpha in combined form is calculated as 0.79, which validates the overall survey. Structural equation modeling has been used to examine the proposed study and the results have confirmed that all three items positively influence knowledge creation, significantly.

During the past few years, there have been growing interests on intellectual capital due to industrial changes on the market. Thus, identifying different ways to create, manage, and evaluate the impact of intellectual capital has remained an open area of research. One of the most important organizational capabilities, which could help organizations create and share knowledge is to effectively use knowledge to create competitive advantage. The primary objective of this study is to investigate the effects of intellectual capital on other components and their impacts on organizational learning capability using structural equation modeling. The statistical population includes 500 employees of an Iranian organization. The study uses a sample size including 273 people using Morgan statistical table. In our survey, human capital influences positively (0.330) on structural capital, human capital influences positively on relational capital (0.47) and relational capital influences positively on structural capital (0.455). In addition human capital influences positively on learning capabilities (0.06), structural capital impacts learning capabilities (0.355) and relational capital on learning capabilities (0.545).

During the past few years, there have been growing interests on intellectual capital due to industrial changes on the market. Thus, identifying different ways to create, manage, and evaluate the impact of intellectual capital has remained an open area of research. One of the most important organizational capabilities, which could help organizations create and share knowledge is to effectively use knowledge to create competitive advantage. The primary objective of this study is to investigate the effects of intellectual capital on other components and their impacts on organizational learning capability. The statistical population includes 500 employees of an Iranian organization. The study uses a sample size including 273 people using Morgan statistical table and Cronbach & apos; s alpha is calculated as 0.838. The results of this survey indicate that human capital, relational capital and learning capabilities have positive impact on organizational performance. In addition, relational capital positively impacts learning capability and human capital influences positively on relational capital.

This paper presents a general review of intellectual capital literature, which includes definitions, components and indicators. We aim to gather a useful collection of indicators and definitions. After studying several related works from the literature, many definitions and indicators are identified and explain that choosing appropriate indicators depends on organizational targets. Every kind of organization can use this study to identify its more applicable and appropriate indicators to know about its intellectual capital. Identifying all of indicators in previous studies can help organization select right indicators for the organization.

Intellectual capital is the main property of any organization in knowledge-based economics. Knowledge is the fundamental principle of intellectual capital. Hence, it is the core of organizational capabilities. The aim of this study is to survey the relationship between dimensions of intellectual capital and knowledge creation in the headquarters of National Gas Corporation of Iran in the year 2010. The research method is descriptive – survey and follows practical objective. The research population consists of the formal staffs of the Corporation (managers, senior staff and other staff). We selected 261 people from the population randomly. We also used a reliable and valid questionnaire to gather data. We also used informative factor analysis to examine goodness of the model and we used SEM by Lisrel to confirm or reject the hypothesis in this study. The results show that all dimensions of intellectual capital have a significant impact on dimensions of knowledge creation, except for the effects of structural capital on knowledge combination as well as relational capital on knowledge internalization.