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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Factors affecting the adoption of e-wallets to enter cashless society: An integration approach Pages 1849-1860 Right click to download the paper Download PDF

Authors: Nor Hazlina Hashim, Tak Jie Chan, Panfeng Li

DOI: 10.5267/j.ijdns.2023.7.007

Keywords: E-wallets, Use behavior, Diffusion of innovation, Unified Theory of Acceptance and Use of Technology 2, Personal innovativeness, Self-efficacy

Abstract:
The Malaysian government actively encourages the development of e-wallets in Malaysia and set a goal to enter a cashless society by 2050. However, the mobile technology that has swept the world does not seem to be developing smoothly in Malaysia. The objective of the study is to investigate the determinants that impact the user behavior of Malaysians in adopting e-wallets and proposes integration theoretical models, namely UTAUT 2, Diffusion of Innovation, and self-efficacy to support the study. Data were collected among 253 Malaysian e-wallet users in the Federal State of Kuala Lumpur. The survey (online questionnaire) was distributed to respondents via QR codes and links as data collection. The PLS-SEM was utilized to test hypothetical relationships. The findings of the study demonstrated that compatibility, hedonic motivation, habits, and self-efficacy have a significant relationship with the user behavior of e-wallets. Self-efficacy was found to be the strongest predictor in influencing the use behavior of e-wallets. Conclusion, implications, and suggestions for future study were also discussed.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 4 | Views: 2361 | Reviews: 0

 
2.

An empirical investigation on acceptance of e-wallets in the fintech era in Jordan: Extending UTAUT2 model with perceived trust Pages 1249-1258 Right click to download the paper Download PDF

Authors: Qais Hammouri, Abdalrazzaq Aloqool, Besan Abdallah Saleh, Hadeel Aldossary, Saleh Yahya al Frejat, Mona Halim, Dmaithan Abdelkarim Almajali, Jassim Ahmad Al-Gasawneh, Saddam Rateb Darawsheh

DOI: 10.5267/j.ijdns.2023.4.013

Keywords: Fintech, E-wallets, UTAUT model, Perceived trust, Behavioral intention, Jordan

Abstract:
The increasing popularity of smartphones has led to the rise of e-wallets, which allow users to store their payment information on their devices and complete financial transactions conveniently and securely. This research extended the unified theory of acceptance and use of technology (UTAUT2) model to investigate the main factors influencing users’ intention to accept e-wallets in Jordan, where little research focused on such apps. Using a quantitative method, a sample of 181 users was utilized, and an instrument of 32 items was used. Findings revealed that price value, hedonic motivations, social influence, performance expectancy and perceived trust are major predictors of users' intention to use e-wallets apps. In contrast, facilitating conditions and effort expectancy are not significant toward the adoption process. Finally, conclusions and future work are presented in the last section of the study.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 3 | Views: 1887 | Reviews: 0

 

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