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Growing Science » International Journal of Data and Network Science » An empirical investigation on acceptance of e-wallets in the fintech era in Jordan: Extending UTAUT2 model with perceived trust

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International Journal of Data and Network Science

ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
Quarterly Publication
Volume 7 Issue 3 pp. 1249-1258 , 2023

An empirical investigation on acceptance of e-wallets in the fintech era in Jordan: Extending UTAUT2 model with perceived trust Pages 1249-1258 Right click to download the paper Download PDF

Authors: Qais Hammouri, Abdalrazzaq Aloqool, Besan Abdallah Saleh, Hadeel Aldossary, Saleh Yahya al Frejat, Mona Halim, Dmaithan Abdelkarim Almajali, Jassim Ahmad Al-Gasawneh, Saddam Rateb Darawsheh

DOI: 10.5267/j.ijdns.2023.4.013

Keywords: Fintech, E-wallets, UTAUT model, Perceived trust, Behavioral intention, Jordan

Abstract: The increasing popularity of smartphones has led to the rise of e-wallets, which allow users to store their payment information on their devices and complete financial transactions conveniently and securely. This research extended the unified theory of acceptance and use of technology (UTAUT2) model to investigate the main factors influencing users’ intention to accept e-wallets in Jordan, where little research focused on such apps. Using a quantitative method, a sample of 181 users was utilized, and an instrument of 32 items was used. Findings revealed that price value, hedonic motivations, social influence, performance expectancy and perceived trust are major predictors of users' intention to use e-wallets apps. In contrast, facilitating conditions and effort expectancy are not significant toward the adoption process. Finally, conclusions and future work are presented in the last section of the study.

How to cite this paper
Hammouri, Q., Aloqool, A., Saleh, B., Aldossary, H., Frejat, S., Halim, M., Almajali, D., Al-Gasawneh, J & Darawsheh, S. (2023). An empirical investigation on acceptance of e-wallets in the fintech era in Jordan: Extending UTAUT2 model with perceived trust.International Journal of Data and Network Science, 7(3), 1249-1258.

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Journal: International Journal of Data and Network Science | Year: 2023 | Volume: 7 | Issue: 3 | Views: 1904 | Reviews: 0

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