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Growing Science » Authors » Darbaz Ismael

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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Social media experience, attitude and behavioral intention towards umrah package among generation X and Y Pages 1-12 Right click to download the paper Download PDF

Authors: Aini Muslim, Amran Harun, Darbaz Ismael, Bestoon Othman

DOI: 10.5267/j.msl.2019.8.020

Keywords: Social Media, Interactions, Sharing of Content, Attitudes, Behavioral Intentions, Booking Decision, Electronic Word of Mouth

Abstract:
The development of Islamic tourism such as Umrah does not get much attention in the literature though there are 6 million people all around the world performing Umrah every year. Nowadays, social media has been recognized as an important tool in building and maintaining the image of tourist destination especially in the Umrah context. Thus, the purpose of this study was to examine the effect of social media experiences (interactions and sharing of contents) on attitudes and behavioral intentions towards Umrah package (booking decisions and electronic Word of Mouth) among generation X and Y. Sums of three hundred eighty-four respondents were engaged as the respondents. The population of this study was among Malaysian Muslim citizens who had social media experiences in seeking online information and knowledge about Umrah and already performed Umrah. The data then was analyzed using the Statistical Package for Social Science (SPSS) and Partial Least Squares (PLS) software. The findings of this study confirmed that sharing of contents of social media experiences has significant and positive relationship on behavioral intentions (booking decisions and electronic Word of Mouth).
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 1 | Views: 8768 | Reviews: 0

 
2.

Understanding experienced consumers towards repeat purchase of counterfeit products: The mediating effect of attitude Pages 13-28 Right click to download the paper Download PDF

Authors: Amran Harun, Muliati Mahmud, Bestoon Othman, Raman Ali, Darbaz Ismael

DOI: 10.5267/j.msl.2019.8.019

Keywords: Counterfeit, Repeat purchase, Demographic, Past purchase, Materialism, Social, Economic factor

Abstract:
Most counterfeit studies engage consumers’ intention to purchase without considering their past experiences. Understanding consumers who have experienced in counterfeit product situations and how this has influenced their actual perceptions, attitudes and behavior on this is-sue is important to understand. Therefore, this study aims to understand the repurchase behavior of experienced consumers in regards to counterfeit products and their demographics, past purchases, materialism, economic and social factors. In addition, this study also investigates the mediating effect of attitude on the relationship between the factors and the repur-chase behavior. The participants are among 200 working adults who have purchased counterfeit products in a six-month period. Multiple regression analysis indicates that gender (female), past purchasing behavior, materialism and social factors had positive relationships with repurchase behavior. Remarkably, the economic factor is found to be significant. However, it has a negative relationship with repurchase behavior indicating that experienced consumers in counterfeit products purchase fake goods to minimize the economic effect. Hierarchical regression analysis indicates the mediating effect of attitude on the relationship between past purchase and materialism on repurchase behavior. The outcome of this study can also be used as a reference and knowledge base for scholars and marketers in understanding the attitude of consumers and their repurchase intention of counterfeit products.
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Journal: MSL | Year: 2020 | Volume: 10 | Issue: 1 | Views: 5958 | Reviews: 0

 

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