In this paper, the authors aim to analyse organisational intention and focus on hybrid project management (HPM) methodology adoption in FinTech system software development. It is important to ascertain the internal and external factors that affect organisational decision-makers’ intentions towards HPM adoption. This study aims to apply a theoretical approach integrating Technology-Organisation-Environment (TOE), which examines the factors that impact FinTech organisations’ decisions to adopt HPM into their software development projects, together with the Theory of Planned Behaviour (TPB) which examines the behavioural intention. It addresses those factors that form organisational decision-makers’ readiness for HPM implementation and enable their intention to use it. When combining the independent, dependent, and moderating variables, the results show that the effect of relative advantage, top management support, and industry pressure have a positive influence on individual’s attitude towards HPM adoption in FinTech Malaysia and sustainability in Quality 4.0. The authors also considered the influence of attitudes and perceived behavioural control variables having a positive influence on sustainable intention of HPM adoption in the FinTech industry. Partial Least Squares Structural Equation Modelling (PLS-SEM) was used to verify the proposed hypotheses, with the exception of the direct influence of top management support or attitude on intention to adopt.

The current study aimed to shed light on the influence of quality 4.0 including Data, Analytics, Connectivity, Collaboration, App Development, Scalability, Management Systems, Compliance, Culture, Leadership, and Competency in supporting organizational efforts of digital transformation among Jordanian telecommunication organizations. A quantitative approach was adopted to achieve the previously mentioned aim. An online questionnaire was filled out by a convenient sample of 141 quality managers and employees within Jordanian telecommunication organizations: namely Zain, Umniah, and Orange. SPSS was used to screen and analyze primary data and AMOS version 23 was used to test the study hypotheses. The results of the study accepted the main hypothesis which indicated that quality 4.0 increases organizations seeking to accomplish digital transformation due to its ability to present better chances for the organization to develop and adhere to quality standards. The study recommended supporting organizational IT infrastructure to make a good environment for quality 4.0 adoption.