In this paper we develop a fuzzy TOPSIS method based on intuitionistic fuzzy values to solve multiple criteria decision making problems in which the performance rating of alternatives values and the weights of criteria are given by linguistic terms. Arithmetic operations between intuition-istic fuzzy values are used for normalizing imprecise ratings and weights of criteria. In order to demonstrate the effectiveness of the suggested method, we propose a case study aiming to evalu-ate and compare the service quality of five major airports in North Africa. The suggested method helps manager of airports know the needs of passengers and the priority of enhancing service items.

This research designs information technology (IT) adoption in service system. It determines the role of IT in determining the performance of service delivery processes. It addresses the concept of IT adoption and discusses the design of the key parameters/elements. Based on a detailed questionnaire survey along with case studies, it outlines how IT can be implemented successful-ly. Its sole purpose is to help establish whether or not IT adoption improves service quality and firm performance.

This study aims to analyse the factors affecting the Micro, Small, and Medium Enterprises in the province of South Sumatra, Indonesia. Data of 100 MSMEs were collected through questionnaires in the 15 regencies/cities in South Sumatra. The statistical analysis used was Structural Equation Modelling (SEM) processed through AMOS. The results evidence that the external factors of capital support, business partners, and infrastructure directly have no direct effects but indirectly affect the performance of MSMEs in South Sumatra. Also, the availability of resources and environmental conditions; and the capability of business owners and employees indirectly affect the performance of MSMEs in South Sumatra. Lastly, the use of technology and research impact the performance of MSMEs in South Sumatra directly and indirectly through the availability of resources and environmental conditions and business owners and employees' capability. Theoretically, this study expands the MSMEs literature by discussing factors (i.e., external and internal) affecting MSMEs' performance holistically. Practically, this study is beneficial for the government, practitioners, and policymakers.

The purpose of this research is to know the influence of Uncertainty Macroeconomic and demographic factors such as Population, Gross Domestic Product, Government Sukuk and Sharia Mutual Funds to The Investment Yield Sharia Insurance in Indonesia. The method of research using a causal research design in Indonesia Sharia Insurance. The data used are secondary data sourced from Financial Services Authority, Indonesia. The method of analysis used in this research is the SEM method using SmartPLS software. The results show that Population, Gross Domestic Product, Government Sukuk and Sharia Mutual Funds do not influence Investment Yield Sharia Insurance in Indonesia. The implications of this research are the Indonesian Financial Services Authority policy which considers Population, Gross Domestic Product, Government Sukuk and Sharia Mutual Funds for Investment Yield Sharia Insurance in Indonesia. The limitation of this research is to use monthly samples and only observe for 2 (two) years. Originality of this research is using the latest observation variable that is 2018-2019 and observation at a sharia insurance company in Indonesia.

The objective of this research is to study and analyze the direct effect of public governance, human resource competence, characteristics of Government Internal Supervisory Apparatus, and Government Internal Supervisory System on the quality of Local Government Financial Report and the indirect effect of public governance, human resource competence, and characteristics of Government Internal Supervisory Apparatus on the quality of Local Government Financial Report with the mediation of Government Internal Supervisory System. The samples are 148 local government agencies’ financial administration officials, selected according to certain criteria. As SEM-PLS was used for hypothesis testing, this study finds that public governance, human resource competence, characteristics of Government Internal Supervisory Apparatus, and Government Internal Supervisory System directly have positive effects on the quality of Local Government Financial Report. Furthermore, the Government Internal Supervisory System fully mediates the effect of human resource competence on the quality of the Local Government Financial Report and partially mediates the effects of public governance and characteristics of Government Internal Supervisory Apparatus on Local Government Financial Report.

This article evaluates the relationship of macroeconomic variables of the domestic market with the stock index on the Moscow exchange and selects forecast specifications based on an integrated autoregressive model - the moving average. The methods used are included in an integrated autoregressive-moving average model with exogenous variables and seasonal component, Box and Jenkins approach, auto.arima in R function, Hyndman and Athanasopoulos approach, and maximum likelihood method. The results demonstrate that the inclusion of external regressors in the one-dimensional ARIMAX model improves its predictive characteristics. Time series of macro-indicators of the domestic market – the consumer price index, the index of output of goods and services for basic activities are not interrelated with the index of the Moscow exchange, with the exception of the dollar exchange rate. The positive correlation between the Moscow exchange index and macro indicators of the world economy - the S&P stock index, the price of Brent oil, was confirmed. In models with minimal AIC, a rare presence of the MA component was found, which shows that the prevailing dependence of the stock market yield on previous values of the yield (AR component) and thus, better predictability of the yield. It has shown that for stock market forecasting, "manual" selection of the ARIMA model type can give better results (minimum AIC and minimum RMSE) than the built-in auto.arima algorithm in R. It is shown that from a practical point of view, when selecting forecast models, the RMSE criterion is more useful for investors, which measures the standard error of the forecast in points of the stock index. For the scientific novelty, using Russian financial data for the period from March 2000 to March 2018 to measure the connection of macro indicators of domestic and global markets with the Moscow exchange stock index, considering seasonality can be noticed. The comparison of the forecast model’s accuracy of the ARIMA type obtained by automatic and "manual “selection by AIC and RMSE is performed in favor of "manual" selection. It could be noted that the main conclusions of the article can be used in scientific and practical activities in the stock markets as a practical significance.

Corporate social responsibilities (CSR) have gained the attention of regulators and recent studies due to their comprehensive influence on the firm performance. Thus, the present study examines the impact of CSR practices such as social welfare, human rights and physical environment on SMEs performance in Vietnam. This research also investigates the mediating role of organizational support among the links of social welfare, human rights, the physical environment and SMEs performance in Vietnam. This study has followed the primary data collection methods such as survey questionnaires to collect the data from respondents and also executed the smart-PLS for analysis. The results indicated the social welfare, human rights and physical environment have a positive association with SMEs performance in Vietnam. The results also exposed that organizational support positively mediates among the links of social welfare, human rights, the physical environment and SMEs performance in Vietnam. This study guided the regulators while developing the regulations related to CSR and firm performance.

The dry port (or land port) is an inland area or an intermodal port directly connected to a seaport. Cikarang Dry Port, as one of the best performing dry ports among other dry ports in Indonesia, only contributes 18% of the loading and unloading volume at Tanjung Priok port. This study examines the effect of supply chain collaboration and service stakeholder engagement on Dry Port Company's performance. The data collected from a questionnaire. The 55 responses from employees of Cikarang dry port and a logistics company in Jakarta. The hypothesis was tested by multiple regression. This study confirms that government regulation and Stakeholder Commitment positively impact the performance of port companies. The study inspires managers to recognize the positive results of government regulation practice among stakeholder engagement organizations to improve port performance in port supply chains.

In this study, the factors to be researched are internal factors related to financial ratios such as market ratios namely Price Earnings Ratio, Leverage Ratio namely Debt to Equity Ratio, and Profitability Ratio namely Return on Assets (ROA) as variables that affect Stock Prices in real estate companies in Indonesia Stock Exchange. The data used are secondary data from time series that have been transformed from the Indonesia stock exchange. The method used is multiple regression with OLS, to find how much the influence of independent variables have as driving forces on stock prices. The results obtained from this study are price earnings ratio, debt to equity ratio, ROA simultaneously affect the stock prices of Real Estate companies in the Indonesian stock exchange. Meanwhile, partially, the three variables deserve to be the driving factor for share prices in real estate companies at the Indonesia Stock Exchange.

SISKEUDES is a financial system used by the village government aimed at improving accountability, creating common perceptions in the delivery and application of various laws and regulations in the form of village financial management systems and procedures. Implementation of SISKEUDES helps us improve good corporate governance of village government in Indonesia. However, in the Village Assistance Report in Badung Regency in 2018 and 2019, there were input errors from planning, budgeting, administration and financial reporting. Based on this phenomenon, this study tested the predictor of successful application of the system. The measurement of SISKEUDES success is based on DeLone and McLean information system success model. This study examines the direct effect of system quality, information quality, service quality and quality of human resource on use, user satisfaction and net benefits. The sample determination technique uses purposive sampling with criteria of all SISKEUDES users in Badung Regency Village Government with a minimum of 1 year working experience. Data analysis uses Partial Least Square with SmartPLS 3. The results show that only system quality, information quality, and service quality have positive effects on user satisfaction, while the quality of human resources has no effect on user satisfaction. The quality of information, the quality of service, and the quality of human resources have positive effects on the use, while the quality of the system has no effect on the use. The quality of information, service quality, use and user satisfaction have positive effects on net benefits.