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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 7 Issue 7 pp. 351-358 , 2017

A TOPSIS method based on intuitionistic fuzzy values: a case study of North African airports Pages 351-358 Right click to download the paper Download PDF

Authors: Houssine Tlig, Abdelwaheb Rebai

DOI: 10.5267/j.msl.2017.4.002

Keywords: TOPSIS, Multi criteria decision making, Intuitionistic fuzzy value, Airports

Abstract: In this paper we develop a fuzzy TOPSIS method based on intuitionistic fuzzy values to solve multiple criteria decision making problems in which the performance rating of alternatives values and the weights of criteria are given by linguistic terms. Arithmetic operations between intuition-istic fuzzy values are used for normalizing imprecise ratings and weights of criteria. In order to demonstrate the effectiveness of the suggested method, we propose a case study aiming to evalu-ate and compare the service quality of five major airports in North Africa. The suggested method helps manager of airports know the needs of passengers and the priority of enhancing service items.

How to cite this paper
Tlig, H & Rebai, A. (2017). A TOPSIS method based on intuitionistic fuzzy values: a case study of North African airports.Management Science Letters , 7(7), 351-358.

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Journal: Management Science Letters | Year: 2017 | Volume: 7 | Issue: 7 | Views: 2851 | Reviews: 0

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