This study aims to examine the supply chain management perspective of subjective norms, attitude, perceived behavioral control, and intention on e-waste recycling behavior, and the mediating role of intention in the relationship between the factors of extended theory of planned behavior and e-waste recycling behavior. The research sample was students at some universities in Jakarta, Indonesia with data collected through an online questionnaire. The results of the analysis show that subjective norms, attitudes, perceived behavioral control, and intentions have significant effects on e-waste recycling behavior. In addition, intention can mediate the relationship between attitude and perceived behavioral control on e-waste recycling behavior. The implication highlighted the importance of the role of subjective norms, attitude, perceived behavioral control, and intention in influencing one's e-waste recycling behavior. Therefore, public awareness can pay attention to the factors of extended theory of planned behavior in helping to increase the awareness of e-waste recycling. From a theoretical point of view, the findings show that the Theory of Planned Behavior is a useful theoretical framework for understanding the behavior of e-waste recycling. Practically speaking, significant findings about the role of subjective norms, attitudes, perceived behavioral controls, and intentions in influencing e-waste recycling behavior can inform policies and programs aimed at promoting more responsible e-waste management.

This paper examines the relationship between public policy and education management in Indonesia by looking at various indicators influencing the public policy and the education management. For education management, factors like education achievement at elementary & higher school, college enrolment, job market in both local and international levels and social development are observed. Public policy is studied through work force development, higher education, brain drain, public safety, constitutional convention, job approval, legislature and operation policies. To examine this association, a survey questionnaire is developed and presented on various respondents regarding public policy and education management. A sample of 327 respondents is empirically examined and it is observed that the effect of work force development on elementary school achievement was significant while the effect of brain drains, job approval and legislature were crucial for the presented indicators of education management. Further studies can be conducted while considering other aspects of both public policy and education.
The editors of Management Science Letters retract this article [1] due to severe irrelevant and unusual citations on this paper from other sources.

Responsive, timely, and friendly service quality plays a central role in shaping trust between the government and citizens. With the improvement of service quality, the public feels valued and heard, reinforcing the mutual trust relationship between the government and citizens. In this regard, technology-enabled service processes can streamline time and cost, while automation reduces the risk of human errors. Through web platforms or applications, the government can provide easier access for citizens to various services without the need to physically visit government offices. Good and quality public services are not only aimed at meeting the practical needs of the public but also play a role in shaping the mutual trust relationship between the government and citizens. Therefore, the concept of e-service quality, which encompasses the quality of services provided through electronic platforms, becomes crucial. The objective of this research is to explore the extent to which e-service quality can influence the level of public satisfaction. The research method employs a quantitative approach using primary data sources, where random sampling is applied as the sampling technique. The research respondents are citizens using digital public service platforms organized by the local government of Jakarta. The sample size used in this study is 262. The variables tested in this research involve e-service quality, public trust, and public satisfaction. In analyzing the data, this research utilizes SmartPLS 4 software. The analysis results show that e-service quality has a significant influence on the formation of public trust. Furthermore, findings indicate that e-service quality also significantly affects public satisfaction. However, the analysis results do not support the idea that public trust mediates the relationship between e-service quality and public satisfaction. This signifies that while public trust directly contributes to public satisfaction with public services, other unmeasured factors also play a role in shaping public perceptions and satisfaction.

The primary objective of this study is to find the role of different policies on supply chain performance (SCP). To achieve this objective, quality assurance policies (QAP) and continuous process improvement (CPI) are selected as independent variables. Additionally, the moderating effects of environmental regulations and policy (ERP) are examined between various policies and SCP. ERP is taken as moderating variable because the role of ERP in logistics is crucial. Logistics transport has serious effect on environment due to the emission of CO2. Primary data are collected from supply chain companies of Indonesia. Three hundred questionnaires are used in this study and they are analyzed through statistical tests. Conclusion of the study shows that QAP and CPI had major role in SCP. Better implementation of QAP and CPI increase the SCP among Indonesian supply chain companies. Moreover, ERP is a moderating variable between the relationship of QAP and CPI and SCP. Therefore, Indonesian supply chain companies should enhance the policies related to quality assurance, process improvement and environmental policies to enhance SCP.

This research was conducted to determine knowledge acquisition by employing digital technology for public sector employees. This study adopts system quality, information quality, user satisfaction, service quality, and net benefit as the empirical considerations. The data analysis technique in this study used SEM (Structural Equation Modeling). Respondents in this study were 198 people consisting of public sector employees who used a learning management system. The results showed that service quality has a significant effect on user satisfaction. User satisfaction has a significant effect on net benefits. Meanwhile, system quality had no significant effect on user satisfaction, information quality had a significant effect on user satisfaction. The findings would imply the strategies to strengthen the implementation of e- learning is to increase user satisfaction. The finding managerially points out the necessity to evaluate the transformation of classical training programs in terms of face-to-face learning to blended learning by integrating online learning and face-to-face in the public sector knowledge acquisition model of training. The findings present an evaluation using empirical examination and highlights the importance of continuity to arrange action plans in public sector to synchronize knowledge acquisition model through training to obtain behavioral change and wider organizational impact of the training on public sector institutions.