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Sort articles by: Volume | Date | Most Rates | Most Views | Reviews | Alphabet
1.

Impact of lean supply chain practices on competitive advantage in the private hospital sector in Sri Lanka Pages 17-26 Right click to download the paper Download PDF

Authors: Kasun Wickramathunga, Damindu Patabendige, Neranjan Udugampola, Samith Dilshan, Navodika Karunarathna, Pubuddhi Shamil

DOI: 10.5267/j.uscm.2025.1.004

Keywords: Lean Health Care, Lean Practices, Private Hospitals, Competitive advantage

Abstract:
Lean Practices have been implemented by private hospitals to get counterproductive solutions for reducing costs and gaining a competitive advantage. This research aims to examine the significance of lean practices on competitive advantage in the Sri Lankan private hospital sector to fill the knowledge gap. This research used a quantitative approach in which primary data was collected through a questionnaire-based survey and an analysis was conducted using structural equation modeling using the SmartPLS software. The research reveals the level of impact of lean practices, 5S, Kaizen, Kanban, and Just in Time in achieving a competitive advantage in the private hospital sector. Studies have demonstrated a significant impact of adopting the Just in Time approach in comparison to other established lean practices within the Sri Lankan private hospital sector, highlighting its unique and valuable contribution for health services. Researchers demonstrated when comparing Just in Time with other chosen lean practices for the study from the perspective of supply chain professionals, Just in Time contributes significantly to the competitive advantage of the Sri Lankan private hospital sector.
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Journal: USCM | Year: 2026 | Volume: 14 | Issue: 1 | Views: 501 | Reviews: 0

 
2.

Strategic agility and its impact on competitive capabilities in healthcare industry Pages 2371-2376 Right click to download the paper Download PDF

Authors: Abdallah Abusalma

DOI: 10.5267/j.msl.2021.5.004

Keywords: Relationship, Strategic agility, Competitive Advantage, Private hospitals

Abstract:
This paper identifies the degree of strategic agility and its relationship with the competitive advantage in the private hospitals in Jordan. To achieve this goal, a special questionnaire was developed for a sample of managers in hospitals. The study distributed 208 questionnaires to 27 hospitals, and managed to collect 95% of them, properly. The target group was mainly hospital directors, deputy directors, district directors and department heads. The researcher presented a set of recommendations that could be considered necessary to achieve a level of competitive advantage in all fields of hospital work. In the light of the problem of research and its questions and the review of relevant studies, the current research sought to test the validity of the hypotheses of the study. The results of the statistical analysis revealed that there is a statistically significant relationship between the extent of the Agility exercise and the competitive advantage of private hospitals in Jordan (α=0.05). The results also showed that there was a statistically significant relationship between the strategic sensitivity and competitive advantage of the private hospitals in Jordan (α = 0.05). However, the results of the hypothesis did not differ from the second sub-hypothesis, where there was a statistically significant relationship between the substantial and competitive advantages of private hospitals in Jordan (α = 0.05). Finally, the statistical analysis found that there is a statistically significant relationship between technology and competitive advantage in private hospitals in Jordan (α = 0.05).
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Journal: MSL | Year: 2021 | Volume: 11 | Issue: 9 | Views: 2491 | Reviews: 0

 
3.

Green supply chain practices and their effects on operational performance: An experimental study in Jordanian private hospitals Pages 523-532 Right click to download the paper Download PDF

Authors: Nour Salem Ahmad AlBrakat, Sulieman Ibraheem Shelash Al-Hawary, Suhaib Mohammad Muflih

DOI: 10.5267/j.uscm.2023.2.012

Keywords: Green Supply Chain practices, Operational Performance, Private Hospitals, Jordan

Abstract:
This study aims to identify the level of Green Supply Chain practices and their Impact on Operational Performance of the Jordanian Private Hospitals. The Jordanian private hospital sector consists of 71 private hospitals comprising the study population. The convenience sample was used by distributing the research tool to 280 of the subjects in the study in Jordanian private hospitals. The responses received were 257 responses. Moreover, the analyses related to the research were performed using version 24 of SPSS and AMOS software, and test hypotheses structural equation modeling (SEM) was used. The results indicated that green supply chain practices have an impact on operational performance. Based on the study results, the researchers recommend managers to increase operational efficiency by Integrate sustainability parameters into product design requirements and assess them throughout the design process.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 2 | Views: 3127 | Reviews: 0

 
4.

The effect of supply chain management through social media on competitiveness of the private hospitals in Jordan Pages 737-746 Right click to download the paper Download PDF

Authors: Salameh. S. Al-Nawafah, Hussam Mohd Al-Shorman, Fatima Lahcen Yachou Aityassine, Feda A. Khrisat, Mohammad Faleh Ahmmad Hunitie, Ayat Mohammad, Sulieman Ibraheem Shelash Al-Hawary

DOI: 10.5267/j.uscm.2022.5.001

Keywords: Supply chain management, Social media, Competitiveness, Private hospitals, Jordan

Abstract:
The aim of this research is to examine the impact of supply chain management through social media on competitiveness of the private hospitals in Jordan. The population of the study includes managers in various administrative disciplines. Therefore, the complete census method was used in this research to collect the primary data, where the total responses were 438 responses were used for analysis. The questionnaire was used as a basic instrument in the current research, as it was designed electronically through Google Forms and sent to the research sample via email. AMOS software was used to test the research hypotheses. The results showed that all dimensions of supply chain management through social media had a positive impact on competitiveness; the greatest effect was for strategic relations with suppliers. Based on the study results; managers at the examined companies should enhance their usage of social media with suppliers, according to the report, in order to support strategic connections with them.
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Journal: USCM | Year: 2022 | Volume: 10 | Issue: 3 | Views: 3577 | Reviews: 0

 
5.

Does electronic customer relationship management (E-CRM) affect service quality at private hospitals in Jordan? Pages 325-332 Right click to download the paper Download PDF

Authors: Muhammad Turki Alshurideh

DOI: 10.5267/j.uscm.2022.1.006

Keywords: Service Quality, Electronic Customer Relationship Management, Private hospitals, E-CRM, Jordan

Abstract:
The study's goal is to see how electronic customer relationship management affects the quality of service at private hospitals in Jordan. The dimensions of customer relationship management (CRM) represented by website design, website search, privacy, security, and service delivery on time, while the dimensions of quality of service include reliability, responsiveness, assurance, and empathy. It focused on private hospitals in Jordan. Data were primarily gathered through self-reported questionnaires created by Google Forms distributed to a purposive sample of inpatients via email. The statistical program AMOSv24 was used to test the study hypotheses. The results demonstrated that electronic customer relationship management had a positive impact on service quality. Considering the results, the researchers recommend improving the degree of its practice of managing electronic customer relations by reconsidering its websites in terms of focusing on the website design and its ease of use by patients and the possibility of searching the website.
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Journal: USCM | Year: 2022 | Volume: 10 | Issue: 2 | Views: 7913 | Reviews: 0

 
6.

The effect of electronic human resources practices on employee satisfaction in private hospitals Pages 753-760 Right click to download the paper Download PDF

Authors: Fatima Lahcen Yachou Aityassine, Abedalsttar Mustafa Yousef Alsayaha, Mahmoud Mohammad Al-Ajlouni

DOI: 10.5267/j.ijdns.2022.3.006

Keywords: Electronic Human Resources practices, Employees' satisfaction, Private hospitals, Jordan

Abstract:
The objective of the study was to determine the impact of electronic human resources practices on Employees Satisfaction in private hospitals in Jordan. The dimensions of electronic human resources practices are (e-recruitment, e-training, e- performance evaluation, e-rewards system, and e-communication). Data were analyzed using IBM SPSS and AMOS software. The population of the study involves all the physicians working in private hospitals in Jordan. Data were primarily gathered through self-reported questionnaires created by Google Forms which were distributed to a purposive sample of physicians via email. To achieve the objectives of the study and test hypotheses, the researcher used SPSS and path analysis. The study results showed that there is a statistically significant impact of electronic human resources practices on employee’s satisfaction. Considering study finding, the researcher recommends decision makers to provide the largest possible investment in modern technology, and to subscribe to databases that qualify doctors to practice electronic human resource management dimensions that were mentioned in the study and ensuring doctors’ job stability.

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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 3 | Views: 1801 | Reviews: 0

 
7.

Investigating the impact of electronic health record on healthcare professionals Pages 63-74 Right click to download the paper Download PDF

Authors: Amira Mohammed, Ahmed Mehrez, Lamia Aladel

DOI: 10.5267/j.ijdns.2020.11.001

Keywords: Electronic health record (EHR), Healthcare professionals, Private hospitals, Qatar

Abstract:
Although there is a significant influence of implementing the electronic health records (EHR) system in Qatar, there are very limited studies reviewed and analyzed the influence of implementing the EHR system on healthcare professionals in Qatar. This research aims to assess, summarize, and analyze the influence of the EHR system in healthcare settings in Qatar. The outcome of assessing the implementation of the EHR system may have advantages and disadvantages, which can impact healthcare professionals in healthcare settings in Qatar. The main objective is to evaluate EHR on healthcare professionals in healthcare. A total number of 210 participants were selected randomly from three private hospitals in Qatar. A validated survey distributed to physicians, pharmacists, nurses, and dietitians who work in these healthcare hospitals in Qatar. The purpose is to identify whether the outcome of using the EHR system improved healthcare professionals’ work after it has shifted from using files and hand-writing paperwork to the EHR system. By applying online survey, results indicate that most healthcare professionals positively perceive the use of the EHR system as a valuable system.
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Journal: IJDS | Year: 2021 | Volume: 5 | Issue: 1 | Views: 2593 | Reviews: 0

 

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