How to cite this paper
Dahooie, J & Arsalan, M. (2013). Applying fuzzy integral for evaluating intensity of knowledge work in jobs.International Journal of Industrial Engineering Computations , 4(4), 517-534.
Refrences
Akhavan, P., Adalati, M., Sharifi, S., & Atashgah, R. (2010). The Challenges of Knowledge Management Portals Application and Implementation: The Iranian Organizations Case Study. International Journal of Industrial Engineering Computations, 1, 79-93.
Agustinus, R., & Siringoringo, H. (2007). Work sampling comparative among conventional self assessment and continuous monitoring methods to measure proportion of non productive activities.
Agarwal, P., Sahai, M., Mishra, V., Bag, M., & Singh, V. (2011). A review of multi-criteria decision making techniques for supplier evaluation and selection. International Journal of Industrial Engineering Computations, 2(4), 801-810.
Ampt, A., Westbrook, J., Creswick, N., & Mallock, N. (2007). A comparison of self-reported and observational work sampling techniques for measuring time in nursing tasks. Journal of Health Services Research & Policy, 12(1), 18-24.
Bell, H. M., McElnay, J. C., & Hughes, C. M. (1999). A self?reported work sampling study in community pharmacy practice. Pharmacy World and Science, 21(5), 210-216.
Brannick, M. T., Levine, E. L., & Morgeson, F. P. (2007). Job and work analysis: Methods, research, and applications for human resource management. SAGE Publications, Incorporated.
Burkhart, J. (1995). Identifying Critical Job Tasks. Colorado State Dept. of Education, Denver. State Library and Adult Education Office.
Chang, S. L., Wang, R. C., & Wang, S. Y. (2006). Applying fuzzy linguistic quantifier to select supply chain partners at different phases of product life cycle. International Journal of Production Economics, 100(2), 348-359.
Dahooie, J. H., Afrazeh, A., & Hosseini, S. M. M. (2011). An activity-based framework for quantification of knowledge work. Journal of Knowledge Management, 15(3), 422-444.
Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Harvard Business Press.
Davenport, T. (2002). Can you boost Knowledge worker’s impact on the bottom line?. Management Update, 7(11), 3-5.
Davenport, T. H. (2005). Thinking for a living: how to get better performances and results from knowledge workers. Harvard Business Press.
Demirel, T., Demirel, N. C., & Kahraman, C. (2010). Multi-criteria warehouse location selection using Choquet integral. Expert Systems with Applications, 37(5), 3943-3952.
Detyniecki, M., Bouchon-meunier, D. B., Yager, D. R., & Prade, R. H. (2000). Mathematical aggregation operators and their application to video querying.
Dragunov, A. N., Dietterich, T. G., Johnsrude, K., McLaughlin, M., Li, L., & Herlocker, J. L. (2005, January). TaskTracer: a desktop environment to support multi-tasking knowledge workers. In Proceedings of the 10th international conference on Intelligent user interfaces (pp. 75-82). ACM.
Drucker, P. F. (1959). The landmark of tomorrow. New York: Harper Business.
Drucker, P. F. (1993). Post-Capitalist Society. New York: Harper Business.
Drucker, P. F. (1995). The new productivity challenge. Quality in Higher Education, 37.
Drucker, P. F. (1999). Knowledge-worker productivity. California management review, 41(2), 79-94.
Drucker, P. F. (2009). Managing in a time of great change. Harvard Business School Press.
Eppler, M. J., Seifried, P., & R?pnack, A. (2008). Improving Knowledge Intensive Processes through an Enterprise Knowledge Medium (1999). In Kommunikationsmanagement im Wandel (pp. 371-389). Gabler.
Grabisch, M. (1996). The application of fuzzy integrals in multicriteria decision making. European journal of operational research, 89(3), 445-456.
Groover, M. P. (2007). Work systems and the methods, measurement, and management of work. Upper Saddle River, NJ: Pearson Prentice Hall.
Guns, W. D., & V?likangas, L. (1997). Rethinking knowledge work: creating value through idiosyncratic knowledge. Journal of Knowledge Management,1(4), 287-293.
Hammer, M., Leonard, D., & Davenport, T. (2004). Why don & apos; t we know more about knowledge?. MIT Sloan Management Review, 45, 14-18.
Harney, N. D. (2006). Precarious migrant knowledge workers: new entrepreneurial identities in Naples, Italy. International journal of manpower,27(6), 572-587.
Helton, R. (1988). The ‘best work’s method of knowledge worker assessment. Industrial Management, 30(5), 19-22.
Herrera, F., Herrera-Viedma, E., & Mart??nez, L. (2000). A fusion approach for managing multi-granularity linguistic term sets in decision making. Fuzzy Sets and Systems, 114(1), 43-58.
Hu, Y. C., & Chen, H. C. (2010). Choquet integral-based hierarchical networks for evaluating customer service perceptions on fast food stores. Expert Systems with Applications, 37(12), 7880-7887.
Ishii, K., & Sugeno, M. (1985). A model of human evaluation process using fuzzy measure. International Journal of Man-Machine Studies, 22(1), 19-38.
Jackson, D. F. (1989). A methodology for the quantification of knowledge work(Doctoral dissertation, University of Tennessee, Knoxville).
Kong, W., Qu, H., & Zhang, Q. (2007, September). A Fuzzy Choquet Integral Approach to Evaluate the Capability of Supplier. In Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007. International Conference on (pp. 4740-4743). IEEE.
Lavoie, M., Roy, R., & Therrien, P. (2003). A growing trend toward knowledge work in Canada. Research Policy, 32(5), 827-844.
Levine, E. L., Ash, R. A., Hall, H., & Sistrunk, F. (1983). Evaluation of job analysis methods by experienced job analysts. Academy of Management Journal, 26(2), 339-348.
Lewis, K. (2004). Knowledge and performance in knowledge-worker teams: A longitudinal study of transactive memory systems. Management science, 50(11), 1519-1533.
Lind, M. R., & Sulek, J. M. (2000). A methodology for forecasting knowledge work projects. Computers & Operations Research, 27(11), 1153-1169.
Madani, F. (2007). Job Analysis Methods, MehrooMah (in Persian).
Marashi, S. N. (1998). Time Studying Systems, Basir (in Persian).
McKillip, J. (2002). IT Pro Job Task Analysis: Report to Participants.
Murofushi, T., & Soneda, S. (1993). Techniques for reading fuzzy measures (III): interaction index. In 9th Fuzzy System Symposium (pp. 693-696).
Narukawa, Y., & Torra, V. (2007). Fuzzy measures and integrals in evaluation of strategies. Information Sciences, 177(21), 4686-4695.
Nickols, F. R. E. D. (2000). ‘What is’ in the world of work and working: some implications of the shift to knowledge work. The knowledge management yearbook 2000–2001, 3-11.
Overbeek, S.J. (2007), Improving efficiency and effectiveness of knowledge exchange between knowledge workers, Journal of Knowledge Management, 5(1), 24-38.
Pan, W., Liu, J., & Hawryszkiewycz, I. (2008, April). A method for describing knowledge work processes. In Advanced Information Systems for Enterprises, 2008. IWAISE & apos; 08. International Workshop on (pp. 46-52). IEEE.
Py?ri?, P. (2005). The concept of knowledge work revisited. Journal of Knowledge Management, 9(3), 116-127.
Ram?rez, Y. W., & Nembhard, D. A. (2004). Measuring knowledge worker productivity: A taxonomy. Journal of intellectual capital, 5(4), 602-628.
Ramirez, Y. W. (2006). Defining measures for the intensity of knowledge work in tasks and workers. Department of Industrial Engineering, University of Wisconsin-Madison, Madison, WI.
Agustinus, R., & Siringoringo, H. (2007). Work sampling comparative among conventional self assessment and continuous monitoring methods to measure proportion of non productive activities.
Agarwal, P., Sahai, M., Mishra, V., Bag, M., & Singh, V. (2011). A review of multi-criteria decision making techniques for supplier evaluation and selection. International Journal of Industrial Engineering Computations, 2(4), 801-810.
Ampt, A., Westbrook, J., Creswick, N., & Mallock, N. (2007). A comparison of self-reported and observational work sampling techniques for measuring time in nursing tasks. Journal of Health Services Research & Policy, 12(1), 18-24.
Bell, H. M., McElnay, J. C., & Hughes, C. M. (1999). A self?reported work sampling study in community pharmacy practice. Pharmacy World and Science, 21(5), 210-216.
Brannick, M. T., Levine, E. L., & Morgeson, F. P. (2007). Job and work analysis: Methods, research, and applications for human resource management. SAGE Publications, Incorporated.
Burkhart, J. (1995). Identifying Critical Job Tasks. Colorado State Dept. of Education, Denver. State Library and Adult Education Office.
Chang, S. L., Wang, R. C., & Wang, S. Y. (2006). Applying fuzzy linguistic quantifier to select supply chain partners at different phases of product life cycle. International Journal of Production Economics, 100(2), 348-359.
Dahooie, J. H., Afrazeh, A., & Hosseini, S. M. M. (2011). An activity-based framework for quantification of knowledge work. Journal of Knowledge Management, 15(3), 422-444.
Davenport, T. H., & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Harvard Business Press.
Davenport, T. (2002). Can you boost Knowledge worker’s impact on the bottom line?. Management Update, 7(11), 3-5.
Davenport, T. H. (2005). Thinking for a living: how to get better performances and results from knowledge workers. Harvard Business Press.
Demirel, T., Demirel, N. C., & Kahraman, C. (2010). Multi-criteria warehouse location selection using Choquet integral. Expert Systems with Applications, 37(5), 3943-3952.
Detyniecki, M., Bouchon-meunier, D. B., Yager, D. R., & Prade, R. H. (2000). Mathematical aggregation operators and their application to video querying.
Dragunov, A. N., Dietterich, T. G., Johnsrude, K., McLaughlin, M., Li, L., & Herlocker, J. L. (2005, January). TaskTracer: a desktop environment to support multi-tasking knowledge workers. In Proceedings of the 10th international conference on Intelligent user interfaces (pp. 75-82). ACM.
Drucker, P. F. (1959). The landmark of tomorrow. New York: Harper Business.
Drucker, P. F. (1993). Post-Capitalist Society. New York: Harper Business.
Drucker, P. F. (1995). The new productivity challenge. Quality in Higher Education, 37.
Drucker, P. F. (1999). Knowledge-worker productivity. California management review, 41(2), 79-94.
Drucker, P. F. (2009). Managing in a time of great change. Harvard Business School Press.
Eppler, M. J., Seifried, P., & R?pnack, A. (2008). Improving Knowledge Intensive Processes through an Enterprise Knowledge Medium (1999). In Kommunikationsmanagement im Wandel (pp. 371-389). Gabler.
Grabisch, M. (1996). The application of fuzzy integrals in multicriteria decision making. European journal of operational research, 89(3), 445-456.
Groover, M. P. (2007). Work systems and the methods, measurement, and management of work. Upper Saddle River, NJ: Pearson Prentice Hall.
Guns, W. D., & V?likangas, L. (1997). Rethinking knowledge work: creating value through idiosyncratic knowledge. Journal of Knowledge Management,1(4), 287-293.
Hammer, M., Leonard, D., & Davenport, T. (2004). Why don & apos; t we know more about knowledge?. MIT Sloan Management Review, 45, 14-18.
Harney, N. D. (2006). Precarious migrant knowledge workers: new entrepreneurial identities in Naples, Italy. International journal of manpower,27(6), 572-587.
Helton, R. (1988). The ‘best work’s method of knowledge worker assessment. Industrial Management, 30(5), 19-22.
Herrera, F., Herrera-Viedma, E., & Mart??nez, L. (2000). A fusion approach for managing multi-granularity linguistic term sets in decision making. Fuzzy Sets and Systems, 114(1), 43-58.
Hu, Y. C., & Chen, H. C. (2010). Choquet integral-based hierarchical networks for evaluating customer service perceptions on fast food stores. Expert Systems with Applications, 37(12), 7880-7887.
Ishii, K., & Sugeno, M. (1985). A model of human evaluation process using fuzzy measure. International Journal of Man-Machine Studies, 22(1), 19-38.
Jackson, D. F. (1989). A methodology for the quantification of knowledge work(Doctoral dissertation, University of Tennessee, Knoxville).
Kong, W., Qu, H., & Zhang, Q. (2007, September). A Fuzzy Choquet Integral Approach to Evaluate the Capability of Supplier. In Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007. International Conference on (pp. 4740-4743). IEEE.
Lavoie, M., Roy, R., & Therrien, P. (2003). A growing trend toward knowledge work in Canada. Research Policy, 32(5), 827-844.
Levine, E. L., Ash, R. A., Hall, H., & Sistrunk, F. (1983). Evaluation of job analysis methods by experienced job analysts. Academy of Management Journal, 26(2), 339-348.
Lewis, K. (2004). Knowledge and performance in knowledge-worker teams: A longitudinal study of transactive memory systems. Management science, 50(11), 1519-1533.
Lind, M. R., & Sulek, J. M. (2000). A methodology for forecasting knowledge work projects. Computers & Operations Research, 27(11), 1153-1169.
Madani, F. (2007). Job Analysis Methods, MehrooMah (in Persian).
Marashi, S. N. (1998). Time Studying Systems, Basir (in Persian).
McKillip, J. (2002). IT Pro Job Task Analysis: Report to Participants.
Murofushi, T., & Soneda, S. (1993). Techniques for reading fuzzy measures (III): interaction index. In 9th Fuzzy System Symposium (pp. 693-696).
Narukawa, Y., & Torra, V. (2007). Fuzzy measures and integrals in evaluation of strategies. Information Sciences, 177(21), 4686-4695.
Nickols, F. R. E. D. (2000). ‘What is’ in the world of work and working: some implications of the shift to knowledge work. The knowledge management yearbook 2000–2001, 3-11.
Overbeek, S.J. (2007), Improving efficiency and effectiveness of knowledge exchange between knowledge workers, Journal of Knowledge Management, 5(1), 24-38.
Pan, W., Liu, J., & Hawryszkiewycz, I. (2008, April). A method for describing knowledge work processes. In Advanced Information Systems for Enterprises, 2008. IWAISE & apos; 08. International Workshop on (pp. 46-52). IEEE.
Py?ri?, P. (2005). The concept of knowledge work revisited. Journal of Knowledge Management, 9(3), 116-127.
Ram?rez, Y. W., & Nembhard, D. A. (2004). Measuring knowledge worker productivity: A taxonomy. Journal of intellectual capital, 5(4), 602-628.
Ramirez, Y. W. (2006). Defining measures for the intensity of knowledge work in tasks and workers. Department of Industrial Engineering, University of Wisconsin-Madison, Madison, WI.