How to cite this paper
Tosida, E., Mulyati, M., Jayawinangun, R., Pratiwi, A., Sambas, A & Saputra, J. (2024). Investigating the spatial basis clustering of smart tourism potential using fuzzy c-means.Decision Science Letters , 13(4), 1027-1042.
Refrences
Agbaje, M. B., Ezugwu, A. E., & Els, R. (2019). Automatic data clustering using hybrid firefly particle swarm optimisation algorithm. IEEE Access, 7, 184963–184984. https://doi.org/10.1109/ACCESS.2019.2960925
Agustini, F. (2017). Implementasi Algoritma Fuzzy C-Means Studi Kasus. Jurnal Ilmu Pengetahuan Dan Teknologi Komputer, 3(1), 127–132.
Ahmadi, A., & Hartati, S. (2013). Penerapan Fuzzy C-Means dalam Sistem Pendukung Keputusan untuk Penentuan Penerima Bantuan Langsung Masyarakat ( BLM ) PNPM- MPd ( Studi Kasus PNPM-MPd Kec . Ngadirojo Kab . Pacitan ) 2007 Pemerintah Indonesia mencanangkan Program Nasional Pemberdayaan Mas. Berkala MIPA, 23(3), 264–273.
Badan Pusat Statistik. (2024). Perkembangan Pariwisata November 2023 (Issue 04, pp. 1–20).
Barkouk, H., En-Naimi, E. M., & Mahboub, A. (2021). Performance evaluation of hierarchical clustering protocols with fuzzy C-means. International Journal of Electrical and Computer Engineering, 11(4), 3212–3221. https://doi.org/10.11591/ijece.v11i4.pp3212-3221
Bezdek, J. C., Ehrlich, R., & Full, W. (1984). FCM: The fuzzy c-means clustering algorithm. Computers and Geosciences, 10(2–3), 191–203. https://doi.org/10.1016/0098-3004(84)90020-7
Boes, K., Buhalis, D., & Inversini, A. (2015). Conceptualising Smart Tourism Destination Dimensions. Information and Communication Technologies in Tourism 2015, February, 391–403. https://doi.org/10.1007/978-3-319-14343-9_29
Buhalis, D. (2020). Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article. Tourism Review, 75(1), 267–272. https://doi.org/10.1108/TR-06-2019-0258
Buhalis, D., & Amaranggana, A. (2015). Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services. Information and Communication Technologies in Tourism 2015, February, 377–389. https://doi.org/10.1007/978-3-319-14343-9_28
Díaz-González, S., Torres, J. M., Parra-López, E., & Aguilar, R. M. (2022). Strategic technological determinant in smart destinations: obtaining an automatic classification of the quality of the destination. Industrial Management & Data Systems, 122(10), 2299-2330. https://doi.org/DOI: 10.1108/IMDS-10-2021-0640
Femenia-Serra, F., Neuhofer, B., & Ivars-Baidal, J. A. (2019). Towards a conceptualisation of smart tourists and their role within the smart destination scenario. Service Industries Journal, 39(2), 109–133. https://doi.org/10.1080/02642069.2018.1508458
Gajdošík, T. (2018). Smart Tourism: Concepts and Insights from Central Europe. Czech Journal of Tourism, 7(1), 25–44. https://doi.org/10.1515/cjot-2018-0002
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179–188. https://doi.org/10.1007/s12525-015-0196-8
Guo, Y., Liu, H., & Chai, Y. (2014). The embedding convergence of smart cities and tourism internet of things in China: An advance perspective. Advances in Hospitality and Tourism Research (AHTR), 2(1), 54-69. https://dergipark.org.tr/en/pub/ahtr/issue/32308/359048
Helmita, H., Sari, O. N., Julianti, N. T., & Dwinata, J. (2021). Pengembangan Desa Wisata Berkonsep Smart Tourism Melalui Pemberdayaan Kompetensi Masyarakat Desa Pujorahayu. GEMA : Jurnal Gentiaras Manajemen Dan Akuntansi, 13(1), 37–49. https://doi.org/10.47768/gema.v13i1.226
Irsyad, H., Taqwiym, A., & Wijaya, N. (2018). Smart Tourism Information and Management (Saritem) Kota Palembang Berbasis Android. Computatio : Journal of Computer Science and Information Systems, 2(1), 23. https://doi.org/10.24912/computatio.v2i1.1325
Jayawinangun, R., Tosida, E. T., Nugraha, Y. A., Aunnie, D. P., Ardiansyah, D., Sambas, A., & Saputra, J. (2024). Investigating the communication network for batik village tourism stakeholders to support smart economy in Bogor regency, Indonesia. International Journal of Data and Network Science, 8(1), 381–392. https://doi.org/10.5267/j.ijdns.2023.9.016
Kemenparekraf/Baparekraf RI. (2022). Siaran Pers: Menparekraf: Aplikasi Smart Tourism dan Infrastructure Hospitality Majukan ICT Sektor Parekraf. https://kemenparekraf.go.id/berita/siaran-pers-menparekraf-aplikasi-smart-tourism-dan-infrastructure-hospitality-majukan-ict-sektor-parekraf
Kemenparekraf/Baparekraf RI. (2023). Expert Survey: Sektor Pariwisata dan Ekonomi Kreatif Tumbuh pada 2024. https://kemenparekraf.go.id/ragam-pariwisata/expert-survey-sektor-pariwisata-dan-ekonomi-kreatif-tumbuh-pada-2024
Ktona, A., Muça, E., Çollaku, D., Shahini, I., & Boboli, I. (2022). Support the creation of appropriate tourismoffers byfinding a model, using machine learning algorithms, to forecast spending by tourists. International Journal of Technology Marketing, 17(1), 30–47. https://doi.org/https://doi.org/10.1504/IJTMKT.2023.127333
Kusumadewi, & Purnomo, H. (2010). Aplikasi Logika Fuzzy untuk Pendukung Keputusan (2nd ed.). Graha Ilmu.
Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293–300. https://doi.org/10.1016/j.tourman.2016.03.014
Mahmudan, A. (2020). Clustering of District or City in Central Java Based COVID-19 Case Using K-Means Clustering. Jurnal Matematika, Statistika Dan Komputasi, 17(1), 1–13. https://doi.org/10.20956/jmsk.v17i1.10727
Muchammad Satrio Wibowo, Arviana, B., & Lutfi. (2023). Partisipasi Masyarakat Dalam Pengembangan Pariwisata Berkelanjutan. Jurnal Manajemen Perhotelan Dan Pariwisata, 6(1), 25–32. https://doi.org/10.23887/jmpp.v6i1.58108
Muchlis, M., Christian, Sari, A., & Puspa, M. (2019). Kuesioner Online Sebagai Media Feedback Terhadap Pelayanan Akademik pada STMIK Prabumulih. Eksplora Informatika, 8(2), 149–157. https://doi.org/10.30864/eksplora.v8i2.215
Nafisah, Q., & Chandra, N. E. (2017). Analisis Cluster Average Linkage Berdasarkan Faktor-Faktor Kemiskinan di Provinsi Jawa Timur. Zeta - Math Journal, 3(2), 31–36. https://doi.org/10.31102/zeta.2017.3.2.31-36
Nugroho, R. A., & Lestari, S. M. (2023). Kolaborasi Pentahelix dalam Smart Tourism Destination Kota Semarang: Studi Kasus Pada Aplikasi Lunpia. Kolaborasi : Jurnal Administrasi Publik, 9(2), 209–232. https://doi.org/10.26618/kjap.v9i2.10888
Pai, C. K., Liu, Y., Kang, S., & Dai, A. (2020). The role of perceived smart tourism technology experience for tourist satisfaction, happiness and revisit intention. Sustainability (Switzerland), 12(16). https://doi.org/10.3390/su12166592
Prihasta, A. K., & Suswanta, S. (2020). Pengembangan Desa Wisata Berbasis Pemberdayaan Masyarakat Desa Wisata Kaki Langit Padukuhan Mangunan. Jurnal Master Pariwisata (JUMPA), 7(2012), 221. https://doi.org/10.24843/jumpa.2020.v07.i01.p10
Purba, O. N., Sitompul, D. N., Harahap, T. H., Saragih, S. R. D., & Siregar, R. F. (2023). Application of Fuzzy C-Means Algorithm for Clustering Customers. Hanif Journal of Information Systems, 1(1), 26–36. https://doi.org/10.56211/hanif.v1i1.8
Rahmat, A., Novianti, E., Khadijah, U., Tahir, R., & Yuliyawati, A. (2021). A Literature Review On Smart City And Smart Tourism. Jurnal Inovasi Penelitian, 1(12), 2255–2262.
Sankar, K, & Bhuvaneswari, C. (2017). Data Mining Concepts And Techniques - A Survey. IJISET - International Journal of Innovative Science, Engineering & Technology, 4(7), 12–15.
Santoso, A. D. (2019). Desa Cerdas: Transformasi Kebijakan dan Pembangunan Desa Merespon Era Revolusi Industri 4.0.(Yogyakarta: Center for Digital Society UGM). In Universitas Gadjah Mada (Issue September).
Setya Yunas, N. (2019). Implementasi Konsep Penta Helix dalam Pengembangan Potensi Desa melalui Model Lumbung Ekonomi Desa di Provinsi Jawa Timur. Matra Pembaruan, 3(1), 37–46. https://doi.org/10.21787/mp.3.1.2019.37-46
Shabrina, A. N., Afdal, M., & Monalisa, S. (2023). Comparison Of K-Means, K-Medoids, and Fuzzy C-Means Algorithms for Clustering Drug User’s Addiction Levels. Jurnal Sistem Cerdas, 6(2), 113–122. https://doi.org/10.37396/jsc.v6i2.313
Shafiee, S., Ghatari, A. R., Hasanzadeh, A., & Saeed, J. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287–300. https://doi.org/DOI: 10.1016/j.tmp.2019.06.002
Sinaga, K. P., & Yang, M. S. (2020). Unsupervised K-means clustering algorithm. IEEE Access, 8, 80716–80727. https://doi.org/10.1109/ACCESS.2020.2988796
Suleman. (2020). Pemanfaatan Ict (Information and Communication Technology) Dalam Promosi Pariwisata Di Indonesia. Bianglala Informatika, 1(1). https://ejournal.bsi.ac.id/ejurnal/index.php/Bianglala/article/view/546
Tosida, E. T., Andria, F., Warnasih, S., Utami, N. F., Sukmanasa, E., Ardiansyah, D., Harsani, P., Achmad, D. M., & Wahyuni, Y. (2022). The Academic Triangle Implementation in Bogor New Normal Batik Village as a Collaborative Learning Center. International Journal of Ethno-Sciences and Education Research, 2(1), 25–31. https://doi.org/10.46336/ijeer.v2i1.236
Tosida, E. T., Ardiansyah, D., Jayawinangun, R., Solihin, I. P., & Rusmana, R. N. (2023). Spatial-Based E-Village Model for Smart Economy Potencies in Bogor Regency. 2023 International Conference on Informatics, Multimedia, Cyber and Information Systems, ICIMCIS 2023, 290–295. https://doi.org/10.1109/ICIMCIS60089.2023.10349036
Tosida, E. T., Hairlangga, O., Amirudin, F., & Ridwanah, M. (2018). Application of decision rules for empowering of Indonesian telematics services SMEs. IOP Conference Series: Materials Science and Engineering, 332(1). https://doi.org/10.1088/1757-899X/332/1/012018
Tosida, E. T., Herdiyeni, Y., Marimin, & Suprehatin, S. (2022). Investigating the effect of technology-based village development towards smart economy: An application of variance-based structural equation modeling. International Journal of Data and Network Science, 6(3), 787–804. https://doi.org/10.5267/j.ijdns.2022.3.002
Tosida, E. T., Maryana, S., Thaheer, H., & Hardiani. (2017). Implementation of Self Organising Map (SOM) as decision support: Indonesian telematics services MSMEs empowerment. IOP Conf. Series: Materials Science and Engineering 166. https://doi.org/doi:10.1088/1757-899X/166/1/012017
Tosida, E. T., Setiawan, R., Anggraeni, I., Jayawinangun, R., Sukono, & Saputra, J. (2023). Modeling of citizen science cluster in making decision for readiness towards bogor smart village: An application of fuzzy c-means algorithm. Decision Science Letters, 12(3), 617–628. https://doi.org/10.5267/j.dsl.2023.4.003
Trinanda, M. H. (2020). Tingkat Kesiapan Penerapan Smart Tourism Dalam Meningkatkan Potensi Sektor Pariwisata Pesisir Di Kawasan Wisata Terintegrasi Teluk Lampung Studi Kasus : Kawasan Strategis Pariwisata Daerah Teluk Pandan, Kabupaten Pesawaran. 282.
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Agustini, F. (2017). Implementasi Algoritma Fuzzy C-Means Studi Kasus. Jurnal Ilmu Pengetahuan Dan Teknologi Komputer, 3(1), 127–132.
Ahmadi, A., & Hartati, S. (2013). Penerapan Fuzzy C-Means dalam Sistem Pendukung Keputusan untuk Penentuan Penerima Bantuan Langsung Masyarakat ( BLM ) PNPM- MPd ( Studi Kasus PNPM-MPd Kec . Ngadirojo Kab . Pacitan ) 2007 Pemerintah Indonesia mencanangkan Program Nasional Pemberdayaan Mas. Berkala MIPA, 23(3), 264–273.
Badan Pusat Statistik. (2024). Perkembangan Pariwisata November 2023 (Issue 04, pp. 1–20).
Barkouk, H., En-Naimi, E. M., & Mahboub, A. (2021). Performance evaluation of hierarchical clustering protocols with fuzzy C-means. International Journal of Electrical and Computer Engineering, 11(4), 3212–3221. https://doi.org/10.11591/ijece.v11i4.pp3212-3221
Bezdek, J. C., Ehrlich, R., & Full, W. (1984). FCM: The fuzzy c-means clustering algorithm. Computers and Geosciences, 10(2–3), 191–203. https://doi.org/10.1016/0098-3004(84)90020-7
Boes, K., Buhalis, D., & Inversini, A. (2015). Conceptualising Smart Tourism Destination Dimensions. Information and Communication Technologies in Tourism 2015, February, 391–403. https://doi.org/10.1007/978-3-319-14343-9_29
Buhalis, D. (2020). Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article. Tourism Review, 75(1), 267–272. https://doi.org/10.1108/TR-06-2019-0258
Buhalis, D., & Amaranggana, A. (2015). Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services. Information and Communication Technologies in Tourism 2015, February, 377–389. https://doi.org/10.1007/978-3-319-14343-9_28
Díaz-González, S., Torres, J. M., Parra-López, E., & Aguilar, R. M. (2022). Strategic technological determinant in smart destinations: obtaining an automatic classification of the quality of the destination. Industrial Management & Data Systems, 122(10), 2299-2330. https://doi.org/DOI: 10.1108/IMDS-10-2021-0640
Femenia-Serra, F., Neuhofer, B., & Ivars-Baidal, J. A. (2019). Towards a conceptualisation of smart tourists and their role within the smart destination scenario. Service Industries Journal, 39(2), 109–133. https://doi.org/10.1080/02642069.2018.1508458
Gajdošík, T. (2018). Smart Tourism: Concepts and Insights from Central Europe. Czech Journal of Tourism, 7(1), 25–44. https://doi.org/10.1515/cjot-2018-0002
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179–188. https://doi.org/10.1007/s12525-015-0196-8
Guo, Y., Liu, H., & Chai, Y. (2014). The embedding convergence of smart cities and tourism internet of things in China: An advance perspective. Advances in Hospitality and Tourism Research (AHTR), 2(1), 54-69. https://dergipark.org.tr/en/pub/ahtr/issue/32308/359048
Helmita, H., Sari, O. N., Julianti, N. T., & Dwinata, J. (2021). Pengembangan Desa Wisata Berkonsep Smart Tourism Melalui Pemberdayaan Kompetensi Masyarakat Desa Pujorahayu. GEMA : Jurnal Gentiaras Manajemen Dan Akuntansi, 13(1), 37–49. https://doi.org/10.47768/gema.v13i1.226
Irsyad, H., Taqwiym, A., & Wijaya, N. (2018). Smart Tourism Information and Management (Saritem) Kota Palembang Berbasis Android. Computatio : Journal of Computer Science and Information Systems, 2(1), 23. https://doi.org/10.24912/computatio.v2i1.1325
Jayawinangun, R., Tosida, E. T., Nugraha, Y. A., Aunnie, D. P., Ardiansyah, D., Sambas, A., & Saputra, J. (2024). Investigating the communication network for batik village tourism stakeholders to support smart economy in Bogor regency, Indonesia. International Journal of Data and Network Science, 8(1), 381–392. https://doi.org/10.5267/j.ijdns.2023.9.016
Kemenparekraf/Baparekraf RI. (2022). Siaran Pers: Menparekraf: Aplikasi Smart Tourism dan Infrastructure Hospitality Majukan ICT Sektor Parekraf. https://kemenparekraf.go.id/berita/siaran-pers-menparekraf-aplikasi-smart-tourism-dan-infrastructure-hospitality-majukan-ict-sektor-parekraf
Kemenparekraf/Baparekraf RI. (2023). Expert Survey: Sektor Pariwisata dan Ekonomi Kreatif Tumbuh pada 2024. https://kemenparekraf.go.id/ragam-pariwisata/expert-survey-sektor-pariwisata-dan-ekonomi-kreatif-tumbuh-pada-2024
Ktona, A., Muça, E., Çollaku, D., Shahini, I., & Boboli, I. (2022). Support the creation of appropriate tourismoffers byfinding a model, using machine learning algorithms, to forecast spending by tourists. International Journal of Technology Marketing, 17(1), 30–47. https://doi.org/https://doi.org/10.1504/IJTMKT.2023.127333
Kusumadewi, & Purnomo, H. (2010). Aplikasi Logika Fuzzy untuk Pendukung Keputusan (2nd ed.). Graha Ilmu.
Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293–300. https://doi.org/10.1016/j.tourman.2016.03.014
Mahmudan, A. (2020). Clustering of District or City in Central Java Based COVID-19 Case Using K-Means Clustering. Jurnal Matematika, Statistika Dan Komputasi, 17(1), 1–13. https://doi.org/10.20956/jmsk.v17i1.10727
Muchammad Satrio Wibowo, Arviana, B., & Lutfi. (2023). Partisipasi Masyarakat Dalam Pengembangan Pariwisata Berkelanjutan. Jurnal Manajemen Perhotelan Dan Pariwisata, 6(1), 25–32. https://doi.org/10.23887/jmpp.v6i1.58108
Muchlis, M., Christian, Sari, A., & Puspa, M. (2019). Kuesioner Online Sebagai Media Feedback Terhadap Pelayanan Akademik pada STMIK Prabumulih. Eksplora Informatika, 8(2), 149–157. https://doi.org/10.30864/eksplora.v8i2.215
Nafisah, Q., & Chandra, N. E. (2017). Analisis Cluster Average Linkage Berdasarkan Faktor-Faktor Kemiskinan di Provinsi Jawa Timur. Zeta - Math Journal, 3(2), 31–36. https://doi.org/10.31102/zeta.2017.3.2.31-36
Nugroho, R. A., & Lestari, S. M. (2023). Kolaborasi Pentahelix dalam Smart Tourism Destination Kota Semarang: Studi Kasus Pada Aplikasi Lunpia. Kolaborasi : Jurnal Administrasi Publik, 9(2), 209–232. https://doi.org/10.26618/kjap.v9i2.10888
Pai, C. K., Liu, Y., Kang, S., & Dai, A. (2020). The role of perceived smart tourism technology experience for tourist satisfaction, happiness and revisit intention. Sustainability (Switzerland), 12(16). https://doi.org/10.3390/su12166592
Prihasta, A. K., & Suswanta, S. (2020). Pengembangan Desa Wisata Berbasis Pemberdayaan Masyarakat Desa Wisata Kaki Langit Padukuhan Mangunan. Jurnal Master Pariwisata (JUMPA), 7(2012), 221. https://doi.org/10.24843/jumpa.2020.v07.i01.p10
Purba, O. N., Sitompul, D. N., Harahap, T. H., Saragih, S. R. D., & Siregar, R. F. (2023). Application of Fuzzy C-Means Algorithm for Clustering Customers. Hanif Journal of Information Systems, 1(1), 26–36. https://doi.org/10.56211/hanif.v1i1.8
Rahmat, A., Novianti, E., Khadijah, U., Tahir, R., & Yuliyawati, A. (2021). A Literature Review On Smart City And Smart Tourism. Jurnal Inovasi Penelitian, 1(12), 2255–2262.
Sankar, K, & Bhuvaneswari, C. (2017). Data Mining Concepts And Techniques - A Survey. IJISET - International Journal of Innovative Science, Engineering & Technology, 4(7), 12–15.
Santoso, A. D. (2019). Desa Cerdas: Transformasi Kebijakan dan Pembangunan Desa Merespon Era Revolusi Industri 4.0.(Yogyakarta: Center for Digital Society UGM). In Universitas Gadjah Mada (Issue September).
Setya Yunas, N. (2019). Implementasi Konsep Penta Helix dalam Pengembangan Potensi Desa melalui Model Lumbung Ekonomi Desa di Provinsi Jawa Timur. Matra Pembaruan, 3(1), 37–46. https://doi.org/10.21787/mp.3.1.2019.37-46
Shabrina, A. N., Afdal, M., & Monalisa, S. (2023). Comparison Of K-Means, K-Medoids, and Fuzzy C-Means Algorithms for Clustering Drug User’s Addiction Levels. Jurnal Sistem Cerdas, 6(2), 113–122. https://doi.org/10.37396/jsc.v6i2.313
Shafiee, S., Ghatari, A. R., Hasanzadeh, A., & Saeed, J. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287–300. https://doi.org/DOI: 10.1016/j.tmp.2019.06.002
Sinaga, K. P., & Yang, M. S. (2020). Unsupervised K-means clustering algorithm. IEEE Access, 8, 80716–80727. https://doi.org/10.1109/ACCESS.2020.2988796
Suleman. (2020). Pemanfaatan Ict (Information and Communication Technology) Dalam Promosi Pariwisata Di Indonesia. Bianglala Informatika, 1(1). https://ejournal.bsi.ac.id/ejurnal/index.php/Bianglala/article/view/546
Tosida, E. T., Andria, F., Warnasih, S., Utami, N. F., Sukmanasa, E., Ardiansyah, D., Harsani, P., Achmad, D. M., & Wahyuni, Y. (2022). The Academic Triangle Implementation in Bogor New Normal Batik Village as a Collaborative Learning Center. International Journal of Ethno-Sciences and Education Research, 2(1), 25–31. https://doi.org/10.46336/ijeer.v2i1.236
Tosida, E. T., Ardiansyah, D., Jayawinangun, R., Solihin, I. P., & Rusmana, R. N. (2023). Spatial-Based E-Village Model for Smart Economy Potencies in Bogor Regency. 2023 International Conference on Informatics, Multimedia, Cyber and Information Systems, ICIMCIS 2023, 290–295. https://doi.org/10.1109/ICIMCIS60089.2023.10349036
Tosida, E. T., Hairlangga, O., Amirudin, F., & Ridwanah, M. (2018). Application of decision rules for empowering of Indonesian telematics services SMEs. IOP Conference Series: Materials Science and Engineering, 332(1). https://doi.org/10.1088/1757-899X/332/1/012018
Tosida, E. T., Herdiyeni, Y., Marimin, & Suprehatin, S. (2022). Investigating the effect of technology-based village development towards smart economy: An application of variance-based structural equation modeling. International Journal of Data and Network Science, 6(3), 787–804. https://doi.org/10.5267/j.ijdns.2022.3.002
Tosida, E. T., Maryana, S., Thaheer, H., & Hardiani. (2017). Implementation of Self Organising Map (SOM) as decision support: Indonesian telematics services MSMEs empowerment. IOP Conf. Series: Materials Science and Engineering 166. https://doi.org/doi:10.1088/1757-899X/166/1/012017
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