Managers are ever seeking for better ways of managing their constraints to improve their company’s value chain performance and competitiveness. Although previous literature explored constraint management, it was inconclusive as to how constraint management could affect the value chain performance in tea processing chains. The purpose of this study is to determine the relationship between constraint management and firm value chain performance of tea processing firms. This study undertook an empirical study using survey questionnaire design to collect data. The respondents were production managers who have experience in production activities. The study applied multiple correlation and regression models to test the hypothesis. The results indicate that constraints management had a significant positive impact on improvement in quality, time, flexibility, cost and resource utilization in tea firms. This study provides a broad analysis of how organizations can improve their value chain performance for sustainable development by managing various constraints in the internal value chain. To the best of the authors’ knowledge, this is the first empirical study of the relationship between constraints management and value chain performance using data from tea processing firms operating in Kenya.
The aim of this study was to establish the relationship between procurement risk management practices and supply chain performance among mobile phone service providers in Kenya. The study specifically set out to establish the extent to which mobile phone service providers have implemented procurement risk management practices and to determine the relationship between procurement risk management practices and supply chain performance. The study adopted a descriptive study design by collecting data from the four (4) mobile telecommunication companies in Kenya using a self-administered questionnaire. Means, standard deviation, and regression analysis were used to analyze the data collected. The study established that most of the mobile phone service providers in Kenya had implemented procurement risk management practices. It was also clear that there was a very significant relationship between procurement risk management practices and supply chain performance.
This study develops an effective method to measure value chain performance and rank them based on qualitative criteria and to determine the ranking order of the various forms of performance under study. This approach integrates the advantage of grey systems theory and TOPSIS to evaluate and rank value chain performance. Grey-TOPSIS approach has been applied to measure and rank the value chain performance of various firms. The results indicate that the proposed model is useful to facilitate multi-criteria decision-making (MCDM) problem under the environment of uncertainty and vagueness. The model also provides an appropriate ranking order based on the available alternatives. The Grey-TOPSIS approach that will be useful to the managers to use for solving the similar type of decision-making problems in their firms in the future has been discussed. Even though, the problem of choosing a suitable performance option is often addressed in practice and research, very few studies are available in the literature of Grey-TOPSIS decision models. Also, Grey-TOPSIS model application in the tea processing firms is non-existence hence this study is the very first to apply this model in evaluating value chain performance in the tea processing firms.