This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semnan, Iran. The result of Kolmogorov–Smirnov test confirms that all data are normally distributed and the study uses Pearson correlation to investigate the relationship between various components of the survey. The result of the implementation of Pearson correlation ratio indicates that there was a positive and meaningful relationship between employee performance and TQM components (r=4.6223, P-value=0.000). In addition, there are some positive and meaningful relationships between TQM components and employee performance. The highest correlation belongs to relationship between employee performance and feedback (r=4.6223, P-value=0.000) followed by training and development (r = 0.441, P-value = 0.000) and communication (r = 4.2861, P-value = 0.000).

A healthy and good family condition is often involved with other factors such as work conditions. In this paper, we present an empirical investigation to study the effects of the quality of work life on quality of family life. The study uses a standard questionnaire and distributes it among all 35 full time employees of a prison in province of Semnan, Iran. Cronbach alphas for quality of work life and family life are 0.967 and 0.840, respectively. In our survey, quality of work life consists of eight components including fair and sufficient payment, safe and healthy work conditions, human development capabilities, growth and secure opportunities, social integration, rule of law, general atmosphere of work life and social dependence of work life. The survey has used Pearson correlation ratios as well as stepwise regression analysis and the results have confirmed that having safe and healthy work conditions strongly influences quality of family life.

During the past few years, organizational commitment has been a major concern in different
types of business activities including banking industry. In this paper, we present an empirical
investigation to study the relationship between social entrepreneurship and organizational
commitment. The proposed study of this paper adapts a standard questionnaire developed by
Meyer and Allen [Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of
organizational commitment. Human resource management review, 1(1), 61-89]. Cronbach
alpha has been calculated for affective commitment, employee engagement and normative
commitment as 0.77, 0.79 and 0.61, respectively. The results of survey indicate that affective
commitment, employee engagement and normative commitment have positively influenced
organizational commitment, significantly. In addition, Freedman test has indicated that
normative commitment is number one priority with mean rank of 2.85 followed by affective
commitment with mean rank of 2.47 and employee engagement with the mean rank of 2.26.

Knowledge plays an essential role on creating value added business units in today’s competitive environment. In this paper, we perform a study to investigate the relationship between knowledge management and organization culture in an Iranian PVC industry. The proposed study selects a sample of 65 people and distributes a questionnaire among them. The study investigates the relationship between knowledge management and four organizational cultures’ components including mission, consistency, involvement and adaptability. Using Denison model and implementation of Pearson correlation ratio as well as stepwise regression techniques, we analyze four hypotheses of the survey. The results of the study confirm that there are strong relationships between knowledge management from one side and mission, consistency, involvement and adaptability.

During the past two decades, there have been some concerns on application of multiple criteria decision making on prioritizing production planning. In this paper, we present an empirical investigation to use Technique of ranking by similarity by positive ideal solution (TOPSIS) for ranking various alternatives productions in an Iranian firm in Faucet industry named Irandoosh. The proposed study uses fuzzy numbers to handle uncertainty and using five criteria of profitability, life cycle, quality, social issues and production capacity, analytical hierarchy process is employed to rank various alternatives and then rank different products based on TOPSIS technique.