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Growing Science » Authors » Nyoman Surya Wijaya

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1.

Determinants of revisit intention on rafting tourism in Bali mediated by trust and brand love Pages 2729-2740 Right click to download the paper Download PDF

Authors: Nyoman Surya Wijaya, I Gst. Ayu KT. Giantari, I Putu Gde Sukaatmadja, Ni Wayan Ekawati

doi 10.5267/j.uscm.2024.4.028 Crossmark

Keywords: Attitude, Service Quality, Perceived Risk, Trust, Brand Love, Revisit Intention

Abstract:
This research used a quantitative method designed based on positivism to examine the determinants of revisit intention on rafting tourism MSMEs in Bali Mediated by trust and brand love. Data were collected from 328 Indonesian Tourists with rafting history using questionnaires. The data collected were descriptively and inferentially analyzed using SPSS_29 and SEM with SmartPLS_3 software, respectively. The results showed that 1) The effect of Attitude, perceived risk, trust, and brand love, on revisit intention had a positive significant, while the effect of service quality had a positive insignificant; 2) Trust is positively and significantly influenced by attitudes, service quality, and perceived risk; 3) brand love is positively and significantly influenced by attitude; 4) Trust is able to partially mediate the influence of attitude, perceived risks, on revisit intention, while on the effect of service quality on the revisit intention is full mediation; 5) Brand love plays a role in mediating influence of attitude towards revisit intention. Theoretically, contributed to the enrichment of the Theory of Planned Behavior, Experiential Marketing, and Risks. In conclusion, practical implications are needed to educate managers on how to make rafting very memorable, hire guides who master the terrain, determine affordable prices, manage brand, and make rafting tours in Bali more attractive to increase intention to revisit. Practical implications for local governments for the accuracy of data on the number of visits require an integrated and connected system, as well as the need for guaranteed protection and security for tourists.
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Journal: USCM | Year: 2024 | Volume: 12 | Issue: 4 | Views: 1139 | Reviews: 0

 
2.

The role of innovation capability in mediation of COVID-19 risk perception and entrepreneurship orientation to business performance Pages 227-236 Right click to download the paper Download PDF

Authors: Nyoman Surya Wijaya, Putu Laksmita Dewi Rahmayanti

doi 10.5267/j.uscm.2022.10.004 Crossmark

Keywords: Covid-19 risk perception, Entrepreneurial orientation, Innovation capability, Business performance

Abstract:
The purpose of this study is to explain how innovation capability influences business performance by mediating the effect of Covid-19 risk perception and entrepreneurial orientation. This study's population consists of MSMEs in Bali's tourism and creative industries. Purposive sampling was utilized to choose 90 managers of MSMEs in the tourist and creative economy sectors. Path Analysis with SEM-PLS was employed as the analytical approach. The findings revealed that the COVID-19 Risk Perception had a negative and significant impact on business performance, but the Entrepreneurship Orientation had a positive and significant impact. Furthermore, COVID-19 Risk Perception had a negative and significant impact on Innovation Capability; while the Entrepreneurship Orientation had a positive and significant effect on Innovation Capability; and Innovation Capability had a positive and significant impact on business performance. In addition, Innovation Capability was able to mediate the influence of COVID-19 Risk Perception and Entrepreneurship Orientation on business performance. Therefore, it is important for MSMEs in the tourism and creative economy sectors in Bali to improve their Entrepreneurship Orientation so that they are able to build higher innovation capabilities in order to improve business performance in facing the risks of the COVID-19 pandemic.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 1 | Views: 1540 | Reviews: 0

 
3.

The role of attitude to mediate the effect of trust, perceived behavior control, subjective norm and per-ceived quality on intention to reuse the COVID-19 website Pages 895-904 Right click to download the paper Download PDF

Authors: Ni Nyoman Kerti Yasa, Putu Saroyini Piartrini, Ni Luh Wayan Sayang Telagawathi, Nilna Muna, Putu Laksmita Dewi Rahmayanti, Miko Andi Wardana, Nyoman Surya Wijaya, Pande Ketut Ribek, I Wayan Suartina

doi 10.5267/j.ijdns.2022.2.007 Crossmark

Keywords: Trust, PBC, Subjective norm, Perceived quality, Attitude, Intention to re-use

Abstract:
The objectives of this paper was to explain the effect of the variables trust, PBC, subjective norm, perceived quality, and re-usage intention on attitude and re-usage intention. This study's population consisted of Indonesians who visited the COVID-19 website to learn more about the progress of COVID-19. With the purposive sampling strategy, the sample size was as large as 238 participants. Path Analysis with the SEM-PLS approach was employed as the analytical technique. The findings revealed that trust, subjective norm, and perceived quality all had a positive and significant effect on attitudes when using the COVID-19 website, although PBC had a favorable but small effect. Furthermore, attitude influences intention to use in a positive and significant way.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 3 | Views: 3170 | Reviews: 0

 

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