This study aims to investigate the impact of information technology and supply chain practices on supply chain excellence in the retail sector, with a particular focus on understanding the mediating and moderating effects amidst the challenges posed by COVID-19. This study offers novel insights into the complex interplay between information technology, supply chain practices, and organizational culture in the context of the automotive retail sector. It underscores the pivotal role of this triad in navigating the unprecedented challenges and uncertainties of the modern business environment, providing a blueprint for attaining supply chain resilience and excellence. A survey was conducted involving 203 questionnaires distributed to 12 automotive retail companies in Dubai. The responses were analyzed using Smart PLS software and structural equation modelling to explore the intricate relationships between information technology, supply chain practices, organizational culture, and supply chain excellence. The results confirm that information technology and supply chain practices significantly influence supply chain excellence. Organizational culture was found to have a notable moderating effect, indicating that the alignment of culture with technological and procedural advancements is crucial in achieving superior supply chain performance. The study is confined to the automotive retail sector in Dubai, limiting the generalizability of the findings. Future research can expand to other sectors and geographical areas to provide a more comprehensive insight into the studied relationships. For businesses, especially amidst challenges like COVID-19, aligning information technology and supply chain practices with organizational culture is paramount. The findings suggest that a harmonious integration can lead to enhanced supply chain excellence, offering a competitive edge in the rapidly evolving digital landscape.

This study aims to evaluate the influence of green supply chain management (GSCM) on organizational performance, taking into account the mediating role of innovation orientation. This study serves as a crucial resource for the e-commerce sector, providing insights to identify operational gaps and to implement cutting-edge GSCM practices. The findings are valuable for organizations aiming to refine their processes and achieve their business goals in a competitive environment. Utilizing a quantitative research methodology, this study examines the online retail industry in the UAE. A convenience clustered sample of 165 companies in Dubai was analyzed using SmartPLS 4.0 to identify patterns and insights. The results indicate a significant positive correlation between GSCM and organizational performance. Innovation orientation emerges as a substantial mediating factor, highlighting its crucial role in enhancing organizational efficiency and effectiveness. This research paves the way for future studies to explore additional influential factors within the online retail sector. Investigating the roles of customer satisfaction and loyalty as independent variables, along with digitalization as a mediating factor, could provide comprehensive insights into their collective impact on organizational performance. For the online retail sector, the adoption of innovative GSCM practices, such as green purchasing and investment recovery, is essential to improve organizational performance. The expanding trend of e-commerce highlights the potential for organizations to examine various factors that contribute to sustainable competitive advantages.

Global business is getting more and more cutthroat. Digital technology plays a significant role in giving companies a competitive advantage and improving the effectiveness of corporate processes. The Malaysian government has advanced by implementing e-government to use digital technologies to improve operations. In line with the objective of Malaysia’s government, this study examines the impact of e-procurement adoption and e-procurement determinants on supply chain performance among Malaysian manufacturing companies. Using a quantitative research design with an online survey questionnaire, 99 responses from manufacturers listed in the Federation of Malaysian Manufacturers directory were obtained, representing 19.41% of the response rates. It fulfilled the minimum sample size of 92, and the data were examined using PLS-SEM. A total of 13 hypotheses are supported, accepted hypotheses one and two in which top management support and information communication technology infrastructure do not directly affect supply chain management. Besides, the findings prove this study's mediating effect on e-procurement adoption. It indicates that most Malaysian manufacturing companies have embraced e-procurement to support their supply chain operations.

This study empirically explores the influence of innovation orientation on the digital supply chain, mediated by dynamic capabilities within the context of Small and Medium Enterprises (SMEs). This study, rooted in a comprehensive evaluation of dynamic capabilities and innovation orientation, introduces a framework that could serve as a valuable resource for subsequent research. It contributes to the global discourse on optimizing digital supply chain practices among SMEs. Quantitative method was employed, gathering data from 212 professionals in SMEs in Dubai, UAE, via an online questionnaire. The collected data were analyzed using SmartPLS 4, focusing on reliability, validity, discriminant validity, and hypothesis testing. The findings show a significant influence of innovation orientation on the digital supply chain. Dynamic capabilities also exhibit an indirect yet substantial impact on the relationship between innovation orientation and the digital supply chain. The identified dynamic capabilities are instrumental in refining decisions associated with the circular economy and leveraging technology to enhance supply chain mechanisms. These capabilities foster positive correlations between the digital supply chain and innovation. The predominant advantage of digital supply chains for consumers lies in their agility and speed, facilitating swift response to customer demand and bolstering business efficiency. The model presented is a template for future research, which could expand its scope to include other industries like manufacturing or services, augmenting the robustness of the findings.