This study aims to examine the impact of corporate social responsibility (CSR) on customer loyalty in the Vietnamese textile industry, with a particular focus on the mediating role of customer satisfaction. By adopting Carroll's multidimensional CSR framework, the study seeks to clarify how different dimensions of CSR influence customers' evaluative and behavioral responses in a manufacturing context within an emerging economy. The study employs a quantitative, cross-sectional research design based on survey data collected from customers who had purchased textile products in Vietnam within the previous three months. A total of 161 valid responses were analyzed. CSR is conceptualized as a multidimensional construct comprising economic, legal, ethical, and philanthropic responsibilities. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to assess the measurement and structural models and to test the proposed hypotheses. The findings reveal that all four dimensions of CSR have significant and positive effects on customer satisfaction, with legal responsibility exerting the strongest influence. Customer satisfaction, in turn, has a strong positive impact on customer loyalty, confirming its mediating role in the relationship between CSR and loyalty. The model explains 55.0% of the variance in customer satisfaction and 36.9% of the variance in customer loyalty, indicating satisfactory explanatory power. This study provides empirical evidence that CSR enhances customer loyalty primarily through improving customer satisfaction in the Vietnamese textile industry. By validating Carroll's CSR framework in a manufacturing context within an emerging economy, the findings contribute to the literature on CSR and consumer behavior. The results also highlight the strategic importance of legal compliance and responsible business practices in fostering customer satisfaction and building long-term customer loyalty.

Upstream textile companies in Indonesia are the most significant contributors to environmentally hazardous production waste. Green Transformational Leadership (GTL) is critical to achieving a Green Resilient Supply Chain (GRS) to address vulnerability to supply chain disruptions while maintaining environmentally friendly practices. In addition, the mediation of Green Ambidexterity (GAM) and Green Innovation (GIN) is believed to strengthen the achievement of GRS. In line with the Indonesian government's policy to protect the environment, this study examines the direct effect of green transformational leadership variables on a green resilient supply chain. It evaluates Green Ambidexterity and Green Innovation's mediating effect on the relationship between GTL and GRS. This study analyzes the data of 50 production managers of upstream textile companies from 87 respondents collected from the survey. The analysis uses PLS-SEM based on variance to verify the relationship between variables. The research results indicate that green transformational leadership significantly influences green resilient supply chains. It was found that both Green Ambidexterity and Green Innovation significantly influence the Green Resilient Supply Chain, both directly and through mediating effects. Therefore, managers should consider implementing a Green Resilient Supply Chain, Green Ambidexterity, and Green Innovation practices to improve organizational goals while maintaining a green environment.

The objective of this study was to examine the role of Industry 4.0 in the sustainable supply chain (SSC). The relationship between Industry 4.0, data storage, data assessment, performance evaluation, data inquiry and SSC were examined. To achieve the study objective, the mediation effect of data storage, data assessment, performance evaluation and data inquiry between Industry 4.0 and SSC was examined. Employees of textile companies were selected for data collection in Indonesia. Results of the study highlighted that Industry 4.0 had a significant positive effect on SSC. Better implementation of Industry 4.0 showed a positive effect on SSC. In addition to this, Industry 4.0 had a positive effect on data storage, data assessment, performance evaluation and data inquiry. Finally, data storage, data assessment, performance evaluation and data inquiry had a positive effect on SSC.

The objective of the current study was to examine the role of innovative ideas in business sustainability. The mediating role of innovative process, innovative production and innovative supply chain was also examined. Therefore, the relationship between innovative ideas, innovative process, innovative production, innovative supply chain and business sustainability was examined. Data was collected from the employees of textile companies. As the Indonesian textile companies were under investigation in the current study. Data was collected from Indonesian textile company employees. 300 questionnaires were sent to the textile companies with the help of email. Hence, email surveys were preferred with the help of questionnaires. Results of the study highlights that the innovative ideas had a major role in business sustainability. Introduction of new ideas inside the boundaries of the organization expedites the business sustainability. Additionally, innovative ideas have a positive effect on innovative production and innovative supply chains. Moreover, innovative production and innovative supply chain have a positive effect on business sustainability. Therefore, innovative ideas increase the innovative production and supply chain which further shows a positive effect on business sustainability.

This study is conducted to investigate the levels of factors influencing audit fees for clients of Vietnamese garment and textile firms. Data are collected from 186 auditors in independent audit firms in Vietnam. We use PLS analysis on Smart PLS 3.0 and test the scale’s reliability with Cronbach’s Alpha index and the total correlation on the software of SPSS 22.0. The results show that the characteristics of audit firm, customers, auditors, characteristics of the audit and the relationship between the audit firm and customers had positive effects on the audit fee. The moderate role of auditor's age, qualification in the relationship between the auditor's characteristics on the audit fee are also verified. The findings reveal that the higher level the auditors are, and the more experiences the auditors are, the higher the cost of audit fee is. The results of multi-group analysis between auditors and customers group show that auditors believed that the characteristics of customers had the strongest impact on audit fees, whereas the audited clients claim that the characteristics of audits had the strongest impact on audit fees.