Growing Science » Tags cloud » Customer Service
Authors: Mohammad Nassar D. Almarshad, Salameh S. Al-Nawafah, Mujahed Hani A. Al Tahrawi
Keywords: CRM, CRM Success Factors, Mental Image, Telecommunication industry, Customer Service, Jordan
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 15 | Views: 2496 | Reviews: 0
Authors: Lim Sanny, Ari Clementin Susastra, Choky Roberts, Reflia Yusramdaleni
DOI: 10.5267/j.msl.2019.11.036
Keywords: Chatbot, Customer Satisfaction, Customer Service, e-Service, Artificial Intelligence
Journal: MSL | Year: 2020 | Volume: 10 | Issue: 6 | Views: 12538 | Reviews: 0
Authors: Jassim Al Awadhi, Bader Obeidat, Muhammad Turki Alshurideh
DOI: 10.5267/j.ijdns.2021.x.002
Keywords: Customer service, Digitization, Digitalization, Customer satisfaction, Telecommunication, UAE
Journal: IJDS | Year: 2021 | Volume: 5 | Issue: 4 | Views: 6560 | Reviews: 0
Authors: Siamak Noori, Atefeh Zandagahi, Rosa Lali, Maryam Mostafavi
Keywords: Customer service, Fuzzy QFD, House of quality, Logistics service, Strategic management
Journal: DSL | Year: 2014 | Volume: 3 | Issue: 3 | Views: 2438 | Reviews: 0
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