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Growing Science » Tags cloud » Content Usefulness

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1.

Digital platform interactivity and Jordanian social commerce purchase intention Pages 285-294 PDF Download PDF

Authors: Malek Alsoud, Luay Al-Muani, Zeyad Alkhazali

doi 10.5267/j.ijdns.2022.1.009

🔑 Keywords: Social commerce, Content Usefulness, Engaging, Real-time communication, E-wom, Platform interactivity, Purchase intention

Abstract:
Social commerce is a first-generation platform that uses a variety of social attributes to attract the attention of internet users. The impact of platform interactivity components; Content Usefulness, Engaging, Real-time communication, and E-wom on customers' purchase intentions was investigated in this study. A Quantitative research method was applied in this study using an online self-administrative questionnaire that was published using Google Docs to collect data, and 521 consumers participated in an online survey. The research used SPSS and AMOS to validate and test the hypotheses. All platform interactivity components were significantly affecting purchase intention. This study provides insights to marketing managers of how consumers perceive social commerce and what affecting them along with practical and theoretical implications.
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Journal: IJDS | Year: 2022 | Volume: 6 | Issue: 2 | Views: 4608

 

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