How to cite this paper
APA: Amornrattanapaichit, M & Thawesaengskulthai, N. (2014). An innovative price plan monitoring and advisory system: A case study of mobile telecom service in Thailand. Decision Science Letters, 3(2), 187-196.
Chicago/Turabian: Amornrattanapaichit, M & Thawesaengskulthai, N. 2014. "An innovative price plan monitoring and advisory system: A case study of mobile telecom service in Thailand." Decision Science Letters 3, no. 2 (2014): 187-196.
AMA: Amornrattanapaichit, M & Thawesaengskulthai, N. An innovative price plan monitoring and advisory system: A case study of mobile telecom service in Thailand. Decision Science Letters. 2014;3(2):187-196.
References
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Azad, N., Roshan, A. H., & Hozouri, S. (2013a). An exploration study on influential factors on customer relationship management. Decision Science Letters, 3, 49–56.
Azad, N., Sadeghi, M., Zarifi, S. F., & Farkian, M. R. (2013b). An exploration study to find important factors influencing on decision support systems. Management Science Letters, 3, 2517-2520.
Bischak, D. P., & Silver, E. A. (2004). Estimating the out-of-control rate from control chart data in the presence of multiple causes and process improvement. International Journal of Production Research, 42(24), 5217-5233.
Davis, F. D. (1989). Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
Dix, A., Finlay, J., Abowd, G., & Beale, R. (2004). Human-Computer Interaction (3rd edition). Prentice Hall.
Dong, C.-S. J., & Srinivasan, A. (2013). Agent-enabled service-oriented decision support systems. Decision Support Systems, 55(1), 364-373.
Gorry, G. A., & Morton, M. S. s. (1971). A Framwork for Management Information Systems. Sloan Management Review, 13(1).
Intelligence, W. (2012). Retrieved 12 March 2012 from https://infocentre.gsm.org/cgi-bin/home.cgi.
Kerzner, H. (2009). Project Management: A Systems Approach to Planning, Scheduling, and Controlling - 10th ed.
King, W. R., & He, J. (2006). A meta-analysis of the technology acceptance model. Information & Management, 43, 740-755.
McClave, Benson, & Sincich. (1998). Statistics for Business and Economics, 7th edition, Prentice Hall.
Montgomery, D. C. (2005). Introduction to statistical quality control. New York: John Wiley & Sons.
Moore, G. A. (1999). Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers. HarperCollins Publishers Inc., New York, NY.
Pagani, M. (2004). Determinatns of adoption of third generation mobile multimiedia services. Journal of Interactive Marketing, 18(3), 46-59.
Royce, W. W. (1970). Managing the development of large software systems. Proceedings of IEEE Wescon, August 1970, The Institute of Electrical and Electronics Engineers, 1-9.
Scheibe, K. P., Jr., L. W. C., Rakes, T. R., & Rees, L. P. (2006). Going the last mile: A spatial decision support system for wireless broadband communications. Decision Support Systems, 42(2), 557– 570.
Schepers, J., & Wetzels, M. (2007). A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information & Management, 44, 90-103.
Seo, D., Ranganathan, C., & Babad, Y. (2008). Two-level model of customer retention in the US mobile telecommunications service market. Telecommunications Policy, 32(3–4, April–May), 182–196.
Shewhart, W. A. (1931). Economic control of quality of manufactured product. New York: Van Nostrand. (Republished in 1980 as a 50th Anniversary Commemorative Reissue by ASQ Quality Press, Milwaukee, Wisconsin, USA).
Sulek, J. M., Marucheck, A., & Lind, M. R. (2006). Measuring performance in multi-stage service operations: An application of cause selecting control charts. Journal of Operations Management, 24(5), 711-727. doi: 10.1016/j.jom.2005.04.003
Teng, W., Lu, H.-P., & Yu, H. (2009). Exploring the mass adoption of third-generation (3G) mobile phones in Taiwan. Telecommunications Policy, 33, 628-641.
Turban, E., & Aronson, J. E. (2001). Decision Support Systems and Intelligent systems, Sixth Edition, Prentice Hall. .
Turner, M., Kitchenham, B., Brereton, P., Charters, S., & Budgenc, D. (2010). Does the technology acceptance model predict actual use? A systematic literature review. Information and Software Technology, 52, 463-479.
Ulrich, K. T., & Eppinger, S. D. (2008). Product Design and Development, Fourth Edition, Mc Graw Hill.
Wei, T. T., Marthandan, G., Chong, A. Y.-L., Ooi, K.-B., & Arumugam, S. (2009). What drives Malaysian m-commerce adoption? An empirical analysis. Industrial Management & Data Systems, 109(3), 370-388.
Azad, N., Roshan, A. H., & Hozouri, S. (2013a). An exploration study on influential factors on customer relationship management. Decision Science Letters, 3, 49–56.
Azad, N., Sadeghi, M., Zarifi, S. F., & Farkian, M. R. (2013b). An exploration study to find important factors influencing on decision support systems. Management Science Letters, 3, 2517-2520.
Bischak, D. P., & Silver, E. A. (2004). Estimating the out-of-control rate from control chart data in the presence of multiple causes and process improvement. International Journal of Production Research, 42(24), 5217-5233.
Davis, F. D. (1989). Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
Dix, A., Finlay, J., Abowd, G., & Beale, R. (2004). Human-Computer Interaction (3rd edition). Prentice Hall.
Dong, C.-S. J., & Srinivasan, A. (2013). Agent-enabled service-oriented decision support systems. Decision Support Systems, 55(1), 364-373.
Gorry, G. A., & Morton, M. S. s. (1971). A Framwork for Management Information Systems. Sloan Management Review, 13(1).
Intelligence, W. (2012). Retrieved 12 March 2012 from https://infocentre.gsm.org/cgi-bin/home.cgi.
Kerzner, H. (2009). Project Management: A Systems Approach to Planning, Scheduling, and Controlling - 10th ed.
King, W. R., & He, J. (2006). A meta-analysis of the technology acceptance model. Information & Management, 43, 740-755.
McClave, Benson, & Sincich. (1998). Statistics for Business and Economics, 7th edition, Prentice Hall.
Montgomery, D. C. (2005). Introduction to statistical quality control. New York: John Wiley & Sons.
Moore, G. A. (1999). Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers. HarperCollins Publishers Inc., New York, NY.
Pagani, M. (2004). Determinatns of adoption of third generation mobile multimiedia services. Journal of Interactive Marketing, 18(3), 46-59.
Royce, W. W. (1970). Managing the development of large software systems. Proceedings of IEEE Wescon, August 1970, The Institute of Electrical and Electronics Engineers, 1-9.
Scheibe, K. P., Jr., L. W. C., Rakes, T. R., & Rees, L. P. (2006). Going the last mile: A spatial decision support system for wireless broadband communications. Decision Support Systems, 42(2), 557– 570.
Schepers, J., & Wetzels, M. (2007). A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information & Management, 44, 90-103.
Seo, D., Ranganathan, C., & Babad, Y. (2008). Two-level model of customer retention in the US mobile telecommunications service market. Telecommunications Policy, 32(3–4, April–May), 182–196.
Shewhart, W. A. (1931). Economic control of quality of manufactured product. New York: Van Nostrand. (Republished in 1980 as a 50th Anniversary Commemorative Reissue by ASQ Quality Press, Milwaukee, Wisconsin, USA).
Sulek, J. M., Marucheck, A., & Lind, M. R. (2006). Measuring performance in multi-stage service operations: An application of cause selecting control charts. Journal of Operations Management, 24(5), 711-727. doi: 10.1016/j.jom.2005.04.003
Teng, W., Lu, H.-P., & Yu, H. (2009). Exploring the mass adoption of third-generation (3G) mobile phones in Taiwan. Telecommunications Policy, 33, 628-641.
Turban, E., & Aronson, J. E. (2001). Decision Support Systems and Intelligent systems, Sixth Edition, Prentice Hall. .
Turner, M., Kitchenham, B., Brereton, P., Charters, S., & Budgenc, D. (2010). Does the technology acceptance model predict actual use? A systematic literature review. Information and Software Technology, 52, 463-479.
Ulrich, K. T., & Eppinger, S. D. (2008). Product Design and Development, Fourth Edition, Mc Graw Hill.
Wei, T. T., Marthandan, G., Chong, A. Y.-L., Ooi, K.-B., & Arumugam, S. (2009). What drives Malaysian m-commerce adoption? An empirical analysis. Industrial Management & Data Systems, 109(3), 370-388.