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1.

Developing model of logistics capability, supply chain policy on logistics integration and competitive advantage of SMEs Pages 1009-1018 Right click to download the paper Download PDF

Authors: Ahmad Sugiono, Ely Masykuroh, Endang Sungkawati, Setyadjit Setyadjit, Lili Dahliani, Ita Yustina, Jatmiko Yogopriyatno, Istiana Hermawati

DOI: 10.5267/j.uscm.2023.4.021

Keywords: Supply chain policy, Logistical capability, Logistics integration, Competitive advantage, SMEs

Abstract:
This study aims to analyze the influence of supply chain policies, logistical capabilities, on logistical integration and competitive advantage in SMEs in Indonesia. The measurement method uses structural equation modeling (SEM) analysis using SmartPLS 4.0 software to analyze the influence of supply chain policies, logistical capabilities, on logistics integration and competitive advantage. The research data was obtained from distributing online questionnaires via social media. The questionnaire was designed using a Likert scale of 7. The respondents used in this study were SMEs owners who were determined through simple random sampling. The online questionnaire was distributed to 490 UKM owners. The stages of data analysis are validity test, reliability test and significance test or hypothesis test. Based on the results of data processing carried out, it was found that supply chain policy has a positive effect on logistical integration, logistics capability has a positive effect on logistics integration, supply chain policy has a positive effect on competitive advantage, logistics capability has a positive effect on competitive advantage, logistics integration has a positive effect on competitive advantage competitive. The novelty of this research is the relationship model of logistics capability and supply chain policy on logistics integration and competitive advantage in SMEs organizations. The theoretical implication of this research is to support previous theories that logistics capability and supply chain policy play a role in encouraging increased logistics integration and encouraging increased competitive advantage in SMEs organizations. The practical implication of this research is the management of SMEs to implement logistics capability and create and implement supply chain policies to encourage increased logistics integration so that it will increase competitive advantage.
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Journal: USCM | Year: 2023 | Volume: 11 | Issue: 3 | Views: 2348 | Reviews: 0

 
2.

The effects of digital marketing, word of mouth, and service quality on the purchase decisions: An empirical study of food SMEs products Pages 1117-1124 Right click to download the paper Download PDF

Authors: Layung Paramesti Martha, Ardhin Primadewi, Enni Soerjati Priwirjanto, Endang Fatmawati, Nahdiana Nahdiana, Ita Yustina, Iyoh Mastiyah, Luk Luk Atul Hidayati

DOI: 10.5267/j.ijdns.2023.5.012

Keywords: Digital marketing, Word of mouth, Service quality, Purchasing decisions

Abstract:
The purpose of this study is to analyze the influence of digital marketing, word of mouth, and service quality on purchasing decisions through a quantitative questionnaire using an accidental sampling method. The research is designed to find out the relationship between the influence of digital marketing, word of mouth and service quality on consumer purchasing decisions using a quantitative approach method. The variables in this study consist of independent variables and dependent variables. The variables studied include digital marketing, word of mouth, service quality and consumer purchasing decisions. The research was conducted at food SMEs in Jakarta, Indonesia. Sources of data in this study were primary data including consumer responses to digital marketing, word of mouth, service quality and purchasing decisions obtained from the results of distributing online questionnaires. The sample size used in this study was 680 people. The data collection method used in this study was an online questionnaire distributed by social media. The data were analyzed using SPSS software and structural equation modeling (SEM) with SmartPLS software tools. The results of this study indicate that the higher the digital marketing, word of mouth, and service quality, the higher the purchasing decision. SMEs must further optimize the use of digital marketing in marketing their companies such as uploading interesting content on one of the existing social media. From a word-of-mouth point of view, companies must promote more to their closest circle of benefits what they get from using SEMs products. Service quality must continue to provide excellent service to consumers or customers so that these consumers feel comfortable and satisfied.
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Journal: IJDS | Year: 2023 | Volume: 7 | Issue: 3 | Views: 2512 | Reviews: 0

 

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