Current organizations need to create advantages by measuring and developing intangible resources. Business intelligence and knowledge management help to achieve it. On the other hand, virtual teams have problems that make the regularization of their work processes and their social interaction methods difficult and restrict the team members to unfold efficiently. Knowledge management purposes skills from structural capital and human capital and it is believed to solve these types of problems in virtual teams. This research has the objective to identify the best practices and opportunity areas for the intelligent management of virtual teams by showing practical suggestions in the discussion built with the inferential statistics testing of five hypotheses. The results indicate that three hypotheses were accepted while two were rejected.