This study investigates the impact of digital human resource management (HRM) practices on employee experience and organizational commitment. A quantitative research approach, utilizing surveys with 229 samples, was employed to gather insights from leading telecommunication companies in Vietnam. By analyzing data using PLS-SEM, the findings suggest that digital training and performance management positively influence Employee experience, which in turn demonstrates mediating effect on the relationship of these HR practices and Organizational commitment. Meanwhile digital recruitment and compensation and benefits practices show insignificant impact. We also highlight the importance of a balanced approach to digital HRM, combining technological advancements with human-centric practices to enhance key factors to retain employees.

This study aims at investigating the effect of digital HRM practices on employee motivation and hence employee job performance, or in other words, the mediating role of employee motivation between digital HRM practices and employee job performance. Two digital HRM practices were used in this study: digital training and digital performance appraisal. Collecting data using a valid and reliable questionnaire from employees at industrial companies, the results show that digital training had significant effects on both employee motivation and job performance, digital performance appraisal had significant effects on employee motivation and performance appraisal, and employee motivation exerted a significant effect on job performance. Consequently, it was approved that employee motivation partially mediated the effect of digital HRM practices on job performance. It was concluded that skilled employees who are aware of their performance level are motivated to show higher levels of job performance. Theoretically, the study called scholars to carry out further results to examine the effects of other HRM practices on job performance through employee motivation. Empirically, organizations are requested to conduct training sessions and assess employee performance using digital means.