This research aims to recognize the impact of servant leadership on organizational citizenship behavior in Jordanian Islamic Banks where job satisfaction is a mediating variable. The research sample is selected from three Jordanian Islamic Banks operating in Jordan. The sample selected 168 people for the current research based on a random sample technique. The results indicate that there is a positive correlation between servant leadership and organizational citizenship behavior. There is also a significant impact of the servant leadership on the organizational citizenship behavior and a significant impact of servant leadership on the organizational citizenship behavior through job satisfaction at the Jordanian Islamic Banks.

The research is aiming to enter deeply into studying the implementation of enterprise resource planning (ERP) and measuring the effects on the integration of supply chain at Jordanian Nuqul Group Company. Defining the effects of applying ERP systems in human resource, and production management departments, and how the implementation process will be effective on the integration with suppliers, customers, and processes are representing the main objectives of this research. 185 research questionnaires distributed, collected, and 150 respondents were accepted for the research study analysis. Furthermore, this research used structural equation models with AMOS for testing research hypotheses. The research findings agreed with the result that applying enterprise resource planning systems could affect positively on the supply chain integration with suppliers, customers, and processes.