Growing Science » Authors » Puspa Liza Ghazali
Authors: Asyraf Afthanorhan, Zainudin Awang, Norfadzilah Rashid, Hazimi Foziah, Puspa Liza Ghazali
DOI: 10.5267/j.msl.2018.11.004
Keywords: Service Quality, Customer Satisfaction, LibQual, Covariance-Based Structural Equation Modeling, Importance-Performance Analysis (IPA)
Journal: MSL | Year: 2019 | Volume: 9 | Issue: 1 | Views: 37201 | Reviews: 0
Authors: Anas Musleh AL-Mhasnah, Fauzilah Salleh, Asyraf Afthanorhan, Puspa Liza Ghazali
DOI: 10.5267/j.msl.2018.10.003
Keywords: Patient’s satisfaction, Healthcare sector, Service quality, SERVQUAL
Journal: MSL | Year: 2018 | Volume: 8 | Issue: 12 | Views: 6255 | Reviews: 0
Authors: Asyraf Afthanorhan, Zainudin Awang, Fauziah Salleh, Puspa Liza Ghazali, Norfadzilah Rashid
DOI: 10.5267/j.msl.2018.10.004
Keywords: Product quality, Medical price, Staff skills, Cultural impact, Medical tourism, Structural equation modeling
Journal: MSL | Year: 2018 | Volume: 8 | Issue: 12 | Views: 4168 | Reviews: 0
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