The purpose of this study is to identify factors affecting the performance of the small and medium-sized enterprises (SMEs) in Vietnam. The research team uses a sample size of 456 SMEs. The information is collected by the authors based on the survey results and the financial statements of SMEs listed on Vietnam stock market. Descriptive statistical methods and multivariate linear regression analysis are also used in the study. The data processed through SPSS 20.0 software and the research results show that factors of access to government support policies, education level of enterprises owner, enterprises scale, society relationships of enterprises and revenue growth rate affect the business performance of SMEs in Vietnam. In addition, the study uses a multi-variate linear regression model based on the least squares method to estimate the factors affecting the performance of SMEs in Vietnam. The research results also show that the performance of the enterprises is influenced by different factors: scale, growth rate, profitability, and industry cohesion of enterprises. On that basis, the article proposes some solutions to improve the performance of SMEs in Vietnam in the current period.

To meet the needs of innovation, to improve the competitiveness of information technology based on the professional abilities and resources, internal business is not enough, but there is a need to seek external support through business support services such as market search support, trade promotion, legal advice, human resource training, support supply and technology transfer support. There are several services to support businesses and to increase efficiency when they are developed in both quantity and scale of service provision and quality, as well as service structure. So how do we analyze the factors that affect information technology support services in Vietnam? Answering this question helps to suggest solutions and policies to promote the development of the business support service sector and contributes to the rapid development of information technology enterprises in Vietnam. This paper uses information from a survey data of 315 Vietnamese information technology (IT) of small and medium sized enterprises and 460 support service providers in 2018. Data are processed through STATA software version 14.0, and SPSS 20.0 software. The results indicate the Vietnamese business units need to improve to develop the information technology service market, significantly.