Vast changes and increase in global events have caused a crisis among public and private organizations. If organizations cannot manage the created crisis, they might be damaged widely. Lack of readiness and inappropriate management of crisis might even lead to the destruction of the organizations. Therefore, crisis management prepares the conditions to reduce the destructive effects caused by crisis. Having crisis management in organization requires expansion of various indicators that implementing and operating each of these indicators increase the organization capability to confront with crisis. In the present study, identifying and ranking indicators of crisis management have been considered. The primary results indicate that 12 indexes have been identified for crisis management. In addition, the results, according to experts’ ideas, led to elimination of two indicators and 10 indexes were finalized. Then, using VIKOR method, the final indicators were ranked. The results of ranking indicated that three indexes of appropriate management style, management of human resource and responding speed, as well as crisis confrontation regarding cost, time were at the best to be implemented in the organization.