Abstract: The emergence of New Public Management (NPM) phenomenon creates a new discourse that attracts the attention of human resource management experts around the world, especially in Indonesia. To address this issue, this study tries to focus on how the performance of local government employees is influenced by several factors; namely, intelligence, leadership, quality of human resources, and NPM itself. The population of this study is government employees in the city of Makassar, Indonesia, and given the huge number, the sampling technique uses purposive sampling. The amount determined referred to the variance-based (or Partial Least Square) Structural Equation Analysis tool and obtained by 100 local government employees. Primary data collected through a questionnaire is processed with the assistant of Smart PLS. The results show that intelligence, leadership, and HR quality had positive and significant ef-fects on NPM. The direct relationship also indicates the significance of constructs on performance, except intelligence, which directly has no significant impact on the performance of government employees. The NPM variable also significantly mediates the indirect effect between variables. This research is expected to enrich the treasury of knowledge in the field of human resource studies, and strategies for implementing the concept of NPM in the government environment.

DOI: 10.5267/j.msl.2019.12.028
Keywords: Intelligence, Leadership, Human Resource Quality, NPM, Performance, Government Employee

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This paper examines how expert system may negatively or positively influence ethical based decision making process in an organization. Expert system ethical characteristics are chosen; including lack of human intelligence, lack of emotions, accidental bias and lack of values. Depending on quantitative approach; and through distributing a questionnaire on (132) GM, Deputy GM, project manager and officer, it appeared that expert systems' characteristics negatively influenced on the degree of ethics within the organizational setting. According to analysis, it appears that lack of values and human intelligence were among the characteristics that hinder the ethical stream adoption within an organization leading to ethics problems and mal-functioning on the decision making process. On the other hand, lack of emotions appeared to have good impact on the ethical efforts within an organization. Researchers recommended taking extra measures of surveillance in terms of ethics for individuals who are supposed to develop and monitor expert systems.

DOI: 10.5267/j.msl.2019.12.026
Keywords: expert systems, artificial intelligence, human intelligence, values and ethics

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The main objective of this study was to determine the main policies and procedures related to internal marketing applied at Prince Sattam bin Abdulaziz University and the degree of employees' satisfaction. The researcher relied on the descriptive analytical method in conducting this study. The study reached several conclusions. Most notably; most of the internal marketing policies and procedures applied at Prince Sattam bin Abdul Aziz University are conducted moderately. The results of the study also showed a statistically significant relationship between the level of the application of marketing policies and procedures at Prince Sattam bin Abdul Aziz University and the level of employees' satisfaction with the application of these policies and procedures. The study concluded to provide a set of recommendations necessary to activate the application of internal marketing policies and procedures at Prince Sattam bin Abdul Aziz University to achieve its employees' satisfaction.

DOI: 10.5267/j.msl.2019.12.025
Keywords: Internal Marketing, University, Staff Satisfaction, Performance

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The objective of this research was to study the communication factors affecting the tourism services in Loei, Nong Khai, Bueng Kan, Nakhon Phanom, and Mukdahan provinces of Thai-land. Purposive sampling was applied, and the sample group comprised 300 accommodation business receptionists and package tour sales staff. A questionnaire was used as a tool to collect the data, and exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were utilized to analyze the collected data. The findings indicated that the EFA extracted two factors; namely the channel and receiver, which consisted of five variables, and the message and sender, which consisted of five variables that affected the tourism services. Additionally, the results of the CFA showed that the model was consistent with the empirical data (APC=0.90; Average R2= 0.80; GoF = 0.75). The message and sender affected the tourism ser-vices the most, followed by the channel and receiver. Therefore, the relevant agencies and business owners should pay attention to the tourism personnel in terms of message and sender by promoting training and learning to construct understanding in the sent message, be responsible as the sender, and apply the appropriate strategies to send or present the message to the tourism personnel.

DOI: 10.5267/j.msl.2019.12.024
Keywords: Communication factors, Tourism personnel, Upper Northeast

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study seeks to explain the impact of strategic capabilities on organizational ambidexteri-ty, in the presence of knowledge management. The study population consists of managers of commercial banks in Jordan. The sample included (200) respondents by distributing the study questionnaires to them, where the returned questionnaires and valid to statistical analysis were (168). Structural equation modelling (SEM) was used as an inferential statistical analysis technique to test the hypotheses of the study. The result of this study referred that knowledge management mediates the relationship between strategic capabilities and organizational ambidexterity. Hence, all dimensions of strategic capabilities (marketing capability, market-linking capability, technology capability, and management capability) have a statistical impact on both knowledge management dimensions (knowledge acquisition, knowledge creation, knowledge application, and knowledge storage) and the dimensions of organizational ambi-dexterity (exploitation and exploration). Therefore, the study recommends managers and decision-makers of commercial banks in Jordan to focus on strategic capabilities that enhance their abilities to identify and acquire opportunities from the business environment by building good relationships with both customers and suppliers. Besides, improving their employees’ capacity to deal with new knowledge and apply it to create novel products and services.

DOI: 10.5267/j.msl.2019.12.023
Keywords: Strategic Capabilities, Organizational Ambidexterity, Knowledge Management, Commercial banks, Jordan

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This research represents an empirical investigation of the impact theorized by a laissez fair leadership approach on organizational innovation through studying its effect on administrative and technical innovation. Also, this study probes the role played by organizational structure within this context through further examination to address the mixed results reported in the literature, while contributing to understanding the interplay of these variables within the health services sector. For the purpose of this research, the authors drew on a random sampling technique to gather data from Jordanian hospitals. Data used for this research represents 270 employees working in the Jordanian health sector. Structure equation modelling technique was employed to test the hypothesized relationships. The results indicate positive effect of laissez fair leadership on technical and administrative innovation, similar to organizational structure positive impact. Also, the research results were found to support the notion that organizational structure mediate the relationship between laissez fair leadership and innovation. Finally, implications of this research for practitioners and researchers are formulated.

DOI: 10.5267/j.msl.2019.12.022
Keywords: Laissez Fair leadership, Administrative innovation, Technical innovation, Organizational structure, Jordanian health sector

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The positive impact of knowledge management on innovation performance is no longer a mystery. However, the moderating role of knowledge hoarding remains undisclosed. There-fore, the present study aims to explore the moderating role of knowledge hoarding on the ef-fect of knowledge management on innovation performance. On the ground of its design as a descriptive research, a questionnaire-based survey was developed, validated, and administered to a sample of 314 managers chosen from commerce and service organizations. Using multiple regression analysis and structural equation modeling (SEM), the results indicated that knowledge management processes (knowledge acquisition, dissemination, storage, sharing and application) exerted significant effects on innovation performance. Moreover, Knowledge hoarding exerted a significant negative effect on innovation performance. However, the re-sults indicate that knowledge hoarding did not moderate the effect of knowledge management processes on innovation performance. This finding can be explained by the fact that, despite the negative impact of knowledge hoarding on innovation performance, this effect did not af-fect the relationship between knowledge management processes and innovation performance and this may be due to the nature of knowledge hoarded by employees in terms of relevance and scarcity. In the light of these findings, the study recommends that it is necessary to determine whether employees hoard knowledge, and distinguish how important this knowledge is for innovation performance. In fact, this is the contribution of the current study to knowledge management literature.

DOI: 10.5267/j.msl.2019.12.021
Keywords: Knowledge management, Innovation performance, Knowledge hoarding

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This study investigates the aspects of e-payment security concerning e-commerce consumers’ purchase intentions. This study further involves college students in Semarang – Indonesia as representatives of the millennial generation. Structural equation modeling (SEM) using Wrap-PLS is employed to analyze the data. The findings show a fit model to explain e-commerce customers’ purchase intentions. The results of this study reveal a better mediating effect of perceived usefulness on e-payment security and customers’ purchase intentions. Perceived ease of use also has a significant indirect effect, through e-payment security, on e-commerce customers’ purchase intentions. In addition, understanding the ease and usability of the security aspects of the payment affects e-commerce consumers' purchase intentions. The results also give a heightened awareness of security in electronic transactions.

DOI: 10.5267/j.msl.2019.12.020
Keywords: E-commerce, E-payment security, Perceived usefulness, Perceived ease of use, Purchase intention

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Presently, online users usually tend to use the Internet to get some details information and forward their purchasing experience on social media platforms. This activity helps other users create their own purchasing plans simpler. However, there are not many studies on accepting and forwarding e-WOM. This paper examines the effect of EWOM elements containing tie strength, message credibility, and source credibility on acceptance of e-WOM (AEWOM). The study also investigates the effects of other EWOM elements including customers' mood on forwarding e-WOM (FEWOM). Moreover, this study examines the mediator effect of (AE-WOM) between (tie strength, message credibility, and source credibility) and FEWOM together with the moderator effect of gender differences between AEWOM and FEWOM. In the current paper a sample of 381 students is selected at the Jordanian university. The findings show positive relationships among all variables. The research also offers recommendations to marketers in order to improve the value of content which is generated by online users.

DOI: 10.5267/j.msl.2019.12.019
Keywords: Electronic word of mouth, Gender differences, Customer mood,

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This paper examines the effect of industrial park development on people's livelihoods through different impacting channels; including employment, production means and infrastructure. The result of the research shows that industrial park development had a positive influence on people's livelihoods through additional employment, non-farm investments, access to policies, household labor, etc. However, industrial park development also causes negative impacts on people's livelihoods causing unemployment. Data for research is collected from households including land acquisition and no land acquisition living around industrial parks. Research findings can be considered as a basis to help develop the positive influence and restrict the negative influence of industrial park development on people's livelihoods in Vietnam.

DOI: 10.5267/j.msl.2019.12.018
Keywords: Industrial parks, Livelihoods, Impacts of industrial park development, Sustainability, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This paper offers an empirical study of the role of work motivation in mediating the effect of education-training and leadership style on the performance of Ministry of Education employees in Timor-Leste. Data were obtained from 86 employees as samples through questionnaires. We applied the SEM-PLS to analyze the proposed relationship model. Empirical results show that work motivation mediated the influence of leadership style on employee performance, but not for education-training. The results can provide valuable insight for public service management.

DOI: 10.5267/j.msl.2019.12.017
Keywords: Education-training, Leadership style, Motivation, Employee performance, Ministry of Education, Timor-Leste

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This paper investigates firm heterogeneity in total factor productivity across manufacturing sectors for Vietnamese manufacturers over the period 2010-2016. Productivity is proxied by total factor productivity and estimated by following a procedure by Ackerberg et al. (2015) [Ackerberg, D. A., Caves, K., & Frazer, G. (2015). Identification properties of recent production function estimators. Econometrica, 83(6), 2411-2451.], using value-added production. While several measurements of total factor productivity are used, namely: growth, distance, dispersion and spillover effects, firm heterogeneity in productivity sources conveys more information about firm-specific differences in productivity. In this regard, in terms of labor, the larger firms yield higher TFP level/TFP distance /TFP dispersion, whereas, in terms of capital stocks, TFP level/TFP distance /TFP dispersion decreases as firm sizes increase. With respect to average wage, top-quartile firms paying high wages register much greater TFP level/ TFP dispersion than bottom-quartile firms. We find that the beneficial impact of exports on productivity is the most evident when firms become exporters and exporters shorten the TFP distance and strengthen TFP dispersion. Regarding ownership, FDI exporters have significant-ly higher TFP growth/ TFP dispersion than domestic firms. Results from firm heterogeneity effects on TFP certainly provoke policies expanding SMEs in terms of capital stocks and obtaining advantages of labor costs, paying higher wage rate, involving into the trade, and may have the foreign capital investment.

DOI: 10.5267/j.msl.2019.12.016
Keywords: Total factor productivity growth, TFP distance, TFP dispersion, FDI-driven TFP, Spillover effects, Heterogeneity, Manufacturing firms, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this study is to examine the role of change readiness in mediating the effects of ambidextrous organization and authentic followership on innovative performance. The re-sult of this study indicate that authentic followership, ambidextrous organization and change readiness directly influenced on innovative performance. The mediating role of change readi-ness did not significantly influence on relationship between authentic followership and innovative performance. Meanwhile, the mediating role of change readiness significantly influenced on the relationship between ambidextrous organization and innovative performance. The study emphasizes on the strength of the organization ambidexterity and authentic follow-ership for successes of the innovative performance mediated by change readiness.

DOI: 10.5267/j.msl.2019.12.015
Keywords: Change readiness, Ambidextrous organization, Authentic followership, Innovative performance, Innovation

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This research aims at evaluating the traditional communication channels, and the possible impact that it may have on consumers purchase decision, particularly toward their choices of restaurants in Palestine. To achieve this purpose, two main hypotheses, and the total of four sub-hypotheses were derived based on literature review. Descriptive analytical methodology and inductive quantitative approaches were found most suitable to the nature of the research. The population of the research consisted of consumers who make the purchase decision in choosing restaurants either for themselves or on behalf of others. A self-administrated questionnaire was designed based on previous studies and primary data was collected over non-probability accidental sample (restaurants intercept). 470 questionnaires were distributed in Nablus, Ramallah and Bethlehem, 500 valid questionnaires were retrieved within a timeframe of 25 days, from 24th of June till 18th of July 2018, forming a response rate of 83.6%. Based on the statistical analyses, there is a statistically significant impact of traditional communication channels on purchase decision for Palestinian restaurants, the strength of the effect is moderate. Also, each traditional communication channels (Television, Radio, Newspaper and Outdoor) has, separately, a significant positive impact on consumer purchase decision. The strength of the effect ranged from weak to moderate, the study found that outdoors advertisements had the highest impact on purchase decision, followed by television, radio, and newspapers, respectively. Discussion and recommendations are provided based on the study findings.

DOI: 10.5267/j.msl.2019.12.014
Keywords: TV Advertisement, Radio Advertisement, Newspapers Advertisement, Outdoors Advertisement, Restaurants Sector, Palestine, Buying Process, Traditional Media

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The turbulent and highly competitive business environment has influenced telecommunications, recently. The purpose of this study, using the survey data from 70 firms in the telecommunication industry in Nigeria, is to examine the relationships among dynamic capabilities, innovation, organizational agility and knowledge management in achieving maximum performance in the telecommunication industry. Out of 430 questionnaires distributed, 341 were returned. Partial Least Square approach of Structural Equation Model (PLS-SEM) was used to examine the research hypothesis. The research results suggest that dynamic capabilities were positively related to both organizational agility and competitive performance. Organizational agility was positively related to competitive performance. Knowledge management was also associated with dynamic capabilities, competitive performance and innovation. Innovation was insignificantly related to competitive performance. The findings from this study should assist telecommunication industries in Nigeria to cope with unwanted changes in the business environment and also help managers make better decisions to improve performance.

DOI: 10.5267/j.msl.2019.12.013
Keywords: Telecommunications, Dynamic capabilities (DC), Competitive performance (CP), Innovation (I), Knowledge management (KM), Organizational agility (OA)

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this paper is to examine the relationship between two main dimensions, Brand Association and Customer Loyalty. Besides, the research is also conducted to test other relevant networks of Brand Awareness, Brand Equity and Customers’ Willing To Pay. A survey of which questionnaires using Likert Scale to online retailers’ customers in the North, Central, and the South (8 largest cities in Vietnam) was conducted to collect the data including 380 personally responded answers. Scale Test, Exploratory Factor Analysis, Confirmatory Factor Analysis and Structural Equation Modeling were used to prove concrete relationships amongst variances, understand factors, analyze the Goodness of Fit of the Measurement model and bring about regression weights, respectively. The results authenticated that Brand Association and Brand Awareness produce remarkable effects on Customer Loyalty. Brand Association holds a cardinal importance to Customers’ Willing To Pay. Not only can the findings be of substance for academic purpose but also they make a great contribution to the development of companies of which Customer’s Loyalty is the lynch pin.

DOI: 10.5267/j.msl.2019.12.012
Keywords: Customer Loyalty, Brand Association, Brand Awareness, Brand Equity, Customers’ Willing To Pay

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: High-growth firm is the research object of economic and business studies, because of its important influence on job creation, innovation, and tax revenues increase for the nation. This paper is designed to find some empirical evidence on the role of corporate governance on the firm’s growth, thereby providing some policy implications for improving corporate governance activities in practice. Using a sample of 241 listed companies on Vietnam's stock market in the period 2008-2017, divided into 2 groups: high-growth firms and non-high-growth firms and applying a GMM regression with the dependent variable as 3-year compound growth rate, the study finds evidence of factors affecting the growing ability of corporate governance, namely: the ownership structure, the characteristics of the Board of Directors (size, independence, gender, non-executive member, experience), and the characteristics of the CEO (age, educational level, ownership, duality).

DOI: 10.5267/j.msl.2019.12.011
Keywords: Corporate governance, High growth rate, Vietnam

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This research aimed to analyze and explain the role of the Pela Gandong culture in Maluku in improving the performance of hospital nurses in Maluku, Indonesia, through the mediation of personality and work commitment. This research used a survey method with a quantitative approach. The study was conducted at general hospitals in Maluku, Indonesia by involving 189 respondents and the analytical tool used was SEM-PLS. The results showed that the Pela Gandong culture influenced personality and work commitment but had no effect on employee performance. Meanwhile, personality and work commitment had an effect on employee performance. Thus, both personality and work commitment mediated the effect of the Pela Gandong culture on employee performance. Interestingly, the Pela Gandong culture had no effect on employee performance. However, through the mediation of personality and work commitment, the Pela Gandong culture could affect employee performance.

DOI: 10.5267/j.msl.2019.12.010
Keywords: Culture, Employee performance, Work commitment, Nurse, Maluku, Indonesia

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Transition to the digital economy determines the readiness of the national economy complex for the emergence of new industries, forms of economic cooperation, and general development of the regional economy on the whole, both for a separate region and for the entire country. Authors determine the possibility of application of digital transformations in regional devel-opment. This is due to the fact that the Republic of Kazakhstan is a country with widely dif-ferentiated regional development. This means that regional development should be proceed not only from the application of digital technology directly within the regional economy, but also from the introduction of digital technology in certain sectors of the industrial complex. The novelty of the study lies in the determination of the possibility of implementing digital technology as an integral part of the economy and the possibility of clustering individual industries on the basis of digital platforms and communication technology. The authors provide mathematical justification of the integration model for digital complexes within various economy sectors of individual regions. Authors propose using the developed mechanism for structuring the current situation of regional economic development. The practical significance of the study is determined upon designing regional development programs. This will facilitate the increase of position of Kazakhstan in the ratings of world development and economic comfort of living in the state.

DOI: 10.5267/j.msl.2019.12.009
Keywords: Digital economy, Development, Economy, State, Clustering

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The purpose of this study is to examine and describe: 1) the influence of functional quality towards the image of the hospital, 2) the influence of technical quality towards the image of the hospital, 3) the influence of image towards the satisfaction of patients of the hospital, 4) the influence of functional quality towards satisfaction of patients at the hospital, 5) the influence of technical quality towards the satisfaction of patients of the hospital, 6) the influ-ence of functional quality to the satisfaction of patients mediated by the image of hospital, 7) the effect of technical quality to the satisfaction of patients mediated by the image of hospital. The approach of the study employed is survey method by collecting data through question-naires. The population was 495 patients of Bahteramas hospital. Sample was taken by random sampling with total sample of 88. Technique of data analysis to answer the problem of re-search hypotheses was partial least square (PLS). Results of the study show that the quality of functional had a positive and significant influence towards the image of the hospital yet in-significant to the satisfaction of the patients. The image of hospital has a positive and signifi-cant effect to the satisfaction of patients. In other side, the study also shows that the role of the hospital as a partial mediation between functional quality and the satisfaction of patients, but the image of hospital does not have any role as a partial mediation between technical quality and the satisfaction of patients.

DOI: 10.5267/j.msl.2019.12.008
Keywords: Functional Quality, Technical Quality, Image, Patients Satisfaction

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The main purpose of this study was to identify the determinants of recycling behaviour among academicians by utilizing the theory of planned behaviour (TPB). It also examined the mediating role of attitude in the relationship between environmental beliefs and recycling be-haviour. An online survey was conducted among lecturers in a public university in Malaysia and 101 valid responses were received. Data was analysed using Partial Least Squares Struc-tural Equation Modelling. Out of the six proposed hypotheses, five were supported. Among the important and interesting findings were: (1) perceived behavioural control has an insignif-icant effect on recycling behaviour and (2) attitude plays a mediating role in the relationship between environmental belief and recycling behaviour. This study contributes to both theory and practice; it extends the TPB and also provides insightful information for university administrators and policy makers that help them plan effective strategies to enhance recycling behaviour among academicians and other stakeholders in the future.

DOI: 10.5267/j.msl.2019.12.007
Keywords: Recycling behaviour, Theory of planned behaviour, Environmental beliefs, Green campus, Malaysia

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: Most of online entrepreneurs in Indonesia are women, but their capabilities as professional online entrepreneurs are still less superior. This study aimed to investigate the core competencies of online women entrepreneur and verify the effects on their business performance. The study uses two stages of research: explanatory and confirmatory research. The result of explanatory research, has identified two capabilities as a core competency in building superior online business, i.e. partnership development and digital marketing capability. Yet, by confirmatory research, the study has found that both strategies had significant effects on building a superior business. This model can be also adopted by other online entrepreneurs to build their success in online business.

DOI: 10.5267/j.msl.2019.12.006
Keywords: Core competencies, Partnership Development Capability, Digital Marketing Capability, Online Business Performance, Women Entrepreneur

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: This article provides an overview of environmental accounting for sustainable development such as approach, measurement of sustainable accounting and assess the impact of factors on the application of environmental accounting for sustainable development. The information of 80 companies used for research have been representatively selected from manufacturing, mining and processing industries, state ownership and nonstate ownership, in export processing zones and outside export processing zones at all scales of number of employees, equity, reve-nue in Vietnam. Data is analyzed using multivariate linear regression. Research shows that factors such as managers' perceptions of costs and benefits, environmental changes, characteristics of the scale of production and business activities of enterprises, pressures to announce sustainable environmental information and reporting have significant influences on the development of environmental accounting for sustainable development.

DOI: 10.5267/j.msl.2019.12.005
Keywords: Sustainability accounting, Environmental accounting application for sustainable development (EAAD), Environmental accounting for sus-tainable development (EASD)

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The objective of this causal research was to obtain information concerning: 1. the negative effect of leadership transformational toward withdrawal behavior, 2. the negative effect of organizational communication toward withdrawal behavior, 3 the negative effect of job in-volvement toward withdrawal behavior, 4. the positive effect of transformational leadership toward job involvement, and 5. the positive effect of organizational communication toward job involvement. The research was conducted by SEM method for testing the hypotheses. In this research, state civil apparatus at the Regional Secretariat of the Southeast Sulawesi has been chosen as a unit analysis and 215 samples of employees were selected randomly. The results of the research are as follows: (1) there is a negative effect of leadership transformational toward withdrawal behavior; (2) there is a negative effect of organizational communication toward withdrawal behavior; (3) there is a negative effect of job involvement toward withdrawal behavior; (4) there is a positive effect of transformational leadership toward job involvement; (5) there is a positive effect of organizational communication toward job involvement.

DOI: 10.5267/j.msl.2019.12.004
Keywords: Job involvement, Organizational communication, Transformational leadership, Withdrawal behavior

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)

Abstract: The aim of this research is to examine the effect of human resource management (HRM) practices on employee engagement, and the moderating roles of gender and marital status. The survey was conducted with a total of 457 frontline employees who are working in the Vi-etnamese banking industry. Partial least squares structural equation modeling (PLS-SEM) was estimated using the SmartPLS 3.0 program to examine the hypotheses. The results indicated that HRM practices and its four key dimensions (Training; Reward and recognition, Employee engagement, and Information sharing) positively impacted employee engagement. Moreover, this study provided an empirical evidence about the moderating roles of gender and marital status. It implied that male frontlines employees heightened the positive relationship between HRM practices and employee engagement, but this positive relationship was weakened by married employees. The finding also suggested that bank managers should develop a suitable HRM practices to reinforce employee engagement.

DOI: 10.5267/j.msl.2019.12.003
Keywords: HRM practices, Employee engagement, The Vietnamese bank industry, Gender, Marital status

	© 2010 by the authors; licensee Growing Science, Canada. This is an open access article distributed under the terms and conditions of the license. Creative Commons Attribution (CC-BY)